Street Style Store Complaints & Reviews

Website: www.streetstylestore.com

Placed order on 26th december, 2016. It's 16th january, 2017. Already 21 days, still waiting for my delivery. No response from your customer support. Called hundred times. Now confirmation of order shows pending. Pathetic experience. Seriously terrible service. Never seen such a situation.

Order number

+2 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 122002

Website: Streetstylestore.com

I had placed an order on streetstylestore.com. Did not get the same quality as was shown in the product image and also they have sent the large size instead of small. I have been trying to call on their customer service number[protected] but its always busy. There is no reply to emails too.
I need to return the product and get the money back. Would request you to please help out.

Thanks,
Indu

Feb 27, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2017

Street Style Store Customer Care's response Hi Indu kalra

The pick up will be done within 2-3 working days. Then you can inform us and we will go ahead with the exchange accordingly.

Thank you
SSS

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ahmedabad, Gujarat, 380054

Website: www.streetstylestore.com

SSS itself cancelled my order since it failed in footwear delivery even after 50 days. I need my refund or else I ll go to consumer court. SSS update me on my refund otherwise your idea of fooling people will not save your business. Orderid 1091224. I am fed up of this process of following up with you, Even your support staff is not that capable of replying for the complains efficiently. So better you treat this case on priority otherwise I will have to take help of social media to get my refund and I I ll do the same, you will loose your image in social media, and which will effect your business even more.

Jan 27, 2017

Complaint marked as Resolved

Refund if received after millions of complaints.

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2017

Street Style Store Customer Care's response Hi Dhwani thaker

We are initiating your refund and as per bank policy your amount will be credit in your account in next 7-10 working days.

Thank you
SSS

Jan 20, 2017

Updated by Dhwani Shaunak Thaker SSS has totally failed in deliver the order even after taking 55 days, then it cancelled my order. Its been 8 days, since order cancellation but haven't received my refund for the same. I had to follow up like 20 times for orders and now for refunds also. This company is behaving unprofessionally and just fool the customers by keeping attractive items on its site. They never deliver the order and very ill mannered in providing response. If I don't get my refund in two days, will take the legal action against company. I don't understand even after receiving so many complaints against this website, why does consumer forum not cancelling the licence of this company for selling products online. Give me my refund back. Order id 1091224

Verified Support

Jan 20, 2017

Street Style Store Customer Care's response Hi Dhwani thaker

The refund amount worth Rs 699 has been done from our end however, the concerned bank may require some time for the entire process to be accomplished which varies from 3-4 working days depending on the card issuing bank.

Thank you
SSS

Verified Support

Jan 28, 2017

Street Style Store Customer Care's response Hi Dhwani thaker

The refund amount worth Rs 699 has been done from our end.

Thank you
SSS

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka, 560075

Website: streetstylestore.com

Order number - #1103811 and #1103799
I had ordered shoes from this site on 26th November 2016 and I have not received my order yet. The total amount of my order was Rs.1897. I had send them many mails but there was not even a single reply to any of those mails. I tried to call them on this [protected] number and it always comes as busy. How much more time do I have to wait for my order? It's two months now . Either you place my order or if you cannot deliver it I will cancel my order.
~ Tania

May 26, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2017

Street Style Store Customer Care's response Hi Tania Dev

I apologize if our service did not meet your expectations, and appreciate you taking time to share your concerns.

I ask that you please allow us 2-3 working days to deliver the products, as we consider it our privilege to have you as a customer.

Thank you
SSS

Jan 19, 2017

Updated by Tania Chakraborty Dev 2-3 days are already over. How much more time? Now seriously place the order or cancel it.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 313001

Website: streetstylestore.com

I was placed order on 26.12.2016 still not received the product and no one replay the mail and nostatus yet nd i do payment online please clear my problem, ...order id is #1172360

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

Website: streetstylestore.com

Hello,
I am very upset with this website. My order with the reference HKMYUBJGZ still is not delivered. I have ordered it on 7th Jan and have paid online. I have no further updates on my product. And I can't even log into my account in SSS. It is showing "webpage is not working" whenever I try to log in. What is this? So irresponsible. If I don't get any updates on my product and if I donot get my order within the next 3 days, I will drag you and your company to the court . I will have to take legal actions and I am very serious about it. I am expecting a fast reply to this email and I want you guys to take immediate action. I would never suggest this website to any one of my friends after this experience.

