State Bank of India [SBI] Complaints & Reviews

I am from saravanan l am mallanginar sbi branch my account namber-[protected] my account balance debit 1week 1time 1000rs pos puch in mobikwik the blow email id [protected]@gmail.com and [protected]@gmail.com this is rebund my money kindly arrange to action immatiatly

Stat bank of india change mobile number
I am sbi card holder. My card no is [protected] please change my mobile number old [protected] new [protected] for the updates. Thanking you
S a nagori
Soheb A Nagori

My name is Sridhar Patnaik, I am having Joint NRE Account with SBI Aliabad Branch Hyderabad(Code 8024) Since 2011. From the date of account opening, we have huge remittances in my account. The same amounts are converted as STDR(Fixed Deposits). I have given local authorization to my brother -in-Law to operate my NRE account. He has instructed branch staff to prepare STDR’s as NRE category. Due to lack of banking knowledge, branch staff has prepared STDR’s as NRO Category, the same was notified to branch staff on 2012 November and branch manager agreed & promised with me, he will rectify. After that we are under impression ever thing is rectified. But they haven’t rectified and not even kept any records in their branch. Due to that all my NRO category STDR’s are deducted Tax without my notice. Recently one week ago i have approached branch to withdraw some amount. As per the practice I have singed my cheque & given to branch manager. But treasurer has rejected, because he hasn’t find my signature in his system, then I have investigated withpresent branch manager, he said they don’t have copy in their records. Finally I found in this branch 90% staff lack of banking knowledge as well as irresponsible staff . Due to branch staff mistake, being an valid customer I have lose my interest on FD's plus tax deducted on my STDR’S. Apart from above they are many hassles in your branch. Please take a necessary action on this immediately...

Without any prior notice Rs 23000/- has been deducted from my SBI Salaried account, Message that I got in my registered mobile number is as follows : "Your AC XXXXX896128 Debited INR 23, 000.00 on 14/08/15 - SWEEP TFR DR. Avl Bal INR xxxx." I requested you to credit of above amount to me and hope no such transaction occur without my permission. Thank you. Please ensure I get them back immediately....

Respected sir inr 21000/-has been withdrawn from my SBI account on 06august2015 from same ATM of SBI branch of hasan bazar where my account held.made written complain to the branch manager and customer care of SBI. Complain no. Is AT[protected]. Sir no positive response is coming. Account is on the name of shri DADAN SINGH. Sir please do the needful. Thanks sir

Respected sir inr 21000/-has been withdrawn from my sbi account on 06thaugust 2015 which is at sbi hasan bazar branch. Made Complain to the branch manager and customer care of the sbi. COMPLAIN NO. Is AT[protected]. But no action has been taken yet. Please do the needful . Account is on the name shri DADAN SINGH .Thanks sir.

My father (Mr N K Sharma) got a call from mobile [protected] Vodafone Bihar & Jharkhand between 9:30 am on 11th Aug’15 & Caller identified himself as Om Prakash Verma and he is a SBI ATM Inspector and he is to activate the lapsing ATM Card as instructed by SBI to inform all their customers. He told my father that he knows that he is having two SBI A/C & to verify the ATM Card No[protected] &[protected]. Then he said he will activate the account and requested that the OTP messages will come as SMS, please confirm back those SMS to him and then delete those messages. Then my father got convinced & started getting OTP messages, which he asked to confirm for activating ATM Card and then below are the details of fraud transactions happened. After couple of debit SMS my father called me and informed the same. Below are the details I could able to trace after reaching the companies from where the below transaction happened. Organizations are – PayU, Paytm.com & Mobikwik.

List of Debit SMS’s are:

1. Thank you for using your SBI Debit Card 622XX2092 for a purchase worth Rs5000 on POS [protected] at WWW MOBIKWIK COM txn# 195687

2. Thank you for using your SBI Debit Card 622XX2092 for a purchase worth Rs4970 on POS [protected] at WWW MOBIKWIK COM txn# 195785.

3. Thank you for using your SBI Debit Card 622XX4302 for a purchase worth Rs928 on POS [protected] at PayU txn#[protected].

4. Thank you for using your SBI Debit Card 622XX4302 for a purchase worth Rs23388 on POS [protected] at Paytm.com Paytm.com txn# 807894.

5. Thank you for using your SBI Debit Card 622XX2092 for a purchase worth Rs31596 on POS [protected] at Paytm.com Paytm.com txn# 809206.

6. Thank you for using your SBI Debit Card 622XX2092 for a purchase worth Rs2500 on POS [protected] at PayU txn#[protected].

7. Thank you for using your SBI Debit Card 622XX4302 for a purchase worth Rs9990 on POS [protected] at WWW MOBIKWIK COM txn# 197021.

