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State Bank of India [SBI] Complaints & Reviews

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State Bank of India [SBI] reviews & complaints page 991

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@ankita
Aug 14, 2015
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Yesterday evening in between 5 to 5:30 i went to the nearby CDM and by mistake inserted my cash of 8000 into the CDM without swiping the card. I got a statement slip as amount deposited to A/C no [protected] which is not my account. How can I get my cash back?
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    shivani40992
    from Chandigarh, Chandigarh
    Aug 14, 2015
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    Address: Amritsar, Punjab

    On 14 july i order a cake online from indiacakes.com for 900 rs. I did two transactions as the first one was not able to place order. I thought the amount will be refunded within three days but i was not. So i later contacted sbi customer care which said the amount was credited to vendor. I contacted vendor for which they said only one order was placed. I dont know where my 900 rupees have gone. I paid twice for a single cake. Account no -[protected] Name- shivani sharma Complaint no given bi sbi- pt[protected] Order no at vendor[protected]
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      U D Patel
      from Ahiri, Maharashtra
      Aug 14, 2015
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      Address: Surat, Gujarat

      Respected Sir Mysel[censored] D Patel Credit Card holder ( Card no [protected] ). Last four to five months i received statement of credit card which is too much heavy amount. I don't know how it is possible as whatever i purchase or cash from ATM or lone.but no body want to explain me for too much heavy charges. Two time call cut by customer care. they said that statement is correct. but i could not under stand how it is possible, so please solve my complain other wise i have to close card facility . There is no need to continue. I hope that my complain will be resolve Thanks
      Dear Mr. Patel,


      You are a Gujrati, and it seems that Gujratis are not dumb. You have posted your Credit Card number here when all banks ask us to refrain from doing so. We should never post or give our credit card details to anyone.


      Thanks
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        NISHANT DARSHAN
        from Bengaluru, Karnataka
        Aug 13, 2015
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        Address: Shajapur, Madhya Pradesh

        I went to withdrew money from my SBI account at SBI atm today on 13/08/2015 at 7:39pm at ATM no S10A03006601 by mistake i entered Rs4000/- for withdrawal and my account had Rs3200/- only. Due to unawareness i withdrew 2 times and the bank imposed Rs17/- for each failed transaction as penalty on me with statement"transaction declined due to insufficient balance". This is pathetic as the home bank ATM must not impose such penalties without any pre-intimation to the customers. Highly disappointed due to bad service.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          Snehal Nair
          from Rohtak, Haryana
          Aug 13, 2015
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          Address: Kolkata, West Bengal

          I am having defence salary package, savings account [protected] in sbi new alipore branch. My atm card expirednin may 2015. Inspite of numerous visits and letters and reminders . The bank repeatedly tells me that they will send / have already send, but have not recieved it till date.Today when i went to enquire they tell its despatched by speed post no EX[protected]IN. on checking found that such a number doesn't exist.
          The staff id rude and tell me to shift my branch if i am having a problem.
          I am a serving NSG COMMANDO and this is the treatment of the bank staff
          Major SNEHAL NAIR
          AC NO [protected]
          PHONE NO [protected]
          DSP AC, NEW ALIPORE BR, KOLKATA
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            Dineshchandra Bhatt
            from Delhi, Delhi
            Aug 13, 2015
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            Address: Udham Singh Nagar, Uttarakhand

            Dear sir we have a a/c in sbi bank ruddrapur (code no .0708) u.s.nagar uttrakhand the account opining in November 2014 but we have not received my ATM Til date please provide me my ATM, We are very sad for this kindly provide me my ATM FOR my Hartley request for main branch head in sbi Thanks And regard 's KAMLA BHATT A/C [protected] MOB NO- [protected]
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              vikas g jadhav
              from Mumbai, Maharashtra
              Aug 13, 2015
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              Address: Mumbai City, Maharashtra

