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State Bank of India [SBI] Complaints & Reviews

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State Bank of India [SBI] reviews & complaints page 342

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A
atiqur109
from Mumbai, Maharashtra
Jul 30, 2019
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Address: Kamrup Metropolitan, Assam

Hello,
I received a call from +[protected] asking for my card details to encash reward points accumulated against my SBI debit card. I asked them to call later and checked the phone number in Google (as suggested by them) and I found the number without prefixing +91 was the toll free number for SBI credit card complaints. When they called later I provided my 16 digit card number and expiry date. But when I was asked to provide the CVV, I got suspicious and disconnected the call. I think this is a kind of scam.

Now, what should I do? As I have already provided them with my card number and expiry date.

A.Rehman
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    N
    Narmadapu
    from Bengaluru, Karnataka
    Jul 30, 2019
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    Address: Udupi, Karnataka, 576104

    Ordered from myntra.com, paid money through PayPal. When I returned product they refunded money and it didn't debited to my account. I tried to complain about it in online sbi, it's showing wrong tracking id, and I called customer care number Even they didnt solve, when I called the bank they are not replying anything. They kept my call on and didn't talk. Tried many times its the same result.
    +3 photos
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      Z
      Zadid AL Hasan
      from Mumbai, Maharashtra
      Jul 30, 2019
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      refund from irctc hasn't been credited to my account

      Hello sir,
      My refund of two cancelled ticket from irctc which i have paid with my debit card had not been credited to my account yet. When i contact to irctc they gave me the rrn number and told me to contact to the card issuing bank for the refund status.
      These are the details mailed by irctc to me against my refund.

      Other details. - order no. (Protected)

      Refund date :[protected]:00:00
      br...
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      N
      Nagaraj dg
      from Mumbai, Maharashtra
      Jul 30, 2019
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      I took a withdrawal of 130 dollers on 10th july from iqoption.com.in my master debit card but the amount is not credited till now. I asked iqoption.com for my refund but they told that they have sent money to me on same day. And they provided me arn reference number to take it to bank but the sbi bank manager didn't hleped me in this matter. They told me that they can't track the payment through arn codes. Their system told have this arn tracking.
      The arn codes are 75332999192001816542716
      75332999192001816538623
      75332999192001816539308
      75332999192001816539423
      75332999192001816542229

      They don't even know about arn number. They didn't even know about arn number. They didn't helped me for this. I told them about arn number but they didn't understand and told me that to tell iqoption to send the amount they didn't received any amount. Please help me sir i am in trouble. No one is helping me to get my money back. Hope you will help more for this i am attaching a document which is sent to me by iqoption support team. Have a look on it. It is having all the required information.
      My account number is [protected].
      Name : nagaraj dg.
      Ifsc code: sbin0012743.
      My mobile no: [protected]
      My mail id : [protected]@gmail.com

      I have attached the withdrawal proof from iqoption.com
      +2 photos
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        P
        P00hsharma
        from Delhi, Delhi
        Jul 30, 2019
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        Address: unit 330, 3rd floor, vipul trade centre, Gurgaon, Haryana, 122001
        Website: www.sbi.co.in

        Hello,

        My credit card get blocked on 25th july 2019, i am continuously following customer care they repeatedly saying will arrange a call for confirmation of last transaction. But i am not receiving the call. Please look into this matter urgently. I informed them that i am ready for the call of confirmation. But still there is no response from there end.

        The sbi representative on the very first day told me that your card will be unblocked in 24-48 hours. But still it won't happen. What will i do now, how do i unblock my card even my internet was also blocked.

        Please help me out in this.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        I m Sandeep Kumar verma Advisor code[protected] from kathua Branch i need a sbi insurance identity card for show identity as employee from Sbi life insurance if anyone ask him please send my sbi identity card on email id
        i shall thankful to you
        State Bank of India [SBI] Customer Care's response, Aug 6, 2019
        Verified Support
        Dear Sandeep,

        We would like to inform you that SBIL ID Card is already dispatched to the branch. Kindly co-ordinate with SBIL Branch office.

