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State Bank of India [SBI] Complaints & Reviews

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Updated: Jan 8, 2026
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M
m a baig
from Delhi, Delhi
May 14, 2018
Resolved
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Resolved

Transaction of an amount of RS.1649/- was made from my credit card on 01.05.2018 for CPP ASSISTANCE. I have never agreed to do transaction. I am not interested in subscribing the plan again. Please look into the matter and refund/ reverse the amount of RS.1649/- to my credit card account. Once we have agreed for that year, it doesn't mean that life long one can deduct amount without the permission of card holder. My credit card is visa platinum xxxxxxxxxx----8027. Please do the needful and refund the amount. Mohammad Ali Baig.
Jun 15, 2018
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
Verified Support
May 15, 2018
State Bank of India [SBI] Customer Care's response
Dear Customer, We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 43223 in your mail to enable us to address your concern on priority.
May 21, 2018
Updated by m a baig
Dear sir, my contact no. is [protected].My card no. ends xxxx[protected]. fbb visa platinum card. Refund/reverse my amount of RS.1649/-. to my card account. My address is already mentioned. M.A.BAIG FLAT A-1 D.NO.45-53-2 SHIVA SURYA RESIDENCY ABIDNAGAR AKKAYYAPALEM VISAKHAPATNAM 530016. Please do the needful.
Dear sir,

With out my permission every time in my account debited 295 rupees for the Investment Intermedi. Deducted 3 times.
So, please refund my money.
And block investiment intermedi.
Or
Provide a proper solution.

Thanks,
Preetpal Singh
SBI a/c [protected]
IFSC SBIN0014636
I paid NPS amount through SBI on 2nd May 2018, But till now money is not credited to NPS account. Please do the needful.
And also I didn't get any update from SBI as of now.

PRAN[protected]
SBI A/C - [protected]
Transaction REF No-IHH5035175
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    A
    arunydv25
    from Patiala, Punjab
    May 9, 2018
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    I had recently cancelled my E-tickets on 12 April 2018 PNR no. [protected] booked on 18 Jan 2018 and I did not get any refund yet. I got auto generated refund mail from [protected]@irctc.co.in stated that my refund will be in processing. But it has been already more than 15 days and I did not get any refund yet. So I contacted IRCTC about this issue but they said they had already sent the amount with Transaction ID [protected]. They say contact your bankers for further confirmation. I called several times on SBI customer care number they say they wouldn't do nothing on this. I am completely fadeup with this issue. I need my refund amount back into my account as soon as possible.

    Following are the details of my Cancelled E-ticket:-

    PNR Number: [protected]
    Date of cancellation of E-Ticket: 12-Apr-2018
    Refund processing date: 13-Apr-2018
    Refund amount: 530.0
    Refund reference no: IXGAHGRBL5
    Payment Option used : State Bank of India(NETBANKING)
    Booking reference no: IGACTANVQ1
    Transaction Id: [protected]
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      P
      pradeep upadhayay
      from Delhi, Delhi
      May 9, 2018
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      Address: 380016
      Website: [email protected]

      Dear Branch Manager,
      SBI Civil, Ahmadabad-16

      I would like to complaint regarding employee (M/S Urvi Rana, Relationship manager). She called me yesterday (08.05.18) to update my KYC, whichever i already submitted in my saving account or as per central govt. employee account. I came in strong sun light (42 degree temperature) at SBI branch, but she talked to me about only to get credit card. Is it the good way to offering credit card? She troubled me because i was on on duty (central government ) and called me to come same day and submit your KYC. She filled a one KYC form temporarily to showing me because she didn't filled e mail Id in particular column and not affix my photograph.

