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State Bank of India [SBI] Complaints & Reviews

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1.4
Updated: Jul 15, 2026
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So far, so good. State Bank of India [SBI] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope State Bank of India [SBI] will keep up the work and continue to help more customers with their concerns even better 🤝
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State Bank of India [SBI] reviews & complaints page 6

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IndianCivilian
from Vaikam, Kerala
Aug 19, 2022
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Money deducted- PMSBY - Rs 20 - No consent - Scam

Address: Kerala

Rs 20 has been auto-debited from my account for PMSBY.

I DON'T recall enrolling in this scheme or or any other insurance scheme or giving my consent to deduct this amount.

REIMBURSE the money into my account.

SBI bank is going ahead on behalf of the government to deduct Rs 20 to show the success of PMSBY and collect money.

Deducting 20 from my account was a clear VIOLATION. No permission...
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dev.dayal
Aug 19, 2022
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Deducted 11.80 rs amount without any information.

Address: uttarakhand

Sir/Ma'am,
9 august 2022, an transfer to[protected] INB commission for IGAOCCBCU6--IGAOCCBCU6ICY8725155 has deducted 11.80 rs amount without any information. I have not even booked any types of ticket for any purpose, then why this amount has been debited from mu SBI netbanking account. please resolve this issue.

thanks with regards,
Dayal Singh....
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HEMANTH ABHIRAM SOMARAJU
Aug 12, 2022
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Merchant not received money

Address: HEMANTH ABHIRAM SOMARAJU, s/o SRINIVASA RAO SOMARAJU & SRIDEVI SOMARAJU, House number: 1-42, Near Ganesh temple, Bayyannagudem village (BO), Penub

Done a payment of ₹10/- (Rupees ten only) through SBIePay Lite (Payment Gateway) and used UPI as the preferred payment method and scanned QR with PhonePe to apply for RTI Act 2005 in official website (https://rtionline.gov.in/). Amount deducted from the bank account. But didn't recieved confirmation email/SMS from RTI website and even registration ID also isn't generated. That RTI website is designed & developed by NIC. Immediately I raised...
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Mantasha Sajid
Aug 8, 2022
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Reverse POS PUR

I made a transaction using my debit card on 31/7/22 for shopping at store. The transaction failed at first attempt then i second time it was done. But the amount was debited twice from my account balance and i got a message for Reverse POS PUR but it has been a week and i haven't received my amount yet....
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Mahadeb Sarkar
from Bengaluru, Karnataka
Aug 8, 2022
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PAN registration status showing unprocessed for SBI account no-39437566244

SBI is taking way much time or even not checking the request files online submitted by customers. I submitted my pan card number for registration few days ago and it showed pending at the beginning and now it shows unprocessed. I need to link it before the end of the month so I can apply for TDS refund. But it seems SBI will take more than a week to inform me that I need to submit again or whatever the next step is.
I am not able to...
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Surya0770
Aug 5, 2022
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Auto loan closed but EMI still getting deducted

Address: SBI NFC branch near ECIL

Hi Team,

This is Surya i have taken auto loan from SBI in year 2017 and closed the auto loan on 2-Aug-2022 by visiting bank and bank had given me the closure letter and form 35 and I received a message stating loan is closed.
Now today ie. 5-Aug again my EMI got deducted from my Citi bank account and had spoken to manger of that branch she informed me like no more deduction will happen but it surprise that bank employees...
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DrVihang Patel
from New Delhi, Delhi
Aug 1, 2022
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Delay in Education loan

Address: Godhra, panchmahal

I Dr.Vihang patel. I applied a education loan for my wife's post graduation. I submitted all necessary documents on 1st week of July. Bank manager said me that your education loan will be approved in 10-15 working days. Today is 1st August still they didn't approved and last date of fee submission was 31st July that also informed to sbi bank manager. Today he said it will take more time. What to do?...
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Flying Albatross
Jul 23, 2022
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Foreign currency transfer/Remittance

Website: SBI

I am an SBI customer and using NET BANKING for Foreign transfer, not able to transfer fund to Europe(Spain)
1. Log in to SBI website personal banking
2. Go to Fund/Transfer section
3. Click on Foreign currency transfer.
4. Fill the details, not able to transfer funds, its happening from past three days and customer care and bank is not able to resolve it
5. the error is "NOT ABLE TO CONTACT EXTERNAL SYSTEM"...
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Md Fayaj Uddin
Jul 22, 2022
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Unprocessed pan registration with the bank account

SBI is taking too much time or even not checking the request files online submitted by customers. I submitted my pan card number for registration few days ago and it showed pending at the beginning and now it shows unprocessed. I need to link it before the end of the month so I can apply for TDS refund. But it seems SBI will take more than a week to inform me that I need to submit again or whatever the next step is.
I am not able to...
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Akhilesh110367
from Bengaluru, Karnataka
Jul 13, 2022
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Not able to Prematurely close my MOD deposit accounts from internet banking

