Street Style Store Complaints & Reviews

Hello, i had orders 3 tshirts for the sale of 3 for ₹999 i received my order in february but due to size issues i had placed a replacement for it within a week a delivery boy had come to take my order and took my bank details and said that i would get the money i had payed it’s been nearly two weeks or so and i haven’t recieved the payment back. Please can you see what’s wrong and when am i going to receive the payment or replacement back. I hope this message awares you about this order.

Apr 8, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Mar 05, 2018

Street Style Store Customer Care's response Hi,

We really apologise for the inconvenience !!

Your order is ready for dispatch. This means that we will ship your shipment in next 3-4 business days.

Thank You
SSS

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S

Sun326

from Mumbai, Maharashtra

Mar 3, 2018

why would you give any details related to your bank account? Its not safe.

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Address: Bangalore, Karnataka, 560103

Website: Streetstylestore.com

I placed an order on streetstylestore.com 2nd february, today is 2nd march i haven't received my order. I was sent a wrong parcel for which i paid the amount thinking it is the correct one.

My money is not yet refunded nor have they delivered the correct order. Also, the incorrect order's box was torn.

They have no helpline to call for customer care nor do they revert to mails.

What kind of a business are you guys running??

Least i can expect is a personnel calling me and updating about the things i have ordered and when can i get my refund!!

+1 photos

Apr 8, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Mar 05, 2018

Street Style Store Customer Care's response Hi,

As per our telephonic conversation, we really apologise for the inconvenience !!

We have hereby adjusted the amount of Rs 1049 in your order #2077443, you will be paying Rs 150 at the time of delivery.

P.S. If you find that the case is resolved on our end, please mark this case as resolved.

Thank You
SSS

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Address: New Delhi, Delhi, 110041

Website: www.streetstylestore.com

I had purchased a product from street style store order no.2001272 on 30.12.2017 and the product was delivered and i asked to exchange the product and it was done by order no.2070237 on 05.02.2018 and again i asking them to exchange the product size because the size does not fit but whenever i sent then a support request they send me a computerised feedback and the problem is not yet resolved. I have even told that i will pay the courier charges if any but they are not solving my problem iahve send them many request but no satisfing feedback from them for exchange of size. I ready to pay the exchange charge of rs200/-. Sss please resolve my issus asap.

+1 photos

Apr 5, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Mar 05, 2018

Street Style Store Customer Care's response Hi,

We really apologise for the inconvenience !!

In the meantime, you will receive a pickup confirmation mail from one of our executives. Please be rest assured, your query will be resolved asap.

Thank You
SSS

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Address: Mumbai City, Maharashtra, 400709

I placed order on 28th february 2018. I ordered 3 shoes worth the amount of rs. 1583... I did card payment. The amount was deducted from my card but i did not receive any mail regarding the confirmation of my order neither my order is placed. And i did not even receive the order number.. And the customer support also does not provide proper information
Kindly revert back.

Apr 4, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2018

Street Style Store Customer Care's response Hi,

As per your query, we request you to please share your registered email id or mobile no in the following email id "sss.resolveer @gmail.com".

We will help you out on a priority basis.

Thank You
SSS

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Address: New Delhi, Delhi, 110016

Website: Street style store

I’m not able to initiate size exchange. The order status shows shipped where as the order was delivered yesterday n even the courier service site shows delivered. So I’m not able to initiate exchange and ur policies even say that it should be initiated within 5 days of delivery. How am I supposed to get the correct size??? What am I supposed to do with a wrong size sandal?? What about the money I’ve paid for it?? U guys have not even provided any customer care no. or any email id. Do you guys even check mails?? N ya I want it to be exchanged with March or I’ll have to do something against ur site n all.

+2 photos

Apr 4, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2018

Street Style Store Customer Care's response Hi,

We really apologize for the inconvenience !!

The pickup will be done within next 3-4 working days. Once the pickup is done and we receive the products in our warehouse, we will generate your replacement order accordingly as per your convenience.

