State Bank of India [SBI] Complaints & Reviews

Address: Lucknow, Uttar Pradesh

Dear Sir,

This is to bring to your notice that I Mohammad Amir account holder of SBI Pandeyganj Branch, Lko.My a/c no.[protected].I had withdrawn Rs.10, 000 around 1:30 P.M. from ATM of Punjab & Sindh Bank at[protected] near Sadar Bazar, Delhi.Amount is deducted from my account but cash not dispensed from ATM.I file a complaint at my home branch on[protected] having complain token no. AT[protected].They were not be able to solve my issue.They told me that your transaction was successfull but i didn't get any amount from ATM.Again I file a complaint for the demandment of CCTV footage, again they are not be able to provide CCTV footage and the told me that there is not any CCTV camera installed in that ATM cell. Kindly solve my issue as soon as possible.

State Bank of India [SBI] customer support has been notified about the posted complaint.

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P

PJ Singh

from Chennai, Tamil Nadu

Mar 14, 2017

Same issue has repeated with my daughter & not solved till date. please provide guidelines to solve this type of issues without unexpected delay.

PJSingh

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Address: Tirunelveli, Tamil Nadu

I m kalai selvi from Chennai. I have account sankarankoil tamilnadu.. on 27th I transferred a amount of 1660 to a beneficiary n it's took a charge for transaction 2.50 n d ref no for transaction is SBIN[protected] the amount s debited from my account but not credited in beneficiary account.. so I called customer service on 3rd August d person who attended my call told me dat amount s not credited to beneficiary n it is transferred to RBI n amount is in hold there and ask me to call after 10days for status my complaint no is NE[protected].I called customer service again on 10th Aug at dat time a lady attended d call c told d amount s credited to beneficiary on 27th July itself .. how is it possible wen I check d status on 3rd August it's not credited but wen I called on 10th Aug amount credited on 27th July itself ah.. is d customer service employee play with me n if I ask anything dey just want to cut d call .. I m really upset with d service of Sbi.. I contact my home branch dey ask me to launch a complaint in customer service.. I m very vexed with making call here n Der.. I want d status of my transfer.. if it s transfered to d beneficiary I need a proof for dat..my account no is [protected]. Mail I'd kalai [protected]@gmail.com

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Address: Anantapur, Andhra Pradesh

This incident happened to me on 31/07/15, friday at Sbi town branch (near Market) dharmavaram. I entered the Bank at 10a.m right after opening the gates and I am the first one in queue for opening a savings account(at desk 5) of branch. The concerned officer came at 10:30 and took his time to settle himself. After I shown him the application to open the savings account two things happened, 1. The officer handed me a health insurance form...

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Address: Hyderabad, Andhra Pradesh

I had transferred money today morning using IMPS option through SBI. AS the name itself says Immediate Payment Service. IT was an emergency transfer. After the deduction happened in the savings account, it says IMPS transaction timed out @8.30 am. I reached the home branch guys for resolving this and they say it will take 2-3 working days to get back your money refund to the account from which transfer happened.
Does this make sense?
IF the transfer could not happen through IMPS, the amount should be credited back to the owner. How the bank keep our money for 2-3 days? After all the transaction was done for attending the emergency for funds. But the beneficiary is the bank and not the transferer or the transferee. Is this not cheating the public and trading with the public money for free?
Who is responsible for this system? The individual banks or the RBI? Why should the account holder become the scape goat? IS this not a serious issue to be attended and resolved on priority?
IF the transaction fails, the amount should be credited back immediately and definitely after few DAYS!!!
This failure costed me nearly 1000 bugs. Who would compensate this to me? The ECS from HDFC Bank bounced just because of this blunder by the SBI Bank.

I and many people like me need an answer, a solution to such recurring situation.

I hope there is some responsible person to answer this.

State Bank of India [SBI] customer support has been notified about the posted complaint.

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M

Mymobile

from Pune, Maharashtra

Jan 29, 2016

Go ahead and close your SBI account forever. Dont use sbi services. I have faced thia problem too and they are not doing anything.
I am going to close the account.

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G

Guvvala Madhu Sudhan

from Kodar, Telangana

Dec 21, 2017

To,

The Bank Manager,

State Bank of India.