      Kindly take necessary action whereby she or any staff do not bothered me in future.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        H
        hkg9091
        from Bengaluru, Karnataka
        May 9, 2018
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        Address: Barnala, Punjab, 148101

        Respected Sir,
        In reference to the subject stated above I, Harinder Kumar S/O Harbans lal have borrowed Housing loan from SBI Branch Barnala (Branch Code 006341, IFSC SBIN 0006341) amounting to Rs 5 Lakh since October 2013. Amount of Rs 3.50 Lakh is still outstanding . I wish to have a Top-up loan of Rs 4 Lakh for renovation work of my house.
        On consulting the authorities only four documents ; Last three Months salary slip from DDO, Last two years Form No. 16, copy of Pan Card & Adhar Card were demanded. But as I proceeded bank authorities asked me to submit the legal & valuation report which I already have submitted with the application of my first Housing loan. Original registry of my house is also pledged with the concerned Bank branch.
        As you are aware that legal & valuation report cost approx Rs 10, 000 (Ten Thousand )every time. It is undue & harassing from customer's point of view to prepare it.
        So I request you to consider my earlier submitted report which values way more than the cost of loan.
        Dated: May 09, 2018 With regars
        Harinder Kumar
        Loan Account No[protected]
        SB A/C No[protected]
        Address H. No. B-XI/2774, Mittal Street
        M.C. Road, Barnala (Punjab) 148101
        Contact No.[protected],[protected]
        Mail ID [protected]@gmail.com
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          E
          ezebit
          from Bengaluru, Karnataka
          May 9, 2018
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          Address: Bangalore, Karnataka

          I have a current account and EDC machine for my business from SBI (Formerly known as SBM) from Nandini Layout branch of which the branch code is 40513.
          I had requested the branch multiple time from last 1 year to surrender my EDC machine and close the current account for which the branch asks for a letter for EDC cancellation as account cannot be closed without surrender of EDC.
          Even after 1 year, the EDC is not collected nor cancelled and neither the account is closed. I am being charged every month rental for the EDC terminal whereas the branch manager clearly said that there will no rental from the day I had requested for cancellation and will reverse all the charges and almost Rs.5000 has been debited from my account.
          Now when I have strictly asked the manager to take the machine and close account and reverse the charges for which he is saying that he cannot reverse any amount and extra Rs.6500 has to be deposited to account for more rental and account maintenance charges.
          When I informed this to the SBI agm and customer care, the branch manager had called me and started abusing me, using vulgar words and have started threatning me.
          I had again informed the same to the AGM and customer care but still no proper response but EDC has been collected from my store. Still the account is not closed and the manager is using the same language whenever he calls.
          He also lies and calls to the bank saying that some person from head office have come to meet you, he wants to give some application and all such and calls after banking hours.
          I want to bring in notice about all this as still the account is not closed and the bank manager is using in-applicable words.

          My current account number is [protected]
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            N
            Nupur Mehta
            from Amli, Dadra and Nagar Haveli
            May 9, 2018
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            The worst case scenario is seen in each and every state bank branch... The mentally harass the customers... They never do the work properly... The age of each and every member is old... Change the staff... There are lots of problems... The make customers sit for hours and then send them home saying its their recess... If changes are not seen... A huge amount of people will close their accounts in bank... Be ready for the same.. Consequences will be bad then
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              C
              Chandra kala bansal
              from Jabalpur, Madhya Pradesh
              May 9, 2018
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              A refund of 508 rupees was successfully processed on 11march 2018 to my account by amazone. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

              I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

              I have confirmed with amazon and they have successfully processed the refund

              Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
              My refund referance number[protected]
              My account no is [protected]
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              I am A SBI credit card user and due to some family and health issues I couldnt pay the dues. Now what I am saying is that I want my dues to be settled. I want to do a settlement with SBI.
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                A
                anandhakrishnank
                from Bengaluru, Karnataka
                May 9, 2018
                Resolved
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                Resolved

