| Address: New Delhi, Delhi |
| Website: streetstylestore.com |
I ordered a pair of shoes from street style store on 4th May 2016 worth Rs. 999. (Order No.: [protected][protected]
I didn't receive them in the estimated time. After several complaints, I was assured that I would receive the product. I didn't receive it. On 28th October 2016, I received an email stating the product was out of stock.
Again, no information about refund that I requested.
On 17th November after complaining on the FB page, I was asked my bank account details to process the refund. Instead I got a mail that said they'd issued me a credit note. I asked to be refunded the money as there was no guarantee that another product I order will be refunded.
On Jan 18th 2016, I was again asked my bank account details for refund. I still haven't received any refund in my account.
I demand a full refund of 999 and additional damages of 20% for the sheer harassment and waste of time that I've had to deal with.
Mar 6, 2017
Complaint marked as Resolved
Street Style Store customer support has been notified about the posted complaint.
Verified Support
Jan 23, 2017
Street Style Store Customer Care's response Hi Nikita Dawda
Your refund case has been forwarded to the concerned department and they will resolve the issue within 24-48 hrs they will work it out in next 2-4 days for sure.
Thank you
SSS