Street Style Store Complaints & Reviews

Address: 122001

Website: www.streetstylestore.com

I ordered a flat on 4/27/2017 order no 1485611
I received the order on 15 of may now one of the product is not as same as shown on the website and looks so bad on wearing
They do not have an exchange policy how will I exchange then its a money waste
As i talked to them but didn't get any good response .
Please help me with this I want to change my product

Jul 3, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

May 24, 2017

Street Style Store Customer Care's response Hi Vivek Mehra

The pick up will be done within 2-3 working days. Then you can inform us and we will go ahead with the exchange accordingly.

Thank you
SSS

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Address: 190014

My order id 1488704 product is flat

order date 28/4/2017 product A is Getter Peep Flats - Shoe Size
Received my product 5/5/2017
Replace product date 7/5/2017
Mail sent date 12/5/2017
Today 18/5/2017 but I am not getting my product replaced.
We opt for online shopping so that we can save time. But here, we have to continuously chase them to get updates. I am very disappointed with the delayed services...I have already call your customer care she says within a eek we have your product returned & shipped another but no body comes to exchange my product

Jun 24, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

May 24, 2017

Street Style Store Customer Care's response Hi MASARAT SULTAN

We would request you to please send back to us your shipment yourself and collect the receiving of the shipment from the courier company, and same send the snapshot of the receiving slip then we will provide you credit note of Rs 200 courier charges.

735, C/O Mehar singh,
Goonga park marg, o.p somani tiles
showroom, Mundka village
110041 New Delhi

Thank you
SSS

Jun 03, 2017

Updated by [email protected] I have parceled the shipment. Find the attached image of the courier receipt.i have already mentioned the problems above. hope the matter get resolved very soon.

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Rashmi Chhabria

from Rajkot, Gujarat

May 19, 2017

Sir I don't have any complaints, , I just want to know the status of my order because I registered the sss account with an icloud I'd. . N lost my phone. I can just tell the contact number n that is [protected].. plz tell me the status n send my order as soon as possible...

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Address: 560005

Website: www.streetstylestore.com

Hi,

This is regarding order #1479165 for along the bright line sneakers which was placed on apr 24 2017.
The payment was made online during placing the order.
It has been 30days and my order has not been delivered yet.
Whereas while placing the order it said that it would be delivered within 3-21days. It's been 30days and the order has not yet been shipped also.

I've ordered a few other things which has been delivered as it was cod. Kindly give a confirmation regarding the order and get it delivered as soon as possible. If it's going to take more than a week or so, kindly cancel my order and refund the money

Thanks,
Harshitha

Jun 24, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

May 24, 2017

Street Style Store Customer Care's response Hi Harshitha Prakash

I would like to inform you that we have re arranged the delivery of your order and it will be delivered within 2 working days.

Thank you
SSS

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Address: 122001

Website: www.streetstylestore.com

BAD QUALITY

I've bought three flats from SSS and all of them had same thing in common that is bad quality..
The moment I've started wearing your product the countdown begins of its destruction.

It was really embarrassing when the sole of my flat tore apart while i was entering into my office. the best part was i was wearing it for the forth time and the result came out how you have manufactured your product.The other pair that I've bought lost all its shape in the 2nd time.You took hell lot of time to deliver your products and still the quality is lower than a 50 rs slipper.

And now i am not going to touch the third pair as i don't want to get embarrassed in public again.
I need my refund although the timing doesn't match your policies but so does the quality of your products.

Jun 27, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

May 24, 2017

Street Style Store Customer Care's response Hi Maninder kaur Rehsi

We would like to inform you that the exchange process has to be initiated within 7 days after receiving the order and as I see on your record, your order was delivered on 15 March 2017.

Thank you
SSS

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Aarushi Dalal

from Noida, Uttar Pradesh

May 19, 2017

I have placed the order on 30 april, since then I haven't received any update regarding the product. Please deliver the product as soon as possible.

