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State Bank of India [SBI] Complaints & Reviews

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Updated: Feb 23, 2026
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State Bank of India [SBI] reviews & complaints page 32

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J
Jaya812
from Vijayawada, Andhra Pradesh
Jan 9, 2023
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Iam Katepalli Jaya Vardhan Kumar having account no [protected] from SBI JAGGAIAHPET with IFSC CODE SBIN0020170.
I have ordered a product on amazon worth Rs.462 (paid through UPI) on 4th october 2023.
I have received an empty package and when I contacted them said they will give me a refund.
And they said they have initiated the refund of Rs.437 on and gave me a refund reference number (RRN[protected].
I have contacted my home branch and also SBI customer care.
But I have not got any resolution from them.

Please help me through this.
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    M
    Manikumar Yellapu
    Jan 9, 2023
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    Address: IFSC Code SBIN0010100

    Hi Team, I am Manikumar Yellapu having SBI Account Number of :[protected] at RAMANATHAPUR Branch SBIN0010100.

    My net banking username is deactivated without any notice and i have no reason why it happened. This is so annoying and frustrating as my daily need of transaction via Netbanking is stopped.

    Kindly help me to solve this as i leave in abroad. I have written email to bank at sbi.[protected]@sbi.co.in and tried to reach them but i see no resonce.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      M
      Manikumar Yellapu
      Jan 9, 2023
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      Hi, With no notice my username is deactivated and i have been asked to contact branch. I am in aboard and i don't have option to even reactivate my SBI Username. State Bank of India Ramanthapur, Hyderabad Urban Branch is SBIN0010100.

      I have written email to sbi.[protected]@sbi.co.in but i see no response from them.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        R
        Rosymanlamching
        from Delhi, Delhi
        Jan 9, 2023
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        It's been 3 days i have complain but I have not got any amount yet ... I order a shoes from Puma but due to some reason I return it, I got a mail from Puma that the refund was already successful but not got any amount from the bank.
        Order detail:
        Order no.[protected]
        Amount -3769.69
        Refunded on -Jan3, 2023
        PSP Number - C3JKSBN3BRDHBFG2.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          A
          Aryan Singha
          from Modinagar, Uttar Pradesh
          Jan 8, 2023
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          I have ordered a Lenovo IdeaPad Slim 5 Intel Core i5 11th Gen 15.6" (39.62cm) FHD...

          59, 999.00

          Qty: 1 Sold By: Appario Retail Private Ltd On 17 December 2022,

          My order I'd is[protected] And I cancelled/ returned my order on 18 December Amazon had showed that the refund had initiated on 23 December but yet now I have not received the same amount in my bank account.
          My refund/ reference I'd is 75105172354002823155115. It's been 15-20 days and I had not received my refund. So kindly refund my money so that I can order another laptop as soon as possible.
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            A
            Adwaithpv
            from CHALA, Gujarat
            Jan 8, 2023
            Resolved
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            Resolved

            Address: AMRITHAM, PANONNERI, P.O KADACHIRA, KANNUR

            On jan 2nd 2023 an amount of 18565rs was deducted from my sbi savings account. I found the deduction details when i checked my yono app statement section on jan 08th 2023. I want to get the exact details on the deduction and if it is fraud i want my hard earned money back. I am a student please help to get my money back .
            Jan 8, 2023
            Complaint marked as Resolved 
            Sorry. The debit was from Flipkart. Issue resolved
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              Khem Singh Gobari
              from Banbasa, Uttarakhand
              Jan 8, 2023
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              Address: vill gudmi post chandani teh tanakpur