                Address: Chennai, Tamil Nadu, 600041

                Date: 21/04/2018
                I have raised request for removing lien from my account. Looks like a credit card was generated and fd/lien amount rs 20, 000 was held on this account.
                1) i never received credit card. - this is not my concern anymore.
                2) still no clue why lien is not removed.
                Can i get help from some one to remove the lien, i am in need of this amount.
                Mobile: [protected]
                Nov 26, 2018
                Complaint marked as Resolved 
                SBI Did not reach me on this, I had to run between SBI Bank Avadi and SBI Credit Cards, Kandanchavadi Branches to get this resolved. Waited for hours time to meet SBI Credit Card Operations Manager. Explained the problem (He mentioned it would be resolved in 7 days) They again took 2 months time for this. I got fed up and went to Credit Card Office at Kandanchavadi. There was new Operations Manager, who resolved in a day. I appreciated the effort, but still the time the previous manager and his solution dragged me was unexplainable pain. SBI, try to assign job to the right person. I am not a happy customer. Prefer to stay away from SBI in future, as this is my experience
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Hi Team,
                This is Regarding My New SBI Credit Card from which there is One Transaction of Rs 8500 /- and Amount has been Paid from my Bank Account without my Knowledge So Kindly Contact me on [protected]@gmail.com As Soon as Possible So that i can share Other Details with Bank .

                Thanks .
                Sir,
                I paid Jamia Hamdard admission fee through my sbi internet banking sum of 1217.00 rupees, but at that time that transaction is successfully completed and 1217.00 rupees are debit from my account. This 1217.00 rupees are not received by that particular merchant. So please verify my transaction details. My Transaction number is[protected]
                I have two bajaj finance loans and I have amount in my account before end of 2/05/2018 as the due date is 2/05/2018 and instead of deducting the loan amount why shud I be debited 295 twice.
                Please help me i[censored] can.
                Thank you
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                  V
                  vinodkumar02
                  from Mumbai, Maharashtra
                  May 9, 2018
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                  Website: SBI Credit Card

                  For sbi select+ credit card, two transactions happened on 26 december 2017 without
                  My knowledge of rs.98, 000/- & rs.25, 000/-. I raised a complaint to sbi (Having worst customer service) to resolve this dispute, whenever asking regarding the status they gave one statement that investigation under process.
                  After five months they came back saying that i am liable to pay the entire dispute amount.

                  For rs. 25000/- transaction card has only rs.23000 but they made the transaction successful and making the amount as rs.-2000/- (Negative).
                  I don't know how one can transact more than the limit provided.
                  May be sbi only involved in this process making such profits from the credit card holders.
                  I don't know whom to complain regarding this. They even didn't care about the transactions tried after exceeding the limit of the card.

                  Pleas help me to get this resolve
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    S
                    Saeed Ahamed
                    from Bilara, Rajasthan
                    May 9, 2018
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                    Address: 307024
                    Website: Sbi

                    I m a customer of sbi after school never used sbi account
                    Today deposited 800 and sbi (The chor bank) debited 347 rs name of sms atm & min stock maintain
                    Mujhe ye samajh nahi aata jab itne years me is account me balance hi nahi tha to atm kisne use kiya msg kisko bheje
                    Chor bank ko pese katne ka mauka chahiye
                    Bank of baroda ne aaj tak koi charge nahi kata h mere account se
                    Bank of baroda always best

                    Sabhi freinds and family ko recommend karunga never use sbi the chor banks account. There are many hidden charges poor and mediam class man effort nahi kar sakta
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      D
                      Deepak_Upadhyaya
                      from Mumbai, Maharashtra
                      May 8, 2018
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                      To:

                      The branch manager,
                      State bank of india
                      Rajeev nagar, patna

                      Sir,

                      Sub: my savings bank account [protected] with your bank.

                      With reference to my savings bank account number [protected] with your rajeev nager, patna branch. I regret to inform you that i had received mini statement informing me of cash withdrawals as per details as mentioned below even though i had not attempted to withdraw cash from any automated teller machines using my debit card and i furnish herebelow the details for your information so as to enable you to recredit the amount to my account:

                      Name of the account holder : deepak chandra upadhyaya

                      Account number : [protected]

                      Name of the bank and branch where the account is maintained :state bank of india, rajeev nagar, patna

                      Date of transaction : 19/04/2018

                      Transaction amount : 10000/- rs

                      Location of automated teller machine :noida

                      Details of complaint

                      I had not at all used my debit card for withdrawing cash from the automated teller machines. The card is with my possession

                      In view of the circumstances as mentioned above, i request you to kindly arrange to re credit the amount to my account at the earliest.