              Respected sir, myself Vikas jadhav working in India post, I deposited 23, 500/- Amt in Chembur sbi branch (0533)on dated 01/04/2015 but my transaction failed due to machine problem then I gave my failed transaction receipt to concern branch officer and submitted all documents but they they still couldn't refund my money bolte hain ki aapka Complaint head Office ko bhej diya hain mil jayenga paisa ab is baat ko 4 months hoke gaye main bank main visit de de ke thak gaya hun.. I'm in tention abt my money so plz do the needfull and take necessary action against bank and help me to refund my money..thanking you.
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                ddeep23
                Aug 13, 2015
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                Address: Bangalore, Karnataka

                Hello Team, My name is Deepak M and i have issues with SBI Bank Richards Town Bangalore.I have Auto with SBI bank and recently Applied for personal, Its got rejected as SBI as updated the CIBIL incorrectly.When I trying to talking SBI Staff Deepak contact no: [protected]. He was rude and not letting me to talk.account is up to date on SBI. There was mistake from my end, I had missed couple of payments for three months in last 3 years.However it was cleared. Again every month they have updated stating its past due.Bank staff informed do what ever you want and not ready to talk anything. I'm unable to get personal because of this.Please help me to get the issue resolved. Thank You Deepak M
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  Manoj Beniwal
                  from Gurgaon, Haryana
                  Aug 12, 2015
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                  Address: Jhunjhunu, Rajasthan

                  Myself Yogendra Kumar 2nd Kalpana Bahadur Singh having account in State Bank of India, Nawalgarh Branch. My Account no is [protected]. I am having a serious concern with the bank services. I request your kind attention towards the same. On 26th July 2015 @ 09:38 AM, I do two transaction with the ATM ID: - FFPS[protected]SBI ATM, Piru Singh Circle, Jhunjhunu), My first transaction of 20, 000 was successful but my 2nd transaction was not successful. I receive the message that my account is debited with 20000 again but cash was not dispatched from the ATM. As per my understanding I inform bank regarding the same. I raise complaint against the same. My complaint no is “AT[protected]”. Few days later after follow up I came to know that there is no action taken on that complaint no. and new complaint no. issued “AT[protected]”. I visited the bank multiple times to know the status of my complaint and met the bank manager twice but till now there is no satisfactory response came from bank. Every time I am assured that they are looking into the issue and visit again after few days.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    navintiwari
                    from Mumbai, Maharashtra
                    Aug 12, 2015
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                    Address: Kanpur, Uttar Pradesh

                    My daughter visited state bank of india branch ppn market, kanpur (up) for opening an account for kanya vidya dhan yojna. bank official is denied for opening the a/c because of his minor age he demanded for aadhar card xerox when he said i am minor plz. open the a/c in minor a/c. she is requested a lot of times but the officer is denied for opening the a/c. at the same time my daughter is approaching in punjab national bank branch jawahar nagar, kanpur up & a/c is open. We see sbi officer is very tighten in opening the a/c. please see the matter.
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                      Husen Atahar
                      from Mumbai, Maharashtra
                      Aug 11, 2015
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                      I Smt Hajra Khatun w/o Late shree mukhtar ahmed reside at vill+po, siswar kala Distt, Ballia (UP) and my SB acno-[protected] held with grahak seva kendra link branch SBI Nagara. On date 04, 05 and 06 Nov 14 Rs 10000+10000+5000=25000 transfer from my SB account vide Transaction no[protected]A363375,[protected]A363375 and[protected]A36335 respectively. I reported this matter to Manager SBI Nagra Branch as well as grahak seva kendra.KOMr.Dina nath chaudhary stated that there is no balance in your account and same is withdrawl by you . My passbook was held by KO I was not aware of this happening. A New passbook issued to me on 06 Aug 15 and which can be seen through transaction details.There is no transaction ofwithdrawal since opening. A meeting was organised by KO Mr Dina nath in presenc of respected villagers Mr.Aditya singh, JP Bhardwas (School Principal), Abdul Razak and A Hussain and Alok Kumar Singh KO and fact came to notice that the subject amount Knowingly transferred by Mr. Alok singh KO of another SBI grahak seva kendra with consultation with KO Mr. Dina nath a totaly fraud transaction in their personnel accont. Both were agreed in front of all for transfering the amount in SB account. Another day Ko Mr. Dina nath was contacted for issue, he refused to do so and start shouting and telling that u have allready withdraw the amount. There was similar cases also happen earlier in villagewith same KO for manipulation of money. I request u to look into the matter and make all effort to get it refund my hard money . Such Matters also need to be investigated and frenchise KO of grahak seva kendra link branch of SBI to be cancelled. Hope an early resolving the issue .a written request submitted to Branch Manager SBI Nagara Branch on 07 Aug 15.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        shubhamsamarth
                        Aug 11, 2015
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                        Address: Latur, Maharashtra

