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State Bank of India [SBI] Complaints & Reviews

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Updated: Sep 23, 2025
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State Bank of India [SBI] reviews & complaints page 1105

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M
mantoo32
Feb 28, 2014
Resolved
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Address: Burdwan, West Bengal

To, The Branch manager, STATE BANK OF INDIA, chittaranjan Branch P.O- Chittaranjan, Dist- Burdwan, 713331. Sub regarding replacement of ATM card. As I am account holder state bank of India and holding a savings account and my account no is ([protected]), As my ATM CARD no[protected]) and it has get damaged so I unable to make transaction in my account, so please replace the card as early as possible and do the necessary needful to us. Thanking you sir Yours faithfully Dipak Das Chowdhury Date : 28/02/2014 Place: Rupnarayanpur.
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Aug 14, 2020
Complaint marked as Resolved 
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    K
    kgkgkg
    from Gurgaon, Haryana
    Feb 28, 2014
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    Address: Bangalore, Karnataka

    I hold an account with SBI HAL branch.I went there to get my address changed. But the lady at the counter is refusing to take other banks statement and cover letter as address proof.She is going on giving some non sense reasons for the same.KYC clearly states that other bank certificates are accepted as address proof. I dont know what to do.how to convince this lady
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      M
      Mitika
      from Delhi, Delhi
      Feb 27, 2014
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      Address: Gurgaon, Haryana

      Sir, I have requested for a redemption dated 9 feb in my above mentioned folio.Its a liquid fund investment.But to my surprise I haven't received the proceeds till date .Its been 20 days I have requested and no action taken. I have spoken to your customer care, they informed me last week that we have issued a warrant at your residence but there is a delay by courier co Blue dart...still I have no response from them. Its a pain following up with your AMC.with no call back to update the latest status.I needed the funds urgently and that is the reason I requested for redemption.Unfortunately am very discappointed. Please look into this on urgency.I am a regular investor in mutual funds since 2008 and my first bitter experience with sbi. Regards Mitika Investor
      Aug 14, 2020
      Complaint marked as Resolved 
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        S
        sbihomeloan
        Feb 27, 2014
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        Address: Pune, Maharashtra

        My Loan account number is [protected]. Processing Fee of 6500 was deducted from my Saving Account number [protected] when I applied for Loan. At time of disbursement, the Processing fee was deducted again, this time from Loan account. And now they are charging 10.15% interest on that 6500. This is ridiculous. First they are charging fee twice and now thet are applying interest on that.
        Aug 14, 2020
        Complaint marked as Resolved 
        All the details are in the complaint. What other details you want?
        I'm also facing exactly the same situation, that the home loan processing fee Rs 6, 500 was deducted from my savings account at the time of processing and now they have deducted from the overdraft account. I've raised a online complaint with SBI. Did you get this issue sorted ?
        Yes I got it refunded. Send an email to branch directly. They'll do it for you.
        Many thanks ! for the information. Much appreciated. Cheers !!
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          Munin sarma
          from Kolkata, West Bengal
          Feb 27, 2014
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          Address: Dhubri, Assam

          I am transfer 50.50.50.32.rupees oneday three time money to send my sbi bank a/c through airtelmoney..[protected] but[protected] my 50.50.32 debit why iam cheak ball through my own net banking there naration show... [protected] debit 50 misc debit neft dup[protected] kotak [protected] debit 50 misc debit neft dup[protected] kotak [protected] debit 50 misc debit neft dup[protected] kotak [protected] debit 32 misc debit neft dup[protected] kotak iam contact brance they say you transfer through net banking but iam not transfer... pls help me...
          Aug 14, 2020
          Complaint marked as Resolved 
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            S
            Srikrishna Kittu
            from Chennai, Tamil Nadu
            Feb 27, 2014
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            Address: Chennai, Tamil Nadu

            Dear sir
            My Problem is
            I have been using the Mobile banking regularly. But suddenly from yesterday I can’t use it. The application is logging in and asks for the options, but no options like balance enquiry, mobile top up, fund transfer etc works it simply replies to synchronize the application stating the code=904. I tried synchronize also by going to settings > synchronize > get key and entering +225101 it but it does not work. Kindly clarify what to do please.