Nandyal Main Branch

Subject: (Request for refund the amount of 2000RS)

Dear Sir,

I have made an online transfer IMPS transaction Number: IMPS[protected]M[protected] From my a/c with the name Guvvala Madhu Sudhan to A/c No.[protected] to Andhra bank with the a/c holders name S Vinod Kumar Reddy A/c No. [protected] on the date OCTOBER ‘14’ 2017 which has NOT BEEN Deposited to his a/c Neither Mine

So I request you to please refund the amount of RS 2000 to My A/C as soon as possible

Thanks and Regards,

Madhusudhan. G,
Mobile No:- 998*****98.
Email:- [protected]@gmail.com.

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K

Krishna Mali

from Bengaluru, Karnataka

Mar 13, 2018

I am also facing the same issue, I tried transferring around 1L using imps and it got deducted from my account and didn't credited to other account. With time out error.

#SBI you guys are really ###.

All your rules are irritating to Normal people.
- new benifeatry will take 4hrs to get activated
- can't transfer more then 1L to newly added benifeatry till 4 days after activation

Many more...

#SBI
Please do something to improve your services or soon you will not be having any account holder in your bank...

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Address: Udaipur, Rajasthan

Hi Team, I am not receiving an OTP for my State Bank of india (SBI) Maestro card (Stat Bank Cash Plus) while trying to register for 3D Secure service. My mobile number is registered with the bank. I have tried several times however no luck. Surfing the net, it seems like many SBI customer are facing the same issue. Please look into the matter and get it resolved asap. Regards, Umang Nyati Contact No.: +91 [protected]

Complaint marked as Resolved

thank you...

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Address: Karur, Tamil Nadu

Subash & Sujatha Subash

We had purchased the property from State Bank of India, Karur under (Public Auction under SARFACI Act, 2002) as on 11.12.2013. The sales certificate and other documents clearly state that our land is 3761.75 sq.ft. Now the constructed building handed over by bank to us is 3254 sq.ft only. Balance 507.75 sq.ft. is under possession with SBI, (Bank engineer valuation report also clearly mentioned that the property possession has been taken by State Bank of India, Karur Main Branch) now this area was occupied by others with indirect support of SBI. So bank is liable to me for that 507.75sq.ft. Regarding this matter so many times I contacted the Branch manager and asked for his help but he refused and he says that after sales he cannot give any service from SBI and he told the sale was conducted by “as where is and as what is” basis, so he can’t help me and advice me to forget the remaining area 507.75 sq.ft. Before the time of auction itself I demanded the bank for the copies of plan approval, survey map and also mother documents but the bank concludes before auction they won’t give, once you win the auction we will give the entire document copies but after winning the auction bank says that the approval copy and survey map was missing, this is preplanned plan and they wontedly cheated me and bank says if you don’t pay the balance amount within three days, we will forfeit the advance amount Rs-14, 51, 250/-.so I reported to you and SBI regional office. So please take necessary action and help us. I am ready to accept the remaining land (507.75sq.ft) in any condition.

+8 photos

State Bank of India [SBI] customer support has been notified about the posted complaint.

Aug 10, 2015

Updated by R.SUBASH PLEASE HELP ME TO RECOVERY OF MY LAND FROM SBI

May 18, 2019

Updated by R.SUBASH Still SBI do not take any auction . Please help me to solve my problem. -R.SUBASH

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Address: Vadodara, Gujarat

I m Rakesh panchal I having sbi gold card.before 2 months I have request to bAnk for foreclose request.and after request some medical problem.I can not able to foreclose card and I request to bank that pls continue my emi as per schedule.but bAnk not herieng me.and every month they charged more interest.in Bill.I have paid 35000 rs in 3months but they reduse only 5000 in outstanding amount.so pls guide me.

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RE: [Interaction Id:1-[protected]]
This is with reference to your communication dated 3/7/2015.

Encash Cancellation: We wish to inform you that Encash Rs. 2, 18, 000 availed on 4/5/2015 has already been cancellaed and same would reflect in your next statement.

