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State Bank of India [SBI] Complaints & Reviews

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1.4

Updated: Oct 17, 2025

Complaints 27930

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7392

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20538

So far, so good. State Bank of India [SBI] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope State Bank of India [SBI] will keep up the work and continue to help more customers with their concerns even better 🤝

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Address: GF-1-4, Ittinarage Apartments, 5th Main Kasturinagar, Opposite R M Nagar Police Station, Vijinapur Bangalore-560016, 560016

The bank manager of the bank is very polite, hard worker and helpful minded person.

The staff work in the branch are just opposite to their bank manager. There are many customers in that branch but their problems and grievances are not being sorted out by their staff. The way they respond to the public is not appreciated. Only one single window counter is always opened, even though plenty of rushes being present. All the four counter remains ideal with their staff sitting over in the counter.

People come various places taking permission from office and some times on leave also but their problems are not solved in smooth manner. For making a inquiry also we should take the token from the machine and wait for hours together.

Even for a small work also we should go to the bank three to four times. There in the bank, the house keeper/casual employees speak to the customers in harsh manner which is not appreciated. Depositing our hard earning money in their bank and in-turn receiving harassment from their staff is not good.

Kindly look into the matter for smooth functioning and attend the customer in a polite way.

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Address: Janakpur road jaisinghnagar distt shahdol m.p.484771, Shahdol, Madhya Pradesh, 484771

Dear sir,
Kindly inform that you currently not posted branch manager in since approx last seven month and my loan file is on pending in last 1 year. So not provide good service by your sbi branch jaisinghnagar 5497 because not available branch manager. So kindly humble request with senior management of sbi as soon as possible posted branch manager in this branch.

Regards
Naveen gupta
Jaisinghnagar
[protected]

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Address: Gayatri nagar, Allapur, Borabanda., Rangareddy, Andhra Pradesh, 500072

Hi sir,

I am, srikanth korapaka, holding account in sbi bank, gayatri nagar branch, borabanda, hyderabad. An amount of rs. 295/- is debiting from my account for investment intermedi without my knowledge from past months, i request you to please refund the same and kindly block it.

Name : srikanth korapaka.
A/c no : [protected].
Branch : gayatri nagar,.
Ifsc code : sbin0021360.

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Address: Ernakulam, Kerala, 682017

Credit rs.18, 796 on 26.02.2019. I had withdrawn rs.18, 300 because the atm shows insufficient balance and atm machine shows rs.496 as balance. Only the next day statement shows some charges but what the heck is 407.33 rs charged for. Atm or sms charges. What does it mean? State blade of india.

Account details:
Account number : [protected]
Branch : kaloor 08621
Name : arislan t a

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Address: Alwar, Rajasthan, 301019

Dear sir,
On 1st may 2018 an unauthorized transaction done by my debit card from foreign country. That transaction not done by me and not received any sms.

I done many complaints ([protected]/[protected]/[protected]/[protected]) through online solution was transaction successful. After that i try many times to register complaint online and through customer care but technical error coming by site.
Telephonic ([protected]) not able to connect branch. I register a complaint for that. Again try to call but same issue. I asked at branch end they told me bsnl number is not working.

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Address: Kompally road, Hyderabad, Telangana, 500055

Dear sbi team,

Kindly help me to recover my money back from investment intermedi, because many times rs.295/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. After completion of bajaj consumer loan 2875₹. Charges were taken per month 1200₹ (295₹*3 to 4 5 times). Pl check and return from invest imtermedi.
Naresh alle
[protected]

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Address: 713347

Kindly help me to recover my money back from investment intermedi, because many times rs.295/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know. Its really harassing and it is effecting damn badly to us because we are below poverty line and we earn on daily basis. Debiting such amount we cannot effort. So kindly look in this matter on asap basis. Waiting for precious feed back or reply.

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Address: 121106

Sir I am an exservicemen senior citizens PPO no s/c/33957/81 getting pension from SBI cppc chandni chowk Delhi SBI cppc chandni chowk Delhi did not pay orop arrears pension arrears and medical allowance last twelve years I complaint against SBI cppc chandni chowk Delhi last five years to sh modhiji one lacs complaint through registered post lacs complaint through email and lacs complaint through pmopg number even Delhi High court ordered and defence ministry cgda order and pension office Allahabad order own made Fraud documents and fraud account statement not telly with bank account statement now pension arrears from 2006 pcda Allahabad order 7/8/2018 eight months passed not paid sir admitted in hospital niyati Mathura two attack'army hospital so far due to option did not apply for ECHs, card withdraw from my pension account and deduction from my pension account rs2200000 even Delhi High court ordered not withdrawal without permission your faithfully scsharma

State Bank of India [SBI] customer support has been notified about the posted complaint.