              With due respect and humble submission I Khem Singh Gobari holding DSP A/C No [protected] at NHPC Banbasa Branch Code SBIN0008489 in Champawat District, state Uttrakhand PIN-232310, I would like to inform you that my two refunds for amount 43999/- has been successfully processed by Amazon on[protected] and the amount should reflect in my account within 04 days working days i.e 31 Dec 2022 with Refund Reference # 75105172361002849478559 for Rs 43, 999/- and refund for amount 43000/- has also being successfully processed on[protected] by Amazon and the amount should reflect in your account with 04 days by 01 Jan 2023 with Refund Reference # 75105172362002852592907 for Rs 43, 000/-
              2. In view of above may I request you to kindly look into the matter as it already past a week and no refund has been credited in my account till date. I have approach amazon care but they said kindly aprch SBI customer care with the ibid Refund reference IDs for credit. I would be very grateful for your efforts
              Thanking you Sir Khem (Mob No -[protected], [protected])
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                J
                Javed Abdulazim
                from Aurangabad, Maharashtra
                Jan 8, 2023
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                Address: Aurangabad Maharashtra.

                Considering my CIBIL ratings II was offered a credit card from the marketing division of SBI Pune saying that there will be no annual fees.
                When I get a call for confirmation from Delhi I came to know that ₹499+₹90( as GST) will be charged, so I refused and rejected.
                I received a call again from the marketing division asking me to accept the offer that annual fees wil be refunded later to my account once transaction is made.
                But since then about 6 months have passed no refund is received till now.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Hi Javed, we regret to hear about your experience. Please share with us the details of your concern and registered contact number on the following link: https://bit.ly/3P4BpHr Alternatively, you may also message us the details on our official Facebook page: https://www.facebook.com/sbicard/
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                  P
                  Pavan Amancherla
                  Jan 7, 2023
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                  Online log in is always failing

                  The log in process is unnecessarily complicated. I actively use CIti Bank and have used Axis bank as well. It is only with SBI that there is extreme difficulty to LOG IN to the account.
                  Most often there is an error message with regard to password.

                  Current problem being faced -
                  I provide my log in details and I am asked to change the profile password. Any number of attempts I make to set a new password, it says...
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                  A
                  Anandi Laishram
                  from Imphal, Manipur
                  Jan 7, 2023
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                  Address: Paona Bazar

                  I have took a two wheeler vehicle loan of amount 2725.I paid the emi before the date but after I paid the emi why my account is debited In the name of ECS/ACH return charge.total debited amount is 265.28+29.72= 295
                  My loan amount was 2725.
                  I want my refund as soon as possible.
                  I am in a very bad situation and I need this money back in my account.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    K
                    Khankgl
                    Jan 6, 2023
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                    Sir

                    I have returned a products on 19/12/2022

                    Myntra initiated the refund of the product on 19/12/2022 and it was expected to come by 20/12/2022.

                    Myntra gave me the reference number[protected] but STATE BANK OF INDIA has still not credited my money.

                    This is urgent please help me as soon as possible
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      N
                      NNNMohammed
                      from Palakkad, Kerala
                      Jan 6, 2023
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                      Resolved

                      I am an SBI Credit Card Holder bearing the last four digits as 2435. While during a shopping visit to Inorbit Mall in Mumbai, I was approached by an SBI Credit Card Representative and was coaxed into applying for an SBI Credit Card with promises of great rewards and benefits. It has been more than 4 months now and I am yet to get any real benefits.

                      I was even charged Rs. 500 with taxes in my first Bill and I was promised Reward Points in return which I could redeem in my future shopping transactions. I did 3 purchase transactions in Lifestyle with the sole purpose of redeeming my points but to no avail. The points were still not reflected in my account and hence were unavailable to redeem.

                      On 23rd December 2022, I raised grievance with the SBI Credit Card Customer Care and was assured of a quick resolution. But I didn't receive any updates and hence again on 3rd January 2023, once again I contacted their Customer Care but the Executive tricked me by giving a False response that they have already resolved the issue and have sent the Code to my email. But I later found out that it was just a false claim.

