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State Bank of India [SBI] Complaints & Reviews

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Updated: Feb 23, 2026
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State Bank of India [SBI] reviews & complaints page 403

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A
Ashwini Pandagale
from Aurangabad, Maharashtra
Mar 6, 2019
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Address: 411015

On 02/03/2019 i made transaction to withdraw amount rs. 5000 from dcb bank atm, kalwad vasti, lohegaon, pune. At the time of withdraw it shows some technical error and money did not received but showing deduction from account. I contineously calling customer number sbi but they said due to technical error can not see my details. I request please go through the matter and refund money as possible as you can
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    S
    Sandip Kumar Nayak
    from Bhubaneshwar, Odisha
    Mar 6, 2019
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    Address: 753012

    Respected sir.

    This is to inform you that i made a payment through my sbi debit card to jabong.com on 03.02.2019. But i didn't like the product so i returned it and asked for my refund. Refund was processed by them on 14.02.2019 and it was expected to reflect in my account by 24.02.2019 but i didn't get it. When i e-mailed and called jabong.com customer care service they gave me refund reference number and asked me to contact sbi customer care to claim refund not processed.

    I have already complained at https://cms.onlinesbi.com/CMS/, but didnot get ant result. Message via e-mail received :

    Your complaint with ticket no. [protected] has been attended to and closed after resolution as under.

    No such remittance received at the branch. Please inquire with the remitting bank and provide further details to the branch.

    Please help me in this regards. Details :

    Rs -1958.88
    Bank reference number is[protected].
    Date 14.02.2019

    Thanks.

    *sandip kumar nayak*

    Mob : [protected]
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      D
      deveshsoni0007
      from Jaipur, Rajasthan
      Mar 6, 2019
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      Address: BRANCH CODE-31438, SBI BANK ON AMRAPALI MARG, JAIPUR, Jaipur, Rajasthan, 302021

      Date of incident:- 4 march 2019
      Due clearance date :- 7 march 2019
      I m trying from 4th march 2019 to change my atm pin online whoes last pin no is not send on my registered mobile no. I have to access my atm card anyhow to clear my various dues which is not yet possible.
      Than why does sbi is taking internet handling fees or charges for online banking if it is not ale to perform any operations with that. No hope for customers for to get benefit from online sector which our prime minister is calling for. Why my account is not working or it is a website or server issue whatever is that i want it to be resolved and
      Just simply want sbi to resolve issue by making my atm accessible for me.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      Mar 06, 2019
      Updated by deveshsoni0007
      so irresponsible response from biggest banking platform, India. Making country shame because o[censored] people i[censored] cant do such small and simple things.
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        T
        Tumpa Mazumder
        Mar 5, 2019
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        Kindly help me to recover my money back from investment intermedi, because rs2223 & rs 2824 has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud and unecessarily the amount is debited which we dont know. Its really harassing and it is effecting damn badly. T. So kindly look in this matter at the earliest. Waiting for precious feed back or reply.
        Thanks regards.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Mar 05, 2019
        Updated by Tumpa Mazumder
        My name is Piyali Mazumder, my s/b a/c is debited by rs 2223 & rs 2824 on 03/03/2019 and transfered to Investment Intermedi without my knowledge. refund my money please.ihave not made any such contract.
        I had submitted all the relevant documents to SBI home branch (03444) to start pension five months ago. SBI home branch officer told that they forwarded to SBI CPPC PATNA . Till date pension not started having ppo no.[protected]
        On[protected] I went to SBI Branch, Officers Line Vellore(00947) to submit an application to transfer my account No [protected] to Poonamallee branch. I was waiting before the counter 7 for 15 minutes, the staff on duty Tr Karthikeyan did not care to attend me and he told me that he would not receive my petition and I could report to anybody.
        Please investigate the matter. sbi rewa city is my account holding office. on 01 dec 2018 at jabalpu atm cloner have stolen my money 115000/- from my account and i have complain to sbi rewa city and police station thana omti jabalpur and sp jbp and ig jabalpur. safe of account may please kept by sbi but my money have stolen. phtograph attach
        Sir
        My card no ([protected]) name dharam pal singh.
        My card are closed
        Last payments has paid
        But not received to clear letter
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          P
          prateek.chanana
          from Gurgaon, Haryana
          Mar 5, 2019
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          Address: SBI Branch Rani bagh delhi, 110034

          Hi,

          Amount of rs 500 was deducted by sbi gen pai. I dnt know what changed suddenly and i never selected for personal accidental insurance but they still deducted my money. I need my money back and dnt want any pai. Toll free number and branch is not doing anything.

