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Street Style Store Complaints & Reviews

3.7
Updated: Sep 2, 2025
Complaints 6014
Resolved
4288
Unresolved
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Street Style Store reviews & complaints page 37

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A
aakritigupta
Mar 13, 2021
Resolved
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Resolved

Address: New Delhi 110016

I added footwear from SSS in my cart and proceed to checkout through debit card. I made payment through debit card and it got successful (screenshot attached), But when it directed me back to SSS website. My order was in cart only and it said proceed to payment. But the amount already got debited and it is not showing on their website. They took my money but have not placed order. I want my money back.
+1 photos
Aug 9, 2021
Complaint marked as Resolved 
Street Style Store customer support has been notified about the posted complaint.
Verified Support
Mar 16, 2021
Street Style Store Customer Care's response
Hi,

We are extremely sorry for the inconvenience caused. We would like to inform you that kindly share the registered email id so that we can check it and proceed further.

Thank you
SSS
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    M
    megha857
    Mar 12, 2021
    Resolved
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    Resolved

    I had ordered a pair or shoes from that app and I tried to cancel it but saw that the item was shipped so there were no cancel option..then I tried to raise a query and tried to mail them and tried to cancel the order, after that they sent me a mail saying they would contact me with in 24-48 hours but there was no call or message...so I opened the app to check if I could return and exchange the product..the app was showing that I couldn't exchange the product nor I would get a refund on the product..so I raised a concern again on their app and again there was no response..then on the day of delivery the delivery boy came and forced me to take the order I refused to receive it he threatened me badly for this...the delivery boy was to rude and abused me with bad words and the said " you've to suffer the consequences" I mean why would I have to listen to all this for just a product I wanted to cancel.
    Aug 6, 2021
    Complaint marked as Resolved 
    Street Style Store customer support has been notified about the posted complaint.
    Hi,

    We are extremely sorry for the inconvenience caused. We would like to inform you that kindly share your order id so that we can check it and proceed further.

    Thank you
    SSS
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      Y
      Yasrs
      Mar 10, 2021
      Resolved
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      Resolved

      Address: P 149jk ashiyana kareli, Near 12market

      Maina ek sandel purchase ke the pher maina exchange krwaya laken wo shi nhi hai actually mjhe uska refund chahiya aur main customer service pe call krrhi hu laken koi call rec. Nhi ho rha hai
      Aug 12, 2021
      Complaint marked as Resolved 
      Street Style Store customer support has been notified about the posted complaint.
      Mar 10, 2021
      Updated by Yasrs
      I want refund
      Mar 10, 2021
      Updated by Yasrs
      I want refund
      Mar 10, 2021
      Updated by Yasrs
      Sir mera product shi nhi tha plz I want refund
      Verified Support
      Mar 24, 2021
      Street Style Store Customer Care's response
      Hi,

      We are very sorry for the inconvenience caused. We would like to inform you that as per our telephonic conversation, we have issued you the credit voucher for replacement order #4306386 and it will reflect in your SSS wallet within 2 to 3 days so that you can purchase something else by using the same voucher from our website.

      Please mark this case as "Resolved" if you find that the query is resolved from our end.

      Thank you
      SSS
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        N
        Nitika4844
        from Gurgaon, Haryana
        Mar 10, 2021
        Resolved
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        Resolved

        The credit voucher is disabled and i am not able to use it for my shopping. they took back the product they delivered and now they are not enabling the voucher code
        +2 photos
        Jul 6, 2021
        Complaint marked as Resolved 
        issue solved
        Street Style Store customer support has been notified about the posted complaint.
        Hi,

        We are very sorry for the inconvenience caused. We would like to inform you that kindly share your
        registered email id and order id so that we can check it and proceed further.

