Street Style Store Complaints & Reviews

Address: Chennai, Tamil Nadu, 600 077

Website: Streatstylestore.com

I have placed order with this store. Order ref #1151075

I have not yet received the delivery of the order despite of my repeated mails. The cell number given by them on site is non working and no one responds to mails sent by the customer.

Since i have already made payments for the above order, am feeling helpless now...

Please help...thanks...

Feb 3, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2017

Street Style Store Customer Care's response Hi Ruby Vincent

It has been only 13 days since you have place an order with us and our delivery time 3-21 days.

Thank you
SSS

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N

nehagoyallko

from Pune, Maharashtra

Jan 2, 2017

I have placed order of boots of rs 600 from SSS website on 26 nov 2016 and still the order has not been dispatched by them. I have send a mail to them but still didnt get any reply nd order no. Seems to be invalid when.I am trying to track. Please find attached screen shot.

Regards
Neha Goyal
[protected]@gmail.com

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S

[email protected]

from Delhi, Delhi

Jan 2, 2017

Dear SSS,

Kindly let me know that by when my order will be delivered.

Order Reference KDWBUBGDQ - placed on 12/20/2016

Regards
Shivani gupta

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R

Rajani silwal

from Darjiling, West Bengal

Jan 2, 2017

I have ordered the boot "Not Think About It Boots' 20 days back but till now I have not received any update..nor received any sms or mail regarding this. .. this is totally unsatisfactory service of sss.. I want the product to be deliver in my address at earliest.

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Address: New Delhi, Delhi, 110088

Website: street style store

I tried reaching you people many a times before. I had ordered for a shoe named This Time Tomorrow on 12/11/2016. I haven't still received any shipping mail or didn't get my product delivered. Please look into the matter. I need my product as soon as possible. Your customer service is seriously saddening, since nobody replied from your end, even when it was mentioned in the reply mail that someone from your team will revert within 24 hours. In this order, there was another product too, I received that, but not the second shoe, whose picture is attached. This is a prepaid order, so either send my product right now or return my money.

Feb 3, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2017

Street Style Store Customer Care's response Hi Srishti Dasgupta

This is to inform you regarding your order query, your order was split into two parts one was delivered to you and other one will reach to you with in next 4-5 working days of time.

Thank you
SSS

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B

Bjharwal

from Jaipur, Rajasthan

Jan 2, 2017

I have ordered the product a week ago and I have no clue when will I receive the order MMQWHKVIT. Please let me know the exact date of receiving the order. I have listened that your company except the payment but don't send the product.
If anything like this happen I want you to refund my money back as I have already paid.

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A

Atithee Talukder

from Bengaluru, Karnataka

Jan 2, 2017

My order number is RYVXYLISW and I have placed on 12/16/2016 10:43:25 however I have not received the products yet.

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Address: Hyderabad, Andhra Pradesh, 500015

Website: Street style store

I've ordered a dress order no 1142521 nearly 20 days ago and i still didn't receive my package. A week ago i got a call saying the package will be delivered within 2-3 working days. I #### mailed u guys many, still no reply for that. I either need my package or refund my money orelse im gonna case on @sss...

Feb 11, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 06, 2017

Street Style Store Customer Care's response Hi Robert Hardwell

We have gone through your order and status shows that the parcel has been returned to origin. Let us explain this to you.

We shipped your order on "12/22/2016" and Courier Company marked the status on your order as "return to origin". May be your were not available on your address or possibility might be there that courier company did not reach out to you.

We have not receive the packet back in our warehouse as soon as we get it we will issue you the credit note .

Thank you
SSS

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Address: Thane, Maharashtra, 400602

I ordered three pair of shoes and I made payment on 25 Dec 2016 but I have no information about product till now . They didn't provided any tracking number and they have one contact number which is always busy. also i email regarding my status but no response. Streetstylestore.com really don't care about there customers.

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Address: New Delhi, Delhi, 110058

Website: style street store

Hi my order number is #1056593 I have order this in november but till yet i have not recieved anything from your side its still showing me the same update. the shipmnt is in delhi still its too delay. If you are ready togive my product then give or else cancel it we r not fools sitting over here waiting for the product

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Address: New Delhi, Delhi, 110088

Website: streetstylestore.com

I had purchased three (3) pairs of sandals_no string attached (Shoe size no.-39), no string attached (Shoe size no.-41) & shiny flat (Shoe size no.-39) from street style store on 27/11/2016 through cod payment mode, the order reference no. For the same is - zryslbycl.

