Street Style Store Complaints & Reviews

Address: New Delhi, Delhi, 110030

Website: sss.com

Hi,

I have order product on 2nd Nov through card and there is return option is not available as well as no status where is my order.

[#399919] #1051704

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 332311

Website: streetstylestore.com

Sir/madam
I have ordered some products from street style store (delhi) online on 5th october 2016 (order reference number: #994926). it has been more than one month and the order is not delivered yet. I mailed them asking about the details of my order but no reply is entertained by them. I have also contacted them through the contact number given in their site but the contact number provided is continuously showing switched off.there is no return policy given neither the cancellation of the order is done.
i would be very thankful to you if you help me in getting my order either delivered or cancelled with the total amount refund as soon as possible.
waiting for your quick action along with a positive reply.

Vani Choudhary

Dec 13, 2016

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2016

Street Style Store Customer Care's response Hi Vani,

Please accept my sincere apologies for the unintentional delay in delivery.

I have went through order history and came to know that Your order 994926 has been placed on 5/10/2016 through online payment mode, but due tot the high rise in the demand of the current product, we are having some production back-load which is why the delay is happening, however since you have waited for almost a month for the shipment, we have marked it as very urgent and also sent an reminder to the warehouse team for the earliest dispatch of your order.

For further assistance, please share your concern at sss.[protected]@gmail.com

Thank You
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 1220018

Website: streetstylestore.com

Hi,
I ordered two pairs of shoes (sneakers) from this website by paying rs 1000 (paid through net banking). i haven't received my order yet. customer care doesn't reply to my mails and phone number (mentioned on their website) is switched off always (or busy). this is a fraud website, please help me refund my money back from this company.

Thanks
Rubal

Dec 15, 2016

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2016

Street Style Store Customer Care's response Hi Rubal,

Please accept my sincere apologies for the unintentional delay in delivery from our end.

Your order 1013707 has been shipped from our end on 28/10/2016 and as per the tracking details, it's in transit at the moment, which means you will receive it very soon. You can also track the same at the link given below by entering your tracking ID: AWP9001607

http://ecomerclogistics.com/PresentationLayer/Reports/TrackOrder.aspx?TrackingNo=AWP9001607

For further query, please share your concern at sss.[protected]@gmail.com

Thank You
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 110088

Website: streetstylestore.com

I ordered a pair of sandals on 11/4/2016. Still I did not get any updates on my order. I also checked the FedEx Carrier tracking, they are showing that they do not have any item of this reference no. Please If you are not able to fulfill the request, then do not make people fool. I want to know the complete details of my package.
Order Reference no. : YPCVWPRVL
Product: Foxtrot Heels - Shoe Size : 35
Total: 699
I made online payment. If the product is not going to be delivered then please return my money back. We have other options also. Very much disappointed by your service. No t going to recommend it to anyone. If you are a startup then you must fulfill the request ASAP for your site to be popular.

Dec 12, 2016

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Nov 11, 2016

Street Style Store Customer Care's response Hi Astha,

Kindly accept my sincere apologies for the trouble caused from our company end.

As per your query regarding your order 1055276 of product "Foxtrot Heels - Shoe Size : 35", we will like to tell you that it has been 9 days since you placed the order with us. And our site takes the time period of 3-21 days for the delivery. As you have mailed us, we understand you need the products urgently. That’s the reason, we have marked your order as an Urgent one. This status will ensure that we dispatch your order as soon as possible.

Kindly have a little more of patience and you will receive your order very soon.

Thank you
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: streetstylestore.com

Not delivered my product yet i placed order on 11/3/2016 and i already payed for that most of the people not get there product since a month, They are making fool to customer, no response from customer care either they put on hold or not pick the calls . I want my money back either you deliver my order in next 24 working hours which is great for you guys and stop making fool. worst service ever.
Order reference #1054057
Date 11/3/2016
Total price Rs 999
Order Reference LCERHUKDJ - placed on 11/3/2016

Dec 13, 2016

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Nov 11, 2016

Street Style Store Customer Care's response Hi Dishant,

To be honest, we also don't like our customers to be waiting for the orders. However, we are a start up and have got our own manufacturing so, we are struggling in terms of production and delivery. We are working on this feedback already and hopefully, it is improving.

