Sterling Holidays Resorts — cancellation of membership & return of amount debited from my a/c to sterling a/c

Address:

Rohini, 50/109, jawancross road, PO AIMS, Ponekkara, Cochin-682041

I was asked to take membership in sterling holiday resorts by mr. Shibin and his colleague denson on 28th july 2019 at a meeting atdreams hotel, cochin. Though i was not interested, i thought of taking a membership for my son. For this mr. Shibin asked me to make a down payment of rs.10, 000/- which i made through my visacard. The application no. Is[protected]. Laterwhen i told my son about this he told he has already a member in mahindrs resorts. And asked me to cancel this. Whwn i contacted shibin didnot attend my call. After two days i received asms from federal bank that r.41160/-has been debited to sterlings a/c. I called shibin. He did n't attend the call. Then i wrote to sterlings office at chennai. Got a reply that money will be reimbursed. But to my surprise these shibin and his colleague came to my house and requested to cancel the decision. But again on3rd october another rs.20962/- was debited from my a/c to sterligs a/c. I got angry and suspected these guys for cheating me. I wondered how withou t my consent the amount has gone from my a/c. I fired these guys and they told me they will return the money debited.. Buttill date nothing has happened.in the mean time i complained again to sterlings chennai office and got a reply from one manas kumar that i should continue with membership. It can't be cancelled and i will lose money. What is this? Now i need money which comes around 60. Ooo/-. I am 68yrs old and jobless. I am badly in need of money. Please help me to get back that amount. Sir. That is all. Regards, krishnakumr m. My sterling customer id is 1243117 (Ref:00d30igmtq.5000c1utbv4:ref)