Charges Reversal Related: We wish to inform you that we have taken a note of your request vide reference number 1-[protected] regarding reversal, and would like to assure you that same would be resolved shortly.

still no update,

State Bank of India [SBI] customer support has been notified about the posted complaint.

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B

banerjee.alpana

from Delhi, Delhi

Aug 20, 2015

FIANANCE CHARGES 1200 RS AND LATE CHARGES 500 RS PAST DUE 900 THIS IS NOT MY CHARGES IF I DIDN T TAKE ANY LOAN OR AMOUNT THAN HOW COME THIS IS MY DUES PLEASE CLEAR

again we received total outstanding amount call from your site (39, 486)but i used my card 5 july amount 35000 than how come again this amount
i told you people lots of time i didnot take any loan form your bank than why you not clear your account .& sending you mail now please clear aall

[protected] Forwarded message[protected]
From: <[protected]@sbicard.com>
Date: Mon, Jul 6, 2015 at 9:16 AM
Subject: RE: [Interaction Id:1-[protected]] Fwd: Again & again we received call & mail regarding payment pls clear all this think in your end .
To: [protected]@alsachi.com

6/7/2015

Dear Ms. Banerjee,

Thank you for writing to SBI Cards.

This is with reference to your communication dated 3/7/2015.

Encash Cancellation: We wish to inform you that Encash Rs. 2, 18, 000 availed on 4/5/2015 has already been cancellaed and same would reflect in your next statement.

Charges Reversal Related: We wish to inform you that we have taken a note of your request vide reference number 1-[protected] regarding reversal, and would like to assure you that same would be resolved shortly.

In case of any query, would request you to reply at [protected]@sbicard.com using the same subject line or contact the SBI Card helpline at[protected] Toll Free or[protected]Toll ( if calling from MTNL and BSNL lines ) or 39 02 02 02 "Prefix local STD code if dialing from mobile". IVR & Emergency Services on helpline are available 24 hours and Customer Service representatives are available from Monday to Saturday between 8am to 8pm.

If you are not satisfied with the response, you can write to Nodal Officer, Customer Service at [protected]@sbicard.com using the same subject line. You will receive a response within 8 working days.

Yours sincerely,
Ravindra Bishwash - Customer Service

[THREAD ID:1-ZIZRMF]

-----Original Message-----
From: [protected]@alsachi.com
Sent: 3/7/2015 04:29:07 PM
To: <[protected]@sbicard.com>
Subject: Fwd: Again & again we received call & mail regarding payment pls clear all this think in your end .

[protected]

Sent from my iPhone

Begin forwarded message:

From: Alpana <[protected]@alsachi.com>
Date: 3 July 2015 4:27:44 pm IST
To: [protected]@sbicard.com
Subject: Again & again we received call & mail regarding payment pls clear all this think in your end .

Please

alpana banerjee <[protected]@alsachi.com>
Aug 17 (3 days ago)

to feedback
still received call for payment but my billing date every month 2 or 3 and due date is 22 than how you people calling me again and again for payment, i used my card on 5 july it means this payment i have to pay on next bill 22 august.and my amount only 35000 rest of amount how come thats not my responsbility

[protected] Forwarded message[protected]
From: alpana banerjee <[protected]@alsachi.com>
Date: Mon, Aug 10, 2015 at 5:11 PM
Subject: Fwd: [Interaction Id:1-[protected]] Fwd: Again & again we received call & mail regarding payment pls clear all this think in your end .
To: alpana banerjee <[protected]@alsachi.com>

[protected] Forwarded message[protected]
From: <[protected]@sbicard.com>
Date: Mon, Jul 6, 2015 at 9:16 AM
Subject: RE: [Interaction Id:1-[protected]] Fwd: Again & again we received call & mail regarding payment pls clear all this think in your end .
To: [protected]@alsachi.com

6/7/2015

Dear Ms. Banerjee,

Thank you for writing to SBI Cards.

This is with reference to your communication dated 3/7/2015.

Encash Cancellation: We wish to inform you that Encash Rs. 2, 18, 000 availed on 4/5/2015 has already been cancellaed and same would reflect in your next statement.

Charges Reversal Related: We wish to inform you that we have taken a note of your request vide reference number 1-[protected] regarding reversal, and would like to assure you that same would be resolved shortly.

