Street Style Store Complaints & Reviews

Address: Thane, Maharashtra, 421201

Website: Streetstylestore

Order number 1126625
I ordered a dress from SSS on 9th dec
Some days later the status showed priority dispatch
After sending 3-4 emails
Got an email that my order is shipped
A week ago got a call from a person regarding my SSS order and address confirmation
He told it will be delivered within 2 days
Still no response from that man inspite of calling him several times n sending emails to SSS
SSS please look into my order ASAP and check wid the courier services as to when it will be delivered
Its a request.. to personally check my order and deliver it urgently

Jun 1, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Dec 31, 2016

Updated by Caren0311 Please revert back ASAP

Verified Support

Jan 03, 2017

Street Style Store Customer Care's response Hi Caren Rebello

I would like to inform you that we have re arranged the delivery of your order and it will be delivered within 2-3 working days.

Thank you
SSS

Jan 04, 2017

Updated by Caren0311 Hii SSS.. as u said i got a call from ur customer care about my order
N dey gave me a tracking number
But unfortunately i couldn't hear the proper tracking number on the call
N since then I'm trying to call the customer care but there is no reply
Can u plzz send me the tracking number over here or on my email id
Thank you
Caren Rebello

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Address: New Delhi, Delhi, 110063

Website: Street style store

I have ordered a pair of boots on 19th nov. Till date i have not got the delivery. I have written 4 to 5 mails. Still there is no reply. Contact no you guys provided is not working. There is no update and no response inspite of continous mails. This is highly unprofessionalism. You guys are cheating customers. I am so frustrated and helpless since i already made the payment. Highly dissapointed!

Feb 5, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2017

Street Style Store Customer Care's response Hi Manya Gupta

The product is under last stage of processing. It is going through the final stage of quality check. So probably it may take some more time.

We shall try our best to ship your products at the earliest.

Thank you
SSS

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Address: New Delhi, Delhi, 110088

Website: streetstylestore.com/index.php?id_cms=27&controller=cms

I have placed order with this store vide order reference number #119452 and #1109400 in End Nov.

I have not yet received the delivery of the order despite of my repeated mails. The cell number given by them on site is non working and no one responds to mails sent by the customer.

Since i have already made payments for the above order, am feeling helpless now...

Please help...thanks

Feb 3, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Dec 30, 2016

Street Style Store Customer Care's response Hi Mansi Mehta

This is to inform you regarding your order query, your order was split into two parts one was delivered to you and other one will reach to you with in next 4-5 working days of time.

Thank you
SSS

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Address: Bangalore, Karnataka, 560100

I would like to know my order status. This is my order number [protected]-2917633. The payment was done online. Tired of with email, they promise to revert back in 24 hours but no response. Please help.
Worst experience of online shopping. This is the second time I have placed order for a product and I believe this will be last time I will buy anything. Which website doesnot give you at least the basic information like the tracking details and customer care phone number. Either send my product ASAP. THIS IS NOT ACCEPTABLE AND DO NOT PROMISE SOMETHING THAT CANNOT BE DONE. LET ME KNOW THE STATUS OF THE ORDER AS WELL.
AWFUL!!
Thanks.

Feb 5, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2017

Street Style Store Customer Care's response Hi Priya Chakraborty

It has been only 7 days since you have place an order with us and our delivery time 3-21 days.

Thank you
SSS

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Address: New Delhi, Delhi

Website: streetstylestore.com

I've ordered a pair of sandals on 9th Dec. the current status shows as Priority Dispatch on 17th Dec. But There is no update after that. The customer care is not responding. also there is no number to call upon.

The courier company associated is Ecom Express. When I called them to ask about the order status. They said, Order isn't dispatched yet.

My order number is 1126264. Payment is being done by CCAvenue.

Please respond to my query/complaint.

Feb 6, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Dec 30, 2016

Street Style Store Customer Care's response Hi Divya Nayak

An update on your query regarding the order with streetstylestore.com. Your order #1126264 is ready for dispatch. This means that we will ship your order in next 2-3 working days.

Thank you
SSS

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Address: Kolkata, West Bengal, 700040

Website: streetstylestore.com

Hi,

Please send me status of this order id - #1107106 or my money give me refund.I have ordered almost 1 month ago. I am very disappointed with your service. Please send my product in 1 or 2 days or my money give me back. Please reply. No one pick my phone call. neither replying me on mail. Please revert back as possible as soon...

