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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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State Bank of India [SBI] reviews & complaints page 58

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D
dev_shasha
from Jabalpur, Madhya Pradesh
Jun 30, 2022
Resolved
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Dear sir/mam,
this is with reference to the Service Request number[protected] which i had registered on SBI card app of fraudulent transaction through my credit card on 30th May 2022. I had shared the details which were required for the investigation but still i received the mail regarding liability for monetary loss in connection to events describe by me.
I have shared them the cyber crime complain grievance report and screenshot of communication with NOBrokerRent payments for fraud transaction.
i am telling you the whole event which happened that day. Actually i had applied for the HDFC Credit Card on Card to Card basis and was expecting a call from bank side. The mobile number from which i got call is [protected]. she introduced me her as Meera and told me that she is calling from HDFC Credit card department. you have applied for Credit card of HDFC on card to card basis this is the call for verification so she asked me about my email, mother name, DOB year, and asked me to share the my card front pic only.
I want to tell you here that i have already RBL credit card and when i applied for SBI credit card at that time the bank representative also asked the front pic of my RBL bank Credit Card so it was normal for me but after sometime i received a message of transaction for 10100 rupees, then i understood that it is a fraud call so there i got alert but without sharing the OTP money got deducted from my card. That was unbelievable for me that without telling or sharing OTP money got deducted from my card.
I am requesting you to please investigate it again and please refund the amount in my card because bank is refusing there laibility.
+5 photos
Aug 5, 2022
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
Verified Support
Jul 02, 2022
State Bank of India [SBI] Customer Care's response
Hi Dev, we apologize for the inconvenience caused. We will connect with you at the earliest. We request you to remove the comment containing your contact/card details, for security reasons.
Verified Support
Jul 05, 2022
State Bank of India [SBI] Customer Care's response
We are unable to reach you at your registered mobile number. Please send us a direct message or write to us at sbicard.com/email with an alternate number where we may reach you. We look forward to hearing from you soon.
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    hubaibn
    from Malappuram, Kerala
    Jun 30, 2022
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    Address: NEDUVANCHERI HOUSE, BEHIND PANCHAYATH OFFICE

    Hi Sir / Madam,
    I am literally not satisficed with SBI services.
    every month end, I have seen none of SBI E- channels are not working.
    1. I checked YONO APP, whole day due to technical issue, unable to login to my account
    2.I check sbI one, internet banking, due to server issue, not even able to login.
    3. Finally called from registered mobile number to customer care and provided all the details for security questions for verification. At end they are saying they are also not able to fetch my account balance and advised to ATM.
    4. I went to ATM, ATM machine is not working due to network issue.

    This situation happens at every month end. I need a permanet solution for it.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      aman00aman
      Jun 30, 2022
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      Address: Ward no.02, house no.107, Vill-amhar, post&thana-patna, distt-koriya, cg 497331

      नमस्ते सर्
      मेरा नाम अमन कुशवाहा है मेरे पिताजी का स्वर्गवास 12 नवम्बर 2018 को सेवा के दौरान हो गया, मेरे पिताजी स्टेट बैंक ऑफ इंडिया (सूरजपुर शाखा छ. ग.) में सीनियर हेड मेसेंजर के पद पर थे।
      मेरे पिताजी घर मे कमाने वाले इकलौते सदस्य थे फैमली पेंसन से घर का गुजारा बड़ी मुश्किल से चल रहा है हमारे घर मे मेरी माता जी और एक बड़ी दीदी और एक छोटी बहन और मैं हु हम तीनों भाई-बहन शादी के लायक हो चुके है पर घर की आर्थिक स्थिति ठीक न होने के कारण शादी नई कर पा रहे है, 2013 में मेरा बाया पैर फेक्चर हुआ था जिससे मैं कुछ काम करने में असमर्थ हु मेरे पिताजी के PF व ग्रेजुवेटी से मिले पैसो से घर बनवाने व कर्ज चुकाने में खर्च हो गया मेरी मम्मी की तबियत घर की चिंता में रात दिन खराब रहती है कृप्या करके मुझे अनुकंपा नियुक्ति प्रदान करवाने की कृपा करें जिससे मेरे घर की आर्थिक स्थिति ठीक हो सके।

