State Bank of India [SBI] Complaints & Reviews

Hello, Due to unavailability of ISD Coded customer care number for SBI cards I couldn't reach out to them to deactivate my SBI credit card, while I was residing aboard during the period from November 2021 to April 2022 during which a transaction of Rs. 999 was made from my credit card which was automated on Amazon Prime and I wasn't aware of that. My previous card was expired on November 2021 and I got the new one while I wasn't available in India. and I haven't used that card even physically I don't have it. Now the amount has been reached to Rs. 6000 even after I tried to contact SBI Card customer care for the termination of my card but due to unavailability of ISD number. I tried to reach out with them through twitter and they responded that they don't have any ISD number at that time I don't know how to reach out and deactivate my card as I was not using that card from very longtime. I tried talked to them multiple times and they are not even considering or listening to my problem. I had already paid the transaction amount which was Rs. 9999 and informed them to settle it but they are not listening and every month they are adding and increasing the late payment fees. I am trying to settle down the matter from February 2022 but they are not responding properly and every time a new agent called me and discuss the same issue and they say they will call me back but no one do that. Please help me to settle down this matter I am suffering from very long time.

EMI for my home loan got deducted twice in a month of march dated 6th march & 7th March. I have submitted complain to SBI customer care, they replied that,
"Please find the resolution below:

Dear customer as Per BRANCH head WE ARE UNABLE TO REFUND THE AMOUNT AS BATCH IS GETTING FAILED WITH ERROR DISBURSEMENT THROUGH LINKED/ACCOUNT HOME BRANCH. ERROR ATTACHED FOR YOUR REFERENCE. Visit Branch for reversal."

Then I have visited branch twice & continuously following up for reversal of amount & to remove "Lien Amount" from my account so that i can use my account.

Still it's been not resolved despite continuous follow up. Please help to resolve.

SBI Noida Sector-18 Branch.

Dear Customer, Reminder- Request received to link mobile no. XXXXX28957 to your SBI CIF no. XXXXX596227. To confirm reply YES to [protected].

What should i do?
I just opened my account 1 week ago
And i didnt request bank to link my mob. No...

Amazon initiated the refund (30may 2022) and it was expected to come on (4 June 2022)
Amazon give me Reference no.[protected]
But the State bank of india[SBI] has still not credited my money.
This is urgent please help me as soon as possible

So, all this nightmare of a mess started when I ordered a Refrigerator from the Samsung website on 10 Oct 2021 with my SBI Credit Card as it had some discount.

I got It delivered on 12th or 13th October. Samsung authorized technician arrived at my residence on the 14th for the installation and Demo. While he was removing the package to unbox the refrigerator I was recording the unboxing in the meanwhile.

Just as the last cover was removed, to our surprise, the edge of the Refrigerator's top door was severely damaged and the refrigerator had also suffered few dents here and there. For reference, attached photos along with the technician's signature indicating product was damaged.

I then contacted Samsung store customer support at support.[protected]@samsung.com and they failed to respond in a given time frame(48 Hours). For the sake of their beloved customer, they responded me after 1 goddamn month, maybe after they woke up from their sleep!

But in the meanwhile, I had already filed for chargeback dispute with SBI chargeback team against Samsung for delivering damaged product and that they were not responding to mails. I filled the dispute form with all the required details with proofs attached. Transaction Dispute[protected], Transaction Dispute[protected].

As per the transaction dispute details, SBI had contacted Samsung regarding this issue. So this where both the bank & Samsung [censored]ed things up for me. No one communicated properly with each other. SBI charge back team says they asked Samsung to process for refund but Samsung instead misled the bank by providing them with just delivery proof of Refrigerator. They completely hid the fact that they had delivered damaged product to the customer.

Not sure what SBI charge back team thought of that proofs they had provided. And they never even tried to understand my actual concern in the first place. They just closed the dispute in favor of Samsung saying I didn't provide the valid documents of proof of returned item/goods (proof of refrigerator being sent back to Samsung).

Samsung had finally responded to me about pick up of the product around the end of the November(24th I believe) and they did pick it up later around the first week of the December. I also notified this with SBI chargeback team.

To this day, Samsung's website still says item as delivered instead of returned status. And they're very adamant and not providing me with the acknowledgement proof showing item has been returned to them.

First, Samsung misled and behaved fraudulently with my Credit card bank by showing only the document proof of the item's delivery and never mentioned that they had delivered the damaged product.

Second, SBI charge back team failed to understand that their Credit card customer received a damaged product and the merchant didn't respond to the customer's emails. They should have proceeded with the dispute fairly as per customer's proof and on behalf of them. But they failed to.

And whenever I try to contact the charge back team I just get the same reply like a bot that I have to contact Samsung. Screenshot attached.

And Samsung's reply to my query about refunding is just the same bots like reply.
"The amount 33300/- has been charge backed on[protected]. hence, we request you to coordinate with the respective bank."

I believe the customer support teams of SBI and Samsung are some 10 year old kids who never attended customer service training.

