Street Style Store Complaints & Reviews

Address: Gurgaon, Haryana, 122022

I have placed an order on 27th Feb and today it was suppose to deliver today. Delivery person called and said he will arrive by 2 pm so I called him at 1.25 pm to confirm the arriving time and again he said he will take 30 to 45 mins but he called me at 1.40 pm for 5 times but i was unable to receive his call as we are not allowed phone inside production floor which i already informed him. As I missed his call i stated calling him at 2pm and called him for 15 to 20 times but he was not bothered to receive my call.

Apr 21, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Mar 20, 2018

Updated by srawnee chatterjee The number +[protected] which is provided is also not a valid number. Are you guys marking fun or customer service? Shame on you. #streetstylestore worst customer service I have ever seen. Thanks for the experience.

Verified Support

Mar 21, 2018

Street Style Store Customer Care's response Hi,

As per the information given from courier company's end regarding the your order. It seems that the order has been refused from your end. You can place a new order for the same products, if you want to order for the same products.

Thank You
SSS

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I placed an order for 4 pairs of shoes on 18 march, 2018 for which i was charged rs 2007 through netbanking. However, no order was placed on the website even though money has been deducted from my account. Can you refund my money or atleast confirm my order? I have received an email from cc avenue regarding the deduction of money but no email from streetstylestore. Would appreciate your help!

Apr 19, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Mar 09, 2018

Nivedha Elango's response Please return my money back

Verified Support

Mar 19, 2018

Street Style Store Customer Care's response Hi,

A quick update here on your query. You will be glad just like we are to know that we have received your payment. A big thank you from streetstylestore.com on shopping with us.

It was a technical error on our end and we will make sure this does not happen next time. Nothing much to worry here, we will complete your order now We are generating your order #2135134 .
You must have already received a mail form us about Order confirmation. And if you have not yet, it is on its way.

In the meantime, visit our website to check whats new. (http://www.streetstylestore.com)

If there is anything else we can do, let us know.

Helpdesk
Streetstylestore.com

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S

Sâmmridhíì Pandeyy

from Lucknow, Uttar Pradesh

Mar 19, 2018

I got delivered shoes of the wrong size.
I made an exchange request, They took back the shoes but did not deliver the changed product! What the is this? If I dont recieve the products, I'll claim this site. I mean it. Rimjim Deka pls consider

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Nivedha Elango

from Chennai, Tamil Nadu

Mar 19, 2018

I don't know what will be the size of the sandals and I ordered it but I want to make sure I have the right to ask condition.

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Address: Nagpur, Maharashtra, 440025

My order has not been delivered yet. Order id. Is 2096747. It's been more than 21 days and they have just accepted the payment amount. As i contacted the store they said that they will put the order on priority basis but it's been so long and they still haven't gave any response regarding my order. Please deliver my order as soon as possible. Don't make me give a bad review to your site

Apr 22, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Mar 19, 2018

Street Style Store Customer Care's response Hi,

Your details have already been forwarded to the concerned department. on a priority basis and will be dispatched very soon. We assure you that our products are worthy to wait and your cooperation and patience will be appreciated.

Thanks
SSS

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Ankita Muluk

from Bhubaneshwar, Odisha

Mar 19, 2018

ID #2090226 this is my order. I ordered shoes on 20th February 2018. And i still did not get my order. There is a notice after placing an order to wait for 15 days to receive its been 1 month almost which i've paid for my order. I got your email but not any information about my order. I should get some information about my order. I paid for it if order cannot be placed by company then company should refund me for shoes. Send me information about tracking me order n date of delivery as soon as possible. Customer cannot wait on hopes.

worst delivery service - Comment #3043538 - Image #0

worst delivery service - Comment #3043538 - Image #1

worst delivery service - Comment #3043538 - Image #2

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SANGYUKTA SAIKIA

from Dimapur, Assam

Mar 21, 2018

Its been nearly a month since I have ordered in SSS. But I know why on earth its taking so much of tym to deliver the products. Plus they don't provide a valid customer care number to know the proper status or track the order. Can I know when will I get d orders, as I have made the online payment too..plz reply.

