State Bank of India [SBI] Complaints & Reviews

Mera naam dilshad ali he. mera a/c no. [protected] he mene 26 jan. ko koi bhi transaction nahi kiya lekin mere a/c se 10000 kam ho gaye bank ne bataya ki BOB ke ek atm se 10000 ka amount withdraw kiya gaya he. lekin mera kahna he ki ye mene nahi kiya or nahi kisi or ko apna atm card diya or nahi pin no. diya. aap mere a/c se 26 jan ko kiye gaye transaction ki atm machine or time pata kar ke cctv footage dekh sakte hain. 26 jan ko koi withdraw nahi kiya. mere a/c se 10000 rupay kisne nikale nahi janta plz help me. thank you

I purchased some groceries from Selvam Super market Poonamallee, Chennai-56, through my debit card on[protected] for the cost of Rs 1576-00. After swiping the above amount was debited my account and to that effect I have received SMS. (Transaction No: 353375)
But, the salesman said the shop has not received the amount and asked me swipe again. I showed the SMS received as the amount has been debited. He said the transaction failed and the debited amount will be reversed soon.
With no other go, I swiped again for the same amount of Rs 1576-00. (Transaction No: 370568)
But, the excess amount (the amount debited from my account and not paid to the shop) has not been reversed. So, I went to the shop again on[protected] and explained the situation. The sales person after verifying print out of the transactions of sales on[protected] confirmed that they have received the amount of Rs. 1576-00 only once and suggested me to lodge a complaint with SBI Customer Care.
Accordingly, I have spoken to the customer care[protected] and lodged a complaint for which a Ticket Number was allotted. (PO[protected] dated[protected].
I have sent an E-mails to the following officials/ departments:
(a) SBI, HAVF Branch on[protected], (sbi.[protected]@sbi.co.in)

(b) Customer care SBI on[protected][protected]@sbi.co.in)

(c) Helpline on[protected]helpline.[protected]@sbi.co.in) which was not delivered
There was no response from anybody and on[protected], I met the Case Manager, SBI, HVF Branch Avadi and given a written complaint by giving all the details.
On[protected], I met the same Case Manager of SBI, HVF Branch Avadi again and enquired about the progress of my case. In the same day I also met the Chief Manager, of SBI, HVF Branch Avadi and explained about the problem. The bank said there is no reversal pending as such the amount might have been deposited in the shop’s account.
Several occasions I visited the Super Market to confirm whether they have received the payment twice or not. This Supermarket repeatedly says that they have received the amount only once.
More than 35 days have passed and no amount is reversed and no solution is in the sight.

A.MANI VANNAN

To : The Branch Manager
: State Bank of India
: Nizampet Road Branch.

Sub : APPLICATION FOR TRANSFER OF MY BANK CIF NO [protected] FROM SBI NIZAMPET ROAD CODE NO 12217 TO SBI PRAGATHINAGAR BRANCH CODE NO 15490

Sir,

The CIF NO [protected] has been transfered to wrong branch so please kindly transfer this cif no to pragathinagar branch.

1. With due respect and humble submission. I would like to lay down the following few lines for your kind consider action please.

2. That sir, I am operating account holder . SBI Account No [protected] and desire to transfer aforesaid CIF No at SBI Nizampet road branch bank code No 12217 .To SBI Pragathinagar Branch Code No 15490.

3. In view of above, you are requested to transfer my above bank CIF No As Early as possible.

Thanking you

Yours faithfully
Annam Sairatnakar

My self Santosh Shinde, Savin AC no[protected], Bund Garden Pune Branch have applied for AC transfer to Kalyan Katemanivali Branch on 7th Jan. Form was been filled in the branch and was told will take up to 15 working days. Enquired on 14th reply was fax has been send and waiting for correspondence. Visited Bund garden branch on 24 th, they said, till now fax not received. They called up Katemanivali branch and forwarded necessary documents....

I am an ex air force personnel released from the forces on 30 Nov 16 after putting in 20 years of service. The ppo was forwarded to SBI CPPC Bangalore by Director of Air Veterans on 08 Nov 16 so as to facilitate timely pensionary benefits. My pension account is in SBI Cantonment branch Bellary. Despite several visits there has been no proper response and my pensionary benefits is not released till date. Very poor service.

