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State Bank of India [SBI] Complaints & Reviews

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Updated: Nov 19, 2025
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State Bank of India [SBI] reviews & complaints page 64

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B
burrasatish9
from Siddipet, Andhra Pradesh
May 23, 2022
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Address: Siddipet

Sir
My Credit cards bill was pending 71000 due to my health issues unable to pay last 3 months .
I already told to agents I will clear total amount by next month before 15.
But recovery agents harrasment is very bad.
They are calling and harrassed to my villagers and my family members.
That will be effected on my lifes.
This is way of recovery system in RBI guidelines.
You will take legal action if I will not pay but this is not correct way of recovery. Can you please stop this type harrasment and calls i will clear all payments by next month give me time .
[protected] this is the person number who is creating harrasment otherwise I will go for legal action for this harrasment...
State Bank of India [SBI] customer support has been notified about the posted complaint.
Verified Support
May 25, 2022
State Bank of India [SBI] Customer Care's response
Dear customer, we regret the inconvenience. Kindly write to us at sbicard.com/email with a brief summary of your issue, and the reference number 909022.
May 25, 2022
Updated by burrasatish9
Sir
My Credit cards bill was pending 71000 due to my health issues unable to pay last 3 months .
I already told to agents I will clear total amount by next month before 15.
But recovery agents harrasment is very bad.
They are calling and harrassed to my villagers and my family members.
That will be effected on my lifes.
This is way of recovery system in RBI guidelines.
You will take legal action if I will not pay but this is not correct way of recovery. Can you please stop this type harrasment and calls i will clear all payments by next month give me time .
[protected] this is the person number, person name is Sathish Ramaswamy. who is creating harrasment otherwise I will go for legal action for this harrasment...
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    burrasatish9
    from Siddipet, Andhra Pradesh
    May 23, 2022
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    Address: Siddipet

    Sir my credit card payment unable pay last 3 months due to some health issues..I told to agents and bankers i ek pay nect month total amount but they are calling to my villagers number and harrassed to them and my family members.this is effective on my family lives.
    This is the way of rbi guidelines recovery system.
    Please approach by rbi guidelines.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      O
      Ommuj
      from Itanagar, Arunachal Pradesh
      May 23, 2022
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      I order Product from Amzon Order id[protected] ant esport superflow 120 kit ARGB case fan on dated 26 April 2022 but product was missing some item so i returned the product .On dated 10 may 2022 Amozon Refunded amount of Rs 2150/-
      The Refund Reference Number for the transaction is[protected]
      But still Amount not reflect in my Bank account.my Account details State bank of India Ac no [protected]. So plz investigate the bank for this transaction pending amount .thank you sir
      +1 photos
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        J
        Jita Cholleati
        May 21, 2022
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        My account is locked out and now am unable to unlock with my PAN and DOB. Neither the website allows to create a new account with the same PAN.
        Kindly help me resolve this to continue my demat transactions..
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          H
          Himanshunarula
          from Kapurthala, Punjab
          May 21, 2022
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          Address: Kotkapura

          Hi

          The complaint is about the branch Kotkapura, punjab.
          SBIN0050040
          Himanshu Narula
          S/0 satish kumar narula
          I had a student loan in sbi when i went to Australia in 2015. It was a Joint loan account with my father so if I do not pay, my father can pay it off.

          In 2020, i paid off all the loan amount with interest. But i still have my account in sbi because i did not expect the bank to defraud and mislead me.

          In 2022, my father satish kumar narula and my brother Ashish Narula appled for a current account. The application got rejected saying our cbill score is very low. And we havr still 13 lakh pending for my student loan account.
          Upon showing proof of statements and my online banking transactions. We proved that it has been paid off. But the manager in kotkapura refused his mistake. And said, It will take time in process. And misbehaved with my 57 years old father. He is a heart patient and has high bp problem. Now i am in Australia and want to know what are my options?. As a NRI account holder. I am inclined to remove all our accounts from SBI kotkapura and open it sonewhere there is respectful staff. And i will make sure no one from my circle even visit sbi and open account there.
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          May 21, 2022
          Updated by Himanshunarula
          Branch is kotkapura not kapurthala
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            D
            dip verma
            from Lakheri, Rajasthan
            May 20, 2022
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            Address: Mata ji ke mandir ke pass lakheri rajasthan

