Street Style Store Complaints & Reviews

Order number : rdjgkvthz (#987511)

I had ordered a paid of shoes in october 2016.
I received the wrong pair after a month in november 2016.
I was asked to send in pictures of the delivered product to prove i was not delivered the right products. i did all that was requested by the customer care over emails. the final email that i received from the company assured to give store credits in return for the products. this was in the beginning of december 2016 and since then no communication was received from the customer care.
Their phone is never reachable either.
I need my money to be refunded

My order #[protected]-2466445
ref no[protected]

My initial complaint -Street Style Store — Didn't receive a replacement yet
is resolved.

But now I have not received my refund amount.I received an email from them that they are going to initiate the refund but no reply after that.
(see the attachment email)
I have given my account details to them on email.But still no reply.

Hi
I have ordered three products, out of which only two shoes got delivered and one jacket is still not delivered, its been two months now. One heel shoe worth 499 rs. is not at all of good quality and they hurt in my toes.
Second shoe worth 399 rs. is a size smaller, i have placed an exchange request within seven days i received it, but there is no revert till date.
Third item is a jacket worth 999 rs. It has never got delivered.
I have tried calling on their customer care no. But they never respond it always go busy. I have written to them but there no response or reply.
Such a pathetic products and services . Seems i have completely wasted by 2000rupees.
Seeking help.. please suggest.

Thank you.
Kunika

This has reference to my order sbtyvoaau. I had made the payment on 12th december 2016. Received the order on 31st december 2016. Sent an exchange pick up request on 1st january 2017 for an exchange in size of the shoe.
Today is 23rd january 2017 and still there is no pick up attempt made from their courier. This was my first order. And my experience is not good at all for their delayed services.
I will not attempt for any more order from your site and ofcourse will encourage others not to do so.

This is the 5th time i have written to them. They do not have any customer care number. When we write a mail to them they just send ticket numbers but no representatives get in touch with me. I have been generated 5 tickets but of no use.
They do not have a refund policy, only exchange policy.
How can i exchange the shoe or get a refund. I am waiting for the last 23 days.

The cost of the shoe was rs. 599/-

I ordered 3 products on 12 December 2016, and till now have received only one. 2 products are still pending, and there's no update of my order.i have got no reply to mails I've sent, nobody picks the call at service center. Service is so poor. Nobody there bothers to pay any sort of attention to the customers. So much disappointed from their behavior. Never gonna order again from this site.

This is the second complaint I am raising in 1 month my order on 27 Dec is still not received. No contact person number is available. What type of customer care you people have and what type of customer service you are providing . atleast return my money If you cant deliver the order. How many forums I am using for this order . No satisfactory Response, does a order delivery takes 1 month ?? too much

I sent you 4 to 5 mail.. Don't get any confirmation regarding delivery date of the product..I asked you guys again and again I order my product 20 days ago..Still didn't get the product.can u plzz tell me that I m going to receive the product or not.. Because I need that product next week... Product of this site are very good and unique.. That's why I order from this site..BT the delivery system is not at all good...You guys just losing customer because of your management

I ordered two pair of shoes on 16/11/2016 it has been more than 2 months and I have received only one pair of shoes which is also not the pair of shoes I ordered so I requested for the replacement of the wrong pair of shoes.I received a mail from SSS ( screenshot attached ) for a pickup on 13/01/2017 by FedEx, but no-one has come for a pickup till date also when I went to FedEx office they are asking me for a awb number without which the refuse to pickup which SSS is suppose to provide me and I haven't received yet.
This is my second complaint asking for the awb number.
I want that awb number for the pickup and also my second pair of shoes. The time period for my waiting is beyond my limits and I am totally frustrated and harassed now

I ordered a pair of shoes from street style store on 4th May 2016 worth Rs. 999. (Order No.: [protected][protected]

I didn't receive them in the estimated time. After several complaints, I was assured that I would receive the product. I didn't receive it. On 28th October 2016, I received an email stating the product was out of stock.

Again, no information about refund that I requested.

On 17th November after complaining on the FB page, I was asked my bank account details to process the refund. Instead I got a mail that said they'd issued me a credit note. I asked to be refunded the money as there was no guarantee that another product I order will be refunded.

On Jan 18th 2016, I was again asked my bank account details for refund. I still haven't received any refund in my account.