Thanks...

Feb 9, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Dec 30, 2016

Street Style Store Customer Care's response Hi Surabhi Sneha

Sorry for the inconvenience. Since we are encountering high rise in demand, this delay is occurring. We have escalated the issue and the concerned team has already taken care of it and your shipment has been prioritized.

Kindly have a bit more patience and soon you will get your product.

Thank you
SSS

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It's been 26 days and have not recieved my prepaid order #[protected]-2754517 for INR 1398.00 CCA Ref No.:[protected] placed on 4th of December yet.
It is 5 days past their promised time!!
I have no information of my order.
just tell me am i ever gonna receive it or not??
They are not replying to my message on fb either.
Is street style store even genuine??
Return my money or deliver my order

Jan 1, 2017

Complaint marked as Resolved

Delivery made in 2 days after my complaint submitted here. Although i was determined not to shop with them again BUT, the shoes are awesome. The only problem with SSS is delivery...otherwise the shoes and quality are great

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 03, 2017

Street Style Store Customer Care's response Hi Livleen Jatana

As per our record your order #1115865 has been delivered at given address on date 31 Dec 2016.

Thank you
SSS

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Address: North Goa, Goa, 403401

Website: Streetstylestore.com

I ordered two shoes worth Rs. 898/- on 3rd December 2016 from streetstylestore.com and paid through my debit card. No tracking number was provided to me except this one message _ "Your Order#[protected]-2746951 on http://streetstylestore.com for INR 898.00 was successful.CCA Ref No.:[protected]" They didn't even provide me a tracking number and also have not deliverd the product yet. I have tried calling several times the customer care but it says switched off. I have also sent several mails to [protected]@streetstylestore.com but no reply even once. I need the status of my order asap. Either refund my money back or I need the products delivered to me asap.

Feb 15, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Jan 03, 2017

Updated by urvashi13k consumer complaints logo
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ConsumerComplaints.in › Street Style Store › Street Style Store — Order not delivered even after paying the whole amount through debit card
Street Style Store — Order not delivered even after paying the whole amount through debit card

1 Review
Ur urvashi13k on Dec 29, 2016
Mark as Resolved
Order ID: [protected]-2746951

I ordered two shoes worth Rs. 898/- on 3rd December 2016 from streetstylestore.com and paid through my debit card. No tracking number was provided to me except this one message _ "Your Order#[protected]-2746951 on http://streetstylestore.com for INR 898.00 was successful.CCA Ref No.:[protected]" They didn't even provide me a tracking number and also have not deliverd the product yet. I have tried calling several times the customer care but it says switched off. I have also sent several mails to [protected]@streetstylestore.com but no reply even once. I need the status of my order asap. Either refund my money back or I need the products delivered to me asap.

Verified Support

Jan 03, 2017

Street Style Store Customer Care's response Hi Urvashi Kavlekar

We have already made a new order #1114255 and we marked it as urgent and would be dispatched ASAP.

Thank you
SSS

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Address: Ghaziabad, Uttar Pradesh, 201014

Website: streetstylestore.com

I have ordered a pair of shoes on 12/7/2016. It has been 22 days since then, and I have not received my order since then. I have tried to contact the store on the helpline number but unable to connect with the customer care desk.

I have lodged several complains since then but have not received my order.

Kindly provide me details regarding my order # 1121223.

Feb 9, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 03, 2017

Street Style Store Customer Care's response Hi Aastha Aggarwal

I apologize if our service did not meet your expectations, and appreciate you taking time to share your concerns.

I ask that you please allow us 3-4 working days to deliver the products, as we consider it our privilege to have you as a customer.

Thank you
SSS

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Address: 403206

Website: www.streetstylestore.com

Hi... i hvnt yet received my order. and money has been alrdy paid through net banking. i have alrdy given a complain about the same last 20 days back but i dint get my product yet. its been now almost a 1 month werein i have given a order. this is my last complain if you are not delivering my product kindly refund my money back if not ill file a complain in consumer court against the company. thank you very much...

Feb 9, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Dec 30, 2016

Street Style Store Customer Care's response Hi Milan Rawal

Just a quick update in regard to your order #1108542. We understand you need the products urgently.

We have marked your order as urgent one. This status will ensure that we dispatch your order within 4-5 days .

Once the order will be shipped, you will receive a mail from us.