                      I don't know why I am being subjected to such treatment. The SBI Credit Card is not doing any favour to me by giving me those Points. It is my own hard earned money that I have paid to them which I am getting back as Points. And just to redeem those points I being made to go through such lengthy and unnecessary procedures and also being subjected to humiliation I had to face during the Purchase transactions. This must be taken as a case o[censored]nfair Trade Practices which should be penalized.
                      Feb 21, 2023
                      Complaint marked as Resolved 
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Jan 11, 2023
                      Updated by NNNMohammed
                      On 8th January 2023 I contacted SBI Card Customer Care for update on my grievance and I was informed that the issue has been resolved. The Representative even challenged me to even for filing a Complaint in the Consumer Forum in case the issue is not found to be resolved. Today, on 11th January 2023 I visited Lifestyle to redeem my points but again I found that my issue has not yet been resolved. I'm continuously losing my money for unnecessary purchases by failing to redeem my points.
                      Verified Support
                      Jan 12, 2023
                      State Bank of India [SBI] Customer Care's response
                      Dear customer, we regret to hear about your experience. Please share with us the details of your registered contact number on the following link: https://bit.ly/3P4BpHr Alternatively, you may also message us the details on our official Facebook page: https://www.facebook.com/sbicard/
                      I've also faced similar problem of dubious offer of credit card from SBI marketing staff Pune. I received a phone call saying that there'll be no charges and the card will be lifetime free.
                      But they charged me ₹499+₹90 (as GST) total ₹589 saying that it will be refunded once you make any transaction.
                      But since then about 6 months have passed still no refund.
                      Now the SBI has become a fraudulent institute.
                      I suggest everybody not fall in trap of such credit card frauds and avoid them.
                      HDFC is better.
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                        S
                        sourabh25
                        from Noida, Uttar Pradesh
                        Jan 6, 2023
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                        Address: Gurugram

                        I have purchased a Nike NK Tanjun Men running shoes for rs. 2876/- on 19.12.2022 and due to Price drop from another website the same has been cancelled from my side on 19.12.2022 with refund initiated on 25th march 2022.
                        They said that the refund has been done by sellers stating that:
                        "below are the details to confirm that the refund has been successful:

                        Order id-OD[protected]
                        Payment reference no: OTHPG540933
                        Refund date :25th december 2022,
                        Arn: 75503722360020624626854
                        Payment mode: Sbi Debitcard"
                        Sbi Account number-[protected]
                        Branch-Nangloi, delhi

                        And ask me to contact my bank, the amount is still not reflected in my account, i have contacted multiple times to flipkart, they gave me every
                        Time the arn number and ask me to contact customer services
                        To trace the amount, but my sbi bank says myself should contact flipkart as they do not find those reference number or arn valid to trace from bank branch. Please help me out of this, do the needful to credit the refund to my account.
                        May be the transaction is pending please clear this
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          G
                          Gaurav985412
                          from Kushinagar, Uttar Pradesh
                          Jan 6, 2023
                          Resolved
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                          Resolved

                          Address: ADB Kasia SBI

                          I ordered a smartphone from Flipkart in 20468rs+100rs charge total 20568rs at 20 dec 2022 & cancelled it at 22 dec 2022
                          Flipkart initiated the refund at 22 dec 2022 & I was expecting to receive the refund amount at 28 dec 2022
                          But still haven't received the refund amount in my bank account
                          Flipkart customer care says go to your home with reference no they will help you but my branch employee and manager both not giving me any help they are we don't any anything about that talk to Flipkart
                          My branch not giving me any help
                          Order no-OD[protected]
                          Price of product -20568rs
                          Reference no -85215222356250141679236
                          I am uploading photos of reference no provided by Flipkart and my account statement for proof that I haven't received my refund amount
                          Please help me get my refund amount in my bank account
                          Jan 8, 2023
                          Complaint marked as Resolved 
                          They send my refund amount in my bank account Thank you consumer team
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            C
                            Chirag Phogat
                            Jan 6, 2023
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                            Address: Hostel no 5 mmu mullana, Maharshi markendeshwar University