        Thanks & Regards,
        SBI Life Insurance - Customer Care
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          S
          Skygodfather
          from Agra, Uttar Pradesh
          Jul 30, 2019
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          Address: 247778

          Hlo sir
          State bank of india
          Branch kerana

          My friend send me money through amazon pay upi rs 300 but i am not received any money the transaction is successful from my friend side
          When i call to amazon pay they say contact to your bank from our side transaction is successful but when i call to bank they say contact to amazon pay

          Amazon pay also provide the reference id of transaction but sbi do not do anything

          And dont reflect the money in my account

          Amazon pay reference id from my friend side
          Bank reference id :[protected]
          +1 photos
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            A
            alka gautam
            from Delhi, Delhi
            Jul 30, 2019
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            Hello sir,

            This is alka gautam, i wish to bring to your notice, a fraudulent transaction which took place form last few months, using me and my mother’s [ rajni gautam] sbi account. Every day a small amount of 300 - 4000 rs got debit from the account on the name of paytm and one97 communication, also we are not getting transaction notification sms. We came to know this when i visited the bank and print me and my mother’s passbook.

            When i saw the passbook entries and noticed that, each transaction has mentioned othpg with some different serial no. When i search for othpg then i come to know that this is fraud transaction and others also complained about this.

            The total debited amount from my account is around 13000 rs and from my mother’s account is 6000 rs. I request you to please look into this matter as soon as possible and do the needful. I also attached the passbook entries.

            Alka gautam
            [protected]
            [protected]@gmail.com

            Rajni gautam
            [protected]
            +2 photos
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            I sent a money to another person (unknown person) with using phonpe APP, so, i request to sbi branch, but they will not taken request.. but all apps i.e. Paytm, phone pe etc., Are linked with sbi bank...

            i am given a one request to sbi brach... they are not taken request...
            Amount RS 295 ( two times) deducted from my SBI saving account without my knowledge. It's a crime.
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              M
              mailtomakwana
              from Bengaluru, Karnataka
              Jul 30, 2019
              Resolved
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              Resolved

              Address: SBI Sarraki Branch, JP Nagar, 560078

              There is an unauthorized transaction in my loan account [protected] on 25th july 2019 for amount rs. 27420.00, which i have not performed or authorized. I never ever got any email or message regering this transaction. Nullify and revert the transaction.

              Loan account is at sarakki sbi branch, jp nagar. I have already sent an email in this regards to branch email id sbi.[protected]@sbi.co.in
              Aug 5, 2019
              Complaint marked as Resolved 
              Visited bank it's resolved now
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Jul 30, 2019
              Updated by mailtomakwana
              Transaction was done for Investment intermedia for account [protected].

              I visited bank, it's resolved now.
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                O
                Ojasvi Arora
                from Delhi, Delhi
                Jul 30, 2019
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                Address: 160022

                My refund of rs 499 has been initiated by amazon to my bank account but i haven't received it yet. I have the return reference number by the amazon. Please help me to get my refund as soon as possible. It has been initiated on 19th july and still i didn't get it. Please check it once whether amazon have returned my money or not. And my return reference number is with me.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  H
                  Hemajdn
                  from Thakurdwara, Uttar Pradesh
                  Jul 30, 2019
                  Resolved
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                  Resolved

                  Address: Cyber city Phase-III, Gurgaon, Haryana

                  Dear sir/ma'am,

                  I am hemlata devi, sbi credit cards holder, i wont be able to pay the outstanding amount of rs. 69954.00 against of 39510.00 as this amount was of my 3 cheque bounce at the time of settlement and i informed to sbi team to give the full amount at time but same time i got the outstanding msg of 45654.00 rs. And that was increased up to day is 69954.00. I talk about this to team and they told me to update and provide me a letter again but that was not done up today. I am ready to pay 3 cheque payment at a time request you to provide me a final letter for 39510.00 instead of 69954.00.

                  Kindly help me out with the final settlement on my credit card debt.

                  Please find below card details.

                  Name: hemlata devi
                  Card no: [protected]
                  Dob: 03/10/1991

                  Thanks & regards,
                  Hema
                  Aug 31, 2019
                  Complaint marked as Resolved 
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 31, 2019
                  State Bank of India [SBI] Customer Care's response
                  Dear Hemajdn, Your concern is o[censored]tmost priority to us and we are trying to resolve the same at the earliest. We request you to not mention your personal details & credit card number including PIN, OTP, CVV etc on a public forum or with anyone. You may write your concerns to us at our official e-mail id at [protected]@sbicard.com.
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                    W
                    wasim godharwala
                    Jul 29, 2019
                    Resolved
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                    Resolved

                    Address: Fuvara chowk, Panch Mahals, Gujarat, 389230

                    I had made transaction with Flipkart on 16/07/2019 but cancelled, the refund of the same I haven't received in my account which Flipkart has transferred on 17th July 2019.