          Name - prateek chanana
          Account number - [protected]
          Branch - rani bagh
          Contact prateek-[protected]

          I need refund for the money deducted from my account.
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Sir, I am an ex-serviceman having echs card, now I want to convert my 64 GB Card, payment option is not working because Medical allowance where I am receiving.
          I am requesting that you may please stop the medical allowance with immediate effect.
          My SBI A/C No. [protected], IFSC :SBIN0007083
          Hi,

          Amount of rs 500 was deducted by sbi gen pai. I don't know what changed suddenly and i never selected for personal accidental insurance but they still deducted my money. I need my money back and don't want any pai. Toll free number and branch is not doing anything

          Name pooja rani
          Account :[protected]
          branch :- Budh Vihar

          I need refund for the money deducted from my account.
          Hi,

          Amount of rs 500 was deducted by sbi gen pai. I dnt know what changed suddenly and i never selected for personal accidental insurance but they still deducted my money. I need my money back and dnt want any pai. Toll free number and branch is not doing anything .

          Name. Aakash katarnavre
          Account. [protected]
          Branch. maharal
          Hi,
          Amount of rs 500 was deducted by sbi gen pai. I dnt know what changed suddenly and I never selected for personal accidental insurance but they still deducted my money. That also without any concern.I just check my balance and it showed 500rs less...this 500rs was deducted without my confirmation also no mesaage was received by me regarding this I got know from my account statement. In the situation of this COVID-19 pademic 500rs matters a lot for a middle class man like me.I need my money back and dnt want any pai.

          Name - Nikhil Jitendra Sancheti
          Account number - [protected]
          Branch - khandak nala
          Contact no- [protected]
          Alternative contact in case above dont work-[protected].

          I need refund for the money deducted from my account.
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            S
            sonu kumarpriyanka
            from Gopalganj, Bihar
            Mar 5, 2019
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            Address: Saran, Bihar, 841422

            Dear sir
            Mai sonu kumar mera account sbi me seving account hai.
            Account number:[protected]
            Ifsc:sbin0006023
            Branch:sahajitpur. Maine 2march ko 2transaction kiya par ek sucessful hua dusra faild ho gaya par account se dono transaction ka paisa cut gaya.5 hajar ka do transaction tha par ek hi success hua. Paisa 10000 kata hai abhi tak faild transaction ka paisa refund nahi hua hai. Kindly solve this
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            Mar 05, 2019
            Updated by sonu kumarpriyanka
            please solve
            [protected]
            Send my all money back into my account
            My sbi acount stoped in any reason and my acount KYC not registered
            I have account sbi . 24/02/2019 11.00am o clock my account debit 147

            IFSC- SBIN0008519
            NAME- P.S GHOSH
            ACC NO -312*****112

            Castomer care bad service
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              S
              Sachin_ kamboj
              from Pune, Maharashtra
              Mar 5, 2019
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              I have received a msg for purchase worth by using your sbi debit card 542xx9222 rs 1698.00 on pos [protected] at itunes.com/bill txn#793404 on 26 feb 2019 & similar kind of msg for rs 1598 txn#413361 on 05 mar 2019. Both the transactions have not carried out by me and not reflected in my subscription/ purchase history also. Kindly check and refund my money at the earliest please.
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Sbi home loan emi not deducted yet till 3 months interest amount coming . i would like to pay only emi amount
              Sir,
              I used Kotak Mahindra Bank ATM to withdraw rupees 2000 on 25/02/19 at 12: 40 p.m, the ATM did not dispensed money but to my utter surprise the amount has been deducted.
              Therefore, i request you to kindly look into the matter and help me to get back the money which has been deducted from my account.
              Yours faithfully
              Sorenpeni Ngullie
              I am pensioner wef 1Oct 2018 but my pension was not started above mention date and Gandhinagar branch was not received my call
              My PPO NO is[protected]
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                9
                9531765567
                from Ghatal, West Bengal
                Mar 5, 2019
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                Address: Brbnm Township, Salboni, 721132

                Last three months i have not got any sms/otp service for my savings a/c [protected] from your side except atm transaction sms. I have already informed my concerned sbi branch at salboni note press and also informed your customer care service but no response. My mobile is unchanged. Please provide service. Few months before i had all above mentioned facilities, but now many of them are stoppen. Thanks.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                I deposited 30000 rupees in sbi deposit machine. The money was taken into that machine but amount was not credited in my account. Please once gi throgh it.