                            I have odered 3 jack and jones products from flipkart of 2363 rs on 17 jan but 2 products I returned and 1 product I cancelled even before receiving item.
                            The flipkart is showing they have refunded my whole amount of 2 products on 29 and 1 product on 30 respectively.
                            But my SBI account is not showing any kind of refund in the account its 6 jan.
                            I am asking of any kind of reference number they said they have crediited my amount back to sbi debit card but I have contacted bank they say they have not any kind of refund or pending payment .
                            Flipkart is saying seller has initiated the amount.
                            Please help me getting my refund
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              R
                              Rekh441
                              Jan 6, 2023
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                              My refund was initiated by Amazon but i didn't received in my bank account. Amazon customer care provide me a Reference number on basis of that they claimed that refund is initiated from Amazon's side. Reference number is # 75503722359020596502912 . My refund amount of 840.51 has been successfully processed on[protected] as said by Amazon customer care.
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                Gaurav985412
                                from Kushinagar, Uttar Pradesh
                                Jan 5, 2023
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                                Resolved

                                I ordered a smartphone from Flipkart in 20468rs+100rs charge total 20568rs at 20 dec 2022
                                I cancelled the order at 22 dec 2022 & Flipkart initiated the refund at 22 dec 2022 but still haven't received the refund amount in my bank account
                                Flipkart order no-OD[protected]
                                Price of product -20568rs
                                I received the reference no from Flipkart at 22 dec 2022
                                Reference no -85215222356250141679236
                                I still haven't received the refund amount in my bank account for proof I am uploading the my bank statement
                                Please resolve my problem
                                Jan 8, 2023
                                Complaint marked as Resolved 
                                They send my refund amount in my bank account Thank you consumer team
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  A
                                  anujmaskare
                                  from Gondia, Maharashtra
                                  Jan 5, 2023
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                                  Address: Gondia, Gondia, Maharashtra

                                  Have ordered the product on : 25
                                  November 2020
                                  Order id:[protected]
                                  Amount: 2199 (in which i paid {568 from my amazon pay wallet)
                                  I cancelled the order and I received Rs.568 in my Amazon pay wallet and not received the rest of $1631 in my bank account, and still not received in my bank account. Please check and reply ASAP!
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    S
                                    Sachin Laxmanrao Patil
                                    from Pachora, Maharashtra
                                    Jan 5, 2023
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                                    I purchase this item on Amazon - Rsfurniture Wooden Dining Chairs Only | Solid Pure Wood Set of 4 Dinning Chairs for Kitchen & Dining Room | Sheesham Wood, Walnut Finish | B09TPQX8BT (RS-DINN-CHAIR-4-WF )
                                    HSN:[protected]Qty.1).
                                    Purchase Date :- 15/11/2022
                                    Order No. Order # :[protected]
                                    Amount : 14399/- (This item payment 14399/-to my SBI Debit Card.)
                                    Payment Transaction ID: 7j1EQF92mxOl765C95dH

                                    I waiting 1 month. But not delivered item. I contact to Amazon Customer care. Customer care executive told or inform me not delivered item to cancel the order.

                                    I cancel order 21/12/2022. reason to Package didn't arrived Request a Refund.
                                    Amazon to mail me Refund initiate 21/12/2022 Refund Reference No. 75503722356020545086788.

                                    But not received amount till date. I contact some time to Amazon Customer Care. Amazon Customer Care Executive told me amount is refund in our end. You contact your bank. I contact to my Bank, Bank officer told me not a received amount in this account. This Reference No. check system not available in Branch login.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      Rosymanlamching
                                      from Delhi, Delhi
                                      Jan 5, 2023
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                                      I order a product from Puma in PUMA APPS on 24/12/2022 and i return the product due to some defect on 27/12/2022.I got a mail from Puma India the the refund of ₹3769.69 is been done successfully refunded on 3/01/2023 but I did not recieved the refund in my SBI Bank.The refund detail are as follows:-
                                      Order Number:[protected]
                                      Amount: 3769.69
                                      Refunded on: Jan 3, 2023
                                      PSP Number: C3JKSBN3BRDHBFG2

                                      PLEASE KINDLY SENT MY REFUND AMOUNT
                                      THANKYOU.
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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