8. Thank you for using your SBI Debit Card 622XX2092 for a purchase worth Rs2500 on POS [protected] at PayU txn#[protected].

Trace of Mobile #[protected]:


Fraud Transactions happened on below accounts for Nand Kishor Sharma:

1. SBI A/C # [protected] ATM Card #[protected]) for total Rs 46, 566/- SBI Branch Code 12812, Station Road, Jamshedpur

2. SBI A/C # [protected] ATM Card #[protected]) for total Rs 34, 300/- SBI Branch Code 6354, AGRI MKT YARD, Parsudih, Jamshedpur

A. Passbook copy on transaction details are for SBI A/C # [protected] for total Rs 46, 566/-:


Date Narration Ref. No. Debit
11-Aug-2015 POS PRCH POS[protected] PayU SBIPG 2, 500.00
11-Aug-2015 POS PRCH POS[protected] PayU SBIPG 2, 500.00
11-Aug-2015 POS PRCH POS 809206 Paytm.com Paytm.com Noida 31, 596.00
11-Aug-2015 POS PRCH POS 195785 WWW MOBIKWIK COM NEW DELH 4, 970.00
11-Aug-2015 POS PRCH POS 195687 WWW MOBIKWIK COM NEW DELH 5, 000.00

B. Passbook copy on transaction details are for SBI A/C #[protected] for total Rs 34, 300/- :


Date Narration Ref. No. Debit
11-Aug-2015 POS PRCH POS[protected] PayU SBIPG 928.00
11-Aug-2015 POS PRCH POS 807894 Paytm.com Paytm.com Noida 23, 388.00
11-Aug-2015 POS PRCH POS 197021 WWW MOBIKWIK COM NEW DELH 9, 990.00


As soon, we got to know about the fraud, I got both my ATM Card blocked by calling SBI Toll Free No [protected]. ATM Card #[protected]) for SBI A/C #[protected] &[protected]) for SBI A/C # [protected].

• Then at the same time logged complaint with PayU online via email, details I got from them are below:

1. Online Mobile recharge done via Merchant URL www.spicesafar.com by Mr Parwej for Rs 2500/- * 2 times from IP address 182.66.40.12 (IP belongs to Bharti Airtel). Mobile number recharged was [protected] Airtel Bihar & [protected]@ 11 Aug'15 11:02:42 & 11:04:39 same date from PayU ID[protected] &[protected] and Transaction ID f80b[protected] & 872b79b[protected] on SBI A/C [protected] & Bank Ref #[protected] &[protected]

2. Online Mobile recharge done via Merchant URL www.emrecharge.com by Mr papa for Rs 928/- from IP address 223.176.27.111 (IP belongs to GPRS Airtel). Mobile number recharged was [protected] Airtel Bihar & [protected]@ 11 Aug'15 10:25:46 from PayU ID 393970 & Transaction ID 13544397 on SBI A/C [protected] & Bank Ref #[protected]


Then at the same time logged complaint with Paytm.com online via email, details I got from them are below:

Below are the profile of the person who did transaction

Akash Rana,
64 N.S.B ROAD RANIGANJ NEAR NEELKANTH HOTEL, POST.RANIGANJ DIST.BURDWAN,
Asansol
West Bengal, India 713347.
Phone : [protected]

Email : [protected]@gmail.com Not Verified
Phone Number : [protected] Verified

• Paytm cybercell confirmed that the transactions are blocked and amount will be reversed to the bank.

Transaction details are from paytm are:


Txn ID Cust ID Txn Date and Time Amount (in Rs.) Product Details Registered Mobile Number Registered Email Address Recharged Number # Operator Name/ Market place order IP Address Refund Status Shipping Address
[protected] 23894288 08/11/15 02:36 PM 7590 wallet purchase-involuntary added [protected] [protected]@gmail.com HP Laser Jet Pro P1108 single function Laser Printer182.66.40.12 INR 7590 has been refunded to bank Akash Rana, 64 N.S.B ROAD RANIGANJ NEAR NEELKANTH HOTEL, POST.RANIGANJ DIST.BURDWAN, Asansol, West Bengal, India 713347
[protected] 23894288 08/11/15 10:32 AM 15798 wallet purchase-involuntary added [protected] [protected]@gmail.com Sony C3 Dual (Black) 182.66.40.12 INR 15798 has been refunded to bank Akash Rana, 64 N.S.B ROAD RANIGANJ NEAR NEELKANTH HOTEL, POST.RANIGANJ DIST.BURDWAN, Asansol, West Bengal, India 713347
[protected] 23894288 08/11/15 10:50 AM 15798 wallet purchase-involuntary added [protected] [protected]@gmail.com Sony C3 Dual (Black) 182.66.40.12 INR 15798 has been refunded to bank. Akash Rana, 64 N.S.B ROAD RANIGANJ NEAR NEELKANTH HOTEL, POST.RANIGANJ DIST.BURDWAN, Asansol, West Bengal, India 713347
[protected] 23894288 08/11/15 10:50 AM 15798 wallet purchase-involuntary added [protected] [protected]@gmail.com Sony C3 Dual (Black) 182.66.40.12 INR 15798 has been refunded to bank. Akash Rana, 64 N.S.B ROAD RANIGANJ NEAR NEELKANTH HOTEL, POST.RANIGANJ DIST.BURDWAN, Asansol, West Bengal, India 713347