At this point I'm just being bounced backward and forward like a tennis ball.

Kindly open a consumer complaint against Samsung India too.

Who has my goddamn money?!

I am a banker in State bank of india.In our Bank premises one ATM is their.The secutriy guard which is on duty are always in drunken mood.So I request you to kindly change the security guard for the safety of bank and ATM

Transaction failed in yono app beneficiary didn't received the amount and the amount was debited
Amount ₹2500
Account holder : IRFAN PARVEZ SHAIKH
[protected]
SBIN0006303
THE SCREENSHOT OF THE PAYMENT IS ATTACHED BELOW

I've mistakenly sent rs. 18000/- on [protected]@ybl which is supposed to send to [protected]@ybl. This transaction is made on 16/06/2022 at 6.04pm.
The receiver' basant vishwakarma has an account in sbi, main branch, sagar, mp.
I've already filled a written complaint on my branch within 24 hours, i.e. on 17/06/2022.
the sbi branch of sagar is not co-operating.
please help to retrieve my money.

I recorded a POS decline message and decline charges though I didn’t use my card. Attaching message details with this complaint.
“Dear customer, your transaction at POS 89051797 has been declined due to insufficient fund in your account.” I received this message at 11.02 pm yesterday i.e.on 20th June....

I recorded a POS decline message and decline charges though I didn’t use my card. Attaching message details with this complaint.
“Dear customer, your transaction at POS 89051797 has been declined due to insufficient fund in your account.” I received this message at 11.02 pm yesterday i.e.on 20th June when I was sleeping and my card is in my wallet.

From many Days I Was receiving many calls regarding an 6month old bill of Rs67K and harassing me and threatening me that they will call to each of my contacts and every one of my family. I am in Willing to Pay but i'm not in that condition to pay in One shot. I requested For 6 EMIs or less. but they are personally Harassing my in-laws by getting there details from FB or other-ways i didn't Know. I am in Depression from last year and not able to handle this all. my registered no is [protected] and requested to allow EMIs And SBI or any recovery agent doesn't have Rights to harass my in-laws personally and use abusing language with females of family.

Reg. Email id. Dua.[protected]@gmail.com

Passbook Printing Machine Isn't working in Branch Kularan Under District Patiala in Punjab. Machine always shows that barcode isn't properly scanned or placed. please try to Mitigate this solution as soon as fast.

Sahilpreet Singh,
Patiala

Sir most respectfully I felt so sad that the employees of butupali adb sbi branch boudh said that they have no link or link problem while opening an account.I returned 4 days repeatedly but the employee said we have no link .so we can't help you .if the largest public sector bank suffer this type of problem what the customer do Sir. I request you to contact your branch and solve the issue so that customer will happy.

Respected Sir,
I have ordered

1) Inkast Denim Men Shirt on 24-May-2022 Amount 669
2) Dennis lingo men's slim casual shirt on 22-May-2022 amount 534

Refund was to be received on 4-June-2022. But I have not received it.
Amazon initiated the refund on MAY-30-2022 and it was expected to come on 2-4 June 2022.
Amazon gave me the reference ids as

1) Ref ID 1:[protected] Amount : 669
2) Ref ID 2:[protected] Amount : 534

but the SBI bank has still not credited my money.

I visited Branch and also called on SBI Customer Care not no one helped.

This is urgent please help me as soon as possible

Gratitude

Hi,

I see in my account there was unauthorized transaction of Rs 9480 on 8th May 2020. This transaction was done through Adhar and was done in SBI outlet, this seems a very serious breach of security that bank are allowing adhar transaction without any confirmation that the person is same or not.

Please look into it asap. I am in need of money this is a very big amount.

I had a SBI Simply save credit card and I left the country in January 2021. I requested multiple times to permanently close my credit card account but still getting charged annual fee even I never used that card. I tried emailing a lot of times but no one taken my request seriously. Please look into it.

I have tried paid for ssc exam via SBI on 09/06/22. But transaction failure occured. My bank name BOI. As per Ssc rules, in case of transaction failure, the amount must be refunded. Reference number:[protected]. Please refund my Rs.100. Registered mobile no.-[protected].

Hello,
I have ordered 1)Maybelline New York The Colossal Mascara Waterproof 2) Maybelline New York Sensational Liquid Matte Lipstick 3)Lakme Sun Expert Ultra Matte SPF 40 Pa+++ Compact on 5th May 2022 from Nykaa. And ordered got cancelled by Nykaa only.
Ans Nykaa intiated my refund of 694 on 23May 2022.
Still i did not get my refund amount.
They have provided reference ID which i shated below.

Pleade help me to get my refund back.

Sir,
This message came on the registered mobile number,

Dear Customer, STOP has been placed on your acc xxxxx for the reason Other Reasons Part. .-SBI...

An amount of 500 was debited after an ATM transaction where cash didn't dispense but amount was debited in 11/06/2022.later cash reversal happened and in a moment again there was debit of same amount against CSH WDL which hasn't been credited till now.Kindly resolve this because nothing has been done after continued complaints in SBI forum.