As far as your order 1054057 ( LCERHUKDJ ) will be deliver in the promised period of time, i.e. 3-21 days, However i have marked your order as urgent and dispatching will be done on priority, as we understand you need your product as early as possible.

For further assistance, please share your concern at sss.[protected]@gmail.com

Thank You
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Indore, Madhya Pradesh, 452001

Website: Street Style Store

I ordered a dress and i requested for exchange because I had size issues. They took the parcel and credited the money in my account.

Now I am not able to use the credit slip for ordering shoes.They are not providing any option to use my credit slip .They have my money I should be able to buy anything I want. Please provide some solution for refund my money.

May 11, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Nov 11, 2016

Street Style Store Customer Care's response Hi Shiv,

Please accept my sincere apologies for the inconvenience caused from our end.

The order reference ID which you have provided is not correct so kindly provide us the correct order reference ID or else you can provide us the registered e-mail ID or the particular order ID.

As far as credit note matter is concerned, you can use the particular code of the credit voucher while placing the order and your voucher would be under the tab of " MY VOUCHER ".

For further assistance and query, kindly share your concern at sss.[protected]@gamil.com

Thank You
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently

Nov 11, 2016

Updated by shiv> ok...thank you so much

Dec 27, 2016

Updated by shiv> [protected]@gmail.com is the registered id and please do cancel the order I have placed because its taking a lot of time and return the credit in my account.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110088

Website: www.streetstylestore.com

I ordered a shoes on 2nd September, but it didn't shipped yet. What is wrong with your shopping site? Why do you cheat on costumers? If you can't shipped products on right time then why did you open your shopping site. You all team are cheaters.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Gurgaon, Haryana, 400059

Website: street style store

I had placed an order no #797594 ( shoes) on the 10th July and I have still not received my product. Its been 4 months now... I have already paid for it online. You have 2 options-

1) either deliver the product asap OR
2) refund the payment

I have been following up time and again and I do not have any more patience. This is the worst online service ever experienced.

Gale Gomes

May 12, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2016

Street Style Store Customer Care's response Hi gale,

We apologize for all the inconvenience caused to you.

As per our records, we have already issued you a credit note in respect of order #797594, which will be valid for one year.

Kindly check your SSS account for the same.

Thank you
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently.

Nov 10, 2016

Updated by galegomes What is the point of a credit note when you'll cannot deliver the products on time. If I use your credit note, you'll will again take 3 to 4 months to deliver.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 110088

Website: streetstylestore.com

Pathetic customer support. I placed an order on 8th October, 2016 & today is 9th November, 2016. There's no tracking number nor any update on the product status. Also, i 've dropped an email to [protected]@streetstylestore.com but there's no update. Continuously called on the provided number [protected] (10 A.M to 6 PM) but there's no response sometimes my call is in waiting list and sometimes you guys aren't responding. How irresponsible your customer support is? Agree that you don't have courtesy to update on the order status but atleast have some courtesy towards customers to respond on Emails & call.
Your order#[protected]-2370105 on http://streetstylestore.com is successful.

Dec 13, 2016

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Nov 11, 2016

Street Style Store Customer Care's response Hi Nidhi,

I on behalf of company would like to offer my deepest apologies for the trouble you had to experience with us.

Your order 1001691 ( POEHFLQRO ) is going through the last stage of quality-check, so hopefully it will be done in next 2-3 days, once it's done, it will be ready to ship and then only the tracking ID will be generated.

So, kindly have a little more of patience and you will receive your order soon.