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Address: New Delhi, Delhi, 110006

I was placing an order for heels on the online site street style store. Where I selected a product and added it to my cart. Then when I was checking out, I filled all my details address phone number. Even created an account a got a confirmation mail from them regarding my account. Then when I was checking out I selected mode of payment as paytm when I was paying I entered my details and it was redirected to the payment gateway the payment was successful I even got a msg from paytm and my bank. But no confirmation from sss nor there is any details about my order when I login to their site and try to register complaint or track there is no Order showing . It's a total fraud site kindly help me get my money back

Jul 8, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

May 24, 2017

Street Style Store Customer Care's response Hi,

Please accept my sincere apologies!

Kindly share your concerned order ID/registered email ID/registered phone number on my email ID i.e. sss.[protected]@gmail.com so that I can look into the matter and resolve the issue. I shall expedite the process.

Thank you
SSS

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Address: 560071

Website: streetstylestore.com

HI Sir/madam

please do help to exchange (Change the size of the shoes which i have received) the product which i have received Order number: KFRYWHJJI. Tell me the procedure to exchange it. Hoping i will get the reply as soon as possible.

Thanking you,

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Address: New Delhi, Delhi, 110088

Website: streetstylestore.com

I am very upset with your system. Today i have ordered from your site for the first time and i have choose net banking for payment.
Money is already deducted from my bank but from last one an hour its showing "please be patient we are redirecting to merchant".
Moreover i am trying to call to customer care from last half an hour but it is not connecting. I am very upset with your service.
You have very pathetic service.

Kindly help me out with my purchase or else i want my money back.

Jun 24, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

May 24, 2017

Street Style Store Customer Care's response Hi,

Please accept my sincere apologies!

Kindly share your concerned order ID/registered email ID/registered phone number on my email ID i.e. sss.[protected]@gmail.com so that I can look into the matter and resolve the issue. I shall expedite the process.

Thank you
SSS

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I had ordered 3 tops for 999. It got cancelled and then again re ordered n delivered almst after 45 days. What I received was completely wrong. Product which I dint ordered was received and now they are not allowing me to get replaced. Must say worst service. Customer care lady is so rude on call. She dnt even ans properly. Please refund my money or get a it replaced. Itz my hard earned money n I ordered product for my birthday. You guyz spoiled it. Bad very bad

Jun 27, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

May 24, 2017

Street Style Store Customer Care's response Hi Varsha Jain

I would like to inform you that we have re arranged the delivery of your order and it will be delivered within 2 working days.

Thank you
SSS

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Address: New Delhi, Delhi

Website: streetstylestore.com

My order number is1429985 and invoice number are #in1405907. I have ordered my product on 04/04/2017. It's been more than 1.5 months since i order my product. I had contacted them 15 days before regarding this but still, now i have not received my order. I have been calling them since 15 days but i was getting a busy tone. Can you please help me with this.

Jun 29, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

May 24, 2017

Street Style Store Customer Care's response Hi SHREYA BURMAN

Your order 1429985 was cancelled from your end on date 05/18/2017.

We hope this will not be the last conversation we are having.We would definitely like you to shop from us and we would go extra mile to give you the best of services.

Thank you
SSS

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Address: 411057

Website: streetstylestore.com

Hi
I placed an order on 8th april2017 and its been around 40 days and the order has not been delivered neither its status its known I have dropped a lot of mails to know the delivery status or to cancel and refund the payment but there has not been a response generated from their side.
My order reference no. is #1440528.

Expected date of delivery was shown around 29may, 2017 but there has not been any delivery performed. No response was generated from the seller regarding delivery or order cancellation.

Jun 24, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

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May 24, 2017

Street Style Store Customer Care's response Hi DIKSHA

The refund amount worth Rs 1099 has been refunded from our end however, the concerned bank may require some time for the entire process to be accomplished which varies from 3-4 working days depending on the card issuing bank.