Thank you
SSS

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Address: New Delhi, Delhi, 110074

Website: street style store

Hi,

I am registered with [protected]@gmail.com and i placed an order on SSS for two pair of shoes on 8 Nov, i received both the pairs after 20 days however quality was so cheap hence i filled replacement for the same my both the products were picked up however i received replacement of only one pair of shoes same is again of cheap quality and not worth of money. i am trying to contact them through mails however did not receive any revert, i am yet to receive replacement of one product and i want to again change the received product
I hve atleast written 50 mails, did not receive single response till now. now i do not want any product from you i want my money back.

My order#OGHDYETPU

May 16, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Dec 30, 2016

Street Style Store Customer Care's response Hi Sonam chaudhary

The pick up will be done within 2-3 working days. Then you can inform us and we will go ahead with the exchange accordingly.

Thank you
SSS

Dec 31, 2016

Updated by Sonam Chaudhary You are informing for one quantity only what about the product which i have not received yet, I do not want deal with you guys u provide worst quality products, please pick up this product and process my refund for the products.

Jan 09, 2017

Updated by Sonam Chaudhary I ASKED THEM FOR REFUND THEY ASSIGN CREDITS IN MY ACCOUNT, I DO NOT WANT TO SHOP FROM THEM ANYMORE, ALSO THEY PROVIDED PASSWORD TO LOGIN HOWEVER SAME IS NOT WORKIN, NOW THEY HAVE MY MONEY AND BOTH THE PRODUCTS I DO NOT WANT TO DEAL WITH THEM I WANT MY MONEY BACK

Jan 13, 2017

Updated by Sonam Chaudhary Check as issue is not yet resolved

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S

Sonam Chaudhary

from Delhi, Delhi

Dec 31, 2016

You are informing for one quantity only what about the product which i have not received yet, I do not want deal with you guys u provide worst quality products, please pick up this product and process my refund for the products.

Reply

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201308

Ordered bait and switch it up boots of Rs. 1299 on the date 9 December 2016 at 10:30 as per order no. 1126576. i have not received this order till now please do something regarding this order or refund money. please try to send this order as soon as possible or reply in reference to this complaint. i am very upset because of this delay of order. i have called on your customer care number several times but no one picked the call. please reply fast.

Feb 5, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Dec 30, 2016

Street Style Store Customer Care's response Hi Bunty Kadian

Just a quick update in regard to your order #1126576. We understand you need the products urgently.

We have already marked your order as urgent one. This status will ensure that we dispatch your order within 4-5 days .

Once the order will be shipped, you will receive a mail from us.

Thank you
SSS

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Address: New Delhi, Delhi, 110088

Website: streetstylestore.com

Hi SSS Team,
I have ordered a product with order#[protected]-2852999 and money has been deducted from my account and I received a mail for successful transaction. But I didn't got any Track ID yet to track my order. I have also called so many times on [protected](SSS customer no.) but nobody attend me on call. I have also generated a ticket against this concern with Ticket Received - [#441970] but no one is there to resolve it. I want to get my money back if you guys won't be able to get my ordered product. Or if tell me the status of my product so that I can track it.

+1 photos

May 19, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Dec 30, 2016

Street Style Store Customer Care's response Hi Jyoti Vinay

A quick update here on your query. You will be glad just like we are to know that we have received your payment. A big thank you from streetstylestore.com on shopping with us.

It was a technical error on our end and we will make sure this does not happen next time.Nothing much to worry here, we will complete your order now We are generating your order #1171641.

Thank you
SSS

Jan 05, 2017

Updated by Jyoti Vinay It seems that you have generated the order ID but haven't shipped yet. As I can see the same status from 30-Dec-2016 that it is on priority dispatch. Can you please confirm me, that when you are going to deliver it?

Jan 09, 2017

Updated by Jyoti Vinay I think you guys will not respond anything on this issue. So kindly refund my money back. And I do not want to listen anything more on this. Thanks!!

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Address: New Delhi, Delhi, 110088

Website: streetstylestore.com

I ordered for a pair of shoes and also made payment of Rs 1000, for it on 8/12/2016. I still haven't received the shoes and when I'm checking for the status of the order it still doesn't show anything. Neither has a tracking id been generated.

The order reference# is 1123650

I have been trying to get in touch with them for the past few days but the number seems to always be busy and once I the phone even rang but nobody answered.

I registered a complaint with the on 20/12/2016, apart from a ticket number(#442929) being generated there has been no response from the company. The status still shows "being processed".