      पिताजी स्टेट बैंक शाखा सूरजपुर, जिला-सूरजपुर,
      (छ.ग.) पिन 497229 में कार्यरत थे।

      प्राथी
      अमन कुशवाहा
      मोबाईल न.- [protected], [protected]
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        Nitin_Bhaskar2709
        Jun 29, 2022
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        Fastag surrender but security deposit and balance not received

        It's been more than 4 months since I surrender my SBI fastag due to poor service and till now I have not received my security deposit of 200/- and balance of 555/- in my account. When I called fastag customer support, I was told that SBI bank should be transferring the amount as tag surrender and closure is already done by fastag dept. I was told to send a mail to agmit.[protected]@sbi.co.in which screenshot of SMS confirming surrender. I sent this...
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        francisnijay20
        from Chennai, Tamil Nadu
        Jun 29, 2022
        Resolved
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        Address: Chennai

        My Credit card with SBI expired in June 2021 and a new card was sent to the residence where I wasnt living anymore. I was asked to submit proof of new residence which I did and the address was updated but the new card wasnt delivered. Now SBI is asking me to pay annual fee on the card which I have never received and is refusing to accept the mistake on their side. On calling customer care they abruptly disconnect my call without giving me a solution. I am now forced to pay the annual fee even to close the account.
        +1 photos
        Aug 1, 2022
        Complaint marked as Resolved 
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Verified Support
        Jul 01, 2022
        State Bank of India [SBI] Customer Care's response
        Dear Customer, We regret the inconvenience. Kindly write to us at sbicard.com/email with a brief summary of your issue, and the reference number 932840.
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          Shanti2343
          Jun 29, 2022
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          Hey I am frustrated from the service provided by SBI.I applied for debit card/ATM card on 6 June and card request was approved the same day i.e. 6 June and card is under process of printing. now when I check it shows card not yet dispatched. now it's been almost 20-22 days from applying the card.so now without a card I can't able to withdraw or pay the cash.i contacted my home branch for the card issue .but as per branch manager they can't help as card is issued but not dispatched.but it does take so long time.I am gonna sift to different bank as your bank can't dispatch a normal debit card within time limit.

          Please it's a request do dispatch it as soon as possible.
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            Mukeshgarg88
            from Delhi, Delhi
            Jun 29, 2022
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            So I have Submitted my Credit Card bill in one Short on 21st july 2020. I have also verification letter from your agent for the payment. But your bank didn't have clear my due as yet even after paying full payment and having verification letter. Also your bank charged me many charges for it and affected my cibil score because of it. My business is already in loss and due to this issue I am facing more issues in my life. I am doing job now at an electric shop and I can't give anymore charges to your bank for this error from your bank side. There were two members named Karan Singh whose contact no. [protected] and Isha whose contact no. [protected] who collected my payments from me in hand and handed over me a receipt vide receipt no. DEL[protected] and told me that your due will be clear soon after taking payment from me. So I request you please solve this issue as soon as possible because it is effecting my cibil score and charging me unnecessary charge for it and Provide me NOC for this. Also if possible please take strict action against those who have not updated your bank about my payment receipt even after taking money from me. Also I am attaching the letter which is handed over to me by your bank agents at the time of payment. Please have a look at it in attachment attached with this mail. Please provide me NOC as soon as possible for it, it's an humble request from you.
            +1 photos
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            Verified Support
            Jul 01, 2022
            State Bank of India [SBI] Customer Care's response
            Dear Mukesh, We regret the inconvenience. Kindly write to us at sbicard.com/email with a brief summary of your issue, and the reference number 932841 . We request you to remove the comment containing your contact/card details, for security reasons.
            Jul 01, 2022
            Updated by Mukeshgarg88
            Sir I have sent you mail there also. But you didn't responded me as yet. You said you will give reply before 30th june but now it's 1st July
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              Trisha.s0605
              Jun 28, 2022
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              I booked tickets on Bookmyshow. The payment was done via PhonePe for my SBI account. The amount got debited twice for the same set of seats. Bookmyshow customer care says that it didn't go to them and that the bank has to refund the second amount. Please refund the same.
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                ankysh
                Jun 28, 2022
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                I have ordered a product from myntra Which is Lino Perros Black belt of amount Rs.336 but the refund has not been credited into my account after 12 days of cancellation (refund initiated on 15th of june). They are saying that they dont have information and to contact bank. When i am contacting the bank the bank says to contact Myntra. they have generated a refund reference number[protected]. I made the paymnet from UPI. Please help me out as no one is helping me in this case. I have two products of the same amount but one is refunded and the other is not . Kindly check this matter and solve this at the earliest.
                +1 photos
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                  Pavankj
                  Jun 28, 2022
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                  Address: Pakkalvari Street, near Kalika Temple, Brahmapur, Odisha 760002