For further query, please share your concern at sss.[protected]@gmail.com

Thank You
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently

View replies

K

Kirtivashisth6@gmail

from Mathura, Uttar Pradesh

Nov 13, 2016

I ordered my shoes on 6 Nov and today is 13 Nov . One week has passed and still the status of my shoes is ''preparation in progress "
They are sending no updates nothing
Any other site delivers the product within one week but I don't know when I m going to get my order
Order no is CFXJEIUWV

Order 20161008083548-2370105 - Comment #2597047 - Image #0

Reply

R

Rachita Singh

from Raver, Maharashtra

Nov 19, 2016

I have placed an order no #1075013 on 11th nov still there is no update on tracking number. Your company does not even bother to respond on emails they why do you even provide customer support help desk email id's and contact number. Its a very pathetic service.

Reply

R

Rishika parihar

from Jawad, Madhya Pradesh

May 20, 2017

Hy this is mahak jain,
I have placed n order of a shoe on 3rd may n still der is no update . Wat d hell u r doing SSS . Continuously called on the provided number [protected] (10 A.M to 6 PM) but there's no response sometimes my call is in waiting list and sometimes you guys aren't responding. How irresponsible your customer support is? Agree that you don't have courtesy to update on the order status but atleast have some courtesy towards customers to respond on Emails & call.
Ur have already taken the money as i have done the debit paymemt ! So this is the last warning or msg frm an irated customer . I have mah product delivery in 1 to days other wise return my money i[censored] cant deliver my product .this is d final call bcoz its already 15 days up so plz otherwise i have to take some strict action towards ur firm .

Reply

N

Navya Gowda

from Bengaluru, Karnataka

Jun 27, 2017

Hello what the hell is happening out there i have been called hell number of times and its always busy i[censored] cant really ship the product eveb after 21days when will you deliver the product like seriously! I atleast need a reply out here if my product is ready and will be delivered or is messed up out there 😑 order number -1575354 reply soon atleast

Reply

Helpful

Found this helpful?

4 Comments

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110088,

Website: Street Style Store,

HBRQPWUKT h is my order number placed on the 9th of october 2016. They have not sent any tracking id, but say the product is shipped. there is no response from the phone number, their email replies are not answering any queries at all.
I want the parcel delivered or the money refunded.
They should at the very least communicate with their clients.

Dec 12, 2016

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2016

Street Style Store Customer Care's response Hi Saudamini,

We apologize for all the inconvenience caused.

We have co-ordinated regarding the shipment of order #1002393 and as per their records, you have not answered their call.

We are arranging a call back from our executive on your contact number to resolve this issue.

Thank you
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 411057

Website: streetstylestore.com

I have order online from SSS. Payment was deducted from my account on 11 Oct 2016. I have statement also with me.
Still the product is not delivered. All most one month is over now.
Today I got a call from delivery boy that he had received the product but its a Cash on delivery. When I have already paid for the product how SSS can ask money for the same.
Order Number Code : #[protected]-2389566
CCA Ref No:[protected]
Amount Paid: Rs 699.00

Please register a complaint and take some action against them

Dec 11, 2016

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2016

Street Style Store Customer Care's response Hi Khushboo,

We apologize for all the inconvenience caused to you.

We have forwarded this issue to concerned department and they are arranging delivery of your order #1006668 as prepaid. You don"t have to pay any amount at the time of order delivery and we are arranging a call back also.

Thank you
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110088

Website: streetstylestore.com

I had ordered 3 pairs of slippers for INR999 which I am not satisfied with the products at all.I have contacted them for return of money instead they said we do not have company policy of returning money back instead you can order a new size !!! When the customer is not at all satisfied with the products received then where does the point of ordering a new size of slippers come from ???? Later they agreed to take back the products and promised me to create a credit request once they receive the products.Now it also shows in the website of my order history, they have already received the products and now no one is responding either to my mails or calls.This is so DISGUSTING !!! They are literally playing with the customer's time and money !!! Such a crap it is !!! Its like i have to call several times or send mails repeatedly they do not have a concern for replying.I need my money back !!!

i ha

+1 photos

Nov 23, 2016

Complaint marked as Resolved

I am finally satisfied as I received my refund amount to my account.Thanks !!!

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2016

Street Style Store Customer Care's response Hi Kavya,

Please accept my sincere apologies for the inconvenience.