        Thank you
        SSS
        Nitika4844's [Complaint's author] reply, Mar 18, 2021
        My email id is
        [email protected]

        Order id - 4126593
        Credit voucher - 464042

        Registered mobile number - 8459460165
        Nitika4844's [Complaint's author] reply, Mar 19, 2021
        Yoooooo ppl track something i need my money back or make my credit voucher workkkkkkk
        Nitika4844's [Complaint's author] reply, Mar 21, 2021
        Guysss do somethingggg
        Hi,

        We are very sorry for the inconvenience caused. We would like to inform you that as per our telephonic conversation, we have cancelled your voucher and initiated your refund which will be reflected in your account within 5 to 7 working days.

        Please mark this case as "Resolved" if you find that the query is resolved from our end.

        Thank you
        SSS
        the money is still not in my account what are you even doing its like 4 months have passed and still the issue is not resolved your costumer care representative also said that money will be transferred in 7 days, but it still has not been transferred plsss do something
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          M
          Monisha.
          Mar 10, 2021
          Resolved
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          Resolved

          Order hasn’t been generated even after the payment has been deducted
          Mar 12, 2021
          Complaint marked as Resolved 
          Street Style Store customer support has been notified about the posted complaint.
          Hi,

          We are very sorry for the inconvenience caused. We would like to inform you that kindly share your
          registered email id so that we can check it and proceed further.

          Thank you
          SSS
          Monisha.'s [Complaint's author] reply, Mar 10, 2021
          It’s [email protected]
          Kindly look into it
          Hi,

          We are very sorry but we unable to find your order details. Kindly share your correct registered email id or registered contact number so that we can check it and proceed further.

          Thank you
          SSS
          Monisha.'s [Complaint's author] reply, Mar 12, 2021
          It’s [email protected]
          Mobile - 9619081604
          Hi,

          We would like to inform you that as per our telephonic conversation, we have already initiated your refund and it is reflected in your account as your order was not placed successfully. Kindly place the new order.

          Please mark this case as "Resolved" if you find that the query is resolved from our end.

          Thank you
          SSS
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            T
            Treesa1798
            Mar 10, 2021
            Resolved
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            Resolved

            I ordered 3 shoes from the site on 24th February. It's been 15 days and the order is still not shipped.The contact number doesn't work and there are no answers from their part to the query option in the site.
            May 5, 2021
            Complaint marked as Resolved 
            Street Style Store customer support has been notified about the posted complaint.
            Hi,

            We are very sorry for the inconvenience caused. We would like to inform you that as per our records, your order #4288089 is delivered from our end on 24/03/2021.

            Please mark this case as "Resolved" if you find that the query is resolved from our end.

            Thank you
            SSS
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              M
              Monisha.
              Mar 10, 2021
              Resolved
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              Resolved

              Address: Sss, delhi

              I placed an order on 7th March
              The money has been deducted however the order is still not generated
              +2 photos
              Mar 12, 2021
              Complaint marked as Resolved 
              Very helpful
              Street Style Store customer support has been notified about the posted complaint.
              Hi,

              We are very sorry for the inconvenience caused. We would like to inform you that kindly share your
              registered email id so that we can check it and proceed further.

              Thank you
              SSS
              Monisha.'s [Complaint's author] reply, Mar 10, 2021
              It’s [email protected]
              Kindly look into it
              Hi,

              We are very sorry but we unable to find your order details. Kindly share your correct registered email id or registered contact number so that we can check it and proceed further.

              Thank you
              SSS
              Monisha.'s [Complaint's author] reply, Mar 11, 2021
              That’s the only registered email
              [email protected]
              Mobile - 9619081604
              Hi,

              We would like to inform you that as per our telephonic conversation, we have already initiated your refund and it is reflected in your account as your order was not placed successfully. Kindly place the new order.

              Please mark this case as "Resolved" if you find that the query is resolved from our end.

              Thank you
              SSS
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                M
                Monisha.
                Mar 10, 2021
                Resolved
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                Resolved

                Address: Sss, delhi

                I placed an order on the 7th of March.
                I ordered for a pair of sandals.
                The payment was made via gpay.

                The amount has been deducted however the order is still not generated
                I have tried their number a multiple times but no revert
                +2 photos
                Mar 12, 2021
                Complaint marked as Resolved 
                Street Style Store customer support has been notified about the posted complaint.
                Hi,

                We are very sorry for the inconvenience caused. We would like to inform you that kindly share your
                registered email id so that we can check it and proceed further.