Thank You
SSS

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Address: New Delhi, Delhi, 110088

Website: Street Style Store

It looks like you guys will take 3-21 days for refunding or checking the reply like your delivery policy...please check the email i have replied as i have sent my PAYTM number and refund it right away I dont any patience left to deal with you guys.Please refund it right away im starting to think that you guys get more complains then orders .Pathetic ### Style Store

Apr 4, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2018

Street Style Store Customer Care's response Hi,

Please be rest assured, we are working on your case on a priority basis. You will receive a call from one of our executive who will resolve your case on a priority basis.

We really apologize for the inconvenience !!

Please bear us for the last time.

Thank You
SSS

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Z

Zeal Karwa

from Mumbai, Maharashtra

Mar 1, 2018

Hi,

I have order the clothes from streetstylestore, ORDER REF 2076261, TILL NOW I HAVENT RECEIVED MY ORDER AND ALSO NOBODY IS RESPONDING.

I had made the payment also.

Kindly resolve

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Address: New Delhi, Delhi, 110088

Website: Street Style Store

Made a complain on the 23rd January 2018 and received a reply on my email for a refund by Paytm asking for my number replied to the email the next day it seems nobody is paying any attention to my reply.Such a cheap Company I guess You dont even have the funds to refund back to your customer.Either refund or I would take this complain to the next level because I have 6 other friends of mine who got scammed by SSS I will force you to shut down your companyy

Apr 3, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2018

Street Style Store Customer Care's response Hi,

Please be rest assured, we are working on your case on a priority basis. You will receive a call from one of our executive who will resolve your case on a priority basis.

We really apologize for the inconvenience !!

Please bear us for the last time.

Thank You
SSS

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Hi,

This is with regard to order number #2063156. Have you initiated the refund process? Will you be sending the product or will you refund the amount paid? Still there is no change seen in the order status. If you are planning to refund, please make it soon, so that i can place another order.
I suggest you to please share a customer care contact number for your firm so that we have a direct means to communicate our issues with you.
Please take the necessary action and respond.

Thank you,
Neha

Apr 4, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2018

Street Style Store Customer Care's response Hi,

We have initiated your refund from our end. Please be rest assured, the amount will be refunded in your bank account within 5-7 working days as per bank's policy.

Thank You
SSS

Note - Please do not share your bank details with anyone if anybody asks for. Mark this case as resolved, once you find that this case is resolved from our end.

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Address: 734006

Website: streetstylestore.com

I had purchased a product from street style store order no.2001272 on 30.12.2017 and the product was delivered and i asked to exchange the product and it was done by order no.2070237 on 05.02.2018 and again i asking them to exchange the product size because the size does not fit but whenever i sent then a support request they send me a computerised feedback and the problem is not yet resolved. I have even told that i will pay the courier charges if any but they are not solving my problem iahve send them many request but no satisfing feedback from them for exchange of size.

+1 photos

Apr 4, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2018

Street Style Store Customer Care's response Hi,

We really apologize for the inconvenience !!

The pickup will be done within next 3-4 working days. In the meantime, you can confirm us the size you want in exchange in the following email id "sss.[protected]@gmail.com".

We will generate your replacement order accordingly. You can pay Rs 200 at the time of delivery.

Thank You
SSS

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The item i received in the replacement order is also a faulty item.

I sent the original product back because it was a faulty item and i received the same in the next replacement order.

You can take back the shoes i don't care, they are fake picture of what's shone on the site.

Now, i want my money back. Or else i will go to somewhere better. I just need my money back asap.

Reply fast!

My order no. Is #2039947

Apr 4, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2018

Street Style Store Customer Care's response Hi,

We really apologize for the inconvenience !!

Please share the images of the faulty products you have received on the following email id "sss.[protected]@gmail.com".

Once we receive the images from your end, we will arrange a reverse pickup asap.

Thank You
SSS

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C

Chandhrica Pagadal

from Bhubaneshwar, Odisha

Feb 26, 2018

This is only my second time ordering from SSS and they haven't delivered in over 2 months. There's no number to call, to enquire about the delivery. And no response when I write to them

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Street Style Store Customer Care's response, Mar 2, 2018

Verified Support

Hi,

Please share your order details on the following email id "[email protected]".

We will help you out asap.