                        Sir/madam I am shubham mahavir samarth. i have account in SBI Adharsh colony, Ausa road, Latur.Maharashtra. Branch Code:6303 Account No:[protected] I have done online payment through SBI debit Card using swaping machine for purchasing laptop prize Rs-31780 on 2 Aug 2015. But I get message "Dear customer, your txn at ATM 40971393 declined as the requested amount exceed your daily withdrawl limt". then also my amount not credited to my account today 11 Aug. I have attached message and copy showing that on 2 Aug 2015, there is no ref number for transaction of 31780. thank you Shubham Samarth contact no [protected] email id :[protected]@gmail.com
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        I want my deducted amount as early as possible
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                          abu amir
                          from Lucknow, Uttar Pradesh
                          Aug 11, 2015
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                          Address: Lucknow, Uttar Pradesh

                          Dear Sir,

                          This is to bring to your notice that I Mohammad Amir account holder of SBI Pandeyganj Branch, Lko.My a/c no.[protected].I had withdrawn Rs.10, 000 around 1:30 P.M. from ATM of Punjab & Sindh Bank at[protected] near Sadar Bazar, Delhi.Amount is deducted from my account but cash not dispensed from ATM.I file a complaint at my home branch on[protected] having complain token no. AT[protected].They were not be able to solve my issue.They told me that your transaction was successfull but i didn't get any amount from ATM.Again I file a complaint for the demandment of CCTV footage, again they are not be able to provide CCTV footage and the told me that there is not any CCTV camera installed in that ATM cell. Kindly solve my issue as soon as possible.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Same issue has repeated with my daughter & not solved till date. please provide guidelines to solve this type of issues without unexpected delay.

                          PJSingh
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                            kalaiselvi ganesh
                            from Mumbai, Maharashtra
                            Aug 11, 2015
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                            Address: Tirunelveli, Tamil Nadu

                            I m kalai selvi from Chennai. I have account sankarankoil tamilnadu.. on 27th I transferred a amount of 1660 to a beneficiary n it's took a charge for transaction 2.50 n d ref no for transaction is SBIN[protected] the amount s debited from my account but not credited in beneficiary account.. so I called customer service on 3rd August d person who attended my call told me dat amount s not credited to beneficiary n it is transferred to RBI n amount is in hold there and ask me to call after 10days for status my complaint no is NE[protected].I called customer service again on 10th Aug at dat time a lady attended d call c told d amount s credited to beneficiary on 27th July itself .. how is it possible wen I check d status on 3rd August it's not credited but wen I called on 10th Aug amount credited on 27th July itself ah.. is d customer service employee play with me n if I ask anything dey just want to cut d call .. I m really upset with d service of Sbi.. I contact my home branch dey ask me to launch a complaint in customer service.. I m very vexed with making call here n Der.. I want d status of my transfer.. if it s transfered to d beneficiary I need a proof for dat..my account no is [protected]. Mail I'd kalai [protected]@gmail.com
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              sai405
                              from Hyderabad, Telangana
                              Aug 11, 2015
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                              Mandatory insurance for opening savings account (SBI TOWN Branch Dharmavaram)

