| Address: HNO 51 2ND FLOOR BHARAT NAGAR |
| Website: SBI YONO KYC AAP |
To, December 18, 2022
The Head
RBI bank of India
Sub: Complaint for the fraudulent internet banking/online transactions-reg;
Respected Sir,
I hereby file a complaint about Fraudulent internet banking/online transaction from my SBI A/c No: [protected] which occurred yesterday December 17, 2022 around 7:18PM to 8:40PM.
Received SMS in my mobile no: [protected] (New Delhi Airtel) containing a SBI YONO Link for my PAN update. Link is http://bit.do/SBI-panupdate from TMMPSS (Annexure-I) at 7:05 PM on December 17, 2022. Upon opening the Link, SBI YONO Internet Banking page opened and it asked me to fill my SBI Bank User Id, Internet Banking Login Password & my Date of Birth. I logged in. Then another page opened asking me to fill my SBI A/c no & CIF which I did not fill, and closed the site. I left my mobile on my bed. Suddenly, I received a call from +91 [protected] from a male person. The person said he was from SBI customer care. He said some fraud transactions are happening and told me to shut down my internet in my mobile immediately and call 1930. I immediately shut down my mobile internet connection. I dialed 1930 and then I filled up the details in online platform at https://cybercrime.gov.in/Webform/Crime AuthoLogin.aspx using the login id UN[protected]. Acknowledgement no. is [protected] (Annexure-II).
The transaction details which came to my mobile are attached in (Annexure-III). Total transaction amount Rs 8, 75, 290/- (Rs. 25, 000+Rs.5, 00, 000+Rs.1, 79, 900+Rs.1, 70, 390).
I called SBI customer care [protected] to terminate all my internet banking and online services. SBI customer care told me to obtained bank statement from [protected] which is attached at Annexure-IV.
Complaint was lodged in local police station to SHO, New Friends Colony, New Delhi -110025 (Annexure-V) on December 17, 2022. Complaint no: 66A
Sir, I submit my prayer to kindly consider my complaint and help me in getting back my money.
Thanking you,
Yours Sincerely,
Mrs. Unthamnganbi Maibam Chanu
Mob:[protected]
Address: H.No.51, Second Floor, Bharat Nagar,
Near Bhai-G, New Friends Colony
NEW DELHI 110025
State Bank of India [SBI] customer support has been notified about the posted complaint.