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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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State Bank of India [SBI] reviews & complaints page 31

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N
NarendraSingh28
from Faridabad, Haryana
Jan 11, 2023
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I order an HP 14s laptop from Amazon which was defective. So I had to return it. A refund for the same was initiated by Amazon on 5th October 2021 and was expected to complete on 10th October 2021. But it is not reflected in my bank account.
ORDER #[protected]
AMOUNT- 46790/-
ORDER DATE- 19/09/2021
PICK UP DATE- 02/10/2021
REFUND INITIATED- 05/10/2021
REFUND EXPECTED DATE- 10/10/2021
REFUND REFERENCE NUMBER[protected]

I want my refund of the amount of 46790 Rs. as soon as possible.
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    A
    Ana12
    Jan 11, 2023
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    I ordered bra set. When I received that it was of poor quality. The stuff is not as I ordered. I want my refund. Or else i will never order from this website.
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      N
      NischayNagarwal
      from Ahmedabad, Gujarat
      Jan 10, 2023
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      Address: Nagar Nigam Branch, Sanganer

      Dear team,

      I have a savings account in SBI nagar nigam branch Sanganer, Jaipur, I had taken an education loan in 2010 and I have cleared it long ago. I have the clearance certificate for the same.

      But SBI tracked my fixed deposit with another branch and locked the same. My family visited the branch many a times but they dont pay any heed. This is one of the instances of dissatisfactory services of SBI.

      Another instance is that I have applied for SBI ATM card twice but not yet received my card. None of their toll free numbers are functional. Customer care online does'nt work too.

      I am not sure where to complaint against them.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        K
        koonila
        Jan 10, 2023
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        My order no[protected] of Rs.1199.00 has been processed successfully on[protected]. But I am not received this amount in my bank account

        The Refund Reference Number for the transaction is[protected].
        Plzz solved my problem...
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          9
          9003679133
          from Chennai, Tamil Nadu
          Jan 10, 2023
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          Address: 19 th 34th Street Balaji nagar
          Website: Puzuthivakkam

          My kyc not sure please my account locked my account relippa my amount
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            J
            Jaya812
            from Vijayawada, Andhra Pradesh
            Jan 9, 2023
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            Iam Katepalli Jaya Vardhan Kumar having account no [protected] from SBI JAGGAIAHPET with IFSC CODE SBIN0020170.
            I have ordered a product on amazon worth Rs.462 (paid through UPI) on 4th october 2023.
            I have received an empty package and when I contacted them said they will give me a refund.
            And they said they have initiated the refund of Rs.437 on and gave me a refund reference number (RRN[protected].
            I have contacted my home branch and also SBI customer care.
            But I have not got any resolution from them.

            Please help me through this.
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              M
              Manikumar Yellapu
              Jan 9, 2023
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              Address: IFSC Code SBIN0010100

              Hi Team, I am Manikumar Yellapu having SBI Account Number of :[protected] at RAMANATHAPUR Branch SBIN0010100.

              My net banking username is deactivated without any notice and i have no reason why it happened. This is so annoying and frustrating as my daily need of transaction via Netbanking is stopped.

              Kindly help me to solve this as i leave in abroad. I have written email to bank at sbi.[protected]@sbi.co.in and tried to reach them but i see no resonce.
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                M
                Manikumar Yellapu
                Jan 9, 2023
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                Hi, With no notice my username is deactivated and i have been asked to contact branch. I am in aboard and i don't have option to even reactivate my SBI Username. State Bank of India Ramanthapur, Hyderabad Urban Branch is SBIN0010100.

                I have written email to sbi.[protected]@sbi.co.in but i see no response from them.
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                  R
                  Rosymanlamching
                  from Delhi, Delhi
                  Jan 9, 2023
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                  It's been 3 days i have complain but I have not got any amount yet ... I order a shoes from Puma but due to some reason I return it, I got a mail from Puma that the refund was already successful but not got any amount from the bank.
                  Order detail:
                  Order no.[protected]
                  Amount -3769.69
                  Refunded on -Jan3, 2023
                  PSP Number - C3JKSBN3BRDHBFG2.
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                    A
                    Aryan Singha
                    from Modinagar, Uttar Pradesh
                    Jan 8, 2023
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                    I have ordered a Lenovo IdeaPad Slim 5 Intel Core i5 11th Gen 15.6" (39.62cm) FHD...