                              Address: Anantapur, Andhra Pradesh

                              This incident happened to me on 31/07/15, friday at Sbi town branch (near Market) dharmavaram. I entered the Bank at 10a.m right after opening the gates and I am the first one in queue for opening a savings account(at desk 5) of branch. The concerned officer came at 10:30 and took his time to settle himself. After I shown him the application to open the savings account two things happened, 1. The officer handed me a health insurance form...
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                              Srikadali
                              from Mumbai, Maharashtra
                              Aug 10, 2015
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                              Address: Hyderabad, Andhra Pradesh

                              I had transferred money today morning using IMPS option through SBI. AS the name itself says Immediate Payment Service. IT was an emergency transfer. After the deduction happened in the savings account, it says IMPS transaction timed out @8.30 am. I reached the home branch guys for resolving this and they say it will take 2-3 working days to get back your money refund to the account from which transfer happened.
                              Does this make sense?
                              IF the transfer could not happen through IMPS, the amount should be credited back to the owner. How the bank keep our money for 2-3 days? After all the transaction was done for attending the emergency for funds. But the beneficiary is the bank and not the transferer or the transferee. Is this not cheating the public and trading with the public money for free?
                              Who is responsible for this system? The individual banks or the RBI? Why should the account holder become the scape goat? IS this not a serious issue to be attended and resolved on priority?
                              IF the transaction fails, the amount should be credited back immediately and definitely after few DAYS!!!
                              This failure costed me nearly 1000 bugs. Who would compensate this to me? The ECS from HDFC Bank bounced just because of this blunder by the SBI Bank.

                              I and many people like me need an answer, a solution to such recurring situation.

                              I hope there is some responsible person to answer this.
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Go ahead and close your SBI account forever. Dont use sbi services. I have faced thia problem too and they are not doing anything.
                              I am going to close the account.
                              To,

                              The Bank Manager,

                              State Bank of India.

                              Nandyal Main Branch

                              Subject: (Request for refund the amount of 2000RS)

                              Dear Sir,

                              I have made an online transfer IMPS transaction Number: IMPS[protected]M[protected] From my a/c with the name Guvvala Madhu Sudhan to A/c No.[protected] to Andhra bank with the a/c holders name S Vinod Kumar Reddy A/c No. [protected] on the date OCTOBER ‘14’ 2017 which has NOT BEEN Deposited to his a/c Neither Mine

                              So I request you to please refund the amount of RS 2000 to My A/C as soon as possible

                              Thanks and Regards,

                              Madhusudhan. G,
                              Mobile No:- 998*****98.
                              Email:- [protected]@gmail.com.
                              I am also facing the same issue, I tried transferring around 1L using imps and it got deducted from my account and didn't credited to other account. With time out error.

                              #SBI you guys are really ###.

                              All your rules are irritating to Normal people.
                              - new benifeatry will take 4hrs to get activated
                              - can't transfer more then 1L to newly added benifeatry till 4 days after activation

                              Many more...

                              #SBI
                              Please do something to improve your services or soon you will not be having any account holder in your bank...
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                                umangnyati
                                from Fatehnagar, Rajasthan
                                Aug 10, 2015
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                                Resolved

                                Address: Udaipur, Rajasthan

                                Hi Team, I am not receiving an OTP for my State Bank of india (SBI) Maestro card (Stat Bank Cash Plus) while trying to register for 3D Secure service. My mobile number is registered with the bank. I have tried several times however no luck. Surfing the net, it seems like many SBI customer are facing the same issue. Please look into the matter and get it resolved asap. Regards, Umang Nyati Contact No.: +91 [protected]
                                Complaint marked as Resolved 
                                thank you...
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  R.SUBASH
                                  from Karur, Tamil Nadu
                                  Aug 10, 2015
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                                  Address: Karur, Tamil Nadu