I demand a full refund of 999 and additional damages of 20% for the sheer harassment and waste of time that I've had to deal with.

Order no: #1141606.
I pleace this 2 months ago, because they dont confirm the delivey date i asked them to cancel my order and refund my money back to my account, but got no response.
It's been 2 months, i have not received neither the product nor the money.
The status shows on their site is "re-attempt delivery" but nobody has come to my place to deliver it.

I placed order on 17 Jan 2017. The money was deducted from my bank account and I receive an email and message that my order is successfully placed. But on website they don't show my order status.
I called customer care but their phone is always busy. Here I m attaching my order details. Please solve it early.
Your customer support system is not good. So please make it customer oriented.

I ordered 3for 999 footwear and received small size footwear.And I placed a exchange order and executive came and took the package and I received a mail that new ones are shipped.It's been 20days and I haven't received my order.I placed exchange for 2pairs footwear but when I login to my account it only shows one order is being placed.Please look at this.Order I'd:YIUTVBEMV

My order no is 1215938
Price-749 cash on delivery
I m Gagandeep kaur It's almost a week i used to sent mails and call them bt there is no response from them. I want to change my product because what I hd ordered I don't get the same product as shown in the picture and they don't even rply for my mail also I want my money back I think this is a fraud company.

I have placed my order on 7.12.2017, at Street style Store its been more than a month now as on 21.1.2017. but it is not delivered till date. I have also paid for the product online My Order ID is IROBDCQDU

Since morning I am order an Sneaker Denim shoes LOGO
Dear Kirtishore,

Thank you for your order from http://streetstylestore.com

For your convenience, we have included a copy of your order below. The charge will appear on your credit card / Account Statement as 'ccavenue.com/charge'

Order# CCAvenue Reference # Order Date
[protected]-3107618 [protected] 20/01/2017 10:29:06

Billing Details

Customer: Kirtishore | [protected]@gmail.com | [protected]
Address: Ground Floor, Room no. 30, 31, Haryna, Gurgaon 122001. India
Customer IP: 61.12.34.171
Pay Mode: Debit Card - Visa Debit Card
Bank Ref #: 626888
Instructions:

Order Amount: INR 699.00
Net Payable: INR 699.00

Shipping Details

Contact Person: Kirtishore | [protected]
Address: Ground Floor, Room no. 30, 31, Haryna, Gurgaon 122001. India

CUSTOMER CARE
Best Regards
Streetstylestore.com
[protected]@streetstylestore.freshdesk.com
But still I did not receive any tracking number

I received the shoes I had ordered 2 days ago but the size is too smalland the shoes don't fit. When I tried to exchange the shoes by following the procedure mentioned on the site, I didn't come across the option of exchange. Despite the company's claim of easy exchange, I haven't been able to contact them for 2 days now even though according to the site you only have 7 days to make a complaint.

I have ordered 3 products on 3rd Dec 2016 on a prepaid basis. Out of which I received 2 Products on 21st Dec 2016 and one more is yet to receive. But I sent a replacement request on 22nd Dec 2016, since the size is not a perfect fit. They don’t receive the call. Despite repeated emails, no action being taken to replace the product and to deliver the other products. Even they provide wrong no to courier personal.

I purchased a product from streetstylestore.com through netbanking on 17th December 2016. I have received an order confirmation. However, I have neither received any dispatch information nor the product till date. I have tweeted and emailed to the company with the order details, but not received any response from their end. I feel duped.

Order: PQJRANZBQ placed on 12/17/2016 19:54:52, Price -Rs 699

Thanks,

Swapna

Product is not well as well as size issue.pls I want to cancel my oder and I want my money back.pls contact me fast.my order I'd. 1200011.give me reply.m not satisfied for this product .I want my money back

Its been 2 months but i didnt get my order deliver, even i didnt receive any update regarding it. I have already paid the amount. If they cant deliver the product they should return my money back.
They didn't have any customer Helpline Number which clearly shows they want to keep their customers in Dark.
I want my money back and please take legal action on this site.

I have raised multiple tickets on their site as below:
#463668 Re: [Street Style Store] Order confirmation
#469920 Re: [Street Style Store] Order to be dispatched between 22nd - 25th December
#469921 Re: [Street Style Store] Order to be dispatched between 22nd - 25th December

Order No-1097526
Order Date: 23rd November 2016
Payment Method: Net Banking

Email: sharma.[protected]@gmail.com