Feb 28, 2019

Updated by Sc Sharma Sharma Sir I am an exservicemen PPO no s/c/33957/81 scsharma vpo sondhad teh hodal Palwal harayana getting pension from SBI cppc chandni chowk Delhi openly demand money from exservicemen on pension arrears orop arrears and medical allowance other wise own made Fraud documents and fraud account statement not telly with bank account statement five time Delhi High court ordered and defence ministry cgda order and pension office Allahabad order SBI cppc chandni chowk Delhi statement for recovery order RBI and defence ministry cgda order and pension office Allahabad order when defence ministry cgda asked for recovery order Delhi High court ordered and pcda Allahabad asked SBI chairman order Delhi High court ordered five time and no obey the order of Delhi High court ordered and defence ministry cgda order and pension office Allahabad order and sir I complaint against SBI cppc chandni chowk Delhi to sh modhiji lac complaint through pmopg number and lacs complaint through registered post and lacs complaint through email sh modhiji send all complaint to SBI cppc chandni chowk Delhi same officer and same office all three lacs complaint closed sh modhiji no knowledge and sir I tell on phone and chat but no action I am admitted in hospital niyati Mathura army hospital so far and due to options did not apply for ECHS card twele years medical allowance not paid recently pcda Allahabad order on7/8/2018 Revised pension arrears but not paid yet till did not give money to SBI cppc chandni chowk Delhi corruption office and corrupted employees withdraw from my pension account deduction from my pension account rs2200000 from my pension account and rs5000 pm from2006 Jan when SBI cppc chandni chowk Delhi not function in2006 actually SBI cppc chandni chowk Delhi open in 2008 but Fraud documents from2006 and said excess pension paid at the time of retirement when 1981 to 2008 pension paid by DPDO Delhi sir I am in hospital lot of amount of hospital to be paid your faithfully scsharma vpo sondhad teh hodal Palwal harayana phone [protected]

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Address: Chennai, Tamil Nadu

SBI now became a begger bank.. Not at all supporting people only money motive I have issues with upi transactions but that ### fellows not allowed me to transfer via upi ... And they have very poor customer service .no one will taking care of our issues only deductions of money and un necessary charges applied worst bank ever call me on [protected]
SBI not at all supporting digital india

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Address: Main Road Nabarangpur, 764063

I am Sri P Srinivas user of SBI A/c, SBI Debit Card. My account had been debited fraudulently 64 times with message "By Debit Card OTHPG xxxxxx GOOGLE *Bigo g.co/helpp". Each time it deducted Rs. 97/- and the total amount deducted is Rs. 6208/- on date 21/02/2019. I had not used debit card for any purpose(withdrawl, online shopping etc...) on that day. Neither any message nor OTP received on my registered mobile. I have lodged complain at the SBI, Main Road, Nabarangpur. Enclosing A/c Statement and copy of complain as photos.
Please help me to get back my money.

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Address: SBI, IRUMBANAM, THIRUPUNITHURA,, Ernakulam, Kerala, 682309

I have tried an online transaction in amazon website by using my net banking user id and on 08th august 2019, it was failed but amount deducted from sbi a/c which is yet not refund to me.

They same day i was retry with hdfc bank debit card and got that product from amazon.

I have given complaint to sbi many times for this transaction, but they always saying amount settled to amazon and which is confirmed with them.

But amazon is saying as they have not received my payment and nobody conducted from bank for the same.

Amazon confirmed the same with email to me and the asking charge dispute from bank.

I have visited my sbi branch for many times and called more than 100 times to sbi customer care. They saying as they are having only limited access to them they cant do further. Please help me to get my amount

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Apr 04, 2019

Updated by Jagadish Vp Please make refund yo me

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A

Arul Aji

from Chennai, Tamil Nadu

Feb 28, 2019

Im purchasing UC in PUBG Mobile. Cash deducted by times of money limited. But UC doesn't added to my account. So kind refund my amount worth of 1949.My Transaction id is IGAFLXDZF1.

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Address: D 953 shive vihar mohan garden, New Delhi, Delhi, 110058

This is to inform you still 28/02/2019 i did not get credit card from your side and i already got my
Statement of payment of annual fees & other taxes sent before sending sbi credit cards,
When i am trying to call your customer care every time they giving me excuse sir server issue h abhi nahi ho payega aap 2 ghante baad call karo
And same i am listing from last 3 days
Guys what kind of service you are providing
Sbi credit card sucks

Apr 2, 2019

Complaint marked as Resolved

State Bank of India [SBI] customer support has been notified about the posted complaint.

Verified Support

Mar 01, 2019

State Bank of India [SBI] Customer Care's response Dear Bhuwan Singh Negi,

Apologies for the inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 124138 in your mail to enable us to address your concern on priority.