            My mobile no:[protected]
            my Email id: krishna.[protected]@gmail.com
            please resolve my problem.
            +1 photos
            SBI mobile banking not working

            Dear sir My Problem is I have been using the Mobile banking regularly. But suddenly from yesterday I can’t use it. The application is logging in and asks for the options, but no options like balance enquiry, mobile top up, fund transfer etc works it simply replies to synchronize the application stating the code=904. I tried synchronize also by going to settings > synchronize > get key and entering +225101 it but it does not work. Kindly clarify what to do please. My mobile no:[protected] my Email id: krishna.[protected]@gmail.com please resolve my problem.

            My SBI mobile banking not working - Comment #1930264 - Image #0
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              M
              mayasri
              Feb 26, 2014
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              Address: Kanchipuram, Tamil Nadu

              Dear sir,

              My brother who is working in kalpakkam had an account with SBI. By Feb 4th 2014, he had checked the balance in kalpakkam SBI atm. After checking it, he had requested for cash withdrawal of amount 20000 from his account. The machine has displayed successful transaction but the amount didnt come out of the machine. He had waited there for sometime and left the place. Again by evening, he tried withdrawing same 20000 from sadras atm. He got the money at that time but he was shocked to see that his account was debited with 40000 cash. He contacted the SBI kalpakkam branch but they didn't give proper response. They already delayed so many days in meeting the bank manager. He has told there had been no balance with the atm machine on the day you have complained and then he told you only would have taken the money. We asked for the video proof... For that the manager has told, some engineer has to come to show that but still no one has turned towards this issue. The account holder is my brother. He is def and dumb since his birth. He is working in CWMF, kalpakkam. We humbly request you to take necessary action to get his money back.

              A/c no: [protected]
              customer name saravanan.R
              branch code 2219
              Aug 14, 2020
              Complaint marked as Resolved 
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                S
                sriram1987
                Feb 26, 2014
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                Address: Sikar, Rajasthan

                Hi Sir/Mam, I tried to withdraw money(2500 Rs) from SBBJ ATM, It deducted from my PNB account but didn't withdraw from ATM. It happened before 20 days and still the money didn't deposit back to my account. The details are as following : ATM ID : : S10A[protected] Bank Account : : PNB Name : Sriram Kumawat Account No : : [protected] Issue Date :[protected] Time : 08:19:18 AM Tried to withdraw : 2500 Rs. Place : Shrimadhopur, Sikar, Rajasthan PIN : 332715 Contact no : +91-[protected] I called to Customer care also but didn't get any satisfied response and they disconnected my call. Please resolve this issue and deposit my money back to my account. I will be very thankful to you. Looking forward for your earliest response. Thanks and Regards, Sriram Kumawat
                Aug 14, 2020
                Complaint marked as Resolved 
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                  R
                  Raja pandian
                  from Bengaluru, Karnataka
                  Feb 25, 2014
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                  Address: Chennai, Tamil Nadu

                  I applied for Gold & more on jan23 of 2014 and i have provided all documents and proofs. When i tracked my application it shows your application is in process till 23feb. Today morning i got SMS from SBI that Thanks for your interest for applying card and your application is in process and pls give us 11 working days, but when i tracked my application it shows "We regret to inform you that your SBI Card Application could not be processed since it does not meet our policy. We thank you for your time." I don't know want is happening i got message that your application is in process but in online it shows it was rejected. May i know the reason for rejection and in what aspect my application doesn't meet the policy? regards raja pandian my application no.[protected]
                  Dear Raja

                  Thank you for sharing the details, we will get in touch with you soon and address your concern at the earliest.


                  Regards,
                  SBI Card
                  Dear Raja,

                  We are working on your concern and will get back to you soon with an update.


                  Regards,
                  SBI Card
                  Dear Customer,

                  We have been trying to contact you but unable to do so. Request you to please share your alternate contact number and a suitable time to call to address your concern on priority.


                  Regards,
                  SBI Card
                  I have given all required documents and received verification call 2 times almost 4 weeks back, Still i didn't get card from SBI. I don't where it got stuck. So please do the need.