Address: SBI branch , Achari street, Nellore, 523001
Website: retail.onlinesbi.sbi

Hi,
I have a SBI saving account with number '[protected]' and I have created 2 MOD accounts online in internet banking . As per the features, I can prematurely close the MOD accounts anytime or I can partially withdraw the amount from MOD. But now when I am trying to close my MOD accounts online as mentioned in SBI portal I am getting an error stating "Your MOD account can not be closed as delinking of your MOD account is failed"...
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D
dashingdewesh
from Siwan, Bihar
Jul 11, 2022
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Debit Card Not Dispatched From Last 11 Days

Address: STATE BANK OF INDIA

It's literally frustrating for me to check m debit card status over and over again, I'm really frustrated from the services provided by SBI, I've applied for debit card on 1st of July and card request was approved on 2nd July and card is under process of printing on 2nd July its status shows card under process for dispatch now when I check it shows card not yet dispatched now it's been almost 10-12 days from applying the card so now I am...
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shabari nath GIRI
Jul 6, 2022
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SBI Credit Card Transaction of Rs 2023/- on the account of SBCCREDITCARDE MUMBAI

A fraud transaction was done on my SBI CREDIT CARD of Rs 10000/- on the account of SBCCREDITCARDG MUMBAI on 11 Oct 2021. Plz resolve the issue at the earliest....
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Nitin_Bhaskar2709
Jun 29, 2022
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Fastag surrender but security deposit and balance not received

It's been more than 4 months since I surrender my SBI fastag due to poor service and till now I have not received my security deposit of 200/- and balance of 555/- in my account. When I called fastag customer support, I was told that SBI bank should be transferring the amount as tag surrender and closure is already done by fastag dept. I was told to send a mail to agmit.[protected]@sbi.co.in which screenshot of SMS confirming surrender. I sent this...
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Andiku Mihu Milli
Jun 21, 2022
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Received a pos decline message without using my ATM card.

Address: Anini
Website: consumercomplaints.in

I recorded a POS decline message and decline charges though I didn’t use my card. Attaching message details with this complaint.
“Dear customer, your transaction at POS 89051797 has been declined due to insufficient fund in your account.” I received this message at 11.02 pm yesterday i.e.on 20th June....
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Soham2222
from Bolpur, West Bengal
Jun 17, 2022
Oct 12, 2023
This thread was updated on Oct 12, 2023
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Account on STOP

Sir,
This message came on the registered mobile number,

Dear Customer, STOP has been placed on your acc xxxxx for the reason Other Reasons Part. .-SBI...
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AyushSingh984
Jun 14, 2022
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Did not receive debit card after 19 days of account opening

When I opened my account in SBI the bank informed me that I Would get my debit card after 8 - 10 working days. But even I after 19 days I still have not received my debit card. Their customer service is also of no help. I urgently need my debit card....
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AnilKumaar222
Jun 9, 2022
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Debited amount at customer outlet 10521 on april. Kindly inform this customer outlet location

On 10 th to 12th april my account debited repeatedly at csp outlet 10521.kindly refund my amount and also tell me where is this csp outlet 10521 adress...
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Atanubrb
from Alipurduar, West Bengal
Jun 6, 2022
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Internet banking user id is deactivated

I am Atanu debnath. I have a savings account in SBI ending with 5379. My home branch is barovisha, branch code 7144, IFSC code sbin0007144. Till 04/06/2022 morning I was able to access my account using net banking facility. But after that I am unable to login my account using my id and password. I got a massage that my user id is deactivated. When I am trying to login threr i written that "the user name has been deactivated. Please contact...
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Gangadhar 18
May 26, 2022
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Insurance forcing

Address: SBI, Chittoor Main Branch, AP

I have approached SBI for an education loan and in the last minute they have forced us to take SBI life Rinn Raksha insurance or threatened to not issue the loan. With my visa dates approaching, they delayed the loan sanction so that we would have no choice but to opt for the useless insurance. We can very well pay the bank back and we consistently have with our previous loans too. Being a valuable customer for over 20 years and having a...
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shees1993
from Raia, Goa
May 26, 2022
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Amount refunded by Amazon.com (Amazon US) but not reflected in my SBI account

The following FOUR amounts were refunded by Amazon.com (Amazon US) but have NOT REFLECTED in my SBI bank account even after a month:
=============================
(1)

Amount Refunded by Amazon.com:
$22.50 = ₹1, 751.06 (approximately)

Reference Number:
74692162124100846863913

Refund transaction ID provided by Amazon.com:
1iRHVD0Ew93yTwPVV2BD

Date...
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