I received the same on 08/12/2016, but found the sizes if all the three sandals inappropriate. Hence i requested for a return of all the three sandals with the order reference hcotmixdf - placed on 13/12/2016. Against this replacement order i have received only one pair of sandal (Shiny flat-shoe size no.37) and beyond this i dont have any clue of other two (2) pairs [no string attached ]of sandal that i returned.

I have made payment for all the three products & now this is really disappointing of street style stor. I would make sure never to purchase again from this online shopping site, since the customer support service provided by them are very very poor. They don't even have a proper contact no. The so called no. Provided on the site [ [protected] (10 a. M to 6 pm)] is always busy and never answered. I have mailed in their helpdesk but it's sad to say not yet received a call from street style store to resolve my problem. The site is cheating on its customers.

Please help me out to resolve the issue.

May 12, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 03, 2017

Street Style Store Customer Care's response Hi Priyanka Mukherjee

This is to inform you regarding your replacement order query, your order was split into two parts one was delivered to you and other one will reach to you with in next 4-5 working days of time.

Thank you
SSS

Jan 09, 2017

Updated by Priyanka_2692 Hi,

As per the reply to my complaints, I was supposed to receive the rest of my products within 4-5 working days, but today is 10/01/2016 and I did not receive the products yet. It has been 5 days since I got the response.

Dont know how long do I need to wait for getting a product for which I have already paid.

this has been a worst online shopping experience.

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Address: Thane, Maharashtra, 421201

Website: Streetstylestore

Order number 1126625
I ordered a dress from SSS on 9th dec
Some days later the status showed priority dispatch
After sending 3-4 emails
Got an email that my order is shipped
A week ago got a call from a person regarding my SSS order and address confirmation
He told it will be delivered within 2 days
Still no response from that man inspite of calling him several times n sending emails to SSS
SSS please look into my order ASAP and check wid the courier services as to when it will be delivered
Its a request.. to personally check my order and deliver it urgently

Jun 1, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Dec 31, 2016

Updated by Caren0311 Please revert back ASAP

Verified Support

Jan 03, 2017

Street Style Store Customer Care's response Hi Caren Rebello

I would like to inform you that we have re arranged the delivery of your order and it will be delivered within 2-3 working days.

Thank you
SSS

Jan 04, 2017

Updated by Caren0311 Hii SSS.. as u said i got a call from ur customer care about my order
N dey gave me a tracking number
But unfortunately i couldn't hear the proper tracking number on the call
N since then I'm trying to call the customer care but there is no reply
Can u plzz send me the tracking number over here or on my email id
Thank you
Caren Rebello

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Address: New Delhi, Delhi, 110063

Website: Street style store

I have ordered a pair of boots on 19th nov. Till date i have not got the delivery. I have written 4 to 5 mails. Still there is no reply. Contact no you guys provided is not working. There is no update and no response inspite of continous mails. This is highly unprofessionalism. You guys are cheating customers. I am so frustrated and helpless since i already made the payment. Highly dissapointed!

Feb 5, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2017

Street Style Store Customer Care's response Hi Manya Gupta

The product is under last stage of processing. It is going through the final stage of quality check. So probably it may take some more time.

We shall try our best to ship your products at the earliest.

Thank you
SSS

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Address: New Delhi, Delhi, 110088

Website: streetstylestore.com/index.php?id_cms=27&controller=cms

I have placed order with this store vide order reference number #119452 and #1109400 in End Nov.

I have not yet received the delivery of the order despite of my repeated mails. The cell number given by them on site is non working and no one responds to mails sent by the customer.

Since i have already made payments for the above order, am feeling helpless now...

Please help...thanks

Feb 3, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Dec 30, 2016

Street Style Store Customer Care's response Hi Mansi Mehta

This is to inform you regarding your order query, your order was split into two parts one was delivered to you and other one will reach to you with in next 4-5 working days of time.