                Thank you
                SSS
                Monisha.'s [Complaint's author] reply, Mar 11, 2021
                That’s the only registered email
                [email protected]
                Mobile- 9619081604
                Hi,

                We would like to inform you that as per our telephonic conversation, we have already initiated your refund and it is reflected in your account as your order was not placed successfully. Kindly place the new order.

                Please mark this case as "Resolved" if you find that the query is resolved from our end.

                Thank you
                SSS
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                  N
                  Nitika4844
                  from Gurgaon, Haryana
                  Mar 8, 2021
                  Resolved
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                  Resolved

                  They gave me a credit voucher but whenever i try to use it, it shows the voucher is disabled. I have faced this problem from very beginning
                  Jul 6, 2021
                  Complaint marked as Resolved 
                  issue resolved received my refund
                  Street Style Store customer support has been notified about the posted complaint.
                  Hi,

                  We are very sorry for the inconvenience caused. We would like to inform you that kindly share your
                  registered email id so that we can check it and proceed further.

                  Thank you
                  SSS
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                    S
                    Shivani Wagle
                    from Airoli, Maharashtra
                    Mar 7, 2021
                    Resolved
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                    Resolved

                    I ordered boots from this pathetic site. Pre-paid for the order and got different a size. After which I initiated an exchange and then received a pair of boots for the SAME LEG. They got my order wrong twice plus the boots were dusty and kind of worn out.

                    Despite being their fault they won't issue me a refund and gave me a credit note which doesn't work as well.

                    This site a load of crap and honestly wouldn't even buy anything from here.

                    Kindly issue a refund and stop fooling people.
                    Aug 8, 2021
                    Complaint marked as Resolved 
                    Street Style Store customer support has been notified about the posted complaint.
                    Order# 4274218
                    Hi,

                    We are very sorry for the inconvenience caused. We would like to inform you that as per our telephonic conversation, we have initiated your refund for order #4274218 and it is reflected in your same account.

                    Please mark this case as "Resolved" if you find that the query is resolved from our end.

                    Thank you
                    SSS
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                      A
                      abhipsa rout
                      from Ghumarwin, Himachal Pradesh
                      Mar 6, 2021
                      Resolved
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                      Resolved

                      I had a ordered a combo buy offer for 3 clothing items for 799. And i knew that they didn't have money back policy. So they don't do just returns. But they can credit that amount of money as street style store credit so that we can buy something else from their website. But when i requested for that, so they said me that you can only exchange the item. You can't return it. So i requested them to give as credit, so that i can buy something else from your site. But they didn't reply to my message. I again sent them a message but they haven't replied to that too. 3 days no reply. Moreover, the clothes are not my size and colour of one of them is not at all like the picture. I tried to contact them through their customer care number, but it only said, all the representatives are busy right now, try later. A customized fraud message it seems.
                      +2 photos
                      Aug 10, 2021
                      Complaint marked as Resolved 
                      Street Style Store customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 13, 2021
                      Street Style Store Customer Care's response
                      Hi,

                      We are very sorry for the inconvenience caused. We would like to inform you that as per our telephonic conversation, your replacement order #4336900 is shipped and it will be delivered to you within 2 to 4 working days.

                      Please mark this case as "Resolved" if you find that the query is resolved from our end.

                      Thank you
                      SSS
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                        J
                        Janhaviimore
                        from Powai, Maharashtra
                        Mar 6, 2021
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                        Address: Maladkar chawl room no one Shivaji Nagar Rabodi 2nd Thane west 400601
                        Website: StreetStyleStore

                        I have not received my order yet it’s been a month over I have placed the order I have raised so much queries regarding the order still I have not received any response towards it I have called on your cyst care number nor I have received any response from that you have such a bad shipping receive I would like to receive my order next week it need it be prompt on your service My order ID is = 4221404
                        Street Style Store customer support has been notified about the posted complaint.
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                          G
                          gopisettyshalini
                          from Noida, Uttar Pradesh
                          Mar 5, 2021
                          Resolved
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                          Resolved

                          Money has been deducted from my account but i couldnt see my order status
                          +1 photos
                          Mar 15, 2021
                          Complaint marked as Resolved 
                          Street Style Store customer support has been notified about the posted complaint.
                          Hi,

                          We are very sorry for the inconvenience caused. We would like to inform you that kindly share your
                          registered email id so that we can check it and proceed further.

