Street Style Store Complaints & Reviews

Hi,
I have got the refund mail from that site after complaining about it in this consumer complaints website. The mail said that you may use the voucher of same amount to purchase other product or you may click the refund option.I choose refund but the refund didn't happen. After reminding, they sent a mail saying that we are raising a ticket and our operator will be contacting soon for solving the refund problem but since then there is no reply .Please help me out with this issue ASAP.

Hello,

This is in regard to order number #1058868.

I had ordered 2 footwear and a dress for 1897rs on 5th november, I request you to please deliver the order before 29th november as I have to go out of station and then i wont be able to recieve my order and i have to gift the dress to someone.

Kindly make it soon.

Regards,
Sonal Gupta

I ordered a pair of boots, it was prepaid, but after ordering this company has not updated anything on product no tracking number, no dispatch date. No one pick calls if calling. No mails reply. Company review is too bad I am afraid it is a fake company. My colleague also ordered she has the same problem and informed order was not delivered.

Please do the need full.

The order detail...

Order# [protected]-2660016, CCAvenue Reference #[protected]/11/2016 13:46:12

Billing Details


Customer: Sharmila Deb Barma | [protected]@gmail.com | [protected]
Address: Cosmopolitan Club, Cosmo Travel House22nd Cross, 3rd Block Jayanagar, Karntaka, Bangalore 560011. India
Customer IP: 122.172.128.211
Pay Mode: Debit Card - MasterCard Debit Card
Bank Ref #: 022087
Instructions:


Order Amount: INR 499.00

Net Payable: INR 499.00

Shipping Details


Contact Person: Sharmila Deb Barma | [protected]
Address: Cosmopolitan Club, Cosmo Travel House22nd Cross, 3rd Block Jayanagar, Karntaka, Bangalore 560011. India

I am writing this complaint inform you regarding your inconvenient and gruesome customer service. Well to start, I placed my order on 18th October (#[protected][protected]for 3 pair of flats. On 10th November, I received a mail notifying me about splitting up of the order that I placed and accordingly I received 2 out of 3 items on 14th November.It is a matter of grave concern that I have not yet received the complete order even after the completion of an entire month of placing it. Even after writing multiple mails n phone calls, there is no response at your end. To add to that, neither do you accept Cash on Delivery n nor a provision of tracing the order.

I understand that SSS is a small start up n is still emerging, but atleast as a service provider it's their primary responsibility to atleast address to the concerns of your customer. I sincerely request you to kindly look into the matter and inform me about the tentative date when the item is likely to get delivered.

I have made an order one and a half months back. I haven't got any response and it has not yet been delivered. I have also made the payment. They marked my order priority order and said it will be delivered in 4 to 5 days. But it has been one month since it's been marked priority dispatch. Order no is #1015200 and #1015037. Please look into the issue.

I have got no response regarding the expected delivery of my order despite sending mails and making complains. Furthermore I can see that they are still posting advertisement about new products on Facebook. If you are not able to complete previous orders then how come you are able to advertise ? I have already paid for my order and I wont just let go of this easily. I can't stand cheating and so many customers are being cheated here. Please provide a contact number.

I want to exchange the boots that i have received because they are of the wring size but the option of replace is there. instead it stated request for pickup sent on 11/23/2016 and someone came to pick up the order the next day but i received the order on 11/25/2016 so i could not give them the package. please either give me the option of replacing or send the request yourself as both the shoe sizes are wrong.
Order details
Aashi Mehta
#1063599
HPKQRAVKD
Placed on 11/7/2016

It has been more than 25days since i have placed my order #1049320 and i have no information regarding its status except for the fact that it's marked urgent. Dear sss that's not helping at all. I regret paying by card as i would have easily rejected the products on their superlate delivery. Since this long it's not even quality checked! Highly unprofessional and unethical!

I ordered 1 dress from streetstylestore.com order no# 1002933 on 09/11/2016 after several reminders they delivered it on 23/11/2016 .But they completely messed up with the size and quality. This website shows a wonderful display of modern, beautiful clothes, but the actual products do not match the pictures. Items I received were just horrible and ugly! Nothing looked like pictures. Colors, material, and sizes – everything was wrong the discription given on the website was completely wrong that Rs899 dress cloth is not even worth Rs 100. I sent them an email and demanded a refund. But now they are telling that they do not have refund policy its possible to exchage and exchange will also take 1month time. They are simply fooling innocent customers.at the time of placing order it was never mentioned that they dont have refund or return option otherwise why anyone will buy from them.its just a strategy to bluff customers and get money in return of total garbage.i had ordered few shoes from this sites before, that was also the worst quality .that time i left think its just Rs499 but this time they are cheating for even high amount good growth. The worst website ever! They are not returning my money. Do not purchase anything, this site is a scam.

A very bad experience with sss. i ordered for playtime sneakers (white color). i received the shoes in gray color. despite repeated followups for than a week and even sending them the photos of the shoe there was no response from them. even the contact number mentioned on the website is fake. not at all accepted from sss. even after warning them they don't reply to the emails.