A credit note worth Rs.999/- will be issued in your SSS a/c by today evening and that will be for your order 961440.The same shall reflect in your SSS a/c after 24 hrs. which you can use to shop anything from SSS.

For further query, please share your concern at sss.[protected]@gmail.com

Thank You
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 400006

I had ordered for white sneakers & my order number is MRXKQRXUF & i have mailed then thrice for enquiring the status of my product delivery on which they sent me my order confirmation but in the mail no where it is mentioned whether when ill receive the shoes.Please tell me the delivery date or ny product status or just cancel my order and refund my money.

Dec 13, 2016

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2016

Street Style Store Customer Care's response Hi Jinal,

As per your query regarding your order # 1063417, we will like to tell you that it has been 3 days since you placed the order with us. And our site takes the time period of 3-21 days for the delivery. As you have mailed us, we understand you need the products urgently. That’s the reason, we have marked your order as an Urgent one. This status will ensure that we dispatch your order as soon as possible.

Thank you
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 122015

Website: streetstylestore.com

R u guys nuts or what, u have problem guys I have punched the order on 14th oct and today is 7th Nov ..u guys didn't ship my order ..what r u thinking ..its ...why u guys harass so much ..I paid already by online ...what r u doing ..really a big dog ...u r ..bloody rascal ...refund my within 24 hrs ...coz u guys ..u have no idea ..that I m really fed up now ...do urgently ..otherwise ...u have no idea ..what m gonna do ... suck

Order reference Date Total price Payment Status Invoice Track your order Tracking Number
#1013298 10/14/2016 Rs 299 ccavenue Priority Dispatch - Shoes - DETAILS

Dec 13, 2016

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2016

Street Style Store Customer Care's response Hi Narendra,

We apologize for all the inconvenience caused to you.

Kindly share your below mentioned bank details with us at sss.[protected]@gmail.com so that we can initiate refund for order #1013298 from our side :-

1)Full Name
2)Bank name
3)Branch name
4)Account number
5)Ifsc code

Thank you
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have not placed any order from SSS, bt i received mail saying that thank you for shopping, kindly cancel my order no:RLTANRTWB

date of incident: 07/11/2016
time: 15:59:11

kindly cancel my

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Shimla, Himachal Pradesh, 171009

Website: street style store

I want ky koney back or deliver the product u dont reply nor take any responsibility u better reply n deliver it soon
Its been a month u people dont repky and i[censored] do we get the same reply always n no action is taken
U have not even guven the tracking no. N the no. That comes is wrong no details come related to that id u guys are just fooling us this is the worst site..

Dec 9, 2016

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Nov 07, 2016

Street Style Store Customer Care's response Hi Maadu,

Please accept our sincere apologies.

I have gone through your order 1005898 history and came to knew that your product " Street team sneakers - Shoe Size : 37 " is going through the final stage of quality check, probably it will be completed till coming saturday, once it will be done, we will dispatch the order as soon as possible.

Until then have a little more of patience and you will receive your order soon.

For further query, please share your concern at sss.[protected]@gmail.com

Thank You
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ghaziabad, Uttar Pradesh, 201011

Website: www.streetstylestore.com

I ordered a pair of shoes on 21st October by making an online payment. I mailed them on 27th october to know the date of delivery. I got a call from them by a person by name Rohit Bhalla. He said I shall get my order by the end of the week and I haven't got it yet. I am trying to call them and mail them since more than a week now. There is no trace of any sort of intimation from them. They just send a Ticket No. Which doesnt even tell the track of my order. The last track record shows that It has reached Delhi and RTO has been given on 28th october. No development since then.

+2 photos

May 14, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2016

Street Style Store Customer Care's response Hi Ruchika,

We are really sorry for the inconvenience caused from our end.

I have went through your order 1026585 of product " Preppy wedge sneaker (Black) - Shoe Size : 38 "and came to know that it has been already shipped from our end on 21/10/2016 and as per the tracking details, it has been marked as RTO, which means " Return to origin ", so as of now we had sent your case to the concerned team so they will co-ordinate with you.

