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Updated: May 1, 2026
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J
jpraja
from Bengaluru, Karnataka
May 5, 2018
Resolved
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Resolved

Address: 560099

Dear all,

I had received a call regarding sbi credit card from your representative (Sanjana (Sbi credit card section)-[protected]). I got the information and agreed to get a normal credit card stating that there is no annual payment or any other payment for the card from my account. Again i got a call that your sbi elite credit card was ready for despatch in which there is a annual fee. Hence i requested to cancel the card, then it was told we will send you a normal card.
After two days i received a card from the aremex courier. When i opened there is elite card ([protected]). I got fully frustrated and again i called the customer care. Since the card was printed it was sent soon we will provide you a normal card. Once you received this elite card will automatically get cancel till that time you hold that card.

On 3 may'18 i received a e-stmt for the card an amount of rs.5899 to be paid on or before 21 may 2018. I enquired with the bank and they are telling that you have to pay the amount since the bill has been generated for the month and there is no other option and it can be deducted from your purchase in future.
I am complaining that this is completely cheating and fraudulent against the customer. I was highly stressed by this message.
This is the way a nationalised bank is treating a customer by saying trustful words.

I'm requesting you to cancel the credit card asap, also am not able to pay the total due amount.

Please do the needful. Kindly cancel the credit card.
Looking forward for your valuable reply.

Card details:
Account no: [protected]
Primary card no.: [protected]
Valid thru : 04/ 23

Thanks & regards,
Jayaprakash r
[protected]
Jun 20, 2018
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
Verified Support
May 06, 2018
State Bank of India [SBI] Customer Care's response Dear Customer, We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 41265 in your mail to enable us to address your concern on priority.
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    J
    jewel98045
    from Guwahati, Assam
    May 5, 2018
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    Address: Kolkata, West Bengal, 700107

    Dear sir/madam,

    Me and my father went to sbi anandapur (Sbin0016634) branch on today (4th may 2018) for submitting a locker application.

    We didnt know that there were no bike parking zone inside the complex for sbi customer thus we ride the bike inside the complex infront of the bank.

    One of the security guard came to us and used very rough and slang language as we ride inside the complex.

    We asked him that he would have politly told to get the bike out from the building complex but he continued using slang very loudly.

    He also gave us treat that he will see us outside the bank and will show his power.

    I am not sure whether he has mental problem or not, but i would request sbi bank to pls take an action against that guard.

    Please provide some behavioural traning to sbi security guard to avoid this kind of customer complain.

    Please fill free to contact me at [protected]@gmail.com

    Thanks,
    Jewel mazumder
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      M
      Manoj2018
      from Ahmedabad, Gujarat
      May 4, 2018
      Resolved
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      Resolved

      Dear sir/madam,

      An amount worth rs. 11880 has been deducted from my sbi account without my concert and without otp.

      Thank you for using your sbi debit card xxxxxxxxx for a purchase worth rs 990.0 on pos [protected] at google *meme txn#[protected].
      Thank you for using your sbi debit card xxxxxxxxx for a purchase worth rs 990.0 on pos [protected] at google *meme txn#[protected].
      Thank you for using your sbi debit card xxxxxxxxx for a purchase worth rs 990.0 on pos [protected] at google *meme txn#[protected].
      Thank you for using your sbi debit card xxxxxxxxx for a purchase worth rs 990.0 on pos [protected] at google *meme txn#[protected].
      Thank you for using your sbi debit card xxxxxxxxx for a purchase worth rs 990.0 on pos [protected] at google *meme txn#[protected].
      Thank you for using your sbi debit card xxxxxxxxx for a purchase worth rs 990.0 on pos [protected] at google *meme txn#[protected].
      Thank you for using your sbi debit card xxxxxxxxx for a purchase worth rs 990.0 on pos [protected] at google *meme txn#[protected].
      Thank you for using your sbi debit card xxxxxxxxx for a purchase worth rs 990.0 on pos [protected] at google *meme txn#[protected].
      Thank you for using your sbi debit card xxxxxxxxx for a purchase worth rs 990.0 on pos [protected] at google *meme txn#[protected].
      Thank you for using your sbi debit card xxxxxxxxx for a purchase worth rs 990.0 on pos [protected] at google *meme txn#[protected].
      Thank you for using your sbi debit card xxxxxxxxx for a purchase worth rs 990.0 on pos [protected] at google *meme txn#[protected].
      Thank you for using your sbi debit card xxxxxxxxx for a purchase worth rs 990.0 on pos [protected] at google *meme txn#[protected].

