State Bank of India [SBI] Complaints & Reviews

I will share a very bad experience with the bank employees. I was on the 5th floor for Aadhar registration when I had to respond to a nature’s call. I got in touch with a house keeping guy and asked him for the direction to the bathroom. He directed me to the 3rd floor. Unknowingly I entered the commercial branch and again asked an employee about the direction to the rest room. She directed me to the spot. On the way to the facility I was stopped by an aged employee and was asked about my intentions. I told him that I came for Aadhar registration and have been waiting for long and wanted to use the bathroom. His reply was a hailstorm of screams and abuses towards me. He forced me to take him to the 5th floor and introduce him to the person who gave me this direction. I did so. The house keeping guys defended me saying since I am a customer of the SBI can use its facilities and chased the old man back to his floor. They also asked me to lodge a complaint with the branch manager who took sides of the old man once again screamed at me in front of other customers.
I am totally shocked! If they didn’t want me to use the bathroom, all they needed to do was tell me so and not scream at me in front of other customers. I am feeling very insulted and will make sure that this story doesn’t end here. At the heat of the argument I had taken a video clip of the entire incident which is solid proof of this disgraceful event. The commercial branch insulted me badly publicaly for a reason which wasn’t my fault. I will upload this video online and pursue this matter till I find closure.

I have activated SBI MOD facility and money was auto sweeped but the deposit account is not visible when I check online. What will be the reason? I checked all possible online options such as hide/unhide account to find the deposit account but still it is not found. The transaction entry is there showing [...] money was sweeped to [...] account. Even my MOD balance is correct but when I check deposit balance it is incorrect. I am worried. Please help.

I am also applied for sbi gold credit card. An executive called me and promised me that definitely you will get the credit card to your residence. And confirmed my address,

I got one message from sbi stating your application is under process. Then next day under online status of sbi credit card they mentioned

"we regret to inform you that your sbi card application could not be processed since it does not meet our policy. We thank you for your time."
What i want to do now. Plz mention anything clearly then only i can move to other bank... I applied it before 15 days.. My application number is :[protected] and my date of birth is : 24.09.1989

Two times 13000/- were debited from my state bank of india savings account, transaction was not done by me or anyone known to me.
I don't know what to do.
How will i get the refund?
It is shown as othpg[protected]
Kindly help me
I have even complained in the bank and blocked my debit card.
I saw on the internet that other people are suffering from the same problem too.
Shall i go and complain in the consumer court myself?
Please look into it and tell me the way to resolve this problem.
26000/- is not a small amount for me.
It's very hard earned money and nobody us giving me the right response as if it doesn't matter.

A/c-[protected], name-anil kumar yadav, ifsc-SBIN0018525.yesterday I can't understand it.but still I' have seen transaction is in being running. and total debited amount is 12020 RS/-so please take action in fake site.some transaction I'm explain here.69, 69, 69 continues same charges debit and some times large amount debit in my account. so it was in continue .after this fake transaction I was registere a complain online sbi site but can't proceed my complain. so please request u please takes quick action and return my account

I have an consumer loan from bajaj finance every time when my cheque bounces amount of 295 is deducted 3-4 times from my account even after paying bounce charges when i enquired about it the finance company blames the bank and the bank blames the reserve bank of india and finance company it is not fair on anyones part if i am paying the penalty though the deduction is done afterwards

Respected sir,

I forgot my online sbi banking username & password by mistake there why i can't use my onlinesbi banking services. If any way is there to recover my user name & password then plz help me, to use this facility again.

Details of my account:
Full name :m surya
A/c with sbi : varatharajapuram, door no 477 coimbatore
A/c no. Is [[protected]]

Thanks & regards,
Savio charles
+91 [[protected]]

Sir i am defaulter of sbi named ravi prasad. Due to some family problems and due to some cases running in court am defaulter. Agents from sbi mentally and physically thareatning me and disturbing my personal and professional life. This is too bad. I personally am hurts very much.. If not today one day have to pay debta. But what they are doing.. Harassing and abusing is very bad. Mr. Subash and ravi from hyderabad are disturbing me daily at my work place and at house... If any uneventful occurs they will be responsible

I took 10000 rs from my account today via sbi atm. Details given below.

Sbi atm gfbh[protected] payyampallil centre, aluva fm a/cx0771on28/04/18. Txn#7787.

One of the returned 2000 note was formed and fixed with tape. How can sbi give invalid notes for customers. On calling customer care i got the answer that i have to raise complaint in home branch or branch related with that atm. As a traveller it's really irretating. Bank is asking for service charge and giving this type of service then there is no meaning of nme service. The contractors filling the atm has to be punished for this.