In case of any query, would request you to reply at [protected]@sbicard.com using the same subject line or contact the SBI Card helpline at[protected] Toll Free or[protected]Toll ( if calling from MTNL and BSNL lines ) or 39 02 02 02 "Prefix local STD code if dialing from mobile". IVR & Emergency Services on helpline are available 24 hours and Customer Service representatives are available from Monday to Saturday between 8am to 8pm.

If you are not satisfied with the response, you can write to Nodal Officer, Customer Service at [protected]@sbicard.com using the same subject line. You will receive a response within 8 working days.

Yours sincerely,
Ravindra Bishwash - Customer Service

[THREAD ID:1-ZIZRMF]

-----Original Message-----
From: [protected]@alsachi.com
Sent: 3/7/2015 04:29:07 PM
To: <[protected]@sbicard.com>
Subject: Fwd: Again & again we received call & mail regarding payment pls clear all this think in your end .

[protected]

Sent from my iPhone

Begin forwarded message:

From: Alpana <[protected]@alsachi.com>
Date: 3 July 2015 4:27:44 pm IST
To: [protected]@sbicard.com
Subject: Again & again we received call & mail regarding payment pls clear all this think in your end .

Please

alpana banerjee <[protected]@alsachi.com>
Aug 17 (3 days ago)

to nodalofficer

still received call for payment but my billing date every month 2 or 3 and due date is 22 than how you people calling me again and again for payment, i used my card on 5 july it means this payment i have to pay on next bill 22 august.and my amount only 35000 rest of amount how come thats not my responsbility

[protected] Forwarded message[protected]
From: alpana banerjee <[protected]@alsachi.com>
Date: Mon, Aug 17, 2015 at 3:38 PM
Subject: Fwd: [Interaction Id:1-[protected]] Fwd: Again & again we received call & mail regarding payment pls clear all this think in your end .
To: [protected]@sbicard.com

still received call for payment but my billing date every month 2 or 3 and due date is 22 than how you people calling me again and again for payment, i used my card on 5 july it means this payment i have to pay on next bill 22 august.and my amount only 35000 rest of amount how come thats not my responsbility

[protected] Forwarded message[protected]
From: alpana banerjee <[protected]@alsachi.com>
Date: Mon, Aug 10, 2015 at 5:11 PM
Subject: Fwd: [Interaction Id:1-[protected]] Fwd: Again & again we received call & mail regarding payment pls clear all this think in your end .
To: alpana banerjee <[protected]@alsachi.com>

[protected] Forwarded message[protected]
From: <[protected]@sbicard.com>
Date: Mon, Jul 6, 2015 at 9:16 AM
Subject: RE: [Interaction Id:1-[protected]] Fwd: Again & again we received call & mail regarding payment pls clear all this think in your end .
To: [protected]@alsachi.com

6/7/2015

Dear Ms. Banerjee,

Thank you for writing to SBI Cards.

This is with reference to your communication dated 3/7/2015.

Encash Cancellation: We wish to inform you that Encash Rs. 2, 18, 000 availed on 4/5/2015 has already been cancellaed and same would reflect in your next statement.

Charges Reversal Related: We wish to inform you that we have taken a note of your request vide reference number 1-[protected] regarding reversal, and would like to assure you that same would be resolved shortly.

In case of any query, would request you to reply at [protected]@sbicard.com using the same subject line or contact the SBI Card helpline at[protected] Toll Free or[protected]Toll ( if calling from MTNL and BSNL lines ) or 39 02 02 02 "Prefix local STD code if dialing from mobile". IVR & Emergency Services on helpline are available 24 hours and Customer Service representatives are available from Monday to Saturday between 8am to 8pm.

If you are not satisfied with the response, you can write to Nodal Officer, Customer Service at [protected]@sbicard.com using the same subject line. You will receive a response within 8 working days.