• Below are Mobikwik


Transactions done via Card Details - 622018xxxxx4302

Date Narration Ref. No. Debit

11-Aug-2015 POS PRCH POS 195785 WWW MOBIKWIK COM NEW DELH 4, 970.00
11-Aug-2015 POS PRCH POS 195687 WWW MOBIKWIK COM NEW DELH 5, 000.00
Transactions done via Card Details - 622018xxxxx2092
11-Aug-2015 POS PRCH POS 197021 WWW MOBIKWIK COM NEW DELH 9, 990.00

The same has been mailed to [protected]@mobikwik.com & [protected]@mobikwik.com to stop the payments along with my father's ID proof & address proof and statement details. Below are the details which I got from Mobikwik:

MobiKwik Txn ID Amount Card No IP Address Email ID Date & Time Registered Mobile No. Status Refund Amount
[protected] 5000 622018_X2092 182.66.24.70 www.[protected]@gmail.com
[protected]:28:08.0 [protected] partial refund 4649
[protected] 4970 622018_2092 182.66.24.70 www.[protected]@gmail.com
[protected]:32:03.0 [protected] refund 4970
[protected] 9990 622018_X4302 182.66.24.70 www.[protected]@gmail.com
[protected]:05:12.0 [protected] partial refund 7205

Mobile/DTH no./Order No. Amount Date & Time
[protected] 251 [protected]:17
[protected] 100 [protected]:17
[protected] 1000 [protected]:54
[protected] 100 [protected]:44
[protected] 200 [protected]:52
[protected] 300 [protected]:53
[protected] 155 [protected]:53
[protected] 30 [protected]:53
[protected] 1000 [protected]:54

1. Registered mobile which Mobikwik mentioned was [protected] and this belongs to Idea Bihar & Jharkhand circle.
2. Registered mobile which Mobikwik mentioned was [protected] and this belongs to Idea Maharashtra circle.
3. Registered mobile which Mobikwik mentioned was [protected] and this belongs to Airtel Bihar & Jharkhand circle.
4. Registered mobile which Mobikwik mentioned was [protected] and this belongs to Airtel Bihar & Jharkhand circle.
5. Registered mobile which Mobikwik mentioned was [protected] and this belongs to Tata DOCOMO ANDRA PRADESH & TELANGANA circle.
6. Registered mobile which Mobikwik mentioned was [protected] and his belongs to Airtel Bihar & Jharkhand circle.
7. Registered mobile which Mobikwik mentioned was [protected] and this belongs to Vodafone West Bengal & Andaman Nikobar circle.
8. Registered mobile which Mobikwik mentioned was [protected] and this belongs to Airtel Bihar & Jharkhand circle.
9. Registered mobile which Mobikwik mentioned was [protected] and this belongs to Aircel Bihar & Jharkhand circle.
10. Registered mobile which Mobikwik mentioned was [protected] and this belongs to Airtel Bihar & Jharkhand circle.


Now I would request you to please file an FIR against the details mentioned and help me recover my money and punish the culprits appropriately, so that they shouldn’t repeat this kind of similar act in future to anyone.

Thanks,

Jai
[protected]

Sir, this is to in form u that my mother is about 93yrs old, she is geting pension from central govt.(Defence), her a/cno.is[protected](sbi, sadar bazar, agra), After checkig her a/c i have come to know u r not giving medical allowence as per rule from the beging, Therefore, pls see in matter and try to credited full amount as per rule as soon as possible, Thanking you, yours, Vidrum lata yadav

I had called five time to this number[protected].Its tell the response u r give wrong information.They are back end process is in fault or wrongly designed.But that IVR tel ur information is wrong.Then y they r keeping this kind of customer service.This s world wide banking sector.First u clear the error in customer support.