                  Thank you
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                    S
                    Shri Tejaa
                    from Mumbai, Maharashtra
                    Feb 24, 2014
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                    Resolved

                    Address: Hyderabad, Andhra Pradesh

                    Dear Sir My Name is Sri Teja Satya Srinivasa Rao from Hyderabad. My Address:-13-3-63, 2nd Floor, S4Kabeer NagarMotinagar - 500018Mobile : - [protected] I have been issued credit card SBI Gold And More with below credit card number [protected]on behalf of my Savings Account - [protected], Branch - Motinagar, Hyderabad, IFSC - SBIN0005094 But After receiving the above card Last week, surprisingly there are lot of new things are mentioned in the card which were never told to me in the SBI, Motinagar Branch Hyderabad When they have told me to apply There is Yearly fees also charged which I have to pay in my coming statement, which there is no information. And I dont want to have card and want to Surrender have called your customer care they have said that there is no online Cancellation, they have informed me to write a Letter about surrendering, then take a Signature on that letter from SBI Motinagar Branch from where it is applied and courier the credit card and letter to SBI, DLF Infinity Towers, Tower C, 10th–12th Floor, Block 2, Building 3, DLF Cyber City, Gurgaon I have written the Letter, but SBI Branch Motinagar are Refusing that they cant sign and there is no where concerned with them. They have informed me to go to SBI, Ashok Chambers HO in Hyderabad. They have told that they cant take it. What is this type of service for cancellation making move here an there for simple cancellation.Please immediately cancel this card, and I will not pay any amount, if Statement gets generates. Regards Sri Teja Satya Srinivasa Rao Hyderabad [protected]
                    Complaint marked as Resolved 
                    The Complaint got resolved after sending mail to SBI HO Grievance cell where they have responded and closed the issue. They replied promplty saying that they assure for closing the problem,
                    Dear Customer,

                    Thank you for sharing the details, we will get in touch with you soon and address your concern at the earliest.
                    Although we would request you not to post your contact and card details publicly but mail us at [protected]@sbicard.com next time.


                    Regards,
                    SBI Card
                    Dear Customer,

                    Thanks for talking to us. Trust your queries have been resolved to the satisfaction. Please call SBI Card helpline for further assistance.


                    Regards,
                    SBI Card
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                      J
                      jitendra t
                      from Gurgaon, Haryana
                      Feb 22, 2014
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                      Address: Ballia, Uttar Pradesh

                      i have an joint account in SBI Ballia branch (a/c no.[protected]), which was not active. I have deposited KYC to activate my account in May 2013 and also give an application for issue of ATM card to branch manager but till date i have not received my atm card, since i am defence personal i am facing difficulties with this issue. Please arrange to expedite and insure delivery of atm at the earliest. My mobile no. is [protected]
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                        B
                        Bala_7
                        from Gurgaon, Haryana
                        Feb 22, 2014
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                        Address: Chennai, Tamil Nadu

                        Hi, I had applied for a Sbi Gold credit card. A lady executive called me up and promised me that definitely you will get the credit card.I got one message from SBI stating your application is under process. Then next day under online status of SBI credit card they mentioned "We regret to inform you that your SBI Card Application could not be processed since it does not meet our policy. We thank you for your time."I have given all the documents .Please tell me what are the reasons for rejecting my application.APP NO:[protected], D.O.B: 18.11.1987
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Dear Customer,

                        Thank you for sharing the details, we will get in touch with you soon and address your concern at the earliest.


                        Regards,
                        SBI Card
                        Dear Customer,

                        We have sent the communication at your registered mail id with regard to the concern raised by you. Please call SBI Card helpline for further assistance.