                      Yours faithfully

                      Deepak chandra upadhyaya
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        P
                        Panjwal
                        from Palampur, Himachal Pradesh
                        May 8, 2018
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                        Address: Hamirpur, Himachal Pradesh

                        Sir,
                        Jai hind
                        Subject : debit for money
                        Dear sir
                        I have debit for money to my account . And I m very harrassed . I m lose to my money. So kindly refund my money. Immediate . And quick action investment intermedi . And refund money to my account . Immediate.
                        Thanku
                        Regards
                        Manoj Kumar
                        Dated :[protected]
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          K
                          Kishore Kr Nath
                          from Dhekiajuli, Assam
                          May 8, 2018
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                          Address: Sonitpur, Assam, 784150

                          While trying to deposit cash in CDM machine transaction got cancel after putting the cash in the tray, and no tnx slip was provided, money not credited in my account.ACCOUNT NO-[protected], IFSC-SBIN0005783, BRANCH- SBI MISSION CHARIALI BRANCH, CASH VALUE- 1100 rupees, TIME-6:40 PM- 6:45PM, DATE- 8/5/2018, CDM MACHINE- SBI MISSION CHARIALI BRANCH, TEZPUR(ASSAM).
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          May 08, 2018
                          Updated by Kishore Kr Nath
                          Account holder name-kishore kumar nath
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                            R
                            RISHABH BAKORIYA
                            from Bilaspur, Chhattisgarh
                            May 8, 2018
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                            Address: Indore, Madhya Pradesh, 452011

                            Dear team,

                            Kindly help me to recover my money back from investment intermedi, because many times rs.295/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know. Its really harassing and it is effecting damn badly to us because we are below poverty line and we earn on daily basis. Debiting such amount we cannot effort. So kindly look in this matter on asap basis. Waiting for precious feed back or reply.
                            Thanks regards.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              B
                              Bagaram
                              from Basi, Rajasthan
                              May 8, 2018
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                              Address: New Delhi, Delhi

                              My account has been marked as inoperative by sholinganallur, sbi branch, (Ifsc code‎: ‎SBIN0032108) however last transaction was done on 27.04.2018Normally for marking as dormant or inoperative requires 2 years of inactivity.

                              Txn no - 8382

                              I am not living in delhi now, so can not visit the branch personally. Please help me out in this regard.

                              Regards,
                              Bagaram
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              May 08, 2018
                              Updated by Bagaram
                              Not WD money to ATM & transfer
                              May 08, 2018
                              Updated by Bagaram
                              My account has been marked as inoperative by sholinganallur, sbi branch, (Ifsc code‎: ‎SBIN0032108 however last transaction was done on 27.04.2018 Normally for marking as dormant or inoperative requires 10 days of inactivity.

                              Txn no - 8382

                              I am not living in chennai now, so can not visit the branch personally. Please help me out in this regard.

                              Regards,
                              Bagaram
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                                V
                                vikaskaninwal
                                from Delhi, Delhi
                                May 8, 2018
                                Resolved
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                                Resolved

                                I placed an order on shopping app MYNTRA. but for some reason i have to cancel my order.
                                the refund of amount 2687.09 was initiated in my account on[protected].
                                But i did not receive any amount yet.
                                the transaction number of refund is 74766518118816872165434
                                It should be in my acc no. [protected] of State Bank of India
                                I contacted the merchant several times, they answer that it has initiatied from us please contact your bank .
                                Name - Vikas Yadav
                                May 10, 2018
                                Complaint marked as Resolved 
                                just got the message
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  S
                                  Saikishirdi
                                  from Ranchi, Jharkhand
                                  May 8, 2018
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                                  Sir,

                                  I (Shivam Gupta) am writing to you on my father's behalf (Mr. Akhil Kumar Gupta).

                                  This is to inform you that my father has saving a/c in SBI Bank whose a/c no. is [protected] and atm card no. is[protected] .Sir he has not made any transaction of Rs. 5200 on 03rd May 2018 evening but the same was deducted through his ATM card, though the card was with him in Sitapur. Transactions took place by the name of Budh Bazar, Muradabad by unauthorised means with no. S10A[protected]. He contacted customer care for blocking the card to which he was given a ticket number [protected] and the card was blocked. Rs. 5200 were wrongly deducted from the SBI account in Muradabad though my father was in Sitapur (UP) along with the possession of his debit card.