      Kindly tell me the procedure to get reimbursed the amount deducted

      Regards
      Manoj saxena
      May 19, 2018
      Complaint marked as Resolved 
      hiii thanks to team sbi to refund my 11880/- rs to my account back on dtd 18-05-2018
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        V
        Vipin Passwaan
        from Jalandhar, Punjab
        May 4, 2018
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        Address: Chandigarh, Chandigarh

        The bank is unnecessary charging SI charge on my Recurring Deposit (RD) account even though I am having sufficient balance on my saving account. Again recently the bank have deducted Rs 295 that is 2 times I.e. March 2018 & April 2018 as SI FAILURE CHARGE

        My SAVING account no is [protected]

        Kindly look into the matter and get my deducted credit back into my account
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          V
          venkataiah jama
          from Hyderabad, Telangana
          May 4, 2018
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          There is a very slow and poor service in SBI, CHEVELLA BRANCH, RANGAREDDY DIST, TELANGANA. The staff not respond immediately, properly and not give minimum information, serivice and respect to the customers. for exammple to deposit cach and to withdraw cach from a/c and to draw DD, pass book entry update, issue of cheque book etc. it will take 2-3 hours, most of the times to most of the customers the sbi chevella staff says to come another day or after 2 or 3 days for small bank works. Due to the staff negligency the customers are facing much problem and lossing their valuable time, money and other imp works by visiting to the sbi chevella again and again for the same works.
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            B
            beena advani
            from Ahmedabad, Gujarat
            May 4, 2018
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            This is complain against branch manager of sardarnagar, ahmedabad. Gujarat. Today on 04/05/2018 when we visited to branch to deposite our dollars cheque but he said you have to visit nri brach. This is the third time when branch manager changed and they don't have their job knowledge whenever branch manager changed i am facing this issue. And nri branch or main branch is so far from our area and every time they are saying you have to visit main branch or nri branch. And i want to complaint against one of your executive she is working there and she knew all that we are depositing this cheque in our local branch but she said that she don't know anything and behaving rude.
            I request you to take an action on serious note. And give me favourable reply.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              S
              Shreelatha Nair
              from Pune, Maharashtra
              May 4, 2018
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              Address: Pune, Maharashtra, 411015
              Website: www.sbi.co.in

              I am a sb account holder of r&de dighi branch, pune, maharashtra. My atm debit card expired on december 2017. Almost 4 months completed neither i have received the atm card from your side nor any message regarding the same. Also applied for new atm card submitting the application in r&de dighi branch, pune 15 days back but till date new atm card not received.
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                P
                Pulok
                from Patna, Bihar
                May 4, 2018
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                I was provided a sbi credit card eight months back without any charge from state bank of india, burnpur, wb but i had not used the card. I have also not generated the pin for the card. Two months back i called for the customer care of sbi and after taking my request for cancellation they informed me that i would receive a cancellation letter in my communicating address after 15 days of cancellation. But till now i have not received any letter or communication from their end. I again made a call in the customer care no. But could not go for the perfect option for the enquiry of the status of my card for cancellation.
                Please help me out as i want to get the card cancelled.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  K
                  kdev
                  from Jaipur, Rajasthan
                  May 4, 2018
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                  Sir, on superannuation i got retirement on 31/12/2017. My ppo no is[protected].
                  Ssa no 1113825 was sent cpoa to centralized pension processing centre chandni chowk new delhi.
                  Even after four months of retirement my pension has not been started. It is a sort of harassment.
                  Kindly look into the matter and arrange for start of payment of pension.
                  Thanks n regards
                  Khemo devnani
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    B
                    Beenu2018
                    from Kodar, Telangana
                    May 4, 2018
                    Resolved
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                    Resolved