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Address: 403508

I had ordered 2 pairs of boots of 39 size. One of them is 39 and the other is way smaller. I have requested for exchange on 5th march and raised several queries after that but receive the same standard reply and no pick up is done till date. I tried calling the customer support no also but no response. I'm very disappointed with the service and writing here with the hope that now atleast it wil be addressed.

Apr 21, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Mar 19, 2018

Street Style Store Customer Care's response Hi,

We really apologise for the inconvenience !!

The pick-up will take "2-4" working days. Once product is picked up from your address, you may revert us on the same email confirming that the pick-up is done.

Once the package will be received by our warehouse, we’ll dispatch the replacement order quickly.

Thank you.
With regards
SSS

Mar 19, 2018

Updated by Teresa Mangu It has been 14 DAYS since the request has been made. This is the same reply i get for every query raised that it wil be done in 2-4 days. Do you even read what people write? And which is the same email you'll are talkin about. Can i get the email id?

Apr 04, 2018

Updated by Teresa Mangu The pickup was finally done on 21st march and i have also received a mail on 26th march that the parcel has reached the warehouse and that the exchange will be sent. Till date i havnt received the shoes nor any update.

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Teresa Mangu

from Akot, Maharashtra

Mar 31, 2018

The pickup has finally been done and i have also received a mail that the parcel has reached the warehouse. Can i get updates on when the exchange will be dispatched and when i will receive it?

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Hello
I had ordered one pair of shoes for rs.674/-. But the shoes size is unfit for me. So i just wanted to return it. But i tried to call them several of times but they are not responding. The quality of shoes is very poor as they shown in sites.
I am waiting for such long time is resolved and i get the right size of shoe.
My order id - 2082520

Apr 19, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Mar 19, 2018

Street Style Store Customer Care's response Hi,

We really apologise for the inconvenience !!

Please share the images of the products you have received in the following email id "sss.[protected]@gmail.com".

We will surely help you out on a priority basis.

Thank You
SSS

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Rucha96

from Pune, Maharashtra

Mar 19, 2018

I ordered on 11/02/2018. It’s been more than a month and my order is still not delivered. I have already paid through online payment.
In the invoice there is no track ID so I have no way to find out when my delivery will be done. This is very disappointing.

Order ID - 2080062

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S

Sâmmridhíì Pandeyy

from Lucknow, Uttar Pradesh

Mar 19, 2018

I got delivered shoes of the wrong size.
I made an exchange request, They took back the shoes but did not deliver the changed product! What the is this? If I dont recieve the products, I'll claim this site. I mean it. Rimjim Deka pls consider

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I ordered 3 sandals from street style store on 12 feb 2018 order id #2081432 it was a prepaid order, i have already raised 6 requests about the order but it is still not delivered nor the team is concerned about delivering the order, on 9 feb i got a call that the order will be delivered by 12 feb but it was not delivered even not on 17 feb (Today) and they are even not refunding my order nor responding to my requests. This is worst service i have ever received from any shopping site.

Apr 25, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Mar 19, 2018

Street Style Store Customer Care's response Hi,

We really apologise for the inconvenience !!

We have rearranged the delivery of the products. You will receive it within next 2-3 working days.

Thank You
SSS

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ShahTanvi

from Gwalior, Madhya Pradesh

Mar 19, 2018

Hi Team
I have heard this answer from your team many times hoping it to be true this time and i hope it will be delivered this time

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Address: Vadodara, Gujarat

I placed an order for 2 pairs of shoes and it's been over 1 month but after receiving it and paying the decided amount due to incontinent size i returned it back through the exchange process and i haven't recived any replaced order yet. If so is the case better get back to me regarding the same order on my provided contact details or else just cancel up the order and return my funds to me.

Apr 21, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2018

Street Style Store Customer Care's response Hi,

We really apologise for the inconvenience !!