                    59, 999.00

                    Qty: 1 Sold By: Appario Retail Private Ltd On 17 December 2022,

                    My order I'd is[protected] And I cancelled/ returned my order on 18 December Amazon had showed that the refund had initiated on 23 December but yet now I have not received the same amount in my bank account.
                    My refund/ reference I'd is 75105172354002823155115. It's been 15-20 days and I had not received my refund. So kindly refund my money so that I can order another laptop as soon as possible.
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                      A
                      Adwaithpv
                      from CHALA, Gujarat
                      Jan 8, 2023
                      Resolved
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                      Resolved

                      Address: AMRITHAM, PANONNERI, P.O KADACHIRA, KANNUR

                      On jan 2nd 2023 an amount of 18565rs was deducted from my sbi savings account. I found the deduction details when i checked my yono app statement section on jan 08th 2023. I want to get the exact details on the deduction and if it is fraud i want my hard earned money back. I am a student please help to get my money back .
                      Jan 8, 2023
                      Complaint marked as Resolved 
                      Sorry. The debit was from Flipkart. Issue resolved
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        Khem Singh Gobari
                        from Banbasa, Uttarakhand
                        Jan 8, 2023
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                        Address: vill gudmi post chandani teh tanakpur

                        With due respect and humble submission I Khem Singh Gobari holding DSP A/C No [protected] at NHPC Banbasa Branch Code SBIN0008489 in Champawat District, state Uttrakhand PIN-232310, I would like to inform you that my two refunds for amount 43999/- has been successfully processed by Amazon on[protected] and the amount should reflect in my account within 04 days working days i.e 31 Dec 2022 with Refund Reference # 75105172361002849478559 for Rs 43, 999/- and refund for amount 43000/- has also being successfully processed on[protected] by Amazon and the amount should reflect in your account with 04 days by 01 Jan 2023 with Refund Reference # 75105172362002852592907 for Rs 43, 000/-
                        2. In view of above may I request you to kindly look into the matter as it already past a week and no refund has been credited in my account till date. I have approach amazon care but they said kindly aprch SBI customer care with the ibid Refund reference IDs for credit. I would be very grateful for your efforts
                        Thanking you Sir Khem (Mob No -[protected], [protected])
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                          J
                          Javed Abdulazim
                          from Aurangabad, Maharashtra
                          Jan 8, 2023
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                          Address: Aurangabad Maharashtra.

                          Considering my CIBIL ratings II was offered a credit card from the marketing division of SBI Pune saying that there will be no annual fees.
                          When I get a call for confirmation from Delhi I came to know that ₹499+₹90( as GST) will be charged, so I refused and rejected.
                          I received a call again from the marketing division asking me to accept the offer that annual fees wil be refunded later to my account once transaction is made.
                          But since then about 6 months have passed no refund is received till now.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Hi Javed, we regret to hear about your experience. Please share with us the details of your concern and registered contact number on the following link: https://bit.ly/3P4BpHr Alternatively, you may also message us the details on our official Facebook page: https://www.facebook.com/sbicard/
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                            P
                            Pavan Amancherla
                            Jan 7, 2023
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                            Online log in is always failing

                            The log in process is unnecessarily complicated. I actively use CIti Bank and have used Axis bank as well. It is only with SBI that there is extreme difficulty to LOG IN to the account.
                            Most often there is an error message with regard to password.

                            Current problem being faced -
                            I provide my log in details and I am asked to change the profile password. Any number of attempts I make to set a new password, it says...
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                            Anandi Laishram
                            from Imphal, Manipur
                            Jan 7, 2023
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                            Address: Paona Bazar

                            I have took a two wheeler vehicle loan of amount 2725.I paid the emi before the date but after I paid the emi why my account is debited In the name of ECS/ACH return charge.total debited amount is 265.28+29.72= 295
                            My loan amount was 2725.
                            I want my refund as soon as possible.
                            I am in a very bad situation and I need this money back in my account.
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                              K
                              Khankgl
                              Jan 6, 2023
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                              Sir

                              I have returned a products on 19/12/2022

                              Myntra initiated the refund of the product on 19/12/2022 and it was expected to come by 20/12/2022.

                              Myntra gave me the reference number[protected] but STATE BANK OF INDIA has still not credited my money.

                              This is urgent please help me as soon as possible
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                                N
                                NNNMohammed
                                from Palakkad, Kerala
                                Jan 6, 2023
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                                Resolved

                                I am an SBI Credit Card Holder bearing the last four digits as 2435. While during a shopping visit to Inorbit Mall in Mumbai, I was approached by an SBI Credit Card Representative and was coaxed into applying for an SBI Credit Card with promises of great rewards and benefits. It has been more than 4 months now and I am yet to get any real benefits.

                                I was even charged Rs. 500 with taxes in my first Bill and I was promised Reward Points in return which I could redeem in my future shopping transactions. I did 3 purchase transactions in Lifestyle with the sole purpose of redeeming my points but to no avail. The points were still not reflected in my account and hence were unavailable to redeem.

                                On 23rd December 2022, I raised grievance with the SBI Credit Card Customer Care and was assured of a quick resolution. But I didn't receive any updates and hence again on 3rd January 2023, once again I contacted their Customer Care but the Executive tricked me by giving a False response that they have already resolved the issue and have sent the Code to my email. But I later found out that it was just a false claim.