                    I started getting calls from sbi agents a month back that they want to come pick up documents for credit card for which i am eligible. I clearly stated that i never applied for one. They said thank you and cut the call. Again a few times various agents called asking for same and i again said it clearly that i never asked for one. Now, today i get a call from ‭+[protected]‬, an sbi workers saying that if i don’t take the credit call for which they say i’ve applied then it will affect my cibil score negatively. I asked to share the reference number of the request they say i have raised and to transfer the call to the senior so that it can be addressed and closed. They put me on hold for 10 minutes only to disconnect my call later. This person stated that he has my pan card details and address. I never provided any of the information. How can you steal someone’s information (If they have it) and how can you sell a card to someone threatening them to spoil their cibil score. How unethically are they operating?
                    Jun 7, 2018
                    Complaint marked as Resolved 
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Verified Support
                    May 04, 2018
                    State Bank of India [SBI] Customer Care's response                     Dear Customer, Apologies for any inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 40712 in your mail to enable us to address your concern on priority.
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                      G
                      gaan_amar best
                      from Bhubaneshwar, Odisha
                      May 4, 2018
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                      I deposited rs.25000/- (Twenty five thousand only) in my sb a/c no.[protected] on 03/05/2018 at 19:38:58 through cdm at behala tram depo using my visa debit card in the
                      Following denomination:- 2000x11=22000/-
                      500x5 = 2500/-
                      100x5 = 500/-

                      Total=25000/-
                      I could only confirm the deposit, and immediately thereafter the system was timed out.

                      Problem is that the above deposit was not credited to my a/c, since system was displayed as timed out. But i got an acknowledgement endorsing the above details and subsequently i took a mini statement in which the above deposit was not shown.

                      Kindly do the needful to afford credit for the above deposit of rs.25000/- to my sb a/c no.[protected] at the earliest so that i can utilize same deposit.
                      My email address: [protected]@gmail.com, mob no-[protected] registered with sbi branch (1402).

                      With regards,

                      Swapan kumar roy
                      Office of the fa & ca (Con), 4th. Floor, annex building,
                      It /computer cell,
                      S e rly, garden reach,
                      Kolkata-700043.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        P
                        Patoliya Maulik
                        from Rajkot, Gujarat
                        May 4, 2018
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                        Online sbi — forget my du no. For online transaction

                        11 reviews
                        Mansukh prajapati
                        Submit a complaint
                        I complete form for online transaction for convocation fees of gtu. I complete all detail and transaction complete message receive and cut rs.725. Then at last step i got error from internet and so i could not take my du no. So help me to get my du no. My detail are following. Name: prajapati mansukh ishvarbhai birthdate:13/08/1999 enrollment no.:[protected] transaction date:04/05/2018 e-mail id:[protected]@gmail.com
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        May 04, 2018
                        Updated by Patoliya Maulik                         Not received DU no
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                          B
                          BRIJ BASI LAL SHUKLA
                          from Allahabad, Uttar Pradesh
                          May 4, 2018
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                          Address: Basti, Uttar Pradesh, 272001