Thank you
SSS

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Address: Bangalore, Karnataka, 560100

I would like to know my order status. This is my order number [protected]-2917633. The payment was done online. Tired of with email, they promise to revert back in 24 hours but no response. Please help.
Worst experience of online shopping. This is the second time I have placed order for a product and I believe this will be last time I will buy anything. Which website doesnot give you at least the basic information like the tracking details and customer care phone number. Either send my product ASAP. THIS IS NOT ACCEPTABLE AND DO NOT PROMISE SOMETHING THAT CANNOT BE DONE. LET ME KNOW THE STATUS OF THE ORDER AS WELL.
AWFUL!!
Thanks.

Feb 5, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2017

Street Style Store Customer Care's response Hi Priya Chakraborty

It has been only 7 days since you have place an order with us and our delivery time 3-21 days.

Thank you
SSS

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Address: New Delhi, Delhi

Website: streetstylestore.com

I've ordered a pair of sandals on 9th Dec. the current status shows as Priority Dispatch on 17th Dec. But There is no update after that. The customer care is not responding. also there is no number to call upon.

The courier company associated is Ecom Express. When I called them to ask about the order status. They said, Order isn't dispatched yet.

My order number is 1126264. Payment is being done by CCAvenue.

Please respond to my query/complaint.

Feb 6, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Dec 30, 2016

Street Style Store Customer Care's response Hi Divya Nayak

An update on your query regarding the order with streetstylestore.com. Your order #1126264 is ready for dispatch. This means that we will ship your order in next 2-3 working days.

Thank you
SSS

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Address: Kolkata, West Bengal, 700040

Website: streetstylestore.com

Hi,

Please send me status of this order id - #1107106 or my money give me refund.I have ordered almost 1 month ago. I am very disappointed with your service. Please send my product in 1 or 2 days or my money give me back. Please reply. No one pick my phone call. neither replying me on mail. Please revert back as possible as soon...

Thanks...

Feb 9, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Dec 30, 2016

Street Style Store Customer Care's response Hi Surabhi Sneha

Sorry for the inconvenience. Since we are encountering high rise in demand, this delay is occurring. We have escalated the issue and the concerned team has already taken care of it and your shipment has been prioritized.

Kindly have a bit more patience and soon you will get your product.

Thank you
SSS

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It's been 26 days and have not recieved my prepaid order #[protected]-2754517 for INR 1398.00 CCA Ref No.:[protected] placed on 4th of December yet.
It is 5 days past their promised time!!
I have no information of my order.
just tell me am i ever gonna receive it or not??
They are not replying to my message on fb either.
Is street style store even genuine??
Return my money or deliver my order

Jan 1, 2017

Complaint marked as Resolved

Delivery made in 2 days after my complaint submitted here. Although i was determined not to shop with them again BUT, the shoes are awesome. The only problem with SSS is delivery...otherwise the shoes and quality are great

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 03, 2017

Street Style Store Customer Care's response Hi Livleen Jatana

As per our record your order #1115865 has been delivered at given address on date 31 Dec 2016.

Thank you
SSS

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Address: North Goa, Goa, 403401

Website: Streetstylestore.com

I ordered two shoes worth Rs. 898/- on 3rd December 2016 from streetstylestore.com and paid through my debit card. No tracking number was provided to me except this one message _ "Your Order#[protected]-2746951 on http://streetstylestore.com for INR 898.00 was successful.CCA Ref No.:[protected]" They didn't even provide me a tracking number and also have not deliverd the product yet. I have tried calling several times the customer care but it says switched off. I have also sent several mails to [protected]@streetstylestore.com but no reply even once. I need the status of my order asap. Either refund my money back or I need the products delivered to me asap.

Feb 15, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Jan 03, 2017

Updated by urvashi13k consumer complaints logo
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ConsumerComplaints.in › Street Style Store › Street Style Store — Order not delivered even after paying the whole amount through debit card
Street Style Store — Order not delivered even after paying the whole amount through debit card

1 Review
Ur urvashi13k on Dec 29, 2016
Mark as Resolved
Order ID: [protected]-2746951

I ordered two shoes worth Rs. 898/- on 3rd December 2016 from streetstylestore.com and paid through my debit card. No tracking number was provided to me except this one message _ "Your Order#[protected]-2746951 on http://streetstylestore.com for INR 898.00 was successful.CCA Ref No.:[protected]" They didn't even provide me a tracking number and also have not deliverd the product yet. I have tried calling several times the customer care but it says switched off. I have also sent several mails to [protected]@streetstylestore.com but no reply even once. I need the status of my order asap. Either refund my money back or I need the products delivered to me asap.