Thank You
SSS

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My order with ID 2023841 has been collected on January 10th for replacement. It is the end of February but still, the replacement has not been sent to me. I tried complaining on the SSS website portal multiple times but there has been no response.
Please look into it and try to improve the customer service

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Address: Pune, Maharashtra, 410506

My order is not received yet it was here at the delivery office they refused me to deliver me at home so i went there and found out my order was sent back. And since then i have been trying to reach you guys you guys have no contact details nothing and here i found out 1000s o[censored]nsolved complaints am i supposed to think you guys are con? It's been over month and theres no way to get in touch with you guys that order was a gift to someone you guys ruined it.

Apr 2, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2018

Street Style Store Customer Care's response Hi,

We really apologize for the inconvenience !!

Your product seems to be facing some material issues. We are hereby cancelling your order and initiating the
refund on a priority basis. The amount will be refunded within 5-7 working days as per bank's policy.

P.S. - Do not share your bank details if anybody asks for to avoid cyber crimes.

Thank You
SSS

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A

Ashish mamde

from Mumbai, Maharashtra

Mar 3, 2018

And how will I receive that back ? By mobikwik ?

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Address: 110016

Website: Streetstylestore

They are not giving me the complete refund after messing with an order since november. They are deducting my money on silly issues. They are ready to credit in their official site as credit but not on my paytm. What logic is this. I don't want to order from them anymore. They have also taken back their items and now they are giving such response that the money that will be refunded is less than what i paid. This is ridiculous. They don't have attiquites. They should not be allowed to do business with anyone. Their site should be immidiately banned.

Apr 4, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Mar 01, 2018

Street Style Store Customer Care's response Hi,

We had a telephonic conversation with you twice and rest we tried calling you multiple times but your no was not picked up.

As per the conversation initially, we will initiate the refund after deducting Rs 200.

Thank You
SSS

Verified Support

Mar 02, 2018

Street Style Store Customer Care's response Hi,

Kindly confirm us the same so that we can proceed accordingly.

Thank You
SSS

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P

Prerna Dinkar

from Raia, Goa

Mar 5, 2018

This is a fraud company, no call attempt was made even after specifying the timings.

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Address: Aligarh, Uttar Pradesh, 202002

Website: Www.sss.com

I have ordered 2 times on sss on different dates. But here i would like to tell you that uptil now my first order hasn’t been delivered.. I am still waiting for the positive response from your website, but there is no contact nos even.. How will i talk to customer care.. Please help me in this situation as soon as possible and look into the issue.
I want my order to be delivered before 5 march.

Apr 4, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2018

Street Style Store Customer Care's response Hi,

We really apologise for the inconvenience !!

Please be rest assured, we are trying our level best to dispatch the products asap. You will receive the products on a priority basis.

Thank You
SSS

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H

Hëëñâ Qàdrí

from Gangawati, Karnataka

Feb 26, 2018

Please do exchange my order I have received unsize shoe and slippers
I have received it today itself and even the product is too bad please do exchange that as soon as possible
Thank you
My email ID - [protected]@gmail. Com
Order no- 2081830

Reply

Street Style Store Customer Care's response, Mar 2, 2018

Verified Support

Hi,

Please be rest assured. Your replacement order seems to be already shipped from our end. It is in transit of your location. You will receive it within next 2-3 working days.

Thank You
SSS

R

Ridhima Kohli

from Delhi, Delhi

Feb 26, 2018

Pathetic service.. This is my last order with SSS. Why do you guys take order when you cant give a good service! There is response over email or call! My order no. is 2083278.. I've given the order since past one week and I've got no update after the payment!!

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Street Style Store Customer Care's response, Mar 2, 2018

Verified Support

Hi,

Your order seems to be delivered from our end on 1st March, 2018. We hope you liked the products. However, if you face any size related issues, you can visit the following link to initiate the exchange from your end.

http://streetstylestore.com/index.php?id_cms=7&controller=cms

Thank You
SSS

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Address: Mumbai City, Maharashtra

HI,

Can you please let me know when will i receive the refund. already its been 2 months neither were you successful in delivering the product nor are you fpr the payment. Very disappointing to complaint again and again but no results seen. Please process the refund asap.
Ive been waiting for the refund from too long. Why is the customer care service on your website never responding to the complaints that again and again I’ve to make a complaint from here nor any number has been provided that we can get in touch with you
A very bad experience from this website full waste of time

Apr 4, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2018

Street Style Store Customer Care's response Hi,

We have already initiated your refund on 26th February. Please be rest assured, the amount will be reflected in your bank account within 5-7 working days as per bank's policy.