Your details have already been forwarded to the concerned department. on a priority basis and will be dispatched very soon. We assure you that our products are worthy to wait and your cooperation and patience will be appreciated.

Thanks
SSS

Mar 19, 2018

Updated by RishitaTanwani I wanna get my order as soon as possible or else imidiate actions will be taken now regarding your irresponsibilities.

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Address: New Delhi, Delhi, 110009

Website: www.streetatylestore.com

Order placed for inr 1050 on the street style store website on 16th march at 18:38 hours. Payment deducted from my debit card but order not showing in my account on the website. Order number shared on cc avenue email is [protected]-6189253
Why is my order not yet confirmed even after deducting payment. Please help urgently
Payment is done but has my order been confirmed or not. Why have i not received any confirmation email from the company

Apr 30, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2018

Street Style Store Customer Care's response Hi,

We really apologise for the convenience !!

Due to some technical fault, we had received your payment, but no order was placed from your end. We are therefore initiating your refund from our end.

It will take "5-7" days for the refund to complete.

Hope this will be not our last conversation and you will order with us once again.And we assure you, we will go extra mile to give you best of services. Its just that we got unlucky this time.

If there is anything else we can do, let us know.

Thank You
SSS

P.S. - Please mark this case as resolved, if you find your query has been resolved from our end.

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Address: New Delhi, Delhi

Website: www.streetstylestore.com

I ordered a top in july 2017 from here. I received a different item. I sent it for exchange and only the size could be exchanged not the product. I never received my exchanged item. My 1000 rs was wasted. There is not even money refund policy. It has similarly done lots of fraud with the customers as same.
I want to sue this company for all customer's losses.

+1 photos

Apr 30, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2018

Street Style Store Customer Care's response Hi,

We really apologise for the inconvenience !!

We have already issued you a credit note of Rs 499 as your order went out of stock. The credit note will be valid for one year. You can redeem the credit note to purchase some other product from our website.

The credit note will be available under "MY VOUCHERS" section of your SSS account.

You have to apply this in the first step of the checkout process. You will have an option to input

the Voucher code. Please feed the code there and press OK button or press ENTER Key.

Thank you
SSS

P.S. - Please mark this case as resolved, if you find your query is resolved from our end.

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Address: Ambala, Haryana, 133207

Website: Streetstylestore.com

#Order no. #2088189 now exchange order no. 2111341
I ordered from SSS on 18th feb got my order on 22nd feb I PAID FOR IT, had wrong sizes so I requested for exchange the delhivery person took my order on 24Th feb and since Then I jave not received my order. The delhivery compay details said they have given back the courier to SSS. Also sss has said it is under priority . BUT THIS IS TOO MUCH NOW. How patient you expect a person to be? It' s a month already it just takes 3 days to deliver from delhi. Wat the hell is going on? I am gonna file a case against this site.

+1 photos

Apr 26, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2018

Street Style Store Customer Care's response Hi,

We really apologise for the inconvenience !!

Your order is ready for dispatch. This means that we will ship your shipment in next 3-4 business days.

Thank You
SSS

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Shreya2

from Noida, Uttar Pradesh

Mar 15, 2018

Same! I ordered a product and received a faulty item . Sent it for exchange in June 2017 and it never received the correct product. Even the product was totally different as shown in the picture.so much annoyed with this company.my 1000 rs just went to waste and I will sue your company for this.doing fraud with the customers .the worst service from a company.
And do add the money payback feature into your exchange policy and I'm definitely going to complain abt Ur company

paid for my order but no exchange delivered - Comment #3040616 - Image #0

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Today, I had placed my order of 3 flats on and my order Id is #2126116. I made an online payment of Rs. 1149. The amount got deducted at the same time but didn't receive any confirmation from their end onto the email.I think its a complete fraud company. I am not getting any status of my product from their end which is quite frustrating...
Please confirm the status of my order. I have already raised a query but didn't get any revert from them.

