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Sterling Holidays Resorts Complaints & Reviews

2.7
Last updated Mar 24, 2024
Complaints 433
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224
Unresolved
209
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Sterling Holidays Resorts Phone Numbers

Toll free
1800 3000 2727
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+91 44 3357 3300
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Fax
+91 44 3357 3423

Sterling Holidays Resorts Website

Sterling Holidays Resorts Head Office Address

Citi Tower, No.7, 3rd Cross Street, Kasturba Nagar, Adyar
Chennai
Chennai District
Tamil Nadu
India
600020

Sterling Holidays Resorts reviews & complaints page 10

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P
Paresh Pareek
from Dhamtari, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

forged gift vouchers in market

Address:Chennai, Tamil Nadu
Website:www.sterlingholidays.com

I received a call from the agent of the company to collect the free gift vouchers for my family to enjoy holidays for 3 days and 2 nights at any resorts in India within 6 month on 31/03/2018. But when I contacted just three days before mail received from the company straight way denied to provide the gift. The company is befooling the consumers. Be aware....
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H
haardik ssugandh
from Chennai, Tamil Nadu
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refund not made and fake promises

Address:Bhavnagar, Gujarat, 364001
Website:www.sterlingholidays.com

Membership id - 147402

Hello,

Above membership no is of my dad who is around age of 60 and has been looted of a lot of money of his savings. He was promised a lot of things once he purchased the membership to which he was very with. The problem started he paid initial payment of 1 lakhs. Before paying the money my father had requested the sales person to send all the verbal offers promised in writing which could...
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D
Dhananjay537
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund membership down payment amount and cancellation

I purchased sterling blue studio membership in July-2018. My Membership ID is 1239390 (Neha Mantri).

Here begins my story:

We (I and my husband) were constantly getting a call from Sterling Holidays about the exhibition held at Sayaji hotel Indore. They were calling and telling that you had received a 2N/3D holiday voucher free of cost and to collect the same you have to come to Sayaji hotel. We said we do not...
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P
Priya05
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lack of support service and no response

Address:Mumbai City, Maharashtra, 421201

Hello

Membership number-1238412

Firstly it does not seems good to raise complaint every now then.

Issue-
1. I have not received the agreement copy.
2. The relationship manager (Mr. Pratik) does not respond to queries raised. Have asked him few queries but there is no response from his end. Its been now more than 12days.
3. I want to change my plan of payment but i don’t know...
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G
grinalpatel
from Daman, Daman and Diu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

to cancel my sterling membership and refund my money back

Address:Daman, Daman and Diu, 396210
Website:www.sterlingholidays.com

My name is grinal patel. My sterling membership id is 1230016. I puchased it in july 2016. I had paid nearly 80000 down payment and another amount on installment. My installment is 5759 and also deducted 3 installments, 1 instllment in sep 2017, 2 installment in nov 2017 so i nearly spent 100000/- rupees. Now i explain you my complaint in details.
I visited website of sterling and sterling executive called me and appointment has been...
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M
ManishSinghRajput
from Raipur, Chhattisgarh
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fake commitment by sales and worst customer support

Address:Jabalpur, Madhya Pradesh, 482001

Dear, my name is manish singh, contact number -[protected], [protected] and membership id is 1235284, sales team of sterling gave several fake promises like ₹42000 cash card of hdfc, no problems even in part payments etc.. I paid more then ₹80000 till now to them and still now i am not allowed to access 1 day free trip to any of their resort, they delay it due to any reasons and ask me to continue to pay balance and even not waiving off...
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A
Abizer Junagadhwalla
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not refunding the membership

Address:Mumbai City, Maharashtra, 400010

There was this guy named Jeeshan has come to me for this sterling holidays, he provided half information regarding the membership and sold us the membership, when the the representative of sterling holidays called us to confirm and explain the terms and condition that time there was other information given, because of this differences in terms and condition, so i requested them to return the membership fees.
After that Jeeshan had...
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A
Arzan Pitt
from Mumbai, Maharashtra
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membership id : 380201385 membership id85584

Address:Mumbai City, Maharashtra, 400026

Hi, this is with reference to my booking for manali holidays @treebo celebrity hotel resort di89, behind club house, vpo old manali. We had subscribed for
Two rooms 1) 8/6/2018 - 11/6/2018 & 2) 8/6/2018 to 15/06/2018.
This is with reference to mandatory meal charges of rs2500/- per room per day. According to mamta madam we were upgraded& sent to vijan hospitality hotel (Celebrity hotel)@ manali, which is quite far & interiror...
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S
shrikantdeg
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non refund of money

Dear sir/madam,
I have subscribed to your holiday package on 16/08/2017 in nagpur. That time the manager promised me to send me a cash back of rs. 28000/- on subscription within 6 months of time. Now since more than 11 months have passed, and i am still to get the cash back, i would like to cancel my membership. I have already paid rs, 1, 17000/- to you without availing a single holiday.
Please refund me my amount asap. I...
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F
Faran131
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake gift voucher