Oder Number : RDJGKV?THZ(#987511)

I had placed order for 2 pairs of shoes by end of September this year. I was delivered the products after a month, on November 4th (the website promises delivery within 21 days)
One pair of shoes out of the two that i had ordered looked nothing like what was shown in the pictures on the website. Thw return policy page on the website says they do not have any exchange policy unless it is for a size change.
In my case I did not even recieve the product that i orderd. They have decieved me by showing pretty photos in their website and delivering gross imitation of the product.
When I mailed their customer care I was asked to provide pictures of the product that i recieved. I promptly sent the photos but the responses from their end is terribly delayed and unhelpful. In reply to the photographs sent I recieved email explaining their existing exhange policy, which I am already aware of.
I need the pair of shoes that I have right now replaced. Either provide me exactly what is shown on the website or let me exchange for another product. If neither can be done I need my cash back.

I have ordered product on 10/5/2016 of Rs 1, 000 for Cash on delivery (COD) however without given me the notice after a month they have sent a message saying your product is Return - COD Refused .

Again after a week we have reordered the product as per their request on 7th Nov'16 & after their standard delivery mode which is 3 to 21 days, still there is not update from them on the delivery status. when we are reaching out to them thorugh call or mail their is no response from them. They not even inform us about the delay in delivery.
please take necessary action against them.

Hi all,

Please don't buy products from streetstylestore.com this is fake online shopping web site, on 6th-nov-2016 i have order shoes, still not deliver, customer care number wont work : [protected]
Stupid web site, please don't buy...
Cash on deliver option is not there...
Waste web site..

I ordered the product on 11/17/2016 by paying it online itself .despite compainning various times and sending emails I am still not get any information about the product I ordered .Please check into this and send me the resolution ASAP .I WANT MY ORDER O URGENT BASIS, , everytime the company didnt response to my emails and not sending my orders on time .i am extremely fed up for their services .DISGUSTING COMPANY ..Please do the needful so that my orders so that it will delivered to, me asap . I ALREADY PAID FOR MY ORDERS .
order number : EFUVOGWEU
2 : TOGXEAPAG

Order no. 1044654
I had placed an order on 30th october and It was supposed to be delivered a week ago. I was going to gift this to someone but now that u haven't delivered it I am very disaapointed.I haven't received any updates from the website about my order. I would like to know when it will be delivered.And I hope it wouldn't take more than 1 day

I have placed order on 31st oct'16 and today is 23rd of Nov and I haven't heard anything from you guys. It's been more than 21 days.

I have sent an email requesting for status and received no response. And when i call customer care number it doesn't connect or none pick up the call. Never faced such a trouble in connecting to any customer care. SSS will lose more customers if this continues.

This is frustrating as I have never faced any problem in online shopping. I have ordered these shoes for an occasion and it's in just few days.

Please deliver my order asap!

I tried using the voucher code provided by SSS for the items on my cart, but in vain. It says voucher not valid. Kindly refer the below conversation for reference and solve the same asap. It has been more than 4 months since the order was placed. today am neither having the products or refund. Atleast give a valid voucher to make further purchases. I have prepaid rs.1400/-

On Thu, Nov 10, 2016 at 4:46 PM, Pooja Seth wrote:
Hi Honey Bengani,

This is regarding your query, this is the credit voucher code MWUKBXHS, it can be use fir the further shop and it will be valid for next one year.

Thank You.
SSS.
On Mon, 7 Nov at 1:43 PM, Honey Bengani wrote:
Have not yet received any voucher for order no:#992851
Please revert back asap. It s more than 3 months since this transaction happened and finally I am left without any product or voucher.
Take immediate action on this.

On Sat, Nov 5, 2016 at 2:09 PM, Honey Bengani wrote:
Hi,
Have not yet received any voucher.

On Fri, Nov 4, 2016 at 3:32 PM, Navdeep SIngh wrote:
Hi Honey Bengani,

This is regarding your order #992851, We have issued you the credit note for the same amount which you can use it for the further shop and it will be valid for next one year.

By today end of the day you will receive a mail with the credit voucher code.

Thank you.
SSS

On Wed, 26 Oct at 2:42 PM, Honey Bengani wrote:
Kindly reply to Ticket ID - 392104. Also trail mail refers to the ticket.

I ordered a pair of boots on 23rd November, 2017 and made the payment for the same through my card.
Since then I I haven't received any update on the same.
The contact number doesn't work. Even the help desk is of no avail.
I have complained a few times on their help desk and even tried to register the complain through their Facebook page but of no avail.
I want an update on my order and a proper delivery of my products or please refund me my money at your earliest.

These guys are unbelievable! It has been like *2 months* since I placed an order with them, they still haven't come around to DISPATCH my order plus they are not available via mail, I want my money refunded right away.

This is a absurd way to do business. PATHETIC.

Please have them reply to me and refund my money because I don't think they'll be able to deliver anything to begin with.

If I wanted my order to reach me after three months, I would've used a pigeon.

The order was placed on the 10/18/2016 and today is 11/23/2016.

I WANT A REFUND, ASAP. Order number - #1021894

I got shoes in big size and it seems not similar as it was shown in the picture. I want to return the shoes n get my money back. I m a student and I am not from India. I m studying in India. I don't have any indian account so i[censored] return back my money dont ask me any account I have that u want to transfer money there. Please try to return in cash as I have paid in cash. Hope u wil understand my problem n solve it. Thank you..