                Account holder name: katkam uma rani
                IAM Abdul Salam . Sbi account number [protected]. Withdrawal of amount 1200 and 1500 in Axis Bank ATM. But 1500 reversal came but not earlier 1200. I called to the customer care on the same day they replied credit is slow, you will get back your amount. But not came.
                Hi, request you to liaise with the account holding bank & raise a dispute. Regards, Team Axis Bank
                My mother have transaction to my account ₹200. but state bank taken atm or sms charges for ₹93.66. I want my money...
                Please provide as much information as that 147rs was debited from my a/c no. [protected] Ifsc sbin0008185
                Sikandar Ram
                Hello sir

                I am Jackie Phulwani without my premssion amount is debit for medical insurance I have talk to the team please debit monthly but he cut direct yearly I Am not happy with this service really I my don’t happy with your services

                Regards
                Jackie
                My father deposited cash in three times in cdm with 2000, 500, 200 notes respectively. But receipt showing only notes count and please contact Branch manager
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                  B
                  bharatkumr59684
                  Mar 5, 2019
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                  Address: salwan, Karnal, Haryana, 560011

                  To
                  The branch manager
                  State bank of india
                  Salwan, karnal

                  Subject:- raise a charge back against the debited amount in order to have refunded of rs 100000/-

                  Dear sir,
                  I, bijender kumar, an account holder in sbi salwan branch, wish draw to attention against the debited amount of rs 100000/- on 22 feb 2019 but this amount is noy credited into the recivers a/c. This transaction is made by phone pe application through utr no.[protected]and transaction id no. P1902220912379258399316. Kindly request you to raise a charge back complaint against the debited amount in order to have refunded.
                  Date of this incident is 22 feb 2019
                  Reques to refund this amount
                  Debited a/c no. [protected]
                  Mobile no. [protected]

                  Not credited a/c. [protected]

                  Yours faithfully bijender kumar
                  Account no. [protected]
                  Mobile no. [protected]
                  Date : 05 march 2109
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    T
                    Taqweem Ahmad
                    Mar 5, 2019
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                    Address: Tatarpur bhagalpur, Bhagalpur, Bihar, 812002

                    Hi team, on 27th february i used my atm card at aur atm machine in sbi tatarpur bhagalpur bihar branch. I pressed for rs 5000 but rcvd only rs 3000. And rs 5000 was debited from my account. I have raised a complain no: [protected] on 27 feb itself. I was requested to wait for maximum 7 days it has already been 7 days today but my amount of rs 2000 has not been credited yet.
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      A
                      ayannafees
                      from Mumbai, Maharashtra
                      Mar 5, 2019
                      Resolved
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                      Resolved

                      Address: perry cross road, bandra (west), Mumbai City, Maharashtra, 400050

                      Hi
                      My name is nafes shaikh residing at bandra mumbai (400050)
                      There has been fraudulent activity going on my sbi credit card from past 2 months. I have not got any mails regarding my transactions done with my credit card in 2 months. I have also not received any statement in this period. When i went to the branch the staff told me to do this online by my own. They told me that mail is being sent to me but when i enquired the email id was wrong it was not mine... I want help regarding update of my email id, i want my credit card statement of last 2 months on this email id
                      ([protected]@gmail.com) & my contact no.[protected]
                      Kindly help me asap.
                      Apr 7, 2019
                      Complaint marked as Resolved 
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 06, 2019
                      State Bank of India [SBI] Customer Care's response
                      Dear Customer, Your concern is o[censored]tmost priority to us and we are trying to resolve the same at the earliest. We request you to not mention your personal details & credit card number including PIN, OTP, CVV etc on a public forum or with anyone. You may write your concerns to us at our official e-mail id at [protected]@sbicard.com.
                      Verified Support
                      Mar 07, 2019
                      State Bank of India [SBI] Customer Care's response
                      Thanks for talking to us. We will connect with you again at your preferred time.
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                        S
                        shivyasy
                        from Vellore, Tamil Nadu
                        Mar 5, 2019
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                        To
                        The manager
                        Respected sir.
                        This is to inform you that i made a payment through my SBI debit card to Amazon. Com but i didn't like the product so i returned it and asked for my refund. Refund was processed by them on 11th February 2019 and it was expected to reflect in my account by 18th February 2019 but i didn't get it. When i called amazon customer care service they gave me Refund Reference number and asked me to call SBI customer care to claim refund not processed. I am calling everyday to your customer service but i couldn't connect with any of your representatives even when i waited for almost half an hour on call. I visited my home branch but they asked me to call customer care.
                        I am facing alot of problems because of this. Please help me in resolving my issue otherwise i will have to take legal actions against you. It's not about the money it's about customer services.
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          A
                          Ashwini A
                          from Bengaluru, Karnataka
                          Mar 5, 2019
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                          Address: 560053

                          Hello,

                          Account no.[protected]

                          When i tried to withdraw cash from the atm it was declined but the money was deducted from my account.

                          Which later on was reversed and the money was returned.