Verified Support

Jan 03, 2017

Street Style Store Customer Care's response Hi Urvashi Kavlekar

We have already made a new order #1114255 and we marked it as urgent and would be dispatched ASAP.

Thank you
SSS

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Address: Ghaziabad, Uttar Pradesh, 201014

Website: streetstylestore.com

I have ordered a pair of shoes on 12/7/2016. It has been 22 days since then, and I have not received my order since then. I have tried to contact the store on the helpline number but unable to connect with the customer care desk.

I have lodged several complains since then but have not received my order.

Kindly provide me details regarding my order # 1121223.

Feb 9, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 03, 2017

Street Style Store Customer Care's response Hi Aastha Aggarwal

I apologize if our service did not meet your expectations, and appreciate you taking time to share your concerns.

I ask that you please allow us 3-4 working days to deliver the products, as we consider it our privilege to have you as a customer.

Thank you
SSS

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Address: 403206

Website: www.streetstylestore.com

Hi... i hvnt yet received my order. and money has been alrdy paid through net banking. i have alrdy given a complain about the same last 20 days back but i dint get my product yet. its been now almost a 1 month werein i have given a order. this is my last complain if you are not delivering my product kindly refund my money back if not ill file a complain in consumer court against the company. thank you very much...

Feb 9, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Dec 30, 2016

Street Style Store Customer Care's response Hi Milan Rawal

Just a quick update in regard to your order #1108542. We understand you need the products urgently.

We have marked your order as urgent one. This status will ensure that we dispatch your order within 4-5 days .

Once the order will be shipped, you will receive a mail from us.

Thank you
SSS

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Address: New Delhi, Delhi, 110074

Website: street style store

Hi,

I am registered with [protected]@gmail.com and i placed an order on SSS for two pair of shoes on 8 Nov, i received both the pairs after 20 days however quality was so cheap hence i filled replacement for the same my both the products were picked up however i received replacement of only one pair of shoes same is again of cheap quality and not worth of money. i am trying to contact them through mails however did not receive any revert, i am yet to receive replacement of one product and i want to again change the received product
I hve atleast written 50 mails, did not receive single response till now. now i do not want any product from you i want my money back.

My order#OGHDYETPU

May 16, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Dec 30, 2016

Street Style Store Customer Care's response Hi Sonam chaudhary

The pick up will be done within 2-3 working days. Then you can inform us and we will go ahead with the exchange accordingly.

Thank you
SSS

Dec 31, 2016

Updated by Sonam Chaudhary You are informing for one quantity only what about the product which i have not received yet, I do not want deal with you guys u provide worst quality products, please pick up this product and process my refund for the products.

Jan 09, 2017

Updated by Sonam Chaudhary I ASKED THEM FOR REFUND THEY ASSIGN CREDITS IN MY ACCOUNT, I DO NOT WANT TO SHOP FROM THEM ANYMORE, ALSO THEY PROVIDED PASSWORD TO LOGIN HOWEVER SAME IS NOT WORKIN, NOW THEY HAVE MY MONEY AND BOTH THE PRODUCTS I DO NOT WANT TO DEAL WITH THEM I WANT MY MONEY BACK

Jan 13, 2017

Updated by Sonam Chaudhary Check as issue is not yet resolved

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S

Sonam Chaudhary

from Delhi, Delhi

Dec 31, 2016

You are informing for one quantity only what about the product which i have not received yet, I do not want deal with you guys u provide worst quality products, please pick up this product and process my refund for the products.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201308

Ordered bait and switch it up boots of Rs. 1299 on the date 9 December 2016 at 10:30 as per order no. 1126576. i have not received this order till now please do something regarding this order or refund money. please try to send this order as soon as possible or reply in reference to this complaint. i am very upset because of this delay of order. i have called on your customer care number several times but no one picked the call. please reply fast.