                                  Subash & Sujatha Subash

                                  We had purchased the property from State Bank of India, Karur under (Public Auction under SARFACI Act, 2002) as on 11.12.2013. The sales certificate and other documents clearly state that our land is 3761.75 sq.ft. Now the constructed building handed over by bank to us is 3254 sq.ft only. Balance 507.75 sq.ft. is under possession with SBI, (Bank engineer valuation report also clearly mentioned that the property possession has been taken by State Bank of India, Karur Main Branch) now this area was occupied by others with indirect support of SBI. So bank is liable to me for that 507.75sq.ft. Regarding this matter so many times I contacted the Branch manager and asked for his help but he refused and he says that after sales he cannot give any service from SBI and he told the sale was conducted by “as where is and as what is” basis, so he can’t help me and advice me to forget the remaining area 507.75 sq.ft. Before the time of auction itself I demanded the bank for the copies of plan approval, survey map and also mother documents but the bank concludes before auction they won’t give, once you win the auction we will give the entire document copies but after winning the auction bank says that the approval copy and survey map was missing, this is preplanned plan and they wontedly cheated me and bank says if you don’t pay the balance amount within three days, we will forfeit the advance amount Rs-14, 51, 250/-.so I reported to you and SBI regional office. So please take necessary action and help us. I am ready to accept the remaining land (507.75sq.ft) in any condition.
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Aug 10, 2015
                                  Updated by R.SUBASH
                                  PLEASE HELP ME TO RECOVERY OF MY LAND FROM SBI

                                  May 18, 2019
                                  Updated by R.SUBASH
                                  Still SBI do not take any auction . Please help me to solve my problem. -R.SUBASH
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                                    rk151111
                                    from Mumbai, Maharashtra
                                    Aug 10, 2015
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                                    Address: Vadodara, Gujarat

                                    I m Rakesh panchal I having sbi gold card.before 2 months I have request to bAnk for foreclose request.and after request some medical problem.I can not able to foreclose card and I request to bank that pls continue my emi as per schedule.but bAnk not herieng me.and every month they charged more interest.in Bill.I have paid 35000 rs in 3months but they reduse only 5000 in outstanding amount.so pls guide me.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      B
                                      banerjee.alpana
                                      from Delhi, Delhi
                                      Aug 10, 2015
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                                      RE: [Interaction Id:1-[protected]]
                                      This is with reference to your communication dated 3/7/2015.

                                      Encash Cancellation: We wish to inform you that Encash Rs. 2, 18, 000 availed on 4/5/2015 has already been cancellaed and same would reflect in your next statement.

                                      Charges Reversal Related: We wish to inform you that we have taken a note of your request vide reference number 1-[protected] regarding reversal, and would like to assure you that same would be resolved shortly.

                                      still no update,
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      FIANANCE CHARGES 1200 RS AND LATE CHARGES 500 RS PAST DUE 900 THIS IS NOT MY CHARGES IF I DIDN T TAKE ANY LOAN OR AMOUNT THAN HOW COME THIS IS MY DUES PLEASE CLEAR

                                      again we received total outstanding amount call from your site (39, 486)but i used my card 5 july amount 35000 than how come again this amount
                                      i told you people lots of time i didnot take any loan form your bank than why you not clear your account .& sending you mail now please clear aall


                                      [protected] Forwarded message[protected]
                                      From: <[protected]@sbicard.com>
                                      Date: Mon, Jul 6, 2015 at 9:16 AM
                                      Subject: RE: [Interaction Id:1-[protected]] Fwd: Again & again we received call & mail regarding payment pls clear all this think in your end .
                                      To: [protected]@alsachi.com


                                      6/7/2015

                                      Dear Ms. Banerjee,

                                      Thank you for writing to SBI Cards.

                                      This is with reference to your communication dated 3/7/2015.

                                      Encash Cancellation: We wish to inform you that Encash Rs. 2, 18, 000 availed on 4/5/2015 has already been cancellaed and same would reflect in your next statement.

                                      Charges Reversal Related: We wish to inform you that we have taken a note of your request vide reference number 1-[protected] regarding reversal, and would like to assure you that same would be resolved shortly.

                                      In case of any query, would request you to reply at [protected]@sbicard.com using the same subject line or contact the SBI Card helpline at[protected] Toll Free or[protected]Toll ( if calling from MTNL and BSNL lines ) or 39 02 02 02 "Prefix local STD code if dialing from mobile". IVR & Emergency Services on helpline are available 24 hours and Customer Service representatives are available from Monday to Saturday between 8am to 8pm.