            I have an account in state Bank of India and money debited from my account without permission.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              S
              Satyarth Saurabh
              May 20, 2022
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              Myself sonam Kumari sbi account number is [protected].
              My Yono app is not working so i went to branch and complaied but the issue still persist.
              I am a mother of two young kids and its very difficult to frequently run to sbi home branch for same issue.
              I have attached my bank details for your reference.
              Thanking you,
              Sonam Kumari,
              Mob-[protected], [protected]
              +1 photos
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                Address: Near siddharod temple , Anand nagar road, old hubli , hubli Karnataka

                On 5th of August At 6:27 approximately
                I have transferred 3000/- To
                Mr. Mansoor pasha
                Upi ID : [protected]@oksbi
                Transaction Reference Number:[protected]

                The amount got debited from my account and it showed the transaction is successfully completed

                But the recipient has not received the money in there Bank account

                I have contacted sbi through email
                support.[protected]@sbi.co.inbr...
                +1 photos
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                J
                Jai Deo Tiwari
                from Bengaluru, Karnataka
                May 20, 2022
                Resolved
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                Resolved

                Address: Bangalore
                Website: www.sbicard.com/creditcards/app/user/login

                This is regarding financial terrorism of SBI credit card department. They didn't dispatch credit card, there was no outstanding amount. But since last 5 years they are torturing by calling, generating unexpected bills and sold my data to third party Financial terrorists for surprise attacks.

                RBI has given authority to this/these banks to blackmail customer for CIBIL score if we do not support their immoral and unethical financial fraud which can be called as Financial terrorism they spoil CIBIL score and that affects our various normal activities in life.

                I visited few of the nearby SBI branches. They forward to another branch to take care these issues and no one help on this to close or clarify.

                Reported many times to customer care and their officials, they say will close with repetitive words of sorry for inconvenience but again the status is same. Now, they have sold my phone number to so many third party.

                Govt of India must take actions against these frauds which i treat as Financial Terrorism.
                Jun 25, 2022
                Complaint marked as Resolved 
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Verified Support
                May 25, 2022
                State Bank of India [SBI] Customer Care's response
                Dear customer, we regret the inconvenience. Kindly write to us at sbicard.com/email with a brief summary of your issue, and the reference number 909020.
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                  S
                  Sujit1988
                  May 20, 2022
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                  Address: Odisha

                  I had submitted application and tried to pay online via upi but after successful payment, passsport payment status is showing as failed, and redfund due date is already exceeded but I didn't get any refund.

                  I tried to call SBI phone number mentioned in pasport portal, but no one is picking up the call, neither getting any response from email Customercare.[protected]@sbi.co.in
                  Service/Helpdesk Phone No.:[protected].

                  Payment amount: 1500
                  Payment mode: upi
                  Payment bank : yes bank
                  Payment date: 31 march 2022
                  Transaction id :[protected]
                  Application reference number : 22-[protected]

                  I checked with the bank also, this the reply from my bank

                  [protected]@yesbank.in
                  Wed, Apr 27, 5:12 PM
                  to me

                  Dear Mr. Sujit,
                  Greetings from YES Bank Ltd.
                  Thank you for taking the time to write to us. This is with reference to your appended e-mail dated April 26, 2022 regarding Transaction.
                  We wish to inform you that the disputed transaction amount of INR 1, 500 has been successfully credited to your beneficiary account.
                  We request you to find the below beneficiary details for your reference.
                  Transaction date : March 31, 2022
                  Transaction mode : UPI
                  Transaction amount : 1, 500
                  Beneficiary IFSC code : SBIN0016209
                  Beneficiary account number :[protected]

                  Pls note that.
                  I have resubmitted a new application and paid again and it is done and and recieved passport aswell, so I no longer needed the failed application, just initiate the refund Thanks.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    S
                    Sandy8888
                    from Delhi, Delhi
                    May 19, 2022
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                    Dear Sir,
                    As per above subject I am having SBI account having account no [protected]. I lost my passbook.