Either they refunf the money or sent the goods asap.

+1 photos

Jan 30, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Dec 30, 2016

Street Style Store Customer Care's response Hi Cicy Ambooken

Just a quick update in regard to your order #1123650. We understand you need the products urgently.

We have marked your order as urgent one. This status will ensure that we dispatch your order within 4-5 days .

Once the order will be shipped, you will receive a mail from us.

Thank you
SSS

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A

Akankshajain1

from Delhi, Delhi

Jan 2, 2017

Hi,
I am Akanksha jain, I I ordered for a pair of black wedes and also made payment of Rs 699, for it on 27/12/2016. I still haven't received the wedges and when I'm checking for the status of the order it still doesn't show anything. Neither has a tracking id been generated.

The order no. # [protected]-2929939 and reference# is [protected]

I have been trying to get in touch with them for the past few days but the number seems to always be busy and once I can call even rang but nobody answered.

I registered a complaint with the on 30/12/2016, apart from a ticket number(#454305) being generated there has been no response from the company. The status still shows "being processed".

Either they refund the money or sent the goods asap.

Payment accepted but order still not received
Below attach the payment confirmation mail and order successful mail.

Reply

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Website: Steet style store

I have ordered a shoe last month but its not being delivered yet. Such a shameful behaviour is this. Money is already paid no contact no information. I would request that this website should be banned asap.
Cheater. I want a proper reply from the team if they are going to deliver me the shoe or not its been 1 complete month. nd i want my money back

Feb 2, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Dec 30, 2016

Street Style Store Customer Care's response Hi Anesweta Mishra

Just a quick update in regard to your order #1106843. We understand you need the products urgently.

We have marked your order as urgent one . This status will ensure that we dispatch your order within 4-5 days .

Once the order will be shipped, you will receive a mail from us.

Thank you
SSS

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Address: 110074

Website: streetstylestore.com

I have used your products and found them nice as in the quality.

And now, I have ordered two boots for 1300/- (#IN1112595), Order No. Order No.- 1132326
As I have placed the order on 12th Dec 2016 and its still showing "preparation in progress". I have even emailed them regarding my query but never got any revert.
Earlier also two of my orders got cancelled without any information.
By when can I receive my order?
Request you to please be active on mails and provide us a correct contact number.

Feb 9, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Dec 28, 2016

Updated by Anushka Raman Order Reference- Order Reference VEPAXCCDB

Verified Support

Dec 30, 2016

Street Style Store Customer Care's response Hi Anushka Raman

Sorry for the inconvenience. Since we are encountering high rise in demand, this delay is occurring. We have escalated the issue and the concerned team has already taken care of it and your shipment has been prioritized.

Kindly have a bit more patience and soon you will get your product.

Thank you
SSS

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Address: 600097

Website: streetstylestore.com

The bill was split . out of 3 pairs of shoes i had received only one pair of shoes on 24th December 2016. the items were ordered on 22nd November 2016. Anything is needless to say about it. Either i want to contact the higher executive of street style or refund me the entire amount. You assure customers with a time limit of delivery within 3-21 days. Such a fake website i have never seen.

May 12, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Dec 30, 2016

Street Style Store Customer Care's response Hi Ankita Saha

An update on your query regarding the order with streetstylestore.com. Your order #1170569 is ready for dispatch. This means that we will ship your order in next 2-3 working days.

Just regarding your order #1092874. It is going through the final stage of quality check. So probably it may take some more time.

We shall try our best to ship your products at the earliest.

Thank you
SSS

Jan 03, 2017

Updated by Anki_1992 One pair of shoes is yet to be delivered. Now i cant think of returning my ordered items or exchanging it as it takes so longer time . One pair of shoes that i had received is not worth the money paid . It is of a cheaper quality . Anyway now that i would relocate very soon I want my 3rd pair of shoes to be delivered as soon as possible. If i get assurance that my delivered items can be exchanged or returned by the end of this week then i will be very grateful.

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Address: Ahmedabad, Gujarat, 380015

Website: Street style store

I have ordered a pair of sandal. But still i didnt get any tracking number as i didnt get any order number. Even they didnt send me mail or anything. They just took my amount online and even i cant cancel that particular product as there is no choice of cancel. They dnt have their customer care no. Too where i can approach them.. there is nothing they have shown where a customer can approach them . Third class service. Irresposible n not good site at all. Purely disappointed with this site. No response ..no responsibilty towards customer .