Yours sincerely,
Ravindra Bishwash - Customer Service

[protected] Forwarded message[protected]
From: <[protected]@sbicard.com>
Date: Mon, Jul 6, 2015 at 9:16 AM
Subject: RE: [Interaction Id:1-[protected]] Fwd: Again & again we received call & mail regarding payment pls clear all this think in your end .
To: [protected]@alsachi.com
[protected] Forwarded message[protected]
From: alpana banerjee <[protected]@alsachi.com>
Date: Mon, Aug 10, 2015 at 5:11 PM
Subject: Fwd: [Interaction Id:1-[protected]] Fwd: Again & again we received call & mail regarding payment pls clear all this think in your end .
To: alpana banerjee <[protected]@alsachi.com>
From: alpana banerjee <[protected]@alsachi.com>
Date: Mon, Aug 17, 2015 at 3:38 PM
Subject: Fwd: [Interaction Id:1-[protected]] Fwd: Again & again we received call & mail regarding payment pls clear all this think in your end .
To: [protected]@sbicard.com

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Address: Dharwad, Karnataka

On 10/8/2015 i went to bank to update my passbook it s6 months updatation is there a give my pass book to counter they said its 5 page entry is there so i said do it but when i received my passbook its 228INR is deducted i asked bank employee they said system is stuck so i give the re print they did not proved me new pass book then also ot charged 228 saying that duplicate pass book its very big cheater in india they don't know any thing about charges we simply open account in that bank even i asked bank manager they said it wont refund only .. so to who i contact its not matter of 228 INR its matter of transparency they are big cheater ...

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Address: Vidisha, Madhya Pradesh

Hi, I am Amit Sharma and I own an ATM card ([protected]) of SBI, which is issued to me in march 2015, but from the very first time, whenever I use to withdraw some cash using this card, the machine shows a message "you have entered a wrong password". I complained about this issue to my branch also but they are not taking it seriously and till date i am unable to use my ATM card. please help.

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I have paid my credit card due amount of Rs.19048.28(DSBI[protected]IG0AMFKDU0 TRANSFER TO[protected] on 06th August, 2015 through SBI netbanking.

However, today to my utter surprise, I found the payment yet not done, but money was deducted.

I made another payment yesterday(DSBI[protected]IG0AMNPWS1 TRANSFER TO[protected], the same thing happened on that transaction too.

Attaching the screenshot of transaction details.

Currently, I am out of country for some reason, hence would like to request to contact me via email or call me on +[protected].

I need urgent resolution of this issue.

+1 photos

State Bank of India [SBI] customer support has been notified about the posted complaint.

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V

vivek1045

from Vijayawada, Andhra Pradesh

May 4, 2016

I have the paid the transaction of my examination fee with the
ref no:[protected]IG0BXRBXE9
But as I checked the payment status it says not paid
I waited for some time and checked the balance
The money got deducted
As it was the last date I again paid the fee with the
Ref no:[protected]IG0BXRFCA9
This the transaction was sussusfull

But the previous one I did not even get refund

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Address: Pune, Maharashtra

Call received from no.[protected] asking atm card number for verification. After receiving the atm card number he send a number and ask us to repeat the number for verification. He again and again send us the number and ask us to repeat. After my son had doubt and he read the message. We have received another two message of money transaction from otp. We shocked to see that and we are now sure that we are cheated.

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Address: Khordha, Odisha

Sir, On 19.05.2015 I operated my ATM near my home at CRPF road, IRC village to with draw Rs 10000.The ATM machineS10B[protected] Txn#5071 at 6:19:58 .I have not received any amount but 10000 has been deducted from my account [protected].I request for an early resolve of the issue as the concerned BM is helpless.I have lodged complaint twice but yet I have to get my money back.I am a retired Government employee .All my translations are routed through SBI since last 45 years. How can I trust the SBI now?Please look in to the matter at the earliest possible time and reply me accordingly. Yours sincerely, B.k.Panda

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Address: Khordha, Odisha

On 19th May at 6:19.:58pm I operated the ATM S10B[protected] Txn#5071 at IRC Village for Rs 10000.I have not received the money but it has been deducted from my account No [protected].I lodged complaint for two times but no solution. I there fore request for immediate action please. B.K.Panda

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Address: Surat, Gujarat

Mera sbi me acont hai acont no [protected] bransh no 60466 hai ye muje sms alert ka fom bhar kar diya to kahte hai yis acont me salu nahi kar skte fir netbenking ka fom bhar kar diya to kahte hai yis acont me salu nahi kar skte in logo ne jrurtse jyada account kholdiya ab ye log bahut vest rhte hai to costmar ka kam thik se nahi karte lambi line lagi rahti hai benk me

Complaint marked as Resolved

My mobile number 9879036395my email address [email protected] or jobhi jaruri information ho me duga please help me

State Bank of India [SBI] customer support has been notified about the posted complaint.

