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Sterling Holidays Resorts Complaints & Reviews

2.7
Last updated Mar 24, 2024
Complaints 433
Resolved
224
Unresolved
209
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Citi Tower, No.7, 3rd Cross Street, Kasturba Nagar, Adyar
Chennai
Chennai District
Tamil Nadu
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600020

Sterling Holidays Resorts reviews & complaints page 11

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H
Hiten Rathod
from Jainpur, Uttar Pradesh
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sterling holiday resorts membership cancelled didn't get refund yet

Dear sir/madame,

I am really tired to chase down you guys. Its just like i have no other work then chase you again and again.
What can i do that i had my 22000/- stuck with you and have to chase you guys.

Now i cancelled whole thing and again they told me that your cancellation in with western region gave me mumbai office no.,
Mumbai office gave me ahmedabad office no. And now after speaking with...
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Prachi Doshi Shah
from Mumbai, Maharashtra
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pathetic service in name of membership

Hi,

My membership no is 1229782.

I have taken membership 2 years back and from then till now my experience has been horrible.

My first visit was in daman where i was given guest room inspite of the fact that studio room was available. The reason stated by your team was that they were not aware it was booked for members even though mail was sent for a booking to sterling functional box and your...
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Dipin Mani
from Kollam, Kerala
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refund of amount on cancellation of membership

A sales executive from sterling contacted me and told about the vacation ownership plan.. I was informed about the product cost amd about the emi options. I was also told about rci. He did not inform me about the annual subscription fee of 10500 rupees, which i have to pay apart from this product cost, every year. I came to know about the annual subscription fee later when another person contacted me after a month from sterling.
Secondly,...
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A
amgaba
from Cuddalore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sterling holiday resort is not fulfilling its promise for the money taken for unit in time share offer

Address:Chennai, Tamil Nadu, 600007

I had purchased time share of sterling holiday resort, in1992, paying rs.13680/toward cost of time share in full. Rs16720/ towards advance subscription for customer facilities. Now since almost 8 years they deny utilising my right to enjoy the time share as promised at the time of taking money demanding huge amouint towards the subscription the second time. Because of this i had forgone the days which are lapsed putting me to loss...
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Mrudit Chotaliya
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst services and loot of money

Address:Rajkot, Gujarat, 360007

When they promoting their policy they tild us so many things which was fake, policy is nothing like that and they charge 7500 inr every year for maintqnance plus you have to pay taxes at hotel also. Goibibo amd makemytrip are better than this. Worst resort ever. No services. Please dont by this policy.
To, sterling holidays
Take my policy back at half price and i will sell it.
For resolve my problems call me @[protected]...
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N
ndeepak3
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

annual maintenance charges every year without information

Address:Gurgaon, Haryana, 122018
Website:www.sterlingholidays.com

I am sterling holiday member (Membership no. 1209339) since more than 4 years and every year they increase maintenance charges without any information to me. When we go for booking they ask for higher maintenance charges mentioning that this year maintenance charges has been increased. This year they have gone to next level and mentioned that your last year partial charges are also pending so you need to pay that including this year increase...
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T
tandabhaskara2009
from Ahmedabad, Gujarat
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request for the refund of token amount paid

Address:Vadodara, Gujarat, 390009

My name is Bhaskara Rao Tanda staying at vadodara Gujarat state. On 29/01/2018 Mr. Mohd Aqeel came to my place to enroll me as a member in sterling holidays. I paid the token amount of Rs 7789/- through SBI Debit card on the spot. Due to certain reasons as i cannot pay the rest instalments, i informed Mohd Aqeel the very next day that am not taking membership and asked for the refund of money which i paid. He said the money will be refunded...
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S
SPKoman
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund for mis-selling

Address:Bangalore, Karnataka
Website:www.sterlingholidays.com

Set of shady folks at the bangalore center, they just want to onboard you. Week after week they have this membership drive. I was told that they will refund the booking amount if we don't wish to continue the membership, all the smooth talking turned unprofessional the moment i conveyed that i did not want to continue with the membership process. Going to be month now, it is just back and forth, dishing out naïve reasons.

Stay...
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P
parjunp
from Delhi, Delhi
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sterling holidays - unethical behavior with members

My customer id is 87402. I have been trying to book sterling resorts and every time they say that only guest room is available even though i have the membership for 1bhk. Everytime they say that the 1bhk and studios are sold out even though i can see it as available for non-members in sterling sites and external sites.