                    Regards
                    Sandip Singh
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      A
                      Adharsh Annam
                      May 19, 2022
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                      I have Ordered Earpods on Amazon but not recieved the product, Amazon has initiated the refund but still not credited in my bank. So as a result amazon provided a Refund Reference number - 957005
                      +1 photos
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Jun 06, 2022
                      Updated by Adharsh Annam
                      Its been several weeks still nothing changed i didn't got my refund yet

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                        K
                        kulkarni sujan
                        May 19, 2022
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                        Hello, I want to activate auto sweep facility in my bank account...
                        Hope the problem will be resolved as soon as possible
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          L
                          Lalit Kuli
                          from Guwahati, Assam
                          May 19, 2022
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                          I have paid double on a product name madam golorious women grey wedges so i asked to refund flipkart and they provide me a bank refferal id[protected] and told me that refund will credited on 10 may but still i wouldn't received my refund..so i request you for this complaint
                          +1 photos
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            B
                            Bhooshans
                            from Bengaluru, Karnataka
                            May 18, 2022
                            Resolved
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                            Resolved

                            I was getting SMS on overdue amount of Rs. 3659/- for a SBI card which was never delivered to me. I never used SBI card for past 10years and I am not sure for what reason I was getting the overdue.
                            When contacted the customer care they told they are not able to see any transaction/ purchase on the card and even they are not sure to which email account statement are sent. After several calls finally I could able to get the account no. I requested to wave-off my balance as I haven't made any purchase or any transactions from past 10yrs and do not know how Rs. 3659/- was raised. They didn't do it.
                            Finally I paid the overdue amount as it was affecting my CIBIL score. Now I need the NOC letter and closure letter. When checked with customer care they mentioned it is sent to mailing address. But not sure to which mailing address it is sent.

                            Could you please send the NOC letter and closure document to my email id mentioned in the request in Interaction Id[protected].

                            Regards,
                            Nagabhooshan Shet
                            +91-[protected]
                            Jun 19, 2022
                            Complaint marked as Resolved 
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Verified Support
                            May 19, 2022
                            State Bank of India [SBI] Customer Care's response
                            Dear Customer, We regret the inconvenience. Kindly write to us at sbicard.com/email with a brief summary of your issue, and the reference number <905633>.
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                              R
                              Rajasmall
                              from Warangal, Andhra Pradesh
                              May 18, 2022
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                              I have 1215 SBI reward points, with that points I started doing DTH recharge, I gave all the details regarding my recharge, 303rs rewards point rest of the amount from my account I’m paying, after proceeding my points got 0 but no money from my account. How do I get back my reward points
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                                A
                                achilles1434
                                May 17, 2022
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                                Address: SBI Cherthala, SBIN0011916

                                Good evening

                                NON-DISPATCH OF ATM CARD

                                I have raised multiple complaints and request through customer service and yono app however NIL response received from SBI. Dropped several mails to to mail ID indicated by customer rep and the complaint was closed indicating to mark mail to some other id which does not exist (Screenshot attached). Tried reaching home branch by telephone as per contact number provided by customer service rep, someone picked up the call and hanged up saying connecting to relevant person.

                                Few correspondences made to SBI via email placed for reference.

                                Regards

                                Begin forwarded message:
                                From: GM Customer
                                Date: 17 May 2022 at 8:38:26 PM IST
                                To: [protected]@gmail.com
                                Subject: Re: SBI Customer Care - Case[protected] has been resolved {4674170} {4684999}

                                Dear Sir/Madam,
                                Thank you for writing to us at State Bank Contact Centre.
                                With reference to your grievance, we regret to inform you that we at email contact centre do not have provision to check the status of the provided case ID.
                                We request you to kindly take up the issue with below mentioned Email id for further assistance.
                                • dgmcsops.[protected]@sbi.co.in
                                For any further assistance or queries, please contact us by:
                                • Calling on our 24X7 Toll free Helpline No.[protected], [protected], 18001234 and Toll no [protected]..
                                • Writing to us at [protected]@sbi.co.in
                                Assuring you of our best services at all times.