+1 photos

Jan 30, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Dec 28, 2016

Updated by Milee Vakhariya Street Style Store — Minimal ritual heels

I have ordered a pair of sandal. But still i didnt get any tracking number as i didnt get any order number. Even they didnt send me mail or anything. They just took my amount online and even i cant cancel that particular product as there is no choice of cancel. They dnt have their customer care no. Too where i can approach them.. there is nothing they have shown where a customer can approach them . Third class service. Irresposible n not good site at all. Purely disappointed with this site. No response ..no responsibilty towards customer

Dec 28, 2016

Updated by Milee Vakhariya Street Style Store — Minimal ritual heels

I have ordered a pair of sandal. But still i didnt get any tracking number as i didnt get any order number. Even they didnt send me mail or anything. They just took my amount online and even i cant cancel that particular product as there is no choice of cancel. They dnt have their customer care no. Too where i can approach them.. there is nothing they have shown where a customer can approach them . Third class service. Irresposible n not good site at all. Purely disappointed with this site. No response ..no responsibilty towards customer

Verified Support

Dec 30, 2016

Street Style Store Customer Care's response Hi

Please accept my sincere apologies!

Kindly share your concerned order ID/registered email ID/registered phone number on my email ID i.e. sss.[protected]@gmail.com so that I can look into the matter and resolve the issue. I shall expedite the process.

Thank you
SSS

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Address: Ahmedabad, Gujarat, 380054

Website: streetstylestore. com

With the great disappointment i have to complain again again for the order of footwear which I placed more than a month ago. the orderid is 1091224.i placrd order on 21st november and yet nkt received. since company does not care about the customer and behaving irresponsible for the services i have decided to take help of social media. i have more than 15k followers even on Instagram. on a serious note provide me my footwear by tomrrow otherwise i ll have to go to media for tje return. and i[censored] cant do so then give my money back.

May 12, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Dec 30, 2016

Street Style Store Customer Care's response Hi Dhwani thaker

The product is under last stage of processing.

It is going through the final stage of quality check. So probably it may take some more time.

We shall try our best to ship your products at the earliest.

Thank you
SSS

Jan 04, 2017

Updated by dhwani thaker I need timeline. Enough of excuses guys. This is out of my tolerance.

Jan 04, 2017

Updated by dhwani thaker And reply me the final delivery date that's it..I am tired of listening to the excuses. This is height o[censored]nprofessionalism.

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Address: 110088

Website: www.streetstylestore.com

Hello Team,

I have placed an order #1083717 on 16th Nov via a voucher code of Rs.899, this voucher code was provided by StreetStyleStore as they have cancelled one of my order.
But today only I have received notification saying the new order #1083717 also been cancelled and they have provided one voucher code. But this voucher is not having any amount of 899, so that I can reveal on my new order.

I have tried to place an order of value Rs.899 today, after applying the voucher code, the amount 899 is not getting deducted from the total amount and it is asking to pay the amount.

I need urgent action on the same. I want my money back, its 899 rs...

THE CUSTOMER CARE NUMBER, NO ONE PICKS UP THE CALL, EVEN IF I SEND MAIL WITH CONCERN TO [protected]@streetstylestore.com, NOBODY RESPONDS OR BOTHER TO CALLBACK OR WORK ON THE SAME.

Feb 8, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Dec 30, 2016

Street Style Store Customer Care's response Hi Dipanwita Bera

We have already generated a voucher code of Rs 899/-. The code is EDMCCHC0 and is valid for 1 year. If you face any issues in using it you can let us know.

Thank you
SSS

Street Style Store Complaints & Reviews

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Street Style Store reviews & complaints page 204

Product not delivered but already shipped

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No updates

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Non delivery of order # 119452 and #1109400

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Order status or expected delivery date

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Non-delivery of product after payment & No Status

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Order Delay

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Shoes/not delivered yet

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Order not delivered even after paying the whole amount through debit card

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Order not received - 1121223

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Order not yet received - order reference - #1108542

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I have ordered an item however did not receive the same until now

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Non-receipt of order

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Complaint - product not received and not able to track after successful transaction

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Payment accepted but order still not received

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Money paid but items are not delivered

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No Status about ordered products and pathetic customer service

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Ordered items not yet delivered

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Minimal ritual heels

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Footwear not received more than month

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The voucher code given for credit refund is not valid

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