                                      If you are not satisfied with the response, you can write to Nodal Officer, Customer Service at [protected]@sbicard.com using the same subject line. You will receive a response within 8 working days.

                                      Yours sincerely,
                                      Ravindra Bishwash - Customer Service

                                      [THREAD ID:1-ZIZRMF]

                                      -----Original Message-----
                                      From: [protected]@alsachi.com
                                      Sent: 3/7/2015 04:29:07 PM
                                      To: <[protected]@sbicard.com>
                                      Subject: Fwd: Again & again we received call & mail regarding payment pls clear all this think in your end .


                                      [protected]

                                      Sent from my iPhone

                                      Begin forwarded message:

                                      From: Alpana <[protected]@alsachi.com>
                                      Date: 3 July 2015 4:27:44 pm IST
                                      To: [protected]@sbicard.com
                                      Subject: Again & again we received call & mail regarding payment pls clear all this think in your end .

                                      Please


                                      alpana banerjee <[protected]@alsachi.com>
                                      Aug 17 (3 days ago)

                                      to feedback
                                      still received call for payment but my billing date every month 2 or 3 and due date is 22 than how you people calling me again and again for payment, i used my card on 5 july it means this payment i have to pay on next bill 22 august.and my amount only 35000 rest of amount how come thats not my responsbility


                                      [protected] Forwarded message[protected]
                                      From: alpana banerjee <[protected]@alsachi.com>
                                      Date: Mon, Aug 10, 2015 at 5:11 PM
                                      Subject: Fwd: [Interaction Id:1-[protected]] Fwd: Again & again we received call & mail regarding payment pls clear all this think in your end .
                                      To: alpana banerjee <[protected]@alsachi.com>


                                      [protected] Forwarded message[protected]
                                      From: <[protected]@sbicard.com>
                                      Date: Mon, Jul 6, 2015 at 9:16 AM
                                      Subject: RE: [Interaction Id:1-[protected]] Fwd: Again & again we received call & mail regarding payment pls clear all this think in your end .
                                      To: [protected]@alsachi.com


                                      6/7/2015

                                      Dear Ms. Banerjee,

                                      Thank you for writing to SBI Cards.

                                      This is with reference to your communication dated 3/7/2015.

                                      Encash Cancellation: We wish to inform you that Encash Rs. 2, 18, 000 availed on 4/5/2015 has already been cancellaed and same would reflect in your next statement.

                                      Charges Reversal Related: We wish to inform you that we have taken a note of your request vide reference number 1-[protected] regarding reversal, and would like to assure you that same would be resolved shortly.

                                      In case of any query, would request you to reply at [protected]@sbicard.com using the same subject line or contact the SBI Card helpline at[protected] Toll Free or[protected]Toll ( if calling from MTNL and BSNL lines ) or 39 02 02 02 "Prefix local STD code if dialing from mobile". IVR & Emergency Services on helpline are available 24 hours and Customer Service representatives are available from Monday to Saturday between 8am to 8pm.

                                      If you are not satisfied with the response, you can write to Nodal Officer, Customer Service at [protected]@sbicard.com using the same subject line. You will receive a response within 8 working days.

                                      Yours sincerely,
                                      Ravindra Bishwash - Customer Service

                                      [THREAD ID:1-ZIZRMF]

                                      -----Original Message-----
                                      From: [protected]@alsachi.com
                                      Sent: 3/7/2015 04:29:07 PM
                                      To: <[protected]@sbicard.com>
                                      Subject: Fwd: Again & again we received call & mail regarding payment pls clear all this think in your end .


                                      [protected]

                                      Sent from my iPhone

                                      Begin forwarded message:

                                      From: Alpana <[protected]@alsachi.com>
                                      Date: 3 July 2015 4:27:44 pm IST
                                      To: [protected]@sbicard.com
                                      Subject: Again & again we received call & mail regarding payment pls clear all this think in your end .