+2 photos

Mar 20, 2018

angaihi's response I want my money or my order as soon as possible

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angaihi

from Imphal, Manipur

Mar 21, 2018

I have done two times my order my account balance was cut 624+624 but I have seen my order it was written that no order was place but my balance is cut from my account what is this solve my problems .I try to call customer care but computer says I dilled the wrong no

payment deducted but order not confirmed - Comment #3046041 - Image #0

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Address: New Delhi, Delhi, 110030

Website: Streetstylestore.com

I had placed my order of 2 wedges on 24th feb 2018 and my order id is #2096680. I made an online payment of rs. 1149. The amount got deducted at the same time but didn't receive any confirmation from their end onto the email. Now, if i am trying to reach them out they even didn't provide any contact details, email id or any tracking status. I think its a complete fraud company. I am not getting any status of my product from their end which is quite frustrating.

+1 photos

Apr 25, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2018

Street Style Store Customer Care's response Hi,

We really apologise for the inconvenience !!

Your product seems to be taking too much time in production. Due to some unavoidable circumstances, we are facing some operation faults. This cancellation was due to some operational problem on our end . We have initiated your refund request to the accounts department. It will take "5-7" days for the refund to complete.

Hope this will be not our last conversation and you will order with us once again.And we assure you, we will go extra mile to give you best of services. Its just that we got unlucky this time.

If there is anything else we can do, let us know.

Helpdesk
Streetstylestore.com

Verified Support

Mar 17, 2018

Street Style Store Customer Care's response Hi Neha,

Please do not share your bank details here, if anyone asks for to avoid cyber crime.

Thank You
SSS

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Address: Kolkata, West Bengal, 700008

Website: Street Style Store

This is in reference with order ID. UKXBZRVPG which was placed on 23rd February, 2018 and received on 11th March, 2018. Since two of the products which has been delivered is wrong I would like to get a refund and return the order. I have also tried to contact customer care through Street Style Store website and also raised a query with reference no 266720, in reply they have sent me a system generated mail which wasn't of any use. I would expect your help and cooperation at your earliest convenience and also kindly provide me with a contact number for further communication.

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Street Style Store customer support has been notified about the posted complaint.

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Address: 560003

Website: www.streetstylestore.com

I had received the shoes. The quality is not worth of 1000/- and the sizes were too small.
Then i came across the 'we do not initiate money refunds' message on the website.

So, i requested for 2 sizes up. The delivery guy has taken back the parcel already. It's been more than a week. But, there was no message or update about whether the parcel has reached them or not. I don't even know if the right delivery person has taken the parcel. He didn't ask for any signatures or anything.

Payback the money, or at least deliver the exchanged shoes.

Apr 18, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2018

Street Style Store Customer Care's response Hi,

Please be rest assured, you will receive a mail from our "Helpdesk Team", who will be resolving your query on a priority basis.

We will help you our asap.

Thank You
SSS

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Pkotwani

from Bhopal, Madhya Pradesh

Mar 13, 2018

Product i got its the worst one i paid 535 and i got a sandle of rs 100 i want to replace it immidiat
And not replaying nd not pickuping my calls jst call me asap
This sss site is not replying and not answering my call this site seems me fake...
Contact me asap waiting for ur reply ...

Prachi kotwani... please resolve my problem asap

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A

anvesha Shukla

from Mundi, Madhya Pradesh

Mar 13, 2018

I had ordered 3 pairs of sandals on december. However there were size issues and I initiated for exchange.
The product was taken away and they promised to exchange it within 3 days.
The exchanged new product has still not been delivered. It has been 2 months since then.

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Address: Sambalpur, Odisha, 751010

Order number :2114483
The shoes are of very poor material and quality is abysmal.
The size is totally wrong.
Not any where near fitting me.
Please exchange the product.
These kind of product should be marketed online.
Some friends had adviced not to order from this site.
The product is nowhere near what it was shown on site.
How can the company be so fake.
Thy don't even have return policy.

Apr 25, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2018

Street Style Store Customer Care's response Hi,

We really apologise for the inconvenience !!