Thank you
SSS

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Address: Ahmedabad, Gujarat, 380007

Website: streetstylestore.com

My order id is 1481761
Product is "A Lasting Classic Heels"
Order date 04/25/2017
Received my product
Replace request on 05/12/2017
Today 05/17/2017 but I am not getting my product replaced.
We opt for online shopping so that we can save time. But here, we have to continuously chase them to get updates. I am very disappointed with the delayed services...
I want my product till 05/20/2017 any how or else I will report complaint to the Consumer Court

Jun 23, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

May 20, 2017

Street Style Store Customer Care's response Hi Palak Pujara

This is to inform you that once we receive the products in our warehouse, the replacement order will be made as per your selection you made while you initiated the exchange.

Thank you
SSS

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: online

I ordered a shoe from Street style store and due to size matter i made a replacement order. They took the shoes on very second day but they haven't sent me the right shoes yet. It has been almost 25 days and everytime i am making a complain they just show the priority dispatch. They have shown the priority dispatch form 24 april. If i send them a mail the automatic replyis there and customer care number is always busy. This site sucks. I wont buy anything from here. Just give me my shoes back. The referral number is #1479978. If there is COD option they send u the product ASAP but if the payment has been done they don't do such. This is not the way of working. This site should be closed or at least strict action should be taken against it.

Jun 23, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

May 20, 2017

Street Style Store Customer Care's response Hi Tripti Tripathi

We would like to inform you that we have already forwarded your issue to the concerned team. They are trying their level best to dispatch your order. Please be assured that once it is dispatched, you will receive a mail from our side.

Thank you
SSS

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Address: Bangalore, Karnataka, 560068

Website: streetsylestore.com

As requested by this people i had to place the order second time as the first one they didnt delivered. The expected drlivery date of the second order was 12th may and still no signs o[censored]pdates or delivery yet. This kind of websites should be blacklisted for wasting the customers time. Everytime i raise a query they wilk sent the automated response template and absultely no follow ups hapeening on the order placed. The new order id is 1474142 which not yet delivered.

Regards
Jetsy

Jun 21, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

May 20, 2017

Street Style Store Customer Care's response Hi Jetys Mathew

We would like to inform you that we have already forwarded your issue to the concerned team. They are trying their level best to dispatch your order. Please be assured that once it is dispatched, you will receive a mail from our side.

Thank you
SSS

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Address: New Delhi, Delhi, 110006

Website: www.streetstylestore.com

I had placed an order for 6 pairs of shoes on 18th of April (Order reference: #1466978, #1466969, #1466881) and was told that my order will be delivered within 3-21 days. Half of the amount was already paid online. It's been almost a month but haven't yet received anything. The customer service number provided is never reachable. There is no way how I can contact and find out the status of my products. Highly disappointed with the service provided by SSS. It seems like all the customers are been cheated.

Jun 27, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

May 16, 2017

Street Style Store Customer Care's response Hi SANSKRITI SALIA

We would like to inform you that we have placed your replacement order

And we have already forwarded your order 1466978, 1466881 details to the warehouse team. They are trying their level best to dispatch your order. Please be assured that once it is dispatched, you will receive a mail from our side.

Thank you
SSS

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Address: Bangalore, Karnataka, 560085

Website: Sss.com

Worst service and products. They are cheating customers and our money. I had ordered a slippers from sss. The quality was worst.so requested for return and refund of money. After that I m unable to connect with the customer care number. I tried so many times but number is busy always. Not received my refund it is more than a month now.please help me to get my refund amount of Rs.300/- from storestylestreet.com.

Jun 17, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

May 16, 2017

Street Style Store Customer Care's response Hi Mayuri

We don't have a refund policy and it is clearly mentioned on our website. But we can provide you a credit note of the same amount that can be used to shop with us in the future.You can visualize the same credit note in your registered SSS account in next 24 -48 hrs.

Thank you
SSS

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Address: 110016

Website: streetstylestore.com

Hi,

Below is the my order details.