For further query, please share your concern at sss.[protected]@gmail.com

Thank You
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently

Nov 15, 2016

Updated by Ruchika Maheshwari I got a call from them on 8th November. They said i will get my order till the end of the week . and its already Tuesday now. I havent got my order. And also, they aren't picking up any calls

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 700064

Website: Street style store

My Order number is - [protected]-2342008
I have placed an prepaid order for 3 footwear on 20th october.
I have no idea when am I going to receive my products, I have been mailing you people in the coustomer care ID but no care is taken!
When will I receive my product
Is there any minimum time period for receiving the orders or you people will deliver tge product according to your whims and fancies !!!
Tge worst part it, no coustomer care number provided nor do the representative calls or take care of the mailed send.

Dec 11, 2016

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Nov 07, 2016

Street Style Store Customer Care's response Hi Radhs,

I have just confirmed with the concerned department that they have received the payment worth Rs. 1797.97/- on[protected], but when i go through your order history, there was no any order which was placed at the same period of time, which means order hasn't been placed properly, so i have just arrange an callback from one of my executive and kindly share the product detail with him her and we will place the order at the same time.

For further assistance and query, please reach us at sss.[protected]@gmail.com

Thank You
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently

View replies

H

harshitasharma260

from Gurgaon, Haryana

Nov 8, 2016

I requested to exchange my shoes size & 2 weeks are gone and still they have not delivered my product.they told me it will be delivered to me within a week but its not. so how much i have to wait more. i got what i want but the size was big & i want 1 size small. do as fast as you can and deliver it to me as soon as possible.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 560097

Website: Streetstylestore.com

My orders BNSSKSMJG and RIXJUXILX have been pending. It has been 21 days. I'm worried coz i have already paid for it. It was supposed to be delivered yesterday. Either send us the order or refund the money if there is going to be further delay. They need to be dragged legally for being fraudulent to consumer court.

Rashmi

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110088

Website: streetstylestore.com

I had placed an order of 3 shoes on 9th October, which was delivered to me on 20th October.
My order no. is #1003514.
Payment mode was Cash on delivery.

The bill on the box says about all 3 items which i had ordered so i paid for them, but when i unbox it there was only 2 pairs.

So i mailed them regarding the issue. They made me wait for 5 days, then on 26th October they replied saying that they had forwarded the issue to the concerned team and will get back to me within 48 hours, but they didn't replied after that.

Today is 5th November, still i haven't received my item.

This is so irritating. If company can not send me the item then refund my amount back.

Attached is the photo of bill

+1 photos

Dec 10, 2016

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2016

Street Style Store Customer Care's response Hi Fiza,

Please my sincere apologies for the inconvenience caused from our company end.

We are arranging an call-back from one of our executive, so kindly share your query with him and i will make sure that your concern will be solved on priority.

For further query, please share your concern at sss.[protected]@gmail.com

Thank You
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently

Street Style Store Complaints & Reviews

File a complaint to Street Style Store

Street Style Store reviews & complaints page 220

Delivery not done

Post your Comment

Fake order done on street style store

Post your Comment

Non-delivery of order by street style store

Post your Comment

No details of product

Post your Comment

Boot (long shoe)

Post your Comment

Credit slip

Post your Comment

Shoes not shipped

Post your Comment

Have not received my order since 4 months

Post your Comment

Order 20161008083548-2370105

Post your Comment

Not received package

Post your Comment

Ordered Online by doing online payment

Post your Comment

Payment not received - unauthorized behaviour

Post your Comment

No valid response from SSS on enquiry of my product delivery

Post your Comment

Order pending from 14th oct'16

Post your Comment

Cancellation of order no Rltanrtwb

Post your Comment

Order not receiceived

Post your Comment

Order Not Yet Received

Post your Comment

Why don't you people respond carefully??

Post your Comment

Order delivered none

Post your Comment

Ordered and paid for 3 items but received only 2 of them

Post your Comment

Related businesses