Today was last day fir my job application and somehow I missed that 25rs SBI DD is mandatory for application .
Fortunately i dont have any SBI account, I will say fortunate becayse the kind of response i exoerienced today was pathetic .
So i approached SBI Jodhpur branch where they denied to give me Rs 25 dd in cash, after that i spoke with branch manager and same thing he repeated, ue said as Per RBI GUIDELINES dd can be printed only for account holder hence he cannt help me .i have ti go again after 2 days with account opening formalities.

However I know what is rbi guidelines gor DD in cash .

So i couldn't apply for that job one of the reason is RBI Officials who misinterpreted rbi guidelines .need action against such bankers so that normal people can njy banking .

I was forced to download updated version of sbianywhere app.but despite having registered for umpteen times no activation code has been received by me on my mobile registered for Internet banking with the bank.I had been using previous version of sbianywhere app.But since 25 th January, 2017 I have not been able to use this updated version due to non generation and non transmission of activation code to my registered mobile. Kindly arrange to send me the activation code. Hope now I will receive activation code to enable updated sbianywhere app.

Dear

sir

I Reetu chuahan got a loan ([protected]) of Rs. 5, 00, 000 from sbi civil lines roorkee on 18/07/16. and sbi Manager tell me your monthly detection is 5100 RS through auto swift on 23 of each month, since i had a saving a.c with same branch. I am paying regularly.
but after 2 months i got a message that your a.c pending Rs 8, 418.
again i ask to the Manager why i am getting this message. he said ignore it. nothing.

BUT sbi authority withdrawal 8.418 Rs from my Saving account with out any information.
Is this is the cheating.

What should i do .

Have an saving account in SBI Dilshad garden branch.
i have applied for written application to bank for transferring Rs. 500 PM in my PPF in 4 years bank.
During last two year where any failure charges charged in December subsequently reversed but this year they are not reversed, so i mailed them to deactivated such SI.
again they charge failure ch again & again in my account

I can't understand why so excess of amount is decreasing from my account... i want to know is it deducting because of paytm application or airtel money or balance enquiries charges...? Please answer as soon as possible before any more amount is decreased and even i haven't got net banking email identity still and hope excess of amount will not be deducted... waiting for your consultation soon... thank you

Dear Sir,

I am having a SBI Credit card with Card No : [protected] and I have a statement of Rs.84, 405/- with due date of 02/01/2017 and I have paid 78, 000/- on 1st Jan 2017 before the due date and I have been charged finance charge of 5135/-.

In spite of paying the amount in time and 90% of the dues I am being charged for the entire amount, it is not supposed to be the same.

In spite of my repeated requests no reply has come from SBI cards.

This has become the case every month, I would like to bring to your notice that the customer is being charged heavy after RBI instructions also.

Please help me in getting the issue resolved.

Thanks & Regards,

Karthik P.

Sir,
i want transfer my account (06706)sbi yalhanka new town(baglore) to (30406)thakur rode jagdalpur (c.g.)
i was mail my application 22/01/2017 sbi.[protected]@sbi.co, in but no response from bank no body taken my coll and not transfer my account .
so please sir response me quickly i am in deep treble
please sir
pankaj kumar patel
ac.no. [protected]

Sir,
I made a transaction of Rs 39, 920.00 on 18 Jan 2016 with M/S Sri Lakshmi Jewellery Pondicherry. Money was debited in my account and the customer has not recieved the money. Amount was declined till today I have not received my money back to my account . My Account number is [protected]. The Transaction no.[protected]. Kindly take steps to refund my money to my account already 10 days has passed .

From past 4 weeks I am trying to reach to nandambakkam branch to update at least my personal details (Mobile Number alone) and to enable fund transfer, but didn’t see any changes from day 1. But Rs.115 has been deducted from my home branch (Perumalpuram), Without changing my personal details how they can deduct the amount.Please find the attached mail conversation.