#1451952 Order Reference VBWWHRXZW - placed on 04/12/2017...

I placed it before a month ago still didn't get any update on it.

Last week you told me that I will get it within 2-3 business days.

When will I get my order ? Is it available or out of stock ?

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Address: New Delhi, Delhi, 201301

Website: Www.streetstylestore.com

Hi team,
I made complaint twice regarding my oder to get the tracking details, the max sla is 22 days but over a month has passed but no delivery details has been shared with me.
Order[protected] status - priority dispatch
Every time they just make it priority dispatch but don't share the tracking details.

May 15, 2017

Updated by Heena Bajaj1 This is what I wrote to them recently - "
Hi Team,
How does that make the difference you just made a priority dispatch again a priority dispatch but it is still now showing me tracking details that means there is no assurance when or will the product reach me or not.

Can u pls share me the escalation matrix or your next level because if I don't get the product in a day or so I m going to sue you guys on consumer court forum because ether max SLA is 22 days and now over a month gas passed not even tracking details has been shared with the customer.

Regards
Heena
A very dissatisfied customer

May 28, 2017

Updated by Heena Bajaj1 Hi Team, is there are update?

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Address: 560061

Website: streetstylestore.com

I got a call from delivrey person on thursday regrading my delivery. Since I was unavailable I cudnt take my parcel.The person told he, ll come on sat .But I havenot recieved my parcel yet.May I know the status asap.

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Address: New Delhi, Delhi, 110016

Website: streetstylestore.com

I have placed an order on 20/04/2017 with street style store and they have promised me to get delivered within 21 days but they failed.
Also I have tried calling them from all possisble means and the number provided by them ([protected].This number always shows busy.
Above that I mailed them regarding this many times but I didn't get any satisfying response from their side.

Jun 23, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

May 15, 2017

Street Style Store Customer Care's response Hi Shrishti S

Just a quick update in regard to your order #1471605. We understand you need the products urgently.

We have marked your order as urgent one.Once the order will be shipped, you will receive a mail from us.

Thank you
SSS

May 23, 2017

Updated by shrishtich It's been a week since u have marked my project urgent and still I have not received my product.

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Sep 12, 2017

Street Style Store Customer Care's response Hi Shrishti,

Greeting of the Day,

Sorry for the inconvenience cause and we lack in meeting your exception, kindly provide another chance to provide you better service.

Would like to inform as per our record the order has been delivered.

if future kindly share your concern on below mention email id.

sss.[protected]@gmail.com

Thanks & Regards
SSS

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Address: New Delhi, Delhi

Website: Streetstylestore.com

First of all it took them months to deliver my order then those heels had size issue so I replaced it but now again it's taking them month to deliver my replacement order. Moreover I just track my order. If this the way they are trying to sell there products then we would no other option left except complaining in consumer forum. They are running an online store without any active consumer Helpline number. Is this some type of joke going on? They are swallowing all our money and not responding. Worst service ever.

Jun 17, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

May 16, 2017

Street Style Store Customer Care's response Hi

Please accept my sincere apologies!

Kindly share your concerned order ID/registered email ID/registered phone number on my email ID i.e. sss.[protected]@gmail.com so that I can look into the matter and resolve the issue. I shall expedite the process.

Thank you
SSS

Street Style Store Complaints & Reviews

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Street Style Store reviews & complaints page 172

Product is not same as shown on website

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Not delivered product on exchange request 15 days

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Product not delivered even after 25 days of placing order

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Product - bad quality

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Money deducted order not placed

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Exchange of the size of the product

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Money deducted from bank but still its showing payment in process.

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Very very bad service

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Order has not been delivered yet

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Delivery status not known

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Not delivered product on exchange request

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The shoes

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Product did not delivered even 2nd time

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Delay in delivery of all my orders

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Customer care number is always busy

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Order hasn't delivered yet

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Product not delivered sss

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Regarding Delivery issue

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Product is not been delivered

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Non delivery of heels

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