Street Style Store Complaints & Reviews

Hello sss please dispatch my order...it's been more than 30 days and you have not yet dispatched my order please I need it before 1st August please take a serious action towards my complain please

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Street Style Store Customer Care

from Delhi, Delhi

Aug 3, 2021

Verified Support

Hi,

We are very sorry for the inconvenience caused. We would like to inform you that kindly share the registered email id and order id so that we can check it and proceed further.

Thank you
SSS

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So this is the Second time am posting since I've got no response from this pages. Am surprised that they choose easy ones to reply & not every customer. They have no sense of responsibility. It's my first time shopping with SSS how will I know proper procedure as much as they know. I was told to select a random product and get it approved for exchange & they will proceed with the exchange but now they are saying this & that excuses.

Ordered 3 flats on 999 for my fren's birthday on 8th June got delivered on 7th July. The pics in the website are totally fake & copies were delivered. I was so disappointed & tried calling the customer number which never get connected. & Raised alot of complaints but just automated replies visit the store next day & I was fortunate I got a customer representative to chat for my issues. But misleading and 3 flats were picked & only 1 pair is approved for refund. I meant what about the 2 pairs which was updated received ( giving fake excuses that they disposed the flats) Wow never heard of any hilarious excuses than that... Customer representative are terrible & sti continuing. I've returned the 3 flats so I need my refund. Why are you guys so inhumane & cruel.
You get hundreds of orders but it was my long awaited year gift. Which was messed up:(

Remember you're selling products not rules & regulations.

Street Style Store customer support has been notified about the posted complaint.

Jul 22, 2021

Updated by Vinn Yao Khumai So this is the Second time am posting since I've got no response from this pages. Am surprised that they choose easy ones to reply & not every customer. They have no sense of responsibility. It's my first time shopping with SSS how will I know proper procedure as much as they know. I was told to select a random product and get it approved for exchange & they will proceed with the exchange but now they are saying this & that excuses.

Ordered 3 flats on 999 for my fren's birthday on 8th June got delivered on 7th July. The pics in the website are totally fake & copies were delivered. I was so disappointed & tried calling the customer number which never get connected. & Raised alot of complaints but just automated replies visit the store next day & I was fortunate I got a customer representative to chat for my issues. But misleading and 3 flats were picked & only 1 pair is approved for refund. I meant what about the 2 pairs which was updated received ( giving fake excuses that they disposed the flats) Wow never heard of any hilarious excuses than that... Customer representative are terrible & sti continuing. I've returned the 3 flats so I need my refund. Why are you guys so inhumane & cruel.
You get hundreds of orders but it was my long awaited year gift. Which was messed up:(

Remember you're selling products not rules & regulations.

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They are not letting me cancel my order even though their guidelines suggest otherwise. They are not picking up calls too.

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Street Style Store Customer Care

from Delhi, Delhi

Jul 21, 2021

Verified Support

Hi,

We are very sorry for the inconvenience caused. We would like to inform you that kindly share the registered email id so that we can check it and proceed further.

Thank you
SSS

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Address: House no.433 1st floor, Near Amrit public school

Website: NA

I want to change the size of my sleeper. I did not get the size of the sleeper I ordered. as fast as possible. Change the size of my sleeper and share details with me as soon as possible. I have contacted on your number many times. But I didn't get any response. I am not happy with your service at all

Order no. 4828824

Regards
Himanshi Goswami

Aug 23, 2021

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jul 21, 2021

Street Style Store Customer Care's response Hi,

We are very sorry for the inconvenience caused. We would like to inform you that as per our telephonic conversation, we arranged the pickup for order #4828824 and once the pickup will be done, please inform us so that we can generate your replacement order.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

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I ordered 3 dresses for 1199 on 3rd july 2021 and since then it's showing in process, how long must I bide to wait for the order now! please send asap
order number 4807756

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Address: Building no. 22, 5th floor Hauz Khas Village New Delhi 110016

I know your customer service is poor but wasn't aware of your math. The amount that has been issued in the form of credit voucher is Rs. 571 however, it should be Rs. 650. Humble request to please rectify this error asap. Also, it is your responsibility to check the comment made on the complainant that is still not resolved. Because of your negligence, I end up filing a new complaint, which was never the intention.

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Address: Delhi

To customer care officers
Sss company
Date- 16/7/2021
Subject- complaining about refund money.

Respected, my name is pandit aayushree and I would state that I bought a pair of shoes from your street style store company on 10/7/2021. The total billing amount paid was 623/- . I made payment for the purchase via cash.
I have to say that if I don't get my money back in the next week I will be taking action and I have the letter that says you will pay by the end of last month. I hope that you will do this as am sure you don't want the hassle any more than I do. I look forward to hearing back from you.