Dear sir,
I received the following message, "if your atm (Debit) card has been blocked, pl apply for a new secured evm-chip based atm (Debit) card call [protected] /[protected]". As my debit card visa gold had a limit of rs 50, 000 i wanted to enhance it, i contacted the first number. One disha sharma from head office mumbai asked for details of my card [protected], expiry, civ no, which i reluctantly gave away. But when she asked for my one time password, and the message said it was for purchase of rs 16999 at www. Eshopcore.com, i refused as i had not agreed to any such transaction. She tried her best to convince me but i refused. She said she was blocking my card.
I would request you to prevent any transaction on the aforementioned card, and take suitable action against the fraudsters. I would also request you to issue me a fresh card with enhanced limit.
Thanking you,
Abhimanyu singh
[protected]
Ac no [protected], sbi kadamkuan 0001561

Not allowing to deposit cash of fifteen thousand to my labour account in sbi bank shivarampet branch mysore. Sbi is allowing to deposit up to twenty five thousand with other branchs, which i did. They are acting like gondas in the bank and the service is very bad and blame the merger is the problem and not interest to work with juniors bosses thanking you mohan

Without any information my account has been freezed & when i go for an information they said ' need open new account' i agreed to but till 6 months nothing has happens then again i go to bank for farther details l, they said' need to fill up new account form again' i did it as per their direction. But so far, no account has been opened. When we tried to lodge complaint to cc, a lady, who denied to lodge our complaint & misbehave with us.
Bank staffs are are also not giving the proper information whenever we go for details.

Please take a look & do the needful.
Thanking you

With regards
Aashna thapa
A/c no. [protected]
Branch code 018740
Jagun branch

Hi sbi card,
This e-mail is in regards to my sbi card settlement for account with name piyush maheshwari and card ending with 4000. I have been struggling with financial difficulties for the past 6-7 months on account of my lay off from my last working company. I am finding it very difficult to make monthly payments to credit card due to my present financial conditions.
The collection team started calling me january onwards and i informed your team that i am eyeing in this matter and will directly reach out to sbi and also asked the agents to stop calling my family members. The agent called my sister and when she informed she is in a meeting they continuously called her and were very rude and it was a humiliating call. There were further calls made to my family members. I went to the sbi bank and was informed that an emi settlement can be done only after 9 months or you can contact us when you are ready to settle.
Further to this i have started receiving the calls again on 28th april where they called my closed relatives and disclosed my liability to bank. The agent (Dharmendra) contacted my grandmother and informed her the situation. She being an 80 year old lady is not meant to such news. I request sbi to kindly ask your collection team to not call my family members and deal with me directly. As per rbi guidelines master circular no. Dbod. Fsd. Bc.16/24.01.011/2010-11 dated july 1, 2010 banks /nbfcs / their agents should not resort to intimidation or harassment of any kind, either verbal or physical, against any person in their debt collection efforts, including acts intended to humiliate publicly or intrude the privacy of the credit card holders’ family members, referees and friends, making threatening and anonymous calls or making false and misleading representations. So i request your team to stop calling my family members.
On evaluation i feel that i should take up with emi option for settlement of the credit card and will only be able to pay inr 30000 as a settlement amount. I request sbi to consider this or propose a better payment option as it won’t be possible for me to exceed the given amount. Some of the conditions that i want for this payment are that it will be done on monthly basis for 12 months; no legal action will be initiated against me in future for any payments and lastly i will be removed from the defaulter’s list from your records.
If your company is willing for this settlement then please write back to me and i will make the necessary arrangements for making the payment.
I will be glad to receive a positive response from your end.

I was booking train ticket from paytm
Booking id- [protected]
As paytm money Rs 25 i got it back which was deducted from paytm wallet
# Refernce no[protected]
Next Rs 1885 was deducted from SBI bank account and now it has not been returned yet .
Sir please be quick. As i have a huge task to be done with this money on dated 02/05/2108
So kindy refund my monedy back please
It mean very much to me

Otp is not coming in my registered mobile number for the last one month, even the otp is not being received in my registered e-mil id also.
Have written numerous letter to the state bank manager of indirapuram, gaur gravity branch, sbi code - 70785 and there is no revert and nothing to solve the issue. The branch manager mr. Alok ranjan roy and the staff are not bothered of the complaint and are not at all pro-customer. Very bad and poor service from the branch very unlike the service we get from sbi credit card customer care, shame on sbi bank

To,
Mr. Alok ranjan roy,
Branch manager,
Sbi - indrapuram (Former sbt)
M-[protected], t[protected]/34

Dear sir,

Please note had complained to you via e-mail on 14th march 2018 and there after have repeatedly have sent you e-mail that am
Not receiving otp to complete my banking transactions.
On a few instance otp when not received by sms, could use the resend option to get otp on my registered e-mail id.
Now this option of email is also not working.
Am an nri customer and depend on the internet banking for transactions related to india & family needs.
Please look on to the issue,
Awaiting revert on the same,

Thank you,
With warm regards
Good day,

Sumit sinha,

On wed, mar 21, 2018 at 9:35 am, sumit sinha wrote:

Dear mr. Alok ranjan roy,

Am still not able to do any transaction.
Had initiated a inter bank transfer today,
The same failed as no otp was received,
Have attached screen shot of the internet banking and also of the sms as received which do not have the otp,

Please have the same rectified, this time it is taking long to get resolved,

Thank you,
With warm regards
Good day,

Sumit sinha,

On tue, mar 20, 2018 at 4:12 pm, sumit sinha wrote:

Dear sir,

Thank you for your prompt reply.