Now that i tried to book for a holiday well in advance to make sure that i get 1bhk, i was told that i cannot...
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S
sarang Nehal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rude behaviour

I think if i could gv negative rating, i got a call from one of executive from sterling holidays, after speaking to him i had fix meeting at my office, but for any reason i could not able to reach.in sometime i got a call from one executive raj malhota - [protected], he has call me 10 times continuously and was speaking harshly and very rudely. Boss i[censored] don't know how to speak with customer plz close the company. As i am into similar industry,...
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U
Umesh Limbasiya
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sterling holiday resorts cancellation of membership & refund of amount

Address:Ahmedabad, Gujarat, 382350
Website:www.sterlingholidays.com

Hello,

I already pay 25000 rs for initial amount...

They says all things fake after i check all things on internet... They says me you can book also even hayat, ramada, radisson.. But i can't able to see that kind hotel in list..

They says me not possible refund amount... I purchase membership date on 23/1/2018...

Contact no : [protected]...
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A
ankit9558760348
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about membership

I have enrolled for sterling membership in october 2017. The main reason for taking this membership was to have get trail experience of their property. I have informed them in advance (20 days) to book a resort. Still, i didn't get my booking. And now i don't want to continue this membership. But they are not ready to refund my amount.

When i attended their presentation. They did not inform me about any of their policies. Mrundang...
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A
anoopjau
from Jaipur, Rajasthan
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not providing reservations.

Address:Allahabad, Uttar Pradesh, 211002

The reason for not providing the booking to most of the members are that the resort sell almost 50% of the rooms over the counter. This give them instant cash. Because providing rooms to the members shall not earn anything to the company. Secondly you all have made 100 times members above the available rooms at all resorts. Hence all the time there are regrets from your side. If you all are unable to provide reservations then how come you...
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Poonam1984
from Samastipur, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not refunding my money back

Address:Chennai, Tamil Nadu, 800013
Website:sterlingholidays.com

An executive of Sterling Holiday Resort Mr. Ankit (at Patna) called me for selling his product on 12th May 2017. After listening to him, I was impressed and wanted to take the product. The executive told me that the total amount to be paid for membership would be approx 2 lakhs but today we are offering it for around Rs42778/- and you can pay this amount in 3 equal instalments through credit card. Rest amount can be paid in installments....
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Dewashish Jain
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor customer service

Address:Jabalpur, Madhya Pradesh, 482002
Website:www.sterlingholidays.com

I have purchased sterling timeshare membership through their company representative in jabalpur ; although there were many false promises which later proved how poorly company handles the customers.
Then i requested for cancellation as i wanted to close this membership against which they replied that i will get zero amount as refund.

I wanted to stop there itself but they went ahead & deducted the emi also.
Now...
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MahendraAseri
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

membership issue

Address:Jodhpur, Rajasthan, 342003
Website:www.sterlingholidays.com

My name is dr. Mahendra kumar aseri and i'm 56 years old. I was contacted by mr. Ayush saxena from sterling holidays to subscribe to their membership on 16th july 2017. He made many false promises regarding the membership and the benefits that comes along with it. He also misrepresented himself as an alumni of iit delhi (Which we recently came to know that he is not by browsing his facebook profile) thereby gaining our trust and managed to...
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A
anita chand
from Mundi, Madhya Pradesh
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refund money

Address:Chennai, Tamil Nadu, 480001
Website:sterling holidays

I am a sterling holidays member..I deposit 40141 rupees for membership...but sterling holidays gave me free 2night and 2 days. When I went to lonavala resort it was not good no facilities. I called customer care and wants my money back I said you can take 2 days hotel rate and rest of the amount to be return.but they are not giving my money back.kindly help me ....
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munish gagneja
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

aac

Address:Panipat, Haryana, 132103

Sir my cusomer i’d is 79093 in the name of munish gagneja residents of 333-l model town panipat haryana 132103 & my registered mobile number is [protected] email i’d is
[protected]@gmail.com
I have transferred an amount of 3552/- through neft from my current account number [protected] company name is bala ji extrusion
Amount was credited around 11:19 am dated 04/01/2018
I have not received any kind...
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drcdnarain
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not honoring sbi bank transaction through pos

Address:Puri, Odisha, 752001
Website:www.sterlingholidays.com

I am dr. Chandra deo narain, an old member of sterling holiday resorts, membership number vts 22503.

I visited sterling holiday resorts, puri, odisha, with family, on 23rd dec, 2017, at noon. Confirmation voucher number for this holiday is[protected], dated, 26th sep, 2017.

Inr 5000.00 is paid through pos to sterling holiday resorts, puri, on 23rd dec, 2017, at 4.02 pm. Transaction no. Is[protected], for pos...
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Ranga77
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

false information provided/membership cancellation

Address:410210

My membership number is 1236856. One of your representatives visited our home and provided us with details. He mentioned that the rci membership is free and i later found out that it is valid for 2 years only out of which we won't be eligible for first year because our emi will still be running.

I then asked for membership to be cancelled on the day i received the card and asked for refund for inr 40000. Mr. Manavalan, who...
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