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Address: Vivekananda Marg , Near Kalpana Square , Bhubaneswar, Khordha, Odisha, 751014

Sir,
I have used axis bank atm on 23/02/2019 beside bhubaneswar municipal corporation near vivekananda marg, kalpana square. I attempted to withdraw rs 200/- but the transaction was unsuccessul & money was deducted from my sbi account no. ([protected]). Please resolve the issue. I am not receiving my cash back into my account.

Regards,
Keertiman sarangi
[protected]

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Axis Bank Customer Care

from Pune, Maharashtra

Feb 28, 2019

Hi, request you to liaise up with the account holding bank from where the money has been debited for further assistance. Regards, Team Axis Bank.

L

Lal#babu

from Shimla, Himachal Pradesh

Feb 28, 2019

Sir,
My name is lalbabu. My account is sbi bank in ekma branch.9 january my atm tranjection failed two time 10000rs .bank says money tranjection sucessful but i don't get money.

Kindly request take action at sbi bank ekma branch.bank prove that money tranjection.

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Address: HOSPITAL ROAD WARD NO - 01 SOUR BAZAR, SAHARSA

I have not received my a lots of refund for long time.
My all six refund reference no.
Psm[protected], psm[protected], psm[protected], pzp[protected]edmls02, psm[protected], amazone transaction no. 820104...
All refund reflect date was 18/02/2019 but till now i haven't received any refund. I already have contact with sbi bank and customer care. But they have not been take any response with my case. So, i am very troubling. So please give me a solution quickly.
My account number =[protected] and debit card no - [protected].. Cardholder name - alish gupta..
Register mobile number - [protected]

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Address: Chandotora, 767035

I rudranarayan sahoo booked two tatkal tickets through irctc app on 20/02/2019. The transaction failed and amount of 770.98 got deducted from my sbi debit card. It shows amount not received from bank. My sbi ac no is [protected]. The amount is still not refunded to me after even 8 days. Transaction id is [protected]. Sbi is not helping me adequately. Please help.

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Amit k. Gupta

from Mumbai, Maharashtra

Feb 28, 2019

My mobile no. [protected]pls.sir contact

amount not refunded of failed transaction - Comment #3365132 - Image #0

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Address: Jodhpur, Rajasthan, 342001

I asked and filled form for auto debit facality as my existing account is in sbi bank against sbi credit card, which was not done by my bank, and now i had to made the payment as they have ruined my 'cibil score".

I came to know such thing when yesterday i went to bank for personal loan.
Ref no for paying: psbi[protected] (For ready refrence).

Kindly rectify my cibil score by doing needful so that the undersigned can avail loan facility against my social needs.

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Address: 144/5304 CGS colony sector 7, S.M Plot Antophill, mumbai, Mumbai City, Maharashtra, 400037

State bank of india [sbi] — charge dispute

To,
The chief branch manager
State bank of india
Main branch

Subject: charge dispute "refund never processed"

Dear sir

A refund of 969 rupees was not processed from either side of amazon or sbi to my account.
The authorization code (Refund reference number) for the transaction is[protected].
This amount should have been credited to my sbi account by now, but i have not received the refund till now.

I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

I have confirmed with amazon and asked me to raise charge dispute as amount got struck in gateway

Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.

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Address: 500013

Dear sir iam a. Srinivasa rao today morning i received a message from sbi amount of 295rs transferred to intermedi without my permission how can u transfer the amount and i don't know what is intermedi iam not investing any funds like mutual, life insurance, any other also block the intermedi investment and take action that company and please revert my amount 295 rs to my account [protected] karimnagar branch

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Address: 516269

To,
The chief branch manager
State bank of india
Main branch

Dear sir

Two refunds of rs.230 and rs.230 was successfully processed on[protected] and[protected] respectively to my account by amazon. This amount should have been credited to my sbi account by now, but i have not received the refund yet.

I have called the state bank of india customer service and also the state bank of india branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action has been taken yet.

I confirmed with amazon and they had successfully processed the refund.

Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
My refund reference number[protected][protected] of rs.230

My account no is [protected].

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Address: KALIDAS, BUILING BANK STREET, KOTI, Hyderabad, Telangana, 12345

Website: refund the amount

Dear sir,
Refund the amount
Account number [protected]
Name :mamidi naresh
Contact num [protected]
I will transfer the amount through phone pe transaction amount is 7150 transaction date is 12/12/2018 custmoer name is mirza shahanawaz ali baig transaction id is
P1812121843276025273870 and utr number is[protected] so money was not credit to the custmoer so please refund my money very urget i will complaint also phone pe they are saying totals details with bank only so please contact bank so please sir credit my amount very urgent that amount is very big amount for me i am facing lot of problems so please refund my amount very urget sir.
Thanking you sir
Regards
Name : mamidi naresh
Ac num : [protected]
Contact num : [protected]

State Bank of India [SBI] customer support has been notified about the posted complaint.

Feb 28, 2019

Updated by Mamidi Naresh dear sir i want my money refund sir please i am facing lot of problems

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