                          Thank you
                          SSS
                          [protected]@gmail.com
                          Hi,

                          We are sorry for the inconvenience caused. We would like to inform you that as per our telephonic conversation, your order was not placed due to some glitch, and the amount is already auto reversed in your same account. Kindly place the new order from our website streetstylestore.com through search engines or through our app which is available on the Android app store.

                          Please mark this case as "Resolved" if you find that the query is resolved from our end.

                          Thank you
                          SSS
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                            P
                            Prateeksha Thapan
                            from Pulwama, Jammu and Kashmir
                            Mar 2, 2021
                            Resolved
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                            Resolved

                            My replacement order for boots was placed on February 4 and I didn’t receive it yet.
                            The tracking number on the website is:
                            ecom express-[protected]
                            Upon calling ecom express I got to know this tracking number is invalid.
                            I informed Street style store about this and asked for my refund and they keep saying Please wait for the item once you get it return it for a refund.
                            So according to them I should keep waiting for an order that I don’t know the delivery date for just to return it.
                            +2 photos
                            Jun 28, 2021
                            Complaint marked as Resolved 
                            Street Style Store customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 09, 2021
                            Street Style Store Customer Care's response
                            Hi,

                            We are very sorry for the inconvenience caused. We would like to inform you that as per our telephonic conversation, we have initiated your refund for order #4194076 on 12/03/2021.

                            Please mark this case as "Resolved" if you find that the query is resolved from our end.

                            Thank you
                            SSS
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                              S
                              samiksha badoni
                              from Dehra Dūn, Uttarakhand
                              Mar 1, 2021
                              Resolved
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                              Resolved

                              I ordered two pair of same boots on 27/11/2020 and I received then in the first week of December. But one of them was not fit so I requested for exchange and the product was picked up by the end of December and since then I have not received the exchange product till now. Today is 1st of march and I just can see the status on my profile that the exchange product has been received from the last 1.5 months but nothing about shipping of the product. I really liked street style store at first but now I am really disappointed with it because of the problem I faced. 3 months period is not small. Kindly provide me with explanation about this and I want my product.
                              Order Id:3824761
                              Registered email id: [protected]@gmail.com
                              Mar 4, 2021
                              Complaint marked as Resolved 
                              I have recieved the boots.
                              Street Style Store customer support has been notified about the posted complaint.
                              Hi,

                              We are very sorry for the inconvenience caused. We would like to inform you that as per our telephonic conversation, we have generated our replacement order #4310039 and once it will be shipped, you will receive tracking details and it will be delivered to you within 2 to 3 working days.

                              Please mark this case as "Resolved" if you find that the query is resolved from our end.

                              Thank you
                              SSS
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                                V
                                Vrushika Patel
                                Feb 23, 2021
                                Resolved
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                                Resolved

                                Address: Building No.7, 1st Floor, Hauz Khas Village New Delhi 110016
                                Website: streetstylestore.com

                                MY order has 38 size shoes but it's not fit me I exchange and order has 39 size shoes but why 36 size delivered? Please change my shoes.
                                Mar 24, 2021
                                Complaint marked as Resolved 
                                resolved
                                Street Style Store customer support has been notified about the posted complaint.
                                Hi,

                                We are very sorry for the inconvenience caused. We would like to inform you that kindly share your order id and registered email id so that we can check it and proceed further.