Aug 22, 2021

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Jul 16, 2021

Updated by Shree Araa Complaining about refund money

Jul 16, 2021

Updated by Shree Araa Subject- complaining about refund money.

Verified Support

Jul 21, 2021

Street Style Store Customer Care's response Hi,

We are very sorry for the inconvenience caused. We would like to inform you that kindly share the registered email id so that we can check it and proceed further.

Thank you
SSS

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Address: 7, Srimani bagan lane, 4 th floor

I haven't opted for open delivery the delivery boy never called me. It's been more than 4 days that my order isn't delivered yet.

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Street Style Store Customer Care

from Delhi, Delhi

Jul 22, 2021

Verified Support

Hi,

We are very sorry for the inconvenience caused. We would like to inform you that kindly share the order id so that we can check it and proceed further.

Thank you
SSS

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#4734960 #4857014 i order on 14 june 2021 its been more than month, not vaild response to mail, call always busy. No choice to change address.. i m not ambani sir...odious

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Address: Building no. 22 5th floor Hauz Khas Village New Delhi 110016

Hello, you people are honestly don't care about your CUSTOMERs. This is the extremely poor service that I have ever received from any online store. Could you please check and ensure that CUSTOMERs calls are getting answered? Most importantly you were supposed to issue me a credit voucher on the 10th of this month. This is due to the cheapest ### that you sent me in the form of so called kitten heels. Someone contacted me when I lodged a complaint and told me that you would do it when the product will be returned. I updated you guys however still waiting for it. Can you do it ASAP? I have been chasing you guys consistently but no one even responds. Throw your phones!

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2021

Street Style Store Customer Care's response Hi,

We are extremely sorry for the inconvenience caused. We would like to inform you that we have issued you the credit voucher for order #4796159 and it will be reflected in your SSS wallet within 24 to 48 hours and you can purchase anything else from our website by using the same voucher.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

Jul 16, 2021

Updated by Wabi The amount that has been credited to my account is Rs. 571 however, I have paid Rs. 650. Can you please check and credit the right amount?

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Order no 4706889
I have no idea the brand had such a bad reputation and is still maintaining the same level. Don't you guys plan to grow. Stop the discount advertising fake pics & giving copy products.
Your customer service really need to get a humanity. Even a penny is a hard earn money. Do refund my money. I had gone through alot.
Order on 8th June received on 7th July. What more patience is there as we both based in Delhi. And the product turns out so fake.

And the customer representative refused to disclose name saying it's a personal information & kept repeating it's my mistake like a automated robot. When the products were all picked and no plans of any refund. I have never had a worst experience than this ever

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1.When will I receive this order exchange product? As I am not able to see this order in my orders pls reply on this .

2. We have paid 1199 rupees for three tops . All three weren't fit my size so I tried exchanging the sizes for two tops sizes are available so I made size exchange for one top u credited 380 voucher that we have used rite now but didn't receive any information... And remaining two tops are not delivered yet. It's in my hometown only but not reached to me
1. Replacement order. Against 4636805
2. Voucher product deliver to me asap... [protected][protected]

.. Either deliver the products are give us the amount

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Street Style Store Customer Care

from Delhi, Delhi

Jul 14, 2021

Verified Support

Hi,

We are very sorry for the inconvenience caused. We would like to inform you that kindly share your order id and registered email id so that we can check it and proceed further.

Thank you
SSS

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Website: Streetstylestore.com

I am not able to use my valid valid Voucher for my oder

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Street Style Store Customer Care

from Delhi, Delhi

Jul 14, 2021

Verified Support

Hi,

We are very sorry for the inconvenience caused. We would like to inform you that kindly share your order id and registered email id so that we can check it and proceed further.

Thank you
SSS

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My order has been placed with reference - CKXTRIBJH on 19th June’21

There is absolutely zero communication has to when I will receive my products

Request you to kindly provide me with information on this

Street Style Store customer support has been notified about the posted complaint.

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Street Style Store Customer Care

from Delhi, Delhi

Jul 14, 2021

Verified Support

Hi,

We are very sorry for the inconvenience caused. We would like to inform you that as per our telephonic conversation, your order #4753736 is in preparation and it will be delivered to you soon. Once the order will be shipped, you will receive tracking details from our end and it will be delivered to you within 2 to 5 days after its shipment process.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

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Address: Building no.22, 5th floor, Hauz Khas Village New Delhi 110016

How many times do I need to raise this issue? Do you guys ever listen or read these issues? Do you even care about your customers? I have been purchasing from you guys in the past and I know the quality of the products that you deliver. This is the first time when I am so disgust with the standard of quality that has been delivered with this product. These are pathetically awful. Such cheap quality. When I tried walking, I felt like the heels can break anytime. The fit is ugly. Honestly I would not prefer to wear them and be emabarassed or put the company's name into shame. I want my money back. I raised this twice issue with the company however no one even bother to contact me. I have been trying the customer care number but nobody responds, all you'll get a recorded voice stating that all their executives are busy currently. Not sure, what they doing as definitely not doing their job. I don't know what's wrong with them. I am highly disappointed.