                        Regards,
                        SBI Card
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                          S
                          skp naik
                          from Kolkata, West Bengal
                          Feb 21, 2014
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                          Resolved

                          Address: Khordha, Odisha

                          i have a savings acct bearing no [protected] at khandagiri, Bhubaneswar (Odisha). i had applied there while on leave to chage the spelling of my name from Pattnaik SK Sub as Shasikanta pattnaik wich was changed as sashikant pattnaik (Also wrongly spelt in my pan card). i am stayin at leh ladakh of J & K and not possible to visit the office again. my application may please be verified again to change the same. Also i had applied in the same application to change my mobile no from [protected](Being Prepaid sms cannot be recd in J & K area) to a post paid mob no as [protected]
                          Thanks
                          SK Pattnaik
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            R
                            rnv1985
                            from Bengaluru, Karnataka
                            Feb 20, 2014
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka

                            I have placed an online request for SBI Credit Card, and without even getting a verification call from SBI, my application got rejected. My application number is[protected] and as the status says "We regret to inform you that your SBI Card Application could not be processed since it does not meet our policy. We thank you for your time." May i know what is that policy ? My salary is good enough to meet any bank's policy and so is my credit history. I don't understand what kind of policy they have. I have a well maintained credit history. Could you please tell me any valid reason why my application has got rejected. With this kind of incident in lined, I started believing in this quoted by one of the complainers "I think that is the one reason why national banks cannot competitive with private banks. Private banks are updated and advanced. May be the reason is private banks have young people in positions who will work properly."
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Dear Customer,

                            Thank you for sharing the details, we will get in touch with you soon and address your concern at the earliest.


                            Regards,
                            SBI Card
                            Dear Customer,

                            Thanks for talking to us. We will get back to you as per your convenient.

                            Regards,
                            SBI Card
                            Dear Customer,

                            Thanks for talking to us. Trust your queries have been responded. Please confirm if any further assistance is required.

                            Regards,
                            SBI Card
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                              D
                              Debashis Karmaker
                              from Kolkata, West Bengal
                              Feb 19, 2014
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                              Such a bad experience banking with SBI specially at SBI Basirhat(code- 0030) and SBI Taki(code- 6867) branch. Issues: 1. SMS does not come after withdrawal/debit of amount. But service charges are being debited from account regularly. Complaints/applications has been submitted for several times, no result. 2. Net Banking does not work. Firstly they gave the net banking kit but did no activate it. I reported this. After a long time they activated the kit but there is no transaction rights given to the account. After contacting several times nothing has been done. 3. Spelling of account holder name is different from what is submitted in KYC application. Separate application to change name spelling has been submitted along with supported documents, but no change. Only thing I get is harassment, helplessness and total waste of time. Staffs are too arrogant and they do misbehave. They hardly give proper information and most of the time they would give wrong information. They don't mind telling lie. Even complaining issues online didn't help me. No one bothers to call me in response to the complaints. So, here is my post.
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                                K
                                Kamleshwar Dwivedi
                                from Mumbai, Maharashtra
                                Feb 18, 2014
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                                Address: Rewa, Madhya Pradesh

                                The Manager State Bank of India Main Branch Rewa Distt. Rewa (M.P.) 486 001 Respected Sir, I want to take cheque book. My account No- [protected], IFSC Code - SBIN0000468 kindly give me new cheque book. Thanks & Regards KAMLESHWAR PRASAD DWIVEDI MOB. NO. [protected] Current Communication Address : Kamleshwar Prasad Dwivedi HR - Deptt. Birla Ericsson Optical Limited, Udyog Vihar, P.O. Chorhata, Distt. Rewa (M.P.) 486006
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                                  R
                                  Radhu Mohana
                                  from Ghugus, Maharashtra
                                  Feb 16, 2014
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                                  I furnish the following details for your information and request to take action

                                  On 26-5-13 i have written a letter to paynet @billdesk.Com that i have remitted my credit card payment on 20-5-13vide transaction i.D.[protected] for a um of rs.4034. But i have receivd a letter from the above as detailed below.
                                  As requested by you please note that the following payment was declained while processing through bill desk'.

                                  Card no [protected]
                                  Payment amount rs. 4034
                                  Payment date 20-5-13
                                  Payment trough credit /debit card
                                  Transaction i.D. Mspg [protected]
                                  Please quote your transaction i.D.For any quary relating to this request.

                                  But on verification of my s, b, a/c on that day after receipt of this letter i have notice that the debitd amount was not refunded, hence i have requested the above paynet srvice to refund the amount.