                                I don't know why I am being subjected to such treatment. The SBI Credit Card is not doing any favour to me by giving me those Points. It is my own hard earned money that I have paid to them which I am getting back as Points. And just to redeem those points I being made to go through such lengthy and unnecessary procedures and also being subjected to humiliation I had to face during the Purchase transactions. This must be taken as a case o[censored]nfair Trade Practices which should be penalized.
                                Feb 21, 2023
                                Complaint marked as Resolved 
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Jan 11, 2023
                                Updated by NNNMohammed
                                On 8th January 2023 I contacted SBI Card Customer Care for update on my grievance and I was informed that the issue has been resolved. The Representative even challenged me to even for filing a Complaint in the Consumer Forum in case the issue is not found to be resolved. Today, on 11th January 2023 I visited Lifestyle to redeem my points but again I found that my issue has not yet been resolved. I'm continuously losing my money for unnecessary purchases by failing to redeem my points.
                                Verified Support
                                Jan 12, 2023
                                State Bank of India [SBI] Customer Care's response
                                Dear customer, we regret to hear about your experience. Please share with us the details of your registered contact number on the following link: https://bit.ly/3P4BpHr Alternatively, you may also message us the details on our official Facebook page: https://www.facebook.com/sbicard/
                                I've also faced similar problem of dubious offer of credit card from SBI marketing staff Pune. I received a phone call saying that there'll be no charges and the card will be lifetime free.
                                But they charged me ₹499+₹90 (as GST) total ₹589 saying that it will be refunded once you make any transaction.
                                But since then about 6 months have passed still no refund.
                                Now the SBI has become a fraudulent institute.
                                I suggest everybody not fall in trap of such credit card frauds and avoid them.
                                HDFC is better.
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                                  S
                                  sourabh25
                                  from Noida, Uttar Pradesh
                                  Jan 6, 2023
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                                  Address: Gurugram

                                  I have purchased a Nike NK Tanjun Men running shoes for rs. 2876/- on 19.12.2022 and due to Price drop from another website the same has been cancelled from my side on 19.12.2022 with refund initiated on 25th march 2022.
                                  They said that the refund has been done by sellers stating that:
                                  "below are the details to confirm that the refund has been successful:

                                  Order id-OD[protected]
                                  Payment reference no: OTHPG540933
                                  Refund date :25th december 2022,
                                  Arn: 75503722360020624626854
                                  Payment mode: Sbi Debitcard"
                                  Sbi Account number-[protected]
                                  Branch-Nangloi, delhi

                                  And ask me to contact my bank, the amount is still not reflected in my account, i have contacted multiple times to flipkart, they gave me every
                                  Time the arn number and ask me to contact customer services
                                  To trace the amount, but my sbi bank says myself should contact flipkart as they do not find those reference number or arn valid to trace from bank branch. Please help me out of this, do the needful to credit the refund to my account.
                                  May be the transaction is pending please clear this
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                                    G
                                    Gaurav985412
                                    from Kushinagar, Uttar Pradesh
                                    Jan 6, 2023
                                    Resolved
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                                    Resolved

                                    Address: ADB Kasia SBI

                                    I ordered a smartphone from Flipkart in 20468rs+100rs charge total 20568rs at 20 dec 2022 & cancelled it at 22 dec 2022
                                    Flipkart initiated the refund at 22 dec 2022 & I was expecting to receive the refund amount at 28 dec 2022
                                    But still haven't received the refund amount in my bank account
                                    Flipkart customer care says go to your home with reference no they will help you but my branch employee and manager both not giving me any help they are we don't any anything about that talk to Flipkart
                                    My branch not giving me any help
                                    Order no-OD[protected]
                                    Price of product -20568rs
                                    Reference no -85215222356250141679236
                                    I am uploading photos of reference no provided by Flipkart and my account statement for proof that I haven't received my refund amount
                                    Please help me get my refund amount in my bank account
                                    +3 photos
                                    Jan 8, 2023
                                    Complaint marked as Resolved 
                                    They send my refund amount in my bank account Thank you consumer team
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                                      Chirag Phogat
                                      Jan 6, 2023
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                                      Address: Hostel no 5 mmu mullana, Maharshi markendeshwar University

                                      I have odered 3 jack and jones products from flipkart of 2363 rs on 17 jan but 2 products I returned and 1 product I cancelled even before receiving item.
                                      The flipkart is showing they have refunded my whole amount of 2 products on 29 and 1 product on 30 respectively.
                                      But my SBI account is not showing any kind of refund in the account its 6 jan.
                                      I am asking of any kind of reference number they said they have crediited my amount back to sbi debit card but I have contacted bank they say they have not any kind of refund or pending payment .
                                      Flipkart is saying seller has initiated the amount.
                                      Please help me getting my refund
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