Thank You
SSS

Note - If you find that this case is resolved from our end, you can mark this case as resolved.

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Address: New Delhi, Delhi, 110088

Last year have ordered sandals but product was not delivered andt when asked to refund the company replied that they do not have refund policy and offered a credit for what i have paid then this year jan 2018 ordered again using the credit thought services are improved but its no different so if someone can do anything hear us out this company is a scam no refund no delivery please shut down this company # style store

Mar 28, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Feb 24, 2018

Street Style Store Customer Care's response Hi,

We really apologize for the inconvenience !!

Please be rest assured you will definitely receive a mail from one of our executive who will resolve your query on a priority basis.

Thank You
SSS

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I have orderd two shoes on 18th feb which is not according my requirement... the shoes which are shown on site is not actually the same.. return policy is also not available.. onlyyy change in size thats not right.. i request you to change my product as soon as possiblee and get my money refunf.. i hope my complain will be listned..

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Address: Patna, Bihar, 800001

I ordered 2 pairs of shoes and 3 dresses for 2300 rupees. I got a confirmation email that my payment has been received as i had paid through debit card. But since then i have not received anymore emails regarding my order. Nor does the order show on my account. Please help me out.
This is my order no. [protected]-6043261 and this is my ccavenue reference #[protected].

+1 photos

Mar 31, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Feb 24, 2018

Street Style Store Customer Care's response Hi,

We really apologize for the inconvenience !!

We could not find any order no or product in your order history. But we had received your payment. So, we have initiated your refund in your particular bank account through which you had made the payment.

The amount will be refunded in your account within 5-7 working days.

Please make a note, we did not ask for any card details or PIN for your refund process and also, we request you never share your card details if anybody asks for on this portal to avoid Cyber crime.

Thank You
SSS

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Address: Madurai, Tamil Nadu, 625002

Website: www.streetstylestore.com

The product delivery status has not been update through mail or phone or through the sss account history. Couldn't contact the customer care number also. There is no response for the queries regarding the delivery status. And also there is no option for cancelling the order. I couldn't find any ways to resolve this issue.

+3 photos

Apr 4, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2018

Street Style Store Customer Care's response Hi,

As per the records given by the courier company, your order seems to be delivered from our end. If you face any query related to size issues, you can visit the link to initiate the exchange from your end.

http://streetstylestore.com/index.php?id_cms=7&controller=cms

Please mark this case as resolved if you find this query has been resolved from our end.

Thank You
SSS

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I had ordered a pair of boots 4 days back and had done the payment through my debit card but it showed payment error and asked to reorder. I did the same and the order was placed as there was a deduction of 724rs from my account but after 3mins another 724rs was deduction from my account and in my order history it still show payment error both the times and the order has also been placed twice. I have given screenshots of all my details in the official instagram and facebook page of sss but no response. Also i had ordered another shoe 2 months back and had also done the payment but still not received the product..

Apr 4, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Feb 24, 2018

Street Style Store Customer Care's response Hi,

Please share your order details or you can share your email id and registered mobile no in the following email id "sss.[protected]@gmail.com".

Thank You
SSS

Street Style Store Complaints & Reviews

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Street Style Store reviews & complaints page 106

i'm complaining about my replacement

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incorrect order | not refunding money | correct order not delivered

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product re exchange issue

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order and payment

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problem in size exchange due to order status.

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reply issue

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service issue

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delivery of the product marked as priority dispatch

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purchase of product and replacement

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even the replacement product was a faulty item, want money back

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items returned for exchange two months back not received yet

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delivery office sent it back

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refund of original amount

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order delivery complaint

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refund not processed yet

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delivery issue and refund policy

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I'm complaining about the shoes order

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money has been deducted from account but order is not confirmed

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product amount detected and no updates on delivery status for more than 10 days

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2 times deduction of money and yet order not placed

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