I have place an order no. 909970 dated 30th august, 2016. Till no such order tracking details are provided to me and payment was accepted but till now no order status is provided and docket no. Of the courier either its dispatched or not and where exactly it is.. Despite sending mail to concern person but no revert mail so far. I want my money back if they are not able to provide the product on time... Pls help me out to get that or otherwise ask them to send my money back. All the tracking details are fake. I want m
Oct 6, 2016
Complaint marked as Resolved This site is not proving any relevant inforamtion related to my order and there is no customer care support. They have sent same mail and tracking number. but there is no update in tracking number and also. i have placed my order on 30th August, 2016 still this no update.
Dear Anjum Nisha Khan,
We would like to acknowledge that we have received your request and a ticket has been created with Ticket ID - 380314.
A support representative will be reviewing your request and will send you a personal response.(usually within 24 hours).
To view the status of the ticket or add comments, please visit
http://streetstylestore.freshdesk.com/helpdesk/tickets/380314
Thank you for your patience.
Sincerely,
Street Style Store Support Team
this is same mail i am getting whenever i send a mail to SSS team and the same i get revert.
i would request you please help me to get my money back. please resolve this problem. please.
Street Style Store customer support has been notified about the posted complaint.
Verified Support
Sep 07, 2016
Street Style Store Customer Care's response Hi Anjum,
I would like to inform you that I have marked your order as urgent and the shipment has been prioritized.
As you know our delivery time is 3-21 days, I assure you your shipment will be delivered in the promised delivery time.
We appreciate your patience and cooperation in the matter.
Once the order will be shipped you will receive a mail from us.
Thank you
SSS Resolver
PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently
Sep 15, 2016
Updated by viaan now my order status is priority dispatch but there is no update of tracking number or awb number. i dont know where is my production right now or whether it would reach by me or not. this site so fraud. its almost half month and still i did not get my product. . please help to get my money or production.
Oct 06, 2016
Updated by viaan This site is not proving any relevant inforamtion related to my order and there is no customer care support. They have sent same mail and tracking number. but there is no update in tracking number and also. i have placed my order on 30th August, 2016 still this no update.
Dear Anjum Nisha Khan,
We would like to acknowledge that we have received your request and a ticket has been created with Ticket ID - 380314.
A support representative will be reviewing your request and will send you a personal response.(usually within 24 hours).
To view the status of the ticket or add comments, please visit
http://streetstylestore.freshdesk.com/helpdesk/tickets/380314
Thank you for your patience.
Sincerely,
Street Style Store Support Team
this is same mail i am getting whenever i send a mail to SSS team and the same i get revert.
i would request you please help me to get my money back. please resolve this problem. please.