                          श्रीमान जी आज प्रार्थी स्टेट बैंक ऑफ इंडिया गांधी नगर बस्ती शाखा पर अपने पत्नी के नाम वंदना शुक्ला खाता सं0 [protected] मोबाइल नंबर [protected] के वास्ते चेक सं0 060692 यस0बी0आई0 का 40000 का चेक 1 मई 2018 को सुबह 9.30 बजे चेक ड्राफ्ट बॉक्स में डाला गया परन्तु आज दिनांक 3 मई 2018 तक चेक नहीं क्लीयर होने के कारण पूछताछ हेतु उक्त बैंक शाखा पर कल और आज दोपहर में गया, जहाँ पर दो लेडी स्टाफ से चेक के विषय में पता किया तो काफी खोज बीन के उपरांत चेक का पता नहीं चला तब लेखाधिकारी, उप शाखा प्रबंधक व मुख्य प्रबंधक प्रकाश चंद से इस घटना की शिकायत की तो उक्त सभी लोगों ने प्रार्थी के साथ अपसब्द बोल कर गैरजिम्मेदारा...⇄ तरीके से दुर्व्यवहार किया गया है और कहा कि चेक गायब हो गया है आप के चेक का हमसब ठीका नहीं लिए है कहकर माननीय प्रधानमंत्री नरेन्द्र मोदी जी को भी बुरा भला कहकर भगा दिया है प्रार्थी आहत होकर इस मामले की शिकायत आप से न्याय हेतु व उक्त दोषियों पर विधिक कार्यवाही कर दंडित करने की कृपा करें।
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          May 04, 2018
                          Updated by BRIJ BASI LAL SHUKLA                           Sbi basti ifsc SBIN0000031
                          May 04, 2018
                          Updated by BRIJ BASI LAL SHUKLA                           श्रीमान जी आज प्रार्थी स्टेट बैंक ऑफ इंडिया गांधी नगर बस्ती शाखा पर अपने पत्नी के नाम वंदना शुक्ला खाता सं0 [protected] मोबाइल नंबर [protected] के वास्ते चेक सं0 060692 यस0बी0आई0 का 40000 का चेक 1 मई 2018 को सुबह 9.30 बजे चेक ड्राफ्ट बॉक्स में डाला गया परन्तु आज दिनांक 3 मई 2018 तक चेक नहीं क्लीयर होने के कारण पूछताछ हेतु उक्त बैंक शाखा पर कल और आज दोपहर में गया, जहाँ पर दो लेडी स्टाफ से चेक के विषय में पता किया तो काफी खोज बीन के उपरांत चेक का पता नहीं चला तब लेखाधिकारी, उप शाखा प्रबंधक व मुख्य प्रबंधक प्रकाश चंद से इस घटना की शिकायत की तो उक्त सभी लोगों ने प्रार्थी के साथ अपसब्द बोल कर गैरजिम्मेदाराना तरीके से दुर्व्यवहार किया गया है और कहा कि चेक गायब हो गया है आप के चेक का हमसब ठीका नहीं लिए है कहकर माननीय प्रधानमंत्री नरेन्द्र मोदी जी को भी बुरा भला कहकर भगा दिया है प्रार्थी आहत होकर इस मामले की शिकायत आप से न्याय हेतु व उक्त दोषियों पर विधिक कार्यवाही कर दंडित करने की कृपा करें।
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                            N
                            Naresh Swami
                            from Thrissur, Kerala
                            May 4, 2018
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                            Address: Sikar, Rajasthan, 331024

                            A refund of 425 rupees was successfully processed on 15 april 2018 to my account by amazon. This amount should have been credited to my sbi account by 19 april 2018, but i have not received the refund till now.

                            I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

                            I have confirmed with amazon and they have successfully processed the refund

                            Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                            Rs.425 has been processed successfully on[protected]. The amount should reflect in your account by 4/19/2018.

                            The authorization code (Refund reference number) for the transaction is 217800.
                            My account no is [protected]
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              R
                              ranjithIT
                              May 4, 2018
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                              Address: Tiruvarur, Tamil Nadu

                              I am writing this email on behalf of my uncle who holds a savings account in sbi tiruvarur branch (00936). He has applied for a vehicle loan for rs.50000 to purchase a two wheeler. His application was rejected saying the minimum loan amount should be rs.100000. He is a farmer and cannot afford to buy a vehicle using a vehicle loan of rs.100000 or more. He does not need such a big amount as loan. He is a common man, who is trying to purchase a vehicle for himself.

                              He is ready to pay the down payment for the vehicle and will pay the loan back without any issues as he has already availed a vehicle loan earlier in another bank and has repaid it successfully without any dues.

                              I have raised this complaint with both the branch and the zonal office. No one has provided the reason why he is being denied the vehicle loan? Is it because he is a farmer? I raised this query to the concerned branch on april 6th, 2018 and i have got no response till now, hence i wanted to escalate this issue to the zonal office. Request someone to please clarify this at the earliest. If i get no response from this forum, i plan to file a case and proceed legally on this.
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                S
                                Sudhi Mahajan
                                from Bengaluru, Karnataka
                                May 3, 2018
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                                Address: Dharwad, Karnataka, 580007

                                Dear Sir,
                                in the year 2006 i have been forced to take SBI credit card by SBI executives, in life time i have utilized only one time credit card work of Rs.6050/- which i have cleared on time, after 1 month SBI executives forced me to take personal loan i have rejected but they forced me to take personal loan of Rs.12000/- in November 2007, however that amount also i have cleared on 12th December 2007 through cheque, now SBI is been started adding interest to me from last 9 years, it has became 32000/-, when i have not utilized even 20% of credit card why i have been penalizing, and now a days i am getting threatening calls also from SBI, apart from this they intentionally reduced my CIBIL score, now i want to take home loan because of SBI i am not able to take home loan, i have been mentally, physically, financially, torturing, please help me to resolve the issuse, however my track record shows i never bounced any cheque, no delay in EMI, early clearance of vehicle loan, Only SBI has made my life threaten, i have given builder almost 5.0L now i am suicidal position, if something happens to me SBI is directly responsible.I have paid all my saving and earnings, please help me to resolve the issues.my self and my family mentally disturb because of SBI credit card, i did not thought SBI will punish me like this. Please help me.
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  G
                                  guruheb
                                  from Bengaluru, Karnataka
                                  May 3, 2018
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                                  Dear sir,

                                  I have written several mails but no reply.