                                From: [protected]@gmail.com
                                Sent:14 May 2022 18:32:12
                                To: GM Customer
                                Subject: Re: SBI Customer Care - Case[protected] has been resolved {4674170}


                                Good evening

                                Branch code SBIN0011916, State Bank of India CHERTHALA SOUTH

                                Request for early resolution

                                Regards
                                Abhijith R


                                On Sat, May 14, 2022 at 4:22 PM GM Customer wrote:
                                Dear Sir/Madam,
                                Thank you for writing to us at State Bank Contact Centre.
                                We regret the inconvenience caused to you.
                                With reference to your grievance, we request you to kindly provide us the below mentioned verification details for further assistance.
                                • Branch name or Code:_________
                                For any further assistance or queries, please contact us by:
                                • Calling on our 24X7 Toll free Helpline No.[protected], [protected], 18001234, 18002100 and Toll No.[protected].
                                • Writing to us at [protected]@sbi.co.in
                                Assuring you of our best services at all times.

                                From: [protected]@gmail.com
                                Sent:12 May 2022 12:59:33
                                To: sbi.[protected]@sbi.co.in; gm.[protected]@sbi.co.in
                                Subject: Fwd: SBI Customer Care - Case[protected] has been resolved
                                Good afternoon


                                Refer to my complaint regarding non-receipt of ATM card.

                                I have applied for ATM card in April 2022 However, I have not received the same till date.

                                Last week I have raised a complaint regarding card not yet dispatched. For this complaint I have received trail mail - it says ‘Approved’

                                I fail to understand the meaning of ‘approved’ when the status still remains ‘card not yet dispatched’.

                                I tried calling the Sbi Home branch wherein someone picked up the call and said he is connecting to someone else and disconnected the call. No one bothered to pick up the call later.

                                I again contacted customer care for resolution and I was told nothing more can be done and drop mail to home branch, they might help !

                                As a fellow government employee, I understand SBI also is a government bank but the service I received is just pathetic and Atrocious.

                                Request look into the matter at an early date.

                                My alternate contact number is [protected].

                                Regards
                                Abhijith R

                                Begin forwarded message:

                                From: SBI - Customer Service
                                Date: 7 May 2022 at 6:55:55 PM IST
                                To: [protected]@gmail.com
                                Subject: SBI Customer Care - Case[protected] has been resolved
                                Reply-To: noreply.[protected]@sbi.co.in

                                Dear Sir/Madam,

                                Thank You for Banking with us. Customer Care Case: 97439055 for ATM RELATED - ATM CARD/PIN RELATED - ATM CARD NOT RECEIVED has been Resolved. In Case of any further queries please contact our Customer Care Team or visit your nearest Branch.
                                Please find the resolution below:
                                Approved


                                Please help us to serve you better by providing your valuable feedback. Visit Bank.sbi - customer care- complaints and compliments - Customer Complaint and Request Form or call on our Toll Free Numbers [protected] or [protected].
                                This is a System Generated Email, Please Do Not Reply

                                Thank you,
                                SBI Bank Customer Care

                                The information in this mail is confidential and is intended solely for addressee. Access to this mail by anyone else is unauthorized. Copying or further distribution beyond the original recipient may be unlawful. Any opinion expressed in this mail is that of sender and does not necessarily reflect that of State Bank group.
                                ---
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  B
                                  Bhagavathy A
                                  May 17, 2022
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                                  Address: University of Madras

                                  Requesting for refund of rupees 1085 from the reference number - DUJ0088864
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    S
                                    Suchiiiiiiii
                                    from Bhubaneswar, Odisha
                                    May 17, 2022
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                                    I ordered two products from nykaa with same order ID --NYK[protected]
                                    but for some reason I canceled that on the same date that is 9th of my 2022.in nykaa it is mentioned that the refund is already initiated and should reach to your bank by 14th May But it did not reach yet and today is 17th May.
                                    My reference number for those two products are[protected],[protected]
                                    And the amount for first one is 251.26 and the other is 219.74
                                    The total refund is showing 470.99
                                    My registration phone no is [protected]
                                    Please check and take necessary action
                                    +1 photos
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                                      M
                                      Mntu
                                      May 17, 2022
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                                      Address: Kumarnichiga, Chetia Chuk, Chetia Chuk

                                      Transaction Date mentioned on[protected] and the said amount Rs.2000 has debit from my A/c no. [protected] on[protected]. So kindly resolve my request.
                                      +2 photos
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      May 18, 2022
                                      Updated by Mntu
                                      Resolve my problem. Within 48 hrs.
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