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munasu ramalingaiah

from Siddipet, Telangana

Nov 25, 2015

to day at 11 am dt[protected] we tried to book train tickets through irctc portal, sbi net bank option not came, it is the not first time, sbi not taking any action this type of failures, but from customer it is collecting money by the name exess deposits etc... its ok but india largest bank should not fail on line transactions, higher officials should take some care perticularly irctc transictions.

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Address: Surat, Gujarat

Mera sbi me acont hai acont no [protected] bransh no 60466 hai ye muje sms alert ka fom bhar kar diya to kahte hai yis acont me salu nahi kar skte fir netbenking ka fom bhar kar diya to to bhi nahi kiya netbenking salu ab me kya karu in logo ne jrurtse jyada account kholdiya ab ye log bahut vest rhte hai to costmar ka kam thik se nahi karte

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I got my internet banking kit from my branch 2 days ago. But till now i am not able to login. It says "Invalid username and passowrd". Plz activate my online banking account as soon as possible acc no.-[protected] NAME -VIKRAM SAWHNEY

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Address: Satara, Maharashtra

My account is in sbi ganpati mandir main branch. I used my card to withdraw Rs.7000 from shahupuri ATM satara on 4th August 2015 on 05.01 p.m. I did not receive Rs. 7000, but the amount deducted from my saving Ac.[protected].
I received only mobile message of txn no. #267.
I have made complaint to your toll free number on 5th of August 2015, but I have not received my fund back. My complaint ticket no. is[protected].
I request you to please solve my complaint as early as possible.
Thank you,

customer support has been notified about the posted complaint.

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A

altafhusen

from Satara, Maharashtra

Aug 7, 2015

please solve this complaint.

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Address: Kolkata, West Bengal

SBI approved my request on 27.02.06 but on 30.10.06 they migrated their record from bank master to CBS, while migrating the record bank made wrong entry of outstanding amount to my account. also when i asked for statement of this period they are refusing. now i am in doubt how to confirm this amount. i am sure this amount is totally wrong. i never took so much amount. i checked with bank official but they are clueless and making excuses. due to this mistake i have to pay much more amount to clear it. i want sbi to please check their record and correct this mistake and reverse that amount or credit to my saving account. i am attaching some photos of statement. this statement also mentioning that advance amount is wrongly noted. please help me and correct this mistake.

dharmesh kumar meena
branch-sbi alipore Kolkata
a/c no-[protected]
mobile no- [protected]/[protected]

+6 photos

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Address: Chennai, Tamil Nadu

Fraud Mobile Numbers: [protected], [protected] Made Fraudulent transaction by making the consumers fear like credit card is going to expire and to renew the same, they need OTP. So Please book a compalint to a severe action on these.

State Bank of India [SBI] customer support has been notified about the posted complaint.

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S

sat_universal

from Chennai, Tamil Nadu

Aug 11, 2015

Name : B Sathish Kumar

SBI Credit Card: XXXX XXXX XXXX 6482

I have got yesterday 10th Aug got call from ([protected]). They called
us SBI credit card, they said " As your card going expire - we are
giving secure card with photo and chip enabled card" . they verified
with my details.

Today called ([protected]) for previous points all expire with old
cards. Please confirm with you OTP to continue (old reward point) with
new reward points on IVR details .

Please deny all transaction 11th Aug 2015. Otherwise please block my card..

I have using HDFC credit more safe than SBI.. Only SBI i get lots
fraudulent transaction. My records are leakage from your bank.

Kindly Deny all transaction on 11th Aug 2015. Please do the need full
or block my card, .

State Bank of India [SBI] Complaints & Reviews

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ATM related issue

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Recovery of land purchase under public auction 9sarfeasi act 2002)

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