                    Flipkart has provided me following details regarding refund

                    Txn date - 16th July 2019

                    Txn amount - 12990/-

                    Txn id - [protected]

                    Refund Reference no - 75503729198031419079798

                    Authorisation code - 265507

                    I have contacted my home branch, sbi customer care etc. but they seems not concerned about this and ignoring my mails. They have closed my complain without resolving the matter. I am not getting any resolution, Its been 15 days and no resolution from SBI. They have now started ignoring my tweets also

                    Please look into the matter and help me to save from such fraud
                    +2 photos
                    Aug 3, 2019
                    Complaint marked as Resolved 
                    Refund credited
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      B
                      Bikash Chandra Sinha
                      from Mumbai, Maharashtra
                      Jul 29, 2019
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                      Address: Mumbai City, Maharashtra

                      To
                      The Chief Branch Manager
                      State Bank of India
                      Main branch
                      Subject:- Charge dispute refund never process

                      Dear Sir
                      A refund of 14960 rupees was successfully processed on 21/06/2019 to my account by FREECHARGE. This amount should have been credited to my SBI account by now, but I have not received the refund till now.

                      I have called the state bank of India customer service so many times including all details but nobody has replied or resolved the problem. No
                      action is being taken.

                      I have confirmed with FREECHARGE and they
                      have successfully processed the refund.

                      Kindly go through the charge dispute emails, located the pending refund and follow the path back to Freecharge payment processor to locate the refund.

                      My refund reference number is (payment Gateway ID) [protected]

                      My bank account number is [protected]
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        S
                        sanchalidas
                        from Delhi, Delhi
                        Jul 29, 2019
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                        Address: West Tripura, Tripura, 799001

                        Sir, I am a customer of SBI Melarmath, Agartala Tripura (west).
                        I have faced a fraud transaction of 500 on s 29/07/2019 and time was 2.43 pm.

                        In Account statement it is appearing as below:-
                        "TO TRANSFER P[protected]Banayan Tree SerTr For DDR INSTALMENT"

                        In sms it is appearing as below:-

                        "Your A/C XXXXX17XXXX Debited INR 500.00 on 29/07/19 -Transferred to INVESTMENT INTERMEDI."

                        When I searched in internet banking, it is reflecting as Banayan tree in the account statement, ["Banayan Tree SerTr For DDR INSTALMENT"] also when I googled about INVESTMENT INTERMEDI, I found that it is a total fraud company and it targets only SBI Customers.

                        I want to tell you again that this transaction is not authorized by me and I want my money back in my account. I also called SBI customer care but they didn't register any complaint about this.
                        I have also attached the account statement scan copy please look into it.

                        Looking forward a favorable response from your end.
                        Thank you.
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          V
                          Vijeta Rathi
                          from Surat, Gujarat
                          Jul 29, 2019
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                          Address: Dwarik Jungle Road, 712232

                          I am an existing customer of SBI bank holding a credit card from last 3 years last week i have applied for a new IRCTC card and i have received a call from one executive from SBI named Kunal having employee ID: 271773 from the no.[protected] and [protected]on 22.07.19 saying that he will merge my existing card with the new card which will be issuing and informed about all my relevant details and thereafter done 3 transactions amounting to Rs. 10, 207.29, 10210.36 & 10207.29 has been done from my card around 11:15 to 11:30 AM. I request you to cancel the unauthorised transactions which were not done by me and are the fradulent transactions. I had also launched a complaint in sbi customer care credit card department and blocked my card. Apart from this i had already sent a mail to RBI regarding the same on the same day.

                          Your kind co-operation in this matter will be highly obliged.

                          Looking for your warm response.
                          +3 photos
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                            S
                            subs acnt
                            from Delhi, Delhi
                            Jul 29, 2019
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                            Hi
                            I am trying to complete online payment for bpsc exam with due date for fee payment being next day (30 jul). However on sbi bank collect website, i keep getting the error "please verify the data entered and try again". I have tried different browsers.in the name of data, only registration no. Is required which is also correct. Sbi should promptly do something about it. I have also informed bihar public service commision about this error.

                            Regards
                            +1 photos
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Sir my account has debited by rs. 1475/- towards sbi charges towards failed transaction techprocess.I visited the Bank but they said that I should contact Techprocess. when I contacted Techprocess, I was informed that Bank should sent Email to them regarding this issue.