Address:Moradabad, Uttar Pradesh, 244001

I got a call from sterling on 25th may and they also contacted my friend and asked us to come with our wife for 45 mins on 26th may 2018. I went to hotel mansarover paradise along with my wife and my friend and his wife. They had a long conversation with us to take their 25 years membership and i told them that will confirm about the membership whether we want to take it or not in few days. They gave us the voucher for 2 nights and 3 days...
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R
RBaruah1`
from Guwahati, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorized debit from credit card

My membership id is 1234781.
Sterling holidays debited my husband's icici credit card on 07.06.2018 for an amount of rs. 10498.00 without any authorization. We have not authorized sterling for any kind of deduction from the credit card without proper authorization, by doing so they have violated the rbi guidelines for two factor authentication. Matter was reported to customer care of sterling and to their customer relationship manager...
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S
Subramanian Ashok
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorised debit to credit card account

Address:Chennai, Tamil Nadu, 600090
Website:sterling holidays resorts

[protected] / today morning got a debit message in my cell for rs.14, 015/- this was swiped by sterling resorts company from my credit card account. I have not authorised any debits to my credit card account.
Customer id: 1234523. This is unfair and not expected from a company like sterling resorts... Expect a response from the compnay now.
Called their corporate office, but they were unable to help. The customer care id call...
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R
ramnath v
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst customer services and hospitality

Address:560085

Hi we just finished the worst holidays from kodai by the valley we were a family of 6 adults and a kid. We had a pathetic experience as your staff s are so dam careful and not bothered for anything. We did not have proper room facilities not even soaps and towel had kept we had to follow up with them for everything. We had dinner alacate which was horrible and when we complained they said you should have informed earlier and we let it go....
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Priya05
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non receipt of physical kit and documents

Address:Thane, Maharashtra, 421201

Dear sir/madam

Membership number-1238412
I have not yet received the physical kit and as per the status from your end and dtdc end it’s showing delivered. Inspite of doing follow up there is no response from 07th may 2018 and it going to be a month. If the start is so bad then kindly let me know about further else i request you to kindly refund the amount paid and cancel membership as your customer support and r. M....
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lalit sabita
from Amritsar, Punjab
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membership

Address:Chennai, Tamil Nadu
Website:www.sterlingholidays.com

Dear sir /madam
1 i am a member of sterling holiday resort. Id 1219820
2 i paid 5 lac plus amount for membership
3 whenever i apply for rooms, non availability is a routine.
4 e. G now i applied for 17, 18, 19 june 2018 at mussorie daancing leaves. First they asked for rs 18880 as annual maintenace. I paid on same day. After i paid they said rooms not available on given dates.
5 at ooty in dec 2017, i was...
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shejal gawadr
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating about giving free voucher

Address:Kolhapur, Maharashtra, 416002
Website:sterlingholidays.com

I got a call from a person named rahul from sterling holidays and told me that i have won 2n/3days holiday voucher just i have to attend the 45 minutes session and the person told its your wish whether you take membership or not you will be given your voucher but i have not yet recieved any i am trying to call that guy but he is not picking my call. I just want my voucher to be given. His name is rahul and his contact no-[protected]...
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Prashant Agarwal Agra
from Kasganj, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation of membership application and make a refund

Address:Agra, Uttar Pradesh, 282005

Dear sir/ Madam,
My name is Prashant Agarwal and the Reference Number for my query is 03555748.
I have applied for Sterling Holidays Membership (White 770) at Prem Ford Agra Promotions through Mr. Guru Datt Rana and Mr. Ayush Saxena on 14th March 2018.
I Have Paid the initial amount 12.5% (43738/-) through my Debit Card and two cheques on 14th March 2018 in favour of Sterling Holiday Resort for which I got a confirmation...
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kans@123
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

annual amenity charges

Address:Chennai, Tamil Nadu, 160055

My customer no is 57222 and i have a sterling timeshare since 1995 ie nearly 28 years under the 99years lease agreement. I have utilised the services of the company only twice or thrice. My observations areas under:
(A) aac started by company is a breach of trust with customers, specially customrs who are more than 20yrs old.
(B) aac being charges at exhorbitant rates.
(C) no efforts by the company to facilitate customers...
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Address:600126
Website:www.sterlingholidays.com

I have taken membership 1 years back and from then till now my experience has been horrible.
Sterling Holidays WRONG COMMITMENT 2year international holidays and 10day of domestic holidays.

UNABLE TO BOOK HOLIDAYS IAM TRY TO BOOK THAT TOLL FREE NUMBER
2 MONTH PLS WAIT OUR CUSTOMER CARE EXECUTIVE BUSY AT THE MOMENT ..

WASTE OF MONEY AND TIME...
panneerselvam
[protected]
customer...
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A
ashok4160mewara
from Jodhpur, Rajasthan
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commitment not fulfilled

My name is ashok kumar mewara. I was contacted by sterling holidays resort limited through sms that i have been nominated for 3 days complimentory voucher. Requested to collect voucher from pc jewellers, beawar where i met your sale representative named mr. Amit chaurasiya and few more people from our good organisation on 10th nov 2017.

The scheme explained to me by your representative is that original membership fees (Product...
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