Transfer Initiated : 5th Jan 2017
Transfer amount deducted : 6th Jan 2017
Contacted Branch in person : more than 4 times

Mail History

From: Iyyappan Srinivasan
Sent: Wednesday, January 25, 2017 11:47 AM
To: 'Head.[protected]@sbigeneral.in'; '[protected]@sbi.co.in'
Cc: 'iyyappan.[protected]@gmail.com'; sbi.[protected]@sbi.co.in; SBI PERUMALPURAM
Subject: RE: Transfer of my account to 2239

Thanks SBI General Team.

Hi SBI Team,

From past three weeks I am trying to reach to nandambakkam branch to update at least my personal details (Mobile Number alone) and to enable fund transfer, but didn’t see any changes from day 1.

For updating existing customer detail maximum how many hours it is going to take? But very next day of my request amount of Rs 115 has been deducted from my account. They have deducted amount but they didn’t even update the branch detail. Then for what service they deducted?
So I am not satisfied at all with your service. Whenever I call to customer care or to reach branch in person no one is there to attend and also not getting any proper response.

If you can’t update my details tomorrow let me know I will close my account. Please share the process to close account.

Even I had raised grievance but they had simply closed the request saying it has been resolved.

Regards,
Iyyappan S

From: Head.[protected]@sbigeneral.in [mailto:Head.[protected]@sbigeneral.in]
Sent: Wednesday, January 25, 2017 11:36 AM
To: Iyyappan Srinivasan
Cc: 'iyyappan.[protected]@gmail.com'; sbi.[protected]@sbi.co.in; SBI PERUMALPURAM
Subject: RE: Transfer of my account to 2239

Dear Sir/Madam,

I wish to inform you that we are an Insurance company and the below matter does not pertain to SBI General Insurance. You may contact SBI's customer care on [protected]@sbi.co.in

Regards,

Head - Customer Care

SBI General Insurance Company Limited
[protected], Natraj, Junction of Western Express Highway & Andheri-Kurla Road, Andheri (East), MUMBAI 400 069.
________________________________________________________________________________...⇄
Toll-Free[protected] &[protected] | Facsimile:[protected] &[protected] | Website: www.sbigeneral.in

Iyyappan Srinivasan[protected]:55:16 PM---Hi SBI Team, From past three weeks I am trying to reach to nandambakkam branch to update at least my

From: Iyyappan Srinivasan
To: SBI PERUMALPURAM, "sbi.[protected]@sbi.co.in", "head.[protected]@sbigeneral.in",
Cc: "'iyyappan.[protected]@gmail.com'"
Date:[protected]:55 PM
Subject: RE: Transfer of my account to 2239
________________________________________

Hi SBI Team,

From past three weeks I am trying to reach to nandambakkam branch to update at least my personal details (Mobile Number alone) and to enable fund transfer, but didn’t see any changes from day 1.

For updating existing customer detail maximum how many hours it is going to take? But very next day of my request amount of Rs 115 has been deducted from my account. They have deducted amount but they didn’t even update the branch detail. Then for what service they deducted?
So I am not satisfied at all with your service. Whenever I call to customer care or to reach branch in person no one is there to attend and also not getting any proper response.

If you can’t update my details tomorrow let me know I ll close my account. Please share the process to close account.

Even I had raised grievance but they had simply closed the request saying it has been resolved.

Regards,
Iyyappan S

From: Iyyappan Srinivasan
Sent: Saturday, January 21, 2017 2:48 PM
To: 'SBI PERUMALPURAM'; 'sbi.[protected]@sbi.co.in'
Cc: 'iyyappan.[protected]@gmail.com'
Subject: RE: Transfer of my account to 2239

Hi Team,

Could you please update on this. I am really in urgent need of money. At least provide me online transaction privilege or cheque book . Thanks!

Regards,
Iyyappan S
[protected]

From: Iyyappan Srinivasan
Sent: Friday, January 20, 2017 2:30 PM
To: 'SBI PERUMALPURAM'; 'sbi.[protected]@sbi.co.in'
Cc: 'iyyappan.[protected]@gmail.com'
Subject: RE: Transfer of my account to 2239

Thanks a lot,

Hi Branch Manager (Nandambakkam),

I had requested for the branch transfer from 04766 to 02239 branch. As per the below mail it has been transferred. But still I could see the branch details as Perumalpuram and also my mail Id & Mobile number have not been updated. I am in urgent need of money, could you please help me on this. Thanks!