                            It is requested to resolve this issue and credit my money back.
                            I have an account since last few months in SBI; received an SMS today saying "my signature has been changed in my account"; I have not done an update from my end. Not sure how the signature was updated without my consent. Very insecure thing to happen.
                            14/07/2019 INB Avenues India private limited 3581.80 (three thousand five hundred eighty one rupes eighty paisa ) I don't know my knowledge please refund to my account my money
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                              A
                              aditya prakash jha
                              from Jasidih, Jharkhand
                              Jul 29, 2019
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                              Amazon refund of rs.600.00 has been processed on 15/05/2019. The amount should reflect in my account by 25/05/2019. But i didn't get my in my account. I had paid the amount using my phonepe app.
                              Authorization code (Refund reference number[protected].
                              I have tried enough to get help from amazon customer care as well as sbi customer care. I had filed a complaint also to sbi customer care. But they have closed the issue even without dealing with the it.
                              As per the amazon, after initiating the refund, it's the bank's responsibility to complete the transaction.
                              I can clearly see that sbi is trying to avoid the issue.
                              Please help to get my money back on my account.
                              I will complain to rbi if required.

                              Amazon email account - [protected]@gmail.com
                              +2 photos
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              I had done an order at amazon of Rs.8999 on 17 july on the name of Rakesh Pandey and then cancelled it as I did not like it. It is approved by amazon that they have refunded it on 17 july but i have not got refund in my bank account.So, please take a sevior action.
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                                R
                                rukminisingh2006
                                from Pune, Maharashtra
                                Jul 28, 2019
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                                Address: Mumbai City, Maharashtra, 400097

                                On 28th july, my account was debited a total of rs. 16030/- through my sbi debit card. These transactions were not authorized by me and i did not receive any otp from the bank. These were fraudulent transactions, done by the following:
                                Itunes.com/bill itunes.com and google *services.
                                I got my debit card blocked in response to the messages i got on my phone from the bank to report the transaction if not authorized by me. All these transactions are dated 29th july whereas they actually took place on late evening of the 28th july, 2019, after 9:30pm and took place within 20mins.

                                I request a refund of the amount debited as the bank can crosscheck and verify the amount on their end.
                                +1 photos
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                The transaction of rupees 5800 on date 12/04/2019 not made by me please verify and make me continue to trust on you

                                fraudulent debit card charges - Comment #3497889 - Image #0
                                RBI cut the interest rate for home loan from last 6 month but why it is not reflecting in our loan account
                                I made two online transactions amounting to Rs.299/- each for recharging my JIO phone on 09/11/2018 but both the transactions were failed followed by message" transactions failed due to problem at Jio, but more tan 8 months have passed, refund has not been credited back to my account. Account details.

                                A/C No. [protected], SBI, Jyotipuram (J&K)
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                                  Hrittik123
                                  from Matabhanga, West Bengal
                                  Jul 28, 2019
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                                  Address: S.N road dharmatala near Hanuman Mandir, Cooch Behar, West Bengal

                                  My name is hrittik bania i had ordered women's banglory silk embroidered gown
                                  Of rs. 299 in amazon on 10/07/19and after i returned this order due to personal reason. And on 17/07/19
                                  Amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number
                                  [protected] and told me to fill charge dispute form but indian bank doesn't have such policy. So
                                  Please kindly respond to this complaint it's very urgent.
                                  Thanks you sir
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    ravi@rambo
                                    from Amla, Madhya Pradesh
                                    Jul 28, 2019
                                    Resolved
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                                    Resolved

                                    I have order a product from www.netmeds.com. before it delivered this order get cancelled and amount of rs 418.79 has been refunded in my sbi account. When i contacted to netmeds.com they said amount is refunded and share a transaction id. Kindly consider my request. So that i can get my refund.

                                    Regards
                                    Ravindra kumar
                                    Sbi account no.- [protected]
                                    Amount - 418.79
                                    Txn id - 20190715111212801300168491137892677
                                    Aug 2, 2019
                                    Complaint marked as Resolved 
                                    the company mailed me regarding refund of amount 418.79. The email is send from [email protected]. the given detail by company is follow: Refund ID 20190715111212801300168491137892677 Refund Date 2019-07-15 18:31:51 Ref ID netmeD057977088594901563195711726
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    Aug 02, 2019
                                    Updated by ravi@rambo
                                    the company mailed me regarding refund of amount 418.79. The email is send from [protected]@netmeds.com. the given detail by company is follow:

                                    Refund ID 20190715111212801300168491137892677
                                    Refund Date[protected]:31:51

                                    Ref ID netmeD057977088594901563195711726

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                                      00doremon07
                                      from Mumbai, Maharashtra
                                      Jul 28, 2019
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                                      Hello sir, iam shubham yadav my account in state bank of india and iam transferred money form my account to another account by google pay but beneficiary not credit amount due to another area ifsc code and when i visit my bank branch and present my problem they said you send through private app and i don't help you and blaming on me and said go banficiary bank. Then what i do.
                                      +2 photos
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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