                                  So i am mailing it to you finally with a hope that i may get my deducted amount credited to my account.
                                  I am helpless now. Kindly.consider the same and credit the above amount in my account.

                                  I am extremely displeased with the services of the bank and planning to close my account with such banks, who have no concern for their customers.This is totally unfair on the bank's part to just deduct amount from the account, and just simply do nothing.
                                  .

                                  Thanks and regards,
                                  Shivam gupta.
                                  s/o Mr. Akhil Kumar Gupta
                                  (Mob. No. [protected]/[protected])
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    M
                                    Mohan Sajnani
                                    from Noida, Uttar Pradesh
                                    May 8, 2018
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                                    I retired as director from ministry of home affairs on 31st august, 2003. I am receiving my pension from sbi, scope complex, new delhi (Formerly state bank of hyderabad) my sb bank account no. Is [protected]. I have not received pension for april, 2018 as it has not been credited to my account. This may kindly be sorted out quickly and my pension credited to my account.
                                    My pension has not been revised despite cpao having sent latest ssa. The particulars are given below:
                                    Name: m. P. Sajnani
                                    Ppo no.[protected]
                                    Ssa no 3094114
                                    Date of confirmation of dispatch: 12.03.2018
                                    Sent to state bank of india, cppc, chandni chowk, delhi-110006
                                    Paying branch: sbi scope complex
                                    I request to kindly revise my pension as per ssa very early and credit the arrears to my account.
                                    Regards
                                    M. P. Sajnani
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      N
                                      nitsuj4u
                                      from Chennai, Tamil Nadu
                                      May 8, 2018
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                                      Address: Cuddalore, Tamil Nadu, 607303

                                      Hi team,

                                      This complaint is registered on behalf of my dad.
                                      He is an ex-servicemen.

                                      We have registered a complaint with sbi bank, neyveli, but they have closed the case without proper answer.

                                      Complaint no.[protected]

                                      The complaint is regarding the atm machine in vadalur area.

                                      My father made a transaction of rs.16000, but the money did not come out and it was deducted from my account.

                                      When booked a complaint on the to neyveli bank manager no one is helping out, they have closed the case.

                                      My need is to just ask them to check the camera in the atm room.

                                      Which will clearly show the results but no one is helping out.

                                      Please help

                                      Regards,

                                      Justin alexius p
                                      S/o, d paul raj
                                      Mobile no : [protected]
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        T
                                        Tps Bhadauriya
                                        from Dhampur, Uttar Pradesh
                                        May 8, 2018
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                                        Address: Agra, Uttar Pradesh, 283113

                                        Sir sbi bank bateshwar branch mai kcc ka rupaye credit ho gaya tha lekin branch manajer kcc ka paisha bharne ko kahne ke sambandh mai

                                        Sir mera kcc ka rupaye mere kcc a/c no.[protected] mai rupaye 90469.00 credit kar diya gaya tha lekin sir mai branch mai gaya to manajer ne kaha ki tumhara rupaye vapas ho gaya hai tumko kcc ka sara paisa bharna padega aur sir paisa bharne ke liye bar bar mujhe notice bhejta hai jabki mera kcc ka paisa rin mochan yojana ke antaragat 90469.00 credit kardiya gaya tha aur sir meri bank passbook mai credit paise ki entry bhi hai aur sir mujh par rin mochan yojana ka praman patra bhi hai sir please meri es samsya ka samadhan karne ka kast karen aur manajer ke khilaf sakht se sakht karvahi karne ka kast karen.

                                        Avedak name - ramratan s/o himmat singh
                                        Adress - village - farera, post - farera, teh - bah, dist - agra, up, 283113
                                        Mob. No.- [protected]

                                        Branch name - bateshwar
                                        Ifsc code - sbin0006724
                                        Branch adress - bateshwar bah agra up 283104
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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