Mar 1, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2017

Street Style Store Customer Care's response Hi Koyena Saha

I would like to inform you that we have re arranged the delivery of your order and it will be delivered within 2-3 working days.

Thank you
SSS

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110088

Website: www.streetstylestore.com

I received a mail from street style store that FedEx people will be coming to pick up a faulty pair of shoes which I received . But after talking to FedEx people they refused to take the pick up without the awb number which SSS is supposed to provide me . I have requested the help desk of SSS to give me the awb number but I haven't got any response from them.
Also I haven't got the second pair of shoe I have ordered yet. The status of my order is priority dispatch, whant kind of priority is this its already 2 months I have paid the money for the 2 pair of shoes and have received only one pair that too not the one I have ordered . I am sick mailing to the SSS and this my 3rd complaint to you too.

May 22, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Jan 16, 2017

Updated by Ishanthakur9001 I received a wrong pair of shoes from SSS of which I complained to you . I received a mail from SSS that FedEx guy will come and pick up the wrong pair of shoes on 13/01/2017 . I talked to FedEx people they are asking me for a awb number which SSS will provide me and without which they will not pick up . I even went to FedEx office and talked to them about any other way out but they refused to pick up without awb number. I asked for awb number many times from SSS help desk but I am not receiving any response from them.
It's already 2 months I have made the payment for 2 pair of shoes of which I received only 1 and that too wrong one and which they are not exchaning now.
I am totally harassed now I want this pair to be replaced with the pair I ordered and also my second pair.

Verified Support

Jan 17, 2017

Street Style Store Customer Care's response Hi Ishan Thakur

This is to inform you regarding your order query, your order was split into two parts one was delivered to you and other one will reach to you with in next 3-4 working days of time.

Thank you
SSS

Jan 17, 2017

Updated by Ishanthakur9001 The one I received is not the pair of shoes I ordered and I have requested for a return of the same

Jan 18, 2017

Updated by Ishanthakur9001 The pair of shoes I received is not the one I ordered and I have requested for an exchange . I received a mail for a pickup on 13/01/2017 by FedEx team, but no-one was come for a pickup yet and when I went to FedEx office for enquiry about the pickup they are asking for a awb number before pickup .I am attaching the screenshot of the mail for pick up below.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110016

I had ordered two sale items from Street Style Store. The Order Id is #1165807, placed on 27th December 2016.

1. Outside Paris Toms is used/old and doesn't match the image of the footwear.
2. Two Tone Red has a velvet material used on top of it which is not in good condition and also has a very bad smell.

I want to return these 2 items and want you to please credit the amount in my SSS wallet as I have lost all confidence in these 2 items. I have this fear that even if I place an exchange, they would reach me in the same condition and since you have the policy of charging Rs.200/- in your second exchange, I might end up paying Rs.200/- extra for the same.

Hope that you would do the needful asap.
Thanks,
Mugdha Adwani

Nov 25, 2017

Complaint marked as Resolved

The company didn't take any steps. I had to compromise with the product.

Street Style Store customer support has been notified about the posted complaint.

Jan 14, 2017

Updated by Mugdha Adwani I had placed an order for 2 sale items. But both were not what I ordered. The Order Id is #1165807, placed on 27th December 2016.

1. Outside Paris Toms is used/old and doesn't match the image of the footwear.
2. Two Tone Red has a velvet material on top of it which is not in good condition and also had very bad smell.

I want to return these 2 items and want you to please credit the amount in my SSS wallet as I have lost all confidence in these 2 items. I have this fear that even if I place an exchange, they would reach me in the same condition and since you have the policy of charging Rs.200/- in your second exchange, I might end up paying Rs.200/- extra, which would be a sheer waste for me.

I have trying to reach over to you since the day I received my order, but I didn't get any reply back. I have also been calling you people, but no answer.
So I placed an exchange online, but later realised what if you send the faulty items again. So I want the credit of the money in my SSS wallet so that I can buy something that I have already bought from you.

Your policy for faulty items-
http://streetstylestore.com/index.php?controller=supportdetail&category_id=912a475a-ee12-faa1-3a30-5854e0fedc03&question_id=3db157da-b5df-0822-e0af-5854e25c5740

Hope that you would do the needful asap.
Thanks,
Mugdha Adwani

Verified Support

Jan 16, 2017

Street Style Store Customer Care's response Hi Mugdha Adwani

Sorry for inconvenience we are arranging your reverse pick up again it will be done in next 2 working days.