The pick-up will take "2-4" working days. Once product is picked up from your address, you may revert us on the same email confirming that the pick-up is done.

Once the package will be received by our warehouse, we’ll dispatch the replacement order quickly.

Thank you.
With regards
SSS

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I won a pair of boots by sss but i was sent across a wrong size, i didn't have an order id as i had won them. I had a conversation with the concerned person and the exchange was possible. Nobody after that got in touch with me. I'm facing a great inconvenience since 1 month for no fault of mine. Nor can i use the shoes neither keep them. If you guys don't allow exchanges then why send the wrong sizes? That wasn't even my fault.
Guys please, for your mistake don't let a customer suffer. At least allow me to go to the warehouse myself to get it changed.

Apr 20, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2018

Street Style Store Customer Care's response Hi,

We regret we cannot a reverse pickup. We have already had a conversation with you regarding the same.

Please try to understand.

Thank You
SSS

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M

Mudra Shah

from Surat, Gujarat

Mar 13, 2018

The boots which I bought do not fit me properly as they're a size small than my feet. And so I want to exchange them for one size bigger than the one i bought. Please start the exchange procedure asap.

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Address: 452001

My order no. Is 2040182 it can be b cancelled how?

Because m not cancelled dis order and show ur contact number on social sites if your not fake and so many customers are disappointed because for ur incorrect number
And please revert of dis complain i am fully unsatisfied of your service so please improve ur service and provide your contact number asap.

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Address: 679322

Website: streetstylestore.com

I didn’t receive any courier from your side I have ordered one set .delivery tym is over.item not yet shipped.are u guys cheating use a fake sight..rubbish plz do send me the correct informstiin wen will u send me the item send it to me as soom as possible inform me before the item is on its way or it gets delivered ...plz send me the correct information on 17 th october i ordered but not yet delivered plz take action against delivering the product as soon as i m sendin the below documents

+3 photos

Jan 6, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Nov 28, 2018

Street Style Store Customer Care's response Hi,

Your order #2475424 is ready to dispatch and will be shipped soon.
You will receive the shipping details via mail once order will be shipped.

Thanks
SSS

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I have got the wrong product that is completely different from the one shown on the site. Order id: 2114273 reference no : dddvjaeim order date :[protected] item is non replaceable and non refundable as well. I felt waste of money purchasing from this site, i would like you to repalce the product with the right one and kindly provide the customer care no on your site for customer conveyance

Apr 13, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Mar 13, 2018

Street Style Store Customer Care's response Hi,

We are forwarding your case to the concerned department. You will surely receive a call back from one of our executives who will resolve your query on a priority basis.

Thank You
SSS

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Address: Mysore, Karnataka, 570015

Website: Streetstylestore

I bought 3 tops from this site. They were cheap quality and the stitches were pathetic. As they don't have return policy i'm stuck with this awful tops. Can i please buy some other clothes or shoe from your site. Its horrible. My order id is 2113380. At least gimme an option to take something from your site rather than being stuck with clothes like this. My email i'd is [protected]@gmail.com.

Apr 25, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Mar 12, 2018

Street Style Store Customer Care's response Hi,

Please be rest assured, your case has been forwarded to the concerned department. You will receive a call back from one of our executives who will resolve your query on a priority basis.

Thank You
SSS

Street Style Store Complaints & Reviews

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Street Style Store reviews & complaints page 104

delivery service

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money deducted but no order placed #20180318111532-6204677

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worst delivery service

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order 2099744.. wrong size of shoes sent and not doing the pick-up

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issue with shoes

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not delivering prepaid order even after more than a month

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#2113961

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payment done but no confirmation email

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dress-top. faulty item.no exchange received

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paid for my order but no exchange delivered

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payment deducted but order not confirmed

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no order update

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wrong product delivered, customer care refusing to cooperate

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not received the exchanged items

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poor quality and wrong size of shoes

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return can't be initiated.

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I am not cancelling my order so how can company cancelled my order

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set of 4-paradise found bag

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wrong product delivered and no customer support services available

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clothing item

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