                  On 23rd June, 2022 SBI has falsly deactivated my savings bank account stating "kyc is not submitted" where as my Aadhaar has been linked and I am a regular online banking user. As soon as I got sms, I sent my Aadhaar and PAN copy to branch sbi email account.

                  Its been 4 days, I sent 2 followup emails and I even called manager 3 times today. Initially he didn't acknowledge email and then realized email was sent 4 days ago. When asked, I was told as per RBI guidelines I need to re-do KYC every 3 years. Where is this rule written?
                  Since morning he said my account will be activated in next 1 hour but this is the same reply all 3 times.

                  As per RBI I am supposed to re-do kyc in every 8 / 10 years.
                  This is just torturing SBI customers and I had credit card payment to do today.

                  Please take necessary action against the bank:
                  State Bank of India, Berhampore Bazar Branch
                  Branch code: 002019
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    Kapildev7
                    Jun 27, 2022
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                    Address: Bichkund adb sbi

                    I have done payment through phone pe upi transition was failed but amount debited from my SBI account i have raised against transition ticket I'd was[protected]
                    +1 photos
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                      Swakum
                      from Varanasi, Uttar Pradesh
                      Jun 27, 2022
                      Resolved
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                      I just received a message of a challan of 5000 Rs on my car for having faulty no. Plate. What is this, my no. Plate order and assembled in rto office by newly launched legal plate. Any officer clicks the picture from backside and mentioned that no. Plate is faulty, why ?
                      Solve this issue as soon as possible.
                      Hope you will consider it.
                      Jun 27, 2022
                      Complaint marked as Resolved 
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        Babajori
                        Jun 27, 2022
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                        Address: Loni Tal-Rahata Dist-Ahmednagar

                        Yesterday on 26/06/22 some unknown person made 10 fraud upi Transactions of Rs. 49660 from my SBI Account no.[protected]
                        Adress
                        Dr.Dattatraya Jori
                        MS RH LONI
                        Tal-Rahata
                        [protected]
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          Aksnehay
                          Jun 27, 2022
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                          This is about SBI Manikonda Branch, Gachibowli, Hyderabad, Telangana.
                          Where I visited to reactive my account after coming back from USA, firstly they were really not informative and at around 2:40pm they made us to wait for 1/2hr and more saying the person is at lunch, as far as RBI rule lunch is at 1 to 2 between and that’s in batches so that the customer and business doesn’t wait but this was very upsetting.
                          WE CANNOT JUST SAY THIS IS INDIA AND THINGS ARE ALWAYS A LIKE, INSTEAD WE CAN ALSO BE BETTER.