                                  Due to non receipt of any reply i have remind the above on 18-7-13 to rsolve my request,
                                  But even after my reminder i havenot received any reply from thebank authoritiesso i have lodegd a complaint vide ticket no po[protected] to sbi card division to refund my acccount
                                  But till date i have not received any reply or rfund of amount

                                  Hence i request you sir to kundly look into the matter and kindly slove my request at any early date

                                  S, s, radhakrishnan 91 [protected]
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                                    G
                                    guptamahesh
                                    from Delhi, Delhi
                                    Feb 16, 2014
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi

                                    To,
                                    Branch Manager
                                    State Bank Of India
                                    Chandani Chowk Branch (Pension)
                                    Delhi

                                    Sub: Dearness Relief on Pension.
                                    Ref: PPO No.WCR/21804/2008/0090/1593 dated 02/02/2009 & 17/05/2010.
                                    Sir,
                                    I have pension account in SBI account no [protected] in your branch As per above referred PPO issued from my parent organization i.e. W.C.Railway I was getting dearness relief as per my entitlement .My dearness relief has been stopped and amount of Rs.4000/-month is being recovered by your bank since Nov 2013.
                                    I was in supervisor cadre i.e. Non Gazetted cadre in CDA scale Rs[protected] at basic pay Rs (16100+4600) and have taken permanent absorption in DMRC after submitting my technical resignation to my parent organisation i. e. Railway, I absorbed by DMRC in IDA scale Rs.[protected] @ bqsic pay Rs 11000/- at minimum basic pay in scale (Copy enclosed) of the post. Settlement was made by my parent organization as per DOP&PW’s OM No. 45/73/97-P&PW (G) dated 02/07/1999 circulate vide railway board letter no F(E)III/99/PN1/21 dated 05/08/1999.(Copy Enclosed).As per para 4(ii)of this letter dearness relief is admissible who satisfy the conditions referred to in para 3(a).
                                    It is requested that my dearness relief may be released from Nov 2013 in my account as early.
                                    Thanking You

                                    (M C Gupta)
                                    B-99, Ist Floor
                                    Prashant Vihar
                                    Delhi-85
                                    Mobile No [protected]
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      Bhaskar Hazarika
                                      from Delhi, Delhi
                                      Feb 14, 2014
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                                      Address: Golaghat, Assam

                                      i applied for a housing loan in SBI NRC branch, Numaligarh, Assam in the month of December 2013. Till date i have received no information regarding my loan or at what stage it is in spite of going to the bank several times. Since January i am receiving the same information that the papers are sent to Tezpur for some verification. my SBI account no is [protected] Regards Dr Bhaskar Hazarika
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                                        bijayakumar1983
                                        from Cuttack, Odisha
                                        Feb 14, 2014
                                        Resolved
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                                        Resolved

                                        Address: New Delhi, Delhi

                                        Dear Sir,


                                        In this month I have caught and raised this issue as compared saw every months interests and found illegal type interest added. I have wrote an email on dated 22th January 2014 for clarification because calculation is totally wrong procedure.
                                        2014 January Month Statement-
                                        Total Outstanding - 80601.21
                                        Purchased - 18021.56
                                        EMI - 1711.12
                                        Paid - 35000
                                        Interest is 2096.61
                                        But they have added INR 2697.69.
                                        However, they have each every month added manipulate intensity to all the customers.
                                        I have found this type of fraud, graft and illegal type manipulated interest added.
                                        Kindly I beg to you, please provide me justice.
                                        Still they have not cleared this issue and issued January Months Statement.
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        Dear Bijaya,

                                        We regret to hear that. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details
                                        at [protected]@sbicard.com mentioning reference number 071802 in your mail to enable us to address your concern on priority.


                                        Regards,
                                        SBI Card
                                        Dear Bijaya,

                                        We are awaiting the additional information (card number/ contact details or documents) as required from your end to help us address the issue raised by you. Kindly mail us the required information at [protected]@sbicard.com.


                                        Regards,
                                        SBI Card
                                        Still my above problem is solved. I have already intimate you via email.
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