                          The second time i tried to withdraw 3000/- money from the atm it was declined and the money was again deducted from the account, but this time it has not been reversed back.

                          Transaction no.[protected],

                          I also tried to swipe my card at a shop, the money was deducted from my account, but it showed as declined at the shop.
                          I did not receive any message pertaining to money being 1800/- deducted but when i checked my account balance, it clearly shows it was deducted.

                          I have not being able to get through to customer care service as they always complain about server issues.

                          Request you to look into this immediately as i have lost money without my fault what so ever.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            B
                            Balwant Singh001
                            from Jalandhar, Punjab
                            Mar 5, 2019
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                            I made a payment of rs.7710 by state bank debit card for electricity bill online through website of amazon. The amount of rs. 7710/- was deducted from my sbi account no. [protected] on 05.02.2019 but payment has not been made to uhbvn and has not been received back to my account. Therefore, you are requested to do the needful at the earliest as possible and make the refund of the said amount in my sbi account no. [protected] ifsc code:.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              M
                              Munna Sh
                              Mar 5, 2019
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                              Address: Kataripalya old milk dairy road kolar, Kolar, Karnataka, 563101

                              I'm murali from kolar i'm... Having account on sbi gowripet branch... I would like to know about deduction on account which was on saturday, i have drawn rs 2500 on saturday this is not first time sir this is third or fourth time sir y it will be always like this only if we ask in bank means they will tll. That it will be refunded in 24 hours time but still not yet... I did not have received amount but i got message that deducted so i would like to know the reason...
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                D
                                Dipeeka2019
                                from Pune, Maharashtra
                                Mar 5, 2019
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                                Address: Baswant Pimpalgaon branch nashik

                                I can purchanse loan from state bank of india pi mpalgaon branch from jan 2018, i had alredy given icici bank cancelled cheque to bank for ecs but bank not ecs in my icici bank saving account. Bank penalty in my loan account each month from jan 2018.. I go to bank each time but branch can not co operate with us from last 15 months, ifsc code : sbin0005539.
                                I always request to bank officer pls ecs in my icici bank but sbi cant co operate..
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  S
                                  Simpy bala
                                  Mar 5, 2019
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                                  Address: 143531

                                  Dear sir there are so many times the amount of rupees 295 have been deducted but cannt be refunded. A complain is being registered but still no revert. Visit done in same branch but no one can clearyfy anything. As they are behave rudly and say why you take loans. And these deduction are amde so many times in a month like 8-9 times. There aer no any overdue so plz solve the issue as early as possible
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    A
                                    Ajruddin
                                    from Delhi, Delhi
                                    Mar 5, 2019
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                                    Address: flat G3 Bhim singh residency surajpur greater noida, Gautam Buddh Nagar, Uttar Pradesh, 201306

                                    Dear sir,
                                    I got your executive call regarding sbi credit card, he promised me it is free and the card has been received by me after long time around 25 days later.

                                    Now the e-statement has been generated even i didn't generated the pin of that card, due amount is rs 3539. (Without using)

                                    Please resolve it, i do not want to use sbi credit card facility.

                                    Thanks
                                    Ajruddin
                                    [protected]
                                    [protected]@gmail.com
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      Address: H no-3, Ward no-16, Punjabi mohalla shujalpur mandi, Shajapur, Madhya Pradesh, 465333

                                      I went to an idbi bank atm for withdrawal of 1000 rs but during transaction machine show "withdrawal request declined by bank so i tried again and got the same response and when i checked my account 2000 rs deducted showing atm withdrawal so went through my transaction history it shows two times 1000rs deduction and then 1000 re deposited to account then again deducted 1000 rs...
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                                      M
                                      Mohan Sura
                                      from Pulgaon, Maharashtra
                                      Mar 4, 2019
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                                      I did online transaction of 10, 000/- from my sbi debit card on 22nd feb for shiridi sai devashtanam trust. The transaction was failed but my amount got deducted.
                                      The narration was by debit card
                                      Othpg[protected].
                                      I submitted a complaint to sbi customer care but the issue was not yet resolved. They said that it is due to some technical issue.

                                      My account no.: [protected]
                                      Please resolve this issue as early as possible.
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      Pl. clarify the following points. 1 return of chq : point no 05 2 cheque no which is printed in the pass book is not in the series of chq issued to me.what is the reason for deduction of Rs.177 when the chq needs to reproduce and the chq.no is not of mine. refer transaction dt 28.01.19.
                                      SBI SMS service is very poor. I am not getting SMS in case of deposit or withdrawal from my A/C. I have tried for getting mini statement through SMS by sending MSTMT to [protected] . Also not working. Pl look into

                                      Mob: [protected]
                                      E mail: [protected]@gmail.com
                                      A/C no. [protected]
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