Thank you
SSS

View replies

P

Pragati Lodha

from Vellore, Tamil Nadu

Jan 16, 2017

Order DTIKXQSHV placed on 09/01/2017 wants to get the order within a week and not 21 days. it is in an urgent need. Kindlly look into the matter and deliver the product as soon as possible. I have high hopes from this company. iif it's not possible then i have to cancel the order.

Reply

Street Style Store Customer Care's response, Dec 4, 2017

Verified Support

Hi Pragati Lodha

Apologies !

An update on your query regarding the order placed with Streetstylestore, com.

We have gone through your order and status shows that the parcel has been returned to origin. Let us explain this to you.

We shipped your order on "02/6/2017 " and courier company marked the status on your order as " return to origin ". May be you were not available on your address or possibility might be there that courier company did not reach out to you.

If there is anything else, please mail us on [email protected]

Thank You
SSS

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently .

If your query has been resolved kindly mark resolved on it.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Pune, Maharashtra, 411057

Hi,

i have raised a complain 1 month ago regarding my Refund Order No 1132071.
there were two deductions while ordering, i had send the screenshot of BANK Statement. Raised 2 tickets but no reply from any of the customer care.

Such a pathetic experience. i have also raised a request to call me but no reply.

Anu Suryawanshi

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

Its been so many days. The product hasn't reached yet . No idea about the product if is it coming or not, my order no is #[protected] . Lemee know when is it coming! I want it asap . Plz send a confirmation of when is it coming. The payment has olrdy been done . My contact no is [protected] . Lemee know as soon as possible . I have been waiting from so long. Plz look into this . And send the order . Thankyouuuu 😊

Feb 16, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2017

Street Style Store Customer Care's response Hi Mehak Dhingra

This is to inform you regarding your order query, your order was split into two parts one was delivered to you and other one will reach to you with in next 2-3 working days of time.

Thank you
SSS

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Vellore, Tamil Nadu, 632014

Website: streetstylestore.com

My order:- DTIKXQSHV has not been dispatched yet. It shows preparation in progress since the day I have ordered it. I need that product urgently before 20th Jan, 2017. I was expecting an early delivery but I could see no progress in it. I want my product to be delivered as soon as possible. Because of this order only I didn't order from other shopping apps. Kindly look into the matter and try to deliver the product as soon as possible.

Feb 17, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2017

Street Style Store Customer Care's response Hi Pragati Lodha

It has been only 7 days since you have place an order with us and our delivery time 3-21 days.

Thank you
SSS

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka, 560068

Website: Rquick delivery

The product arrived bangalore on 11th jan, 17 i have still not got the item delivered. The delivery guy called me and told he will deliver the product i called multiple times no answer to the calls. This happens every time when the delivery partner is rquick. Order num RSSSCC37651. This happened in the month of December as wel while my friend also happened to go through the same issue the delivery happened after raising complaint the ref num was RSSPP8970

Feb 17, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2017

Street Style Store Customer Care's response Hi Aloka borah

I would like to inform you that we have re arranged the delivery of your order and it will be delivered within 2 working days.

Thank you
SSS

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 410206

Website: streetstylestore.com

I ordered shoes on[protected], its[protected] today, 14 days passed, yet I haven't heard from you guys! Calling on your customer care always gives a busy tone! How irresponsible is this kind of behavior now?? Atleast keep updating! All I can see in the status is "payment accepted" Is this what I expect in status of delivery?? I wanted to order few more dresses and accessories but with such kind of customer service, I am in a complete dilemma!

+1 photos

Feb 16, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2017

Street Style Store Customer Care's response Hi Priya Deotale

I would like to inform you that, the order #1172830 has been shipped from our end on "01/14/2017" and it will be delivered within 2-3 working days.

Here is your tracking number. BMPP97712804 Please click on the link to track the same. http://www.bookmypacket.com/#/

Thank you
SSS

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ghaziabad, Uttar Pradesh, 201010

Website: streetstylestore.com

I placed my order on 23rd Dec 16 with reference id #1157222 for which I have been assured to receive it within 3-21 days. But not just that I have not received my product yet but also there's no way to track down my order. Totally disappointed. There's been no dispatch mail. Is this what happens to customers who've paid in advance?
I demand cashback.

Feb 17, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2017

Street Style Store Customer Care's response Hi Richa Sharma

Just a quick update in regard to your order #1157222. We understand you need the products urgently.