                                      Please


                                      alpana banerjee <[protected]@alsachi.com>
                                      Aug 17 (3 days ago)

                                      to nodalofficer

                                      still received call for payment but my billing date every month 2 or 3 and due date is 22 than how you people calling me again and again for payment, i used my card on 5 july it means this payment i have to pay on next bill 22 august.and my amount only 35000 rest of amount how come thats not my responsbility


                                      [protected] Forwarded message[protected]
                                      From: alpana banerjee <[protected]@alsachi.com>
                                      Date: Mon, Aug 17, 2015 at 3:38 PM
                                      Subject: Fwd: [Interaction Id:1-[protected]] Fwd: Again & again we received call & mail regarding payment pls clear all this think in your end .
                                      To: [protected]@sbicard.com


                                      still received call for payment but my billing date every month 2 or 3 and due date is 22 than how you people calling me again and again for payment, i used my card on 5 july it means this payment i have to pay on next bill 22 august.and my amount only 35000 rest of amount how come thats not my responsbility

                                      [protected] Forwarded message[protected]
                                      From: alpana banerjee <[protected]@alsachi.com>
                                      Date: Mon, Aug 10, 2015 at 5:11 PM
                                      Subject: Fwd: [Interaction Id:1-[protected]] Fwd: Again & again we received call & mail regarding payment pls clear all this think in your end .
                                      To: alpana banerjee <[protected]@alsachi.com>


                                      [protected] Forwarded message[protected]
                                      From: <[protected]@sbicard.com>
                                      Date: Mon, Jul 6, 2015 at 9:16 AM
                                      Subject: RE: [Interaction Id:1-[protected]] Fwd: Again & again we received call & mail regarding payment pls clear all this think in your end .
                                      To: [protected]@alsachi.com


                                      6/7/2015

                                      Dear Ms. Banerjee,

                                      Thank you for writing to SBI Cards.

                                      This is with reference to your communication dated 3/7/2015.

                                      Encash Cancellation: We wish to inform you that Encash Rs. 2, 18, 000 availed on 4/5/2015 has already been cancellaed and same would reflect in your next statement.

                                      Charges Reversal Related: We wish to inform you that we have taken a note of your request vide reference number 1-[protected] regarding reversal, and would like to assure you that same would be resolved shortly.

                                      In case of any query, would request you to reply at [protected]@sbicard.com using the same subject line or contact the SBI Card helpline at[protected] Toll Free or[protected]Toll ( if calling from MTNL and BSNL lines ) or 39 02 02 02 "Prefix local STD code if dialing from mobile". IVR & Emergency Services on helpline are available 24 hours and Customer Service representatives are available from Monday to Saturday between 8am to 8pm.

                                      If you are not satisfied with the response, you can write to Nodal Officer, Customer Service at [protected]@sbicard.com using the same subject line. You will receive a response within 8 working days.

                                      Yours sincerely,
                                      Ravindra Bishwash - Customer Service


                                      [protected] Forwarded message[protected]
                                      From: <[protected]@sbicard.com>
                                      Date: Mon, Jul 6, 2015 at 9:16 AM
                                      Subject: RE: [Interaction Id:1-[protected]] Fwd: Again & again we received call & mail regarding payment pls clear all this think in your end .
                                      To: [protected]@alsachi.com
                                      [protected] Forwarded message[protected]
                                      From: alpana banerjee <[protected]@alsachi.com>
                                      Date: Mon, Aug 10, 2015 at 5:11 PM
                                      Subject: Fwd: [Interaction Id:1-[protected]] Fwd: Again & again we received call & mail regarding payment pls clear all this think in your end .
                                      To: alpana banerjee <[protected]@alsachi.com>
                                      From: alpana banerjee <[protected]@alsachi.com>
                                      Date: Mon, Aug 17, 2015 at 3:38 PM
                                      Subject: Fwd: [Interaction Id:1-[protected]] Fwd: Again & again we received call & mail regarding payment pls clear all this think in your end .
                                      To: [protected]@sbicard.com
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