Feb 5, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Dec 30, 2016

Street Style Store Customer Care's response Hi Bunty Kadian

Just a quick update in regard to your order #1126576. We understand you need the products urgently.

We have already marked your order as urgent one. This status will ensure that we dispatch your order within 4-5 days .

Once the order will be shipped, you will receive a mail from us.

Thank you
SSS

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Address: New Delhi, Delhi, 110088

Website: streetstylestore.com

Hi SSS Team,
I have ordered a product with order#[protected]-2852999 and money has been deducted from my account and I received a mail for successful transaction. But I didn't got any Track ID yet to track my order. I have also called so many times on [protected](SSS customer no.) but nobody attend me on call. I have also generated a ticket against this concern with Ticket Received - [#441970] but no one is there to resolve it. I want to get my money back if you guys won't be able to get my ordered product. Or if tell me the status of my product so that I can track it.

May 19, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Dec 30, 2016

Street Style Store Customer Care's response Hi Jyoti Vinay

A quick update here on your query. You will be glad just like we are to know that we have received your payment. A big thank you from streetstylestore.com on shopping with us.

It was a technical error on our end and we will make sure this does not happen next time.Nothing much to worry here, we will complete your order now We are generating your order #1171641.

Thank you
SSS

Jan 05, 2017

Updated by Jyoti Vinay It seems that you have generated the order ID but haven't shipped yet. As I can see the same status from 30-Dec-2016 that it is on priority dispatch. Can you please confirm me, that when you are going to deliver it?

Jan 09, 2017

Updated by Jyoti Vinay I think you guys will not respond anything on this issue. So kindly refund my money back. And I do not want to listen anything more on this. Thanks!!

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Address: New Delhi, Delhi, 110088

Website: streetstylestore.com

I ordered for a pair of shoes and also made payment of Rs 1000, for it on 8/12/2016. I still haven't received the shoes and when I'm checking for the status of the order it still doesn't show anything. Neither has a tracking id been generated.

The order reference# is 1123650

I have been trying to get in touch with them for the past few days but the number seems to always be busy and once I the phone even rang but nobody answered.

I registered a complaint with the on 20/12/2016, apart from a ticket number(#442929) being generated there has been no response from the company. The status still shows "being processed".

Either they refunf the money or sent the goods asap.

Jan 30, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Dec 30, 2016

Street Style Store Customer Care's response Hi Cicy Ambooken

Just a quick update in regard to your order #1123650. We understand you need the products urgently.

We have marked your order as urgent one. This status will ensure that we dispatch your order within 4-5 days .

Once the order will be shipped, you will receive a mail from us.

Thank you
SSS

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A

Akankshajain1

from Delhi, Delhi

Jan 2, 2017

Hi,
I am Akanksha jain, I I ordered for a pair of black wedes and also made payment of Rs 699, for it on 27/12/2016. I still haven't received the wedges and when I'm checking for the status of the order it still doesn't show anything. Neither has a tracking id been generated.

The order no. # [protected]-2929939 and reference# is [protected]

I have been trying to get in touch with them for the past few days but the number seems to always be busy and once I can call even rang but nobody answered.

I registered a complaint with the on 30/12/2016, apart from a ticket number(#454305) being generated there has been no response from the company. The status still shows "being processed".

Either they refund the money or sent the goods asap.

Payment accepted but order still not received
Below attach the payment confirmation mail and order successful mail.

Street Style Store Complaints & Reviews

File a complaint to Street Style Store

Street Style Store reviews & complaints page 204

Order ref #1151075

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Not received product

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For not receiving my package

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Status details

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Not recieved the product

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Order replacement failure

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Product not delivered but already shipped

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No updates

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Non delivery of order # 119452 and #1109400

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Order status or expected delivery date

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Non-delivery of product after payment & No Status

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Order Delay

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Shoes/not delivered yet

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Order not delivered even after paying the whole amount through debit card

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Order not received - 1121223

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Order not yet received - order reference - #1108542

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I have ordered an item however did not receive the same until now

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Non-receipt of order

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Complaint - product not received and not able to track after successful transaction

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Payment accepted but order still not received

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