We have marked your order as urgent one . Once the order will be shipped, you will receive a mail from us.

Thank you
SSS

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110019

Website: streetstylestore.com

I bought boots from street stye store website online. I received the shoes and it was of wrong size. I asked to replace it. I've already paid for the shoes. Now I haven't received the correct size shoes its been more than 20 days. This is the most inappropriate behaviour from an online shopping portal like this. I have made the payment received the wrong size and still didn't received the new one and it's been 10 days already. Either return my money or send my shoes as soon as possible. Worst shopping experience ever. Never gonna shop on this website again.

+1 photos

Feb 27, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2017

Street Style Store Customer Care's response Hi dikshita rajoria

This is regarding your order #1088362, We have issued you the coupon code for the same amount which you can use it for the further shop and it will be valid for next one year. You can visualize the same credit note in your registered SSS account in next 24 -48 hrs.

Thank you
SSS

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: streetstylestore.com

The colour of product that is SNEAKERS which i received is totally different from what i actually ordered .
So i wanted to return it and get the refund or solve my problem in any other way !!
so i tried to submit my query to SSS but not able to submit the complain !!

SSS should have proper customer care service so that we will not get tensed for such matters.

please look into this and solve my problem as early as possible.

Feb 17, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2017

Street Style Store Customer Care's response Hi Richa Singh

The pick up will be done within 2-3 working days. Then you can inform us and we will go ahead with the exchange accordingly.

Thank you
SSS

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110088

Website: www.streetstylestore.com

Ordered product doesn't match the product ordered. Color is also different. Above all, they cheated by sending poorest quality product received.
Complaint sent via mail and website. No response was there.
Also, product returned is sent still no communication.
No value is given to customer satisfaction. Return policy is worst from other online shopping websites..

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110088

Website: streetstylestore.com

I have ordered shoes on 15th Dec'16 and invoice generated through Cc Avenue with order NO. [protected]-2842520., amount has been deducted from my bank account but i have not received my product as well as i am not able to see the product tracking detail while signing in your website.Even i contacted through emails also but still did not get any response . if i will not get positive response from your side within 24 hours i have to go to consumer forum.

+1 photos

Feb 17, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2017

Street Style Store Customer Care's response Hi Navni Gupta

I apologize if our service did not meet your expectations, and appreciate you taking time to share your concerns.

I ask that you please allow us 2-3 working days to deliver the products, as we consider it our privilege to have you as a customer.

Thank you
SSS

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: streetstylestore.com/index.php?controller=history

Order not delivered yet "Order Reference YJXUOJBSC - placed on 12/22/2016"

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu, 600 077

Website: streetstylestore.com

In my previous complaint you mentioned as the product will be delivery wigging 21 days but its more than that. Order ref #1151075. How can you be so lethargic when we trust you and make the payment in advance. After seeing other complaints I have started to worry whether will I even get the products I have ordered. Is it a fake company? If you are not able to deliver the product then at least refund the money. We will not post any complaint and waste our time. If you can't refund then stop our hands from typing complaints by delivering the product.

Feb 16, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2017

Street Style Store Customer Care's response Hi Ruby Vincent

I apologize if our service did not meet your expectations, and appreciate you taking time to share your concerns.

I ask that you please allow us 2-3 working days to deliver the products, as we consider it our privilege to have you as a customer.

Thank you
SSS

Street Style Store Complaints & Reviews

File a complaint to Street Style Store

Street Style Store reviews & complaints page 199

Product not delivered/status not available

Post your Comment

Not able to reach out their customer service

Post your Comment

Refund for order

Post your Comment

I've not received my order yet.

Post your Comment

Delivered

Post your Comment

Horrible experiance

Post your Comment

Shoes ordered 2 months ago

Post your Comment

Defective items sent

Post your Comment

Complaining about my refund

Post your Comment

Not delivering orders at time

Post your Comment

Product not yet dispatched

Post your Comment

Delivery delay

Post your Comment

My product shoes not received yet!

Post your Comment

I've not received my product

Post your Comment

March Through Manhattan Boot

Post your Comment

Wrong product colour

Post your Comment

Different and poor quality product received

Post your Comment

Amount deducted but order did not received

Post your Comment

Order Reference YJXUOJBSC - placed on 12/22/2016 not delivered yet

Post your Comment

Delivery issue Order ref #1151075

Post your Comment

Related businesses