                          You can see in the video where people gathered in manger room, instead one can come out and help us and the one who is already working as u see is not the right person that’s what they communicate. And they are many other waiting with us.
                          +1 photos
                          +1 videos
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                            Francisxavier02
                            from Hyderabad, Telangana
                            Jun 27, 2022
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                            Address: Hyderabad

                            The person says he is from sbi manager calling me from [protected], [protected] and even calling my parents and harrassing to pay. Has I don't have job and financial unstable, so not able to pay at present and I have said that I will pay as I get the job and gave the communication to sbi officials aswell. Sbi also issued demand notice for same I have gave reply aswell. But I don't know why still he is putting pressure and harrassing. Please help me from the present situation.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              Tauras0105
                              Jun 27, 2022
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                              I have been with out a job for four months now, I have a credit card [protected], I have been receiving threatening calls from SBI recovery agents. I have requested them that I will make the payment in the month of July. I am already in depression and have attempted to end my life, if the harassment does not stop I will have to do it again.
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Jun 27, 2022
                              Updated by Tauras0105
                              Your recovery goons are threatening me to defame me and saying that you go to any one we will not stop calling you. Under pressure from them I did not go to my doctor today for my depression treatment, and paid them some amount but then also in the evening they kep on harassing me and threatening me and they are telling everyone about my outstanding which is not as per the agreed terms and conditions.

                              The mobile number from where I am getting calls are +[protected]. So please look into the same at priority or I will be forced to end my life as they are harassing me and threatening me. So would expect an resolution fast, your recovery goons would have finished me mentally.
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                                Wasim Reja
                                Jun 27, 2022
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                                Address: Nalhati, Birbhum

                                I would like to bring to your kind notice that a sum of Rs. 17000 has not credited to Bank A/c No. [protected] against UTR no.[protected] dated 15.05.2022. The sender's transaction was successful and he has confirmed with a valid proof that State Bank of India account [protected] accepted the payment of Rs. 17000, but till date the amount has not been credited in my account.

                                Therefore, you are requested to kindly look into the matter and credit the said amount in my account.

                                Your immediate action in the matter will be highly appreciated.

                                Transaction details:
                                UTR no.[protected]
                                Transaction ID T2206150550284572331817

                                Sender details:
                                Name: Md Abu Taleb
                                PhonePe Account: [protected]

                                Recipient's details:
                                Name: Abdus Sobur
                                A/C No. [protected]
                                IFSC - SBIN0008540
                                +3 photos
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                                  Jagdev Prasad Yadav
                                  Jun 27, 2022
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                                  Address: STATE BANK OF INDIA, CSI Towers, Vipin Khand, Gomtinagar, Lucknow - 226010

                                  Hey, I am frustrated with the service provided by SBI. So I applied for a debit card on 25th May 2022 and a new ATM card was issued on the same day. The card is under process for dispatch since then and it's been over a month now (27th June 2022) and it is still under process for dispatch. I need cash and going to the bank to withdraw every time is a very time taking process. Please ship it as it's urgent. I contacted my home branch for the card issue even the branch can't help as the card is issued by the SBI card processing unit and now just waiting for dispatch of the card. Even mailed the official email id of SBI but the same response that the card was approved on 25th May 2022 and is under the process of dispatch
                                  Please it's a request to my dispatch my card as soon as possible as it's urgent.

                                  Account details:- [protected]
                                  IFSC code - SBIN0012980
                                  SCREENSHOT ATTACHED
                                  PLEASE DISPATCH IT SOON. PLEASE IT'S URGENT FOR ME.
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                                    Harishlekhawat
                                    Jun 26, 2022
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                                    Hello there

                                    I have recieved a sms on 22 june 2022 from sbi bank that 20000/- deducted from my account.
                                    I was trying to withdraw ₹ 20000 from the ATM, but it didn't come out and the money got stuck in the ATM itself. Although after sometime ₹ 20000 got reversed in my account. After a short time, another sms came in the mobile that ₹ 20000 has been deducted from your account as CSH WDL.

                                    please refund my money asap.

                                    Name - Harish
                                    Date of incident - 22june2022
                                    +1 photos
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                                      Batshith
                                      Jun 26, 2022
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                                      Resolved

                                      How can I know is recovery agent is real or fraud and how to know is settlement process is going legally or not
                                      Jul 29, 2022
                                      Complaint marked as Resolved 
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 28, 2022
                                      State Bank of India [SBI] Customer Care's response
                                      Dear customer, we regret the inconvenience. Kindly write to us at sbicard.com/email with a brief summary of your issue, and the reference number 929930.
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