Regards,
Iyyappan S
[protected]

From: SBI PERUMALPURAM [mailto:sbi.[protected]@sbi.co.in]
Sent: Thursday, January 19, 2017 9:32 AM
To: Iyyappan Srinivasan
Subject: RE: Transfer of my account to 2239

Sir

Your account was transferred as requested. Here onwards kindly contact the transferred branch for further details.

Regards
Branch Manager
Perumalpuram

From: Iyyappan Srinivasan [mailto:Iyyappan.[protected]@lntinfotech.com]
Sent: Wednesday, January 18, 2017 8:13 PM
To: sbi.[protected]@sbi.co.in
Cc: iyyappan.[protected]@gmail.com
Subject: RE: Transfer of my account to 2239

Hi Team,

For the branch transfer request amount of RS 115 has been deducted from my account on 6th

*Happy Drives, Protected Instantly - Get instant quote for your car insurance and buy policy online on www.sbigeneral.in
*The sender of this message is SBI General Insurance Company Ltd, IRDA reg. no: 144 dated 15/12/2009

CONFIDENTIALITY NOTICE

My account type is corporate account A/c No. [protected] A/c Holder name Acotech Consultant private limited at Badlapur east MIDC branch M trying for online payment but it is in pending transaction no one is from your side to guide us how to do it your customer care no. are always busy for small things i have to go again and again to your branch is this your customer service

Hi,

My self Solomon, my SBI account no:
contact no:
On 23 Jan. 2017 I was trying to withdraw amt of rupees 2600/- from AXIS Bank ATM in Airoli Navi Mumbai. I got the receipt that the transaction was declined but the amt was deducted from my account. after that i went in Home Branch they said that" your amt will get credited to your account within 72 hrs but its still not credited.

Refer Post txn[protected][protected] rs 1500/- were deducted on the18 Jan 2017 from Syndicate Bank Jalandhar but the status showed as failed again we tried the next day that is on the 19 Jan 2017 and another amount of Rs 1500/- was deducted, thus for the same application ie of Mr YUSUF Payment has been deducted twice under the same post txn, so you are kindly requested to return one fees submitted extra ie Rs 1500/- at the earliest. Thanking you

Respected Sir,

I am a account holder of state bank of Patiala (Account number [protected]) and i used the ATM of SBI(Dakoha, Jalandhar) to withdraw the money on dated 14/1/2017 of Rs 4000 and my account debited twice and then after i lodged the complaint on the my branch i. e State Bank of Patiala then i got the reply from my bank Your Transaction is successful and they said please contact to SBI branch. But the question is how the two transaction are successful on that day as per the RBI guideline on that day we can withdraw only 4500 Rs per day so please think on my complaint

On Dec 24, 2016, I tried to add money from my SBI account to my Paytm wallet. I made 5 transactions of Rs. 2000, 444, 200, 222 and 222. Out of which only one transaction of Rs 222 was successful. The rest of my money, Rs. 2866, has just disappeared.
I had earlier lodged a complaint against Paytm for not refunding my money through this website (PayTM Mobile Solutions Complaint Status Update [ID: 1474915]), to which Paytm has stated that it has clarified with the bank and has not recieved the money from the bank.
It has been over a month now and the bank has not even refunded the amount.
I would also like to bring to your notice that after talking to several Paytm users, it has been observed that crediting money into Paytm wallet from SBI account has been difficult with bulk of the transactions resulting in failure. A talk has been going on about SBI denying transfer to money to other wallets in order to promote its own wallet, SBI Buddy. Is this is the issue, then request you to take us the issue legally.
It is my sincere request that my problem is considered and a solution is provided at the earliest.

Fraudulent transactions on desceased a/c @30Apr'15, asked bank @4thJul'15 to transfer 2 me.But till now not closed & transfered 2 my account. Recently 3 MOD FDs are withdrawn &closed .It started frm 25Aug'15 used last 16, 17, 18th & closed the complete FD's of cost 11L .Earlier also lost 1L complained 2 branch, no action .help pls.

Thanks
Jyothi R