Aug 5, 2021

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Jul 05, 2021

Updated by Wabi I want my money back

Verified Support

Jul 06, 2021

Street Style Store Customer Care's response Hi,

We are very sorry for the inconvenience caused. We would like to inform you that as per our telephonic conversation, we arranged the pickup for order #4796159. Once the pickup will be done, please inform us so that we can issue you the credit voucher which will be reflected in your SSS wallet.

Please mark this case as "Resolved" when you find that the query is resolved from our end.

Thank you
SSS

Jul 13, 2021

Updated by Wabi Honestly, I didn't want to do this however, I am not left with any other option as these guys not responding to calls. Extremely poor customer service! Very disappointed!! Kindly issue the credit voucher as the pickup was done on the 10th.

Jul 14, 2021

Updated by Wabi Hello can anyone please help! I am struggling to reach out to these guys. Can someone please call me from SSS so that I can ask them regarding the credit voucher which should have been issued on the 10th however, no one seems to be bothered about it.

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W

Wabi

Jul 10, 2021

Hi there, thanks for arranging the pickup. It was done today in the morning. Kindly issue the credit voucher.

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Address: Street no-3 Harit vihar, House no 215 harit Vihar burari sant Nagar

My product no #4797689 I cancelled my mistake and I want it to reorder but this is not showing and your customer service not picking up calls I called more than 6 times in a day they even don't picking up the calls

Aug 8, 2021

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2021

Street Style Store Customer Care's response Hi,

We would like to inform you that as per our telephonic conversation, you can reorder it from your end as one order #4821722 is already placed from your end of 1 dress. Both the dresses are available in our "DAILY DEALS" category on our website and you can purchase them.

Please mark this case as "Resolved" when you find that the query is resolved from our end.

Thank you
SSS

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Address: Frazer rd

Ordered 3 flats .. Paid through gpay ... But I did not receive order ud please check it as soon as possible this is ridiculous ... Ill post on social media about this

Call [protected]

Aug 22, 2021

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2021

Street Style Store Customer Care's response Hi,

We are very sorry for the inconvenience caused. We would like to inform you that as per our telephonic conversation, your order #4813700 was successfully placed and it was already has been delivered from our end on 19/07/2021.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

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I had ordered 3 tops for 799 on 27 June it has been 5 days still they haven't shipped my order . I want my order to be delivered asap!!!

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I ordered from SSS on 10th May 2021 now it is July 2nd and, I haven't received the order. I have tracked the order it is showing that RTO have been applied. I am very much disappointed with SSS because neither the delivery service called me to recieve nor did they respond my call. Its have been three, four times I have raised the query in your site and you claimed you customer care will get back to you within 24-48 hours. I haven't received any clarification even after the 48 hours.
My order ID : 4601587

Let me know whether i will get the product or please make arrangements for the refund.

Aug 11, 2021

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2021

Street Style Store Customer Care's response Hi,

We are very sorry for the inconvenience caused. We would like to inform you that as per our telephonic conversation, we have initiated your refund of order #4601587 and it will be reflected in your account within 5 to 7 working days.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

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Address: D/no-44-35-1/4a, Akkayyapalem, 80 feet road

Website: Streetstylestore

I have ordered 3 pair of flats for 999.
The order came to the delivery person
But when he called me the number which I gave was not working so I could not answer the phone.
When I called the after 2 days they said the order got cancelled and returned.
So what now "will I receive my order" or "get a refund "

Aug 5, 2021

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

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Street Style Store Customer Care

from Delhi, Delhi

Jul 5, 2021

Verified Support

Hi,

We are very sorry for the inconvenience caused. We would like to inform you that kindly share the registered email id so that we can check it and proceed further.

Thank you
SSS

Street Style Store Complaints & Reviews

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Street Style Store reviews & complaints page 33

Ordered is not yet dispatched

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3 flats 999 + scamming with copies

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They are not letting me cancel my order

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Received wrong size

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When will I receive my order

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Credit voucher issued with incorrect amount

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Complaining about refund money

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I never opted for open delivery

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When will I get it

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Credit voucher not issued

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Complain on your CS

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Exchanged products and voucher products are not delivered

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The valid Voucher cant be used

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Product not received Ref - - CKXTRIBJH

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Footwear- kitten heels

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I complaining abt customer service not picking up calls and not giving update

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Payment debuted but order not confirm

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Poor customer service

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Complaint regarding order

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I want answers

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