                                  I need to receive the provisional certificate urgently for the principle and interest for the financial year 2018-19.

                                  My loan account no is [protected] (File no. 56033). Loan account branch :- sbi, nr colony branch, bangalore.

                                  Please send it as an e-mail attachment to [protected]@yahoo.com

                                  Regards,
                                  Gururaj hebbar
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  Can I get the Provisional certificate urgently for the principle and interest for the financial year 2018-19.
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                                    M
                                    mahataziz
                                    from Mumbai, Maharashtra
                                    May 3, 2018
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                                    Address: 400060
                                    Website: sbi.co.in

                                    For credit card number [protected], customer care had called me and pressured to take loan against credit card. Now the recovery agency is harassing me and giving me stress and they have ven call to the hr of my company where i'm working they ahve told me that they will terminate now what should i do im having 2 kids and wife and mothers responsibility on me i will not be able to do the settlement even as my monthly earning is only 12000 rs with this my running my houselod expenses im not having any option to repay the amount.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    Sir
                                    My account is in Ratu kathitand branch, and always 295 rs are being deducted from my account. I am facing this issue so please stop this and return my money to my account.
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                                      T
                                      trilok kakani
                                      from Ajmer, Rajasthan
                                      May 3, 2018
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                                      Address: Ajmer, Rajasthan
                                      Website: Portal of dbi

                                      Our complaint no is [protected] (Sbi)
                                      No cash transaction in our account in sbi
                                      Only fdr maturity payment (Not cash)
                                      Transfer entry and take fd loan
                                      But bank has been charge 59 rs narration
                                      Is excess dr charge i write to sbi complaint portal write to me charge is right you see our charge web site but no reply to me why should charge our ab account no is[protected]
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      May 08, 2018
                                      Updated by trilok kakani                                       Till date not responded by state bank of India
                                      Pls look in this matter and instruct to stae bank of India solove the complaint
                                      May 09, 2018
                                      Updated by trilok kakani                                       After 7days not contract of state bank of India employee to me and solve the our problem
                                      I request to you instruct to SBI solve the grievance of customer immediately
                                      Trilok kakani
                                      [protected]
                                      May 12, 2018
                                      Updated by trilok kakani                                       Past 10 days but till date not responded of state bank of India. It means state bank not solve grievance when I write complaint
                                      In portal I it means State bank i not afraid of Govt of India and RBI
                                      May 14, 2018
                                      Updated by trilok kakani                                       No updated till date( complaint no[protected] I also many time write to state bank of India
                                      I complaint in portal on3may 2018 and write complaint to sBI on 26 April 2018
                                      SBI give reply you see our web charge
                                      General public how possible to see web
                                      This reply of SBI I am very sad to see this message
                                      You take action against of SBI so reply properlyand solve the problem of customer
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                                      After days SBI not solve our problem and not contract to me if means SBI not worry about complaint and RBI and Govt of India
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                                        A
                                        Akoijam Singh
                                        from Imphal, Manipur
                                        May 3, 2018
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                                        Address: Kamrup Metropolitan, Assam

                                        The divine honda showroom in beltola guwahati bearing
                                        Acc name : anmol motors
                                        Bank name :state bank of india
                                        Account no : [protected].
                                        Branch name : i ibm guwahati
                                        Ifsc : sbin 0010669
                                        Is charging mdr 1.1% from the customer. I have to run around to avoid to arrange for cash so as to avoid the mdr for buying a honda scooter. Please look into this matter and confiscate pos from this merchant for troubling the customers.
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        I got another ATM from SBI which I haven't use and generated pin but leave as it is but as I saw on internet that ATM replacement change is approx rs300 why should I pay for returning ATM that came by mistake.
                                        phone no [protected]
                                        ACC. no. [protected]
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