Dear sir,
i am made a transaction on 18/8/2015 to pay the c tet application amount worth 600
through Sbi dedit card. at that time bill desk shows sorry unable to process but mu sbi acciunt is debited 600 rs.please look at this issue and transfer the amont same to my account.as soon as possible.

txn#[protected]
transaction date 18/08/2015
sbi debit card
contact no-[protected]

Respected Sir / Madam, I've lost my SBI ATM Cum Shoping card no.[protected] on 18 August 2015. Please block the card as soon as possible. Thanks, Hemant Narayan Trivedi Account no. [protected] Card No[protected] Patna 800004

Sir
1. With due respect and humble submission, I wish to lay down the following few lines for your kind consideration and favorable action please.

2. I am serving in Indian Army and presently posted in Hyderabad. I have a salary account in State Bank of India, Varanasi Account Number [protected]. It is intimated that my above account have been debited with Rs 5, 70, 943/- ( Rupees Five lakh seventy thousand nine hundred forty three only) between 20 Jul 2015 to 03 Aug 2015 through online transaction/purchasing though my ATM Card Number [protected] by somebody else (copy of statement of account for the same period is attach). It is also intimated that NO OTP ( one time password) Number was sent on my register mobile No [protected]. It is further intimated that I have an another ATM card Number[protected] from which no transaction has been made.

3. In view of above you are requested to look in the matter and trace out the culprit and do the needful.

4. Thanking you in anticipation.

I had a S.b.i credit card but not in a use I want to surrender my credit card No;-[protected]..because its unnecessary transaction and unnecessary interest
is coming by month so please give me address so I surrender my credit card to your S.b.i.
credit card head office so please give me proper address as u can this is my request or mail me ([protected]@gmail.com or call me ;- [protected]) please reply me or call me as soon as possible...

I have a SBI credit card # ending 4781 but i had few balance of 42000 left to be paid in march 2015 which i cleared with min balance paying 32000, remaining 10000 SBI person said he can wave off since i had no job during that time, after this i was under the impression that no balance was left in my card, but unfortunately when i check bill last week i was shocked to see the remaining balance as 18000+ SBI has added the interest and late payment for remainig 10000 also but why did the SBI person said me that it will be waved off ? and now they have charged me without my knowledge. This is not acceptable

Sir, On 16 aug at 12:32 Am I sent a request for top up of 250/- for my Airtel mobile no:[protected].The request was accepted for payment vide Tid=[protected]. The amount was deducted from my primary account. Further got a SMS for successful transaction vide Tid=[protected].But I didn't get any balance in my mobile account. Regarding this issue I call Airtel customer care also but they said recharge not done (Ref. No. is CONRC[protected]).So please help me and do the needful.

Ear sir, I had applied for a Sbi simple save credit card. A lady executive called me up and promised me that definitely you will get the credit card to ur residence. I got one message from SBI stating your application is under process. Then next day under online status of SBI credit card they mentioned "We regret to inform you that your SBI Card Application could not be processed since it does not meet our policy. We thank you for your time." I have given all the documents .Please tell me what are the reasons for rejecting my application. And how to apply again. APP NO:[protected] D.O.B: 30.06.1990

Yesterday evening in between 5 to 5:30 i went to the nearby CDM and by mistake inserted my cash of 8000 into the CDM without swiping the card. I got a statement slip as amount deposited to A/C no [protected] which is not my account. How can I get my cash back?

On 14 july i order a cake online from indiacakes.com for 900 rs. I did two transactions as the first one was not able to place order. I thought the amount will be refunded within three days but i was not. So i later contacted sbi customer care which said the amount was credited to vendor. I contacted vendor for which they said only one order was placed. I dont know where my 900 rupees have gone. I paid twice for a single cake. Account no -[protected] Name- shivani sharma Complaint no given bi sbi- pt[protected] Order no at vendor[protected]

Respected Sir Mysel[censored] D Patel Credit Card holder ( Card no [protected] ). Last four to five months i received statement of credit card which is too much heavy amount. I don't know how it is possible as whatever i purchase or cash from ATM or lone.but no body want to explain me for too much heavy charges. Two time call cut by customer care. they said that statement is correct. but i could not under stand how it is possible, so please solve my complain other wise i have to close card facility . There is no need to continue. I hope that my complain will be resolve Thanks

I went to withdrew money from my SBI account at SBI atm today on 13/08/2015 at 7:39pm at ATM no S10A03006601 by mistake i entered Rs4000/- for withdrawal and my account had Rs3200/- only. Due to unawareness i withdrew 2 times and the bank imposed Rs17/- for each failed transaction as penalty on me with statement"transaction declined due to insufficient balance". This is pathetic as the home bank ATM must not impose such penalties without any pre-intimation to the customers. Highly disappointed due to bad service.