As suggested tried to do a inter-bank transaction,
But failed.

Still otp is not coming, only a sms is coming which is irrelevant - "screen shot of phone screen attached".. Only this sms is coming everytime am initiating the transaction.

Kindly initiate the necessary action as required,

Thank you,
With warm regards
Good day,

Sumit sinha,

On tue, mar 20, 2018 at 3:59 pm, sbi 70785 wrote:

Dear sir,

Text message was generated form our branch to confirm that sms alert services are active. We request to initiate small value transaction and advise us for any error. If possible with screenshot.

With thanks

Alok ranjan roy

Branch manager

Sbi indirapuram.
From: sumit sinha
Sent: tuesday, march 20, 2018 6:11:00 pm
To: sbi 70785
Cc: moumita sinha
Subject: fwd: sbi cif no.[protected] ; account no. [protected] ; [protected]

To,
Mr. Alok ranjan roy,
Branch manager,
Sbi - indrapuram (Former sbt)
M-[protected], t[protected]/34

Dear sir,

Thank you for all assistance as extended to my wife.
She visited you as i was not able to perform any inter-banking transaction as no otp was being received vis sms in my registered mobile.
Yesterday received two test sms from sbi.
This week would try and do some transaction and check if the same issue has been resolved or not,
Post the same would keep you posted on the outcome.

Thank you again,

Thank you,
With warm regards
Good day,

Sumit sinha,

— forwarded message —
From: sumit sinha
Date: wed, mar 14, 2018 at 9:50 am
Subject: sbi cif no.[protected] ; account no. [protected] ; [protected]
To: indirapuram
Cc: parimal. [protected]@sbt.co.in

Dear sir,

This is to bring to you notice that am a nri account holder in your bank

Sbt cif no.[protected]
Nre account no. [protected]
Nro account no. [protected]

Please note am not able to transact with my sbi accounts - specially the inter bank transfer of funds.
No otp is being sent either in my registered mobile as well as in my registered e-mail i'd, this is the second day in succession am facing this problem.

Kindly look in the matter and accordily do revert,
Awaiting your reply on the same,

Thank you,
Good day,
With best regards,

Sumit sinha.

I have been charged a penalty of rs. 8580/- towards nonpayment of one month installment on my rd account no. [protected]. As per rule only one month penalty should be debited. Even after standing instructions, my installment of second month was not debited. However i paid all installments thereafter. Instead of leaving penalty for only one month, sbi has charged penalty of all subsequent months and deducted amount at the end of maturity....

I received a message from AX-Urgent, which is reproduced below;
Dear Customer if your ATM( Debit) card has been blocked, pl apply for a new secured EVM-CHIP based ATM ( Debit) card call [protected] / [protected]
As I wanted to enhance the limit of my Debit Card, I contacted the first no.The lady who responded said her name was Disha Sharma and she was speaking from Mumbai.She got the 16 digit no of the card, expiry date and CIV no, and said that I have to report back the password.The message said there was transaction for Rs 16999 at WWW.ESHOPC0RE. Com thru State Bank Debit Card ending 7272.I told her that there was no such transaction and refused to give the password.
As she has got the vital information, I would request you to prevent any transaction on this card, and issue a fresh card with enhanced limit.I would also request you to take suitable action against the frauds operating the above mobile numbers.
Abhimanyu Singh
Ac no [protected], SBI Kadanmuan Br 0001561/ mobile no [protected]
Card no[protected] gold visa

Dear sir SBI debited 5000 on 23rd and 24 March 2018 but not yet credited in my beneficiary account my account number is[protected] I am complaining many time in branch as well as customer care support but no resolution come at all please solve my complaint my branch address is Anupam square althan branch Surat I have all email copy and other document so please resolve my complain as soon as possible

Dear Sir

Today I did a transaction of Rs. 15000 via Transaction ID:[protected] to account no [protected]. The payment status shows pending but the money has been deducted from my account and neither has been credited to the other account ([protected]). See screenshot for reference. Kindly look into the matter and resolve.
My account no (from which money is deducted): [protected]...

Dear sir
I have an saving account with sbi bank branch karad tresary my account no is [protected] Sir I gave three times a written application to update my mobile no [protected] with my account and update my email id as [protected]@gmail.com but the branch gave me no response.
Besides this they deducted the charges every time.
Please help me.
Yours faithfully
madhuri pawar