                                Thank you
                                SSS
                                Vrushika Patel's [Complaint's author] reply, Mar 23, 2021
                                order I'd : 4243891
                                email id : [email protected]
                                Hi,

                                We are very sorry for the inconvenience caused. We would like to inform you that as per our telephonic conversation we have cancelled your order #4360605 and issued you the credit voucher which will be reflected in your SSS wallet within 2 to 3 working days and you can purchase something else from our website by using the same voucher.

                                Please mark this case as "Resolved" if you find that the query is resolved from our end.

                                Thank you
                                SSS
                                Resolved!
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                                  Somya+Gupta
                                  from Noida, Uttar Pradesh
                                  Feb 16, 2021
                                  Resolved
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                                  Resolved

                                  I have ordered boots on January 26, 2021 from street style store, and received it on 5th February, 2021, the size was small so I requested exchange, when the exchange of my order received on 13 February 2021, the size of one boot is smaller than the other, it is not even getting fit in my foot, I raised the query against it on the street style store app and In the mail Received in the answer of the query was saying that the replacement order has been successfully delivered and there is no second exchange as per the policy.. they have delivered the faulty product and now saying that there is no policy for second exchange.. like what is this going on.. you guys are making fool o[censored]s, please exchange my pair of boots or give me refund of my order.

                                  Date of Incidence: 13 February, 2021
                                  desirable Resolution: Replacement or Refund
                                  Order # 4199317
                                  xpressbees tracking number[protected]
                                  Replacement Order Against # 4144129
                                  +3 photos
                                  Aug 12, 2021
                                  Complaint marked as Resolved 
                                  Street Style Store customer support has been notified about the posted complaint.
                                  Feb 24, 2021
                                  Updated by Somya+Gupta
                                  It's been 7 days of filing the complainant.. I recieved a call from SSS.. and they asked me for pickup request and said you pickup will be done in 4-5 working days..but till now I didn't got any call or any pickup from their side.
                                  Feb 26, 2021
                                  Updated by Somya+Gupta
                                  It's been 10 days from the day I filed the complain for my faulty Boots recieved.. the said pickup will be done in 3-5 days but still no pickup I arrenged.. please arrange pickup and provide me my refund.
                                  Verified Support
                                  Mar 20, 2021
                                  Street Style Store Customer Care's response
                                  Hi,

                                  We are very sorry for the inconvenience caused. We would like to inform you that we tried to call you but were unable to reach you. As per our previous telephonic conversation, we have issued you the credit voucher for replacement order #4199317 which reflected in your SSS wallet and you can purchase something else from our website by using the same voucher.

                                  Please mark this case as "Resolved" if you find that the query is resolved from our end.

                                  Thank you
                                  SSS
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                                    A
                                    Anukriti Shah
                                    Feb 11, 2021
                                    Resolved
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                                    Resolved

                                    I placed an order with Street Style Store on 11 feb 2021 at around 3:16pm for a Set of 2: Brace for Spring set. The order value was INR 524. The money got deducted from my credit card, however, I didn’t get confirmation on the order placed. The product still shows in my cart. There is no way to communicate with SSS. Request them to provide resolution. Attaching my email id and phone no. - shah.[protected]@gmail.com, [protected]
                                    +1 photos
                                    Feb 12, 2021
                                    Complaint marked as Resolved 
                                    Resolved. Got the order confirmation
                                    Street Style Store customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 12, 2021
                                    Street Style Store Customer Care's response
                                    Hi,

                                    We are very sorry for the inconvenience caused. We would like to inform you that as per our telephonic conversation, your order #4228449 is successfully placed and it will be delivered to you within 3 to 21 days.

                                    Please mark this case as "Resolved" if you find that the query is resolved from our end.

                                    Thank you
                                    SSS
                                    Feb 12, 2021
                                    Updated by Anukriti Shah
                                    Resolved
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                                      R
                                      riya0000
                                      from Powai, Maharashtra
                                      Feb 10, 2021
                                      Resolved
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                                      Resolved

                                      Where is my order, will it be delivered ?????
                                      Order no #4211807
                                      Aug 8, 2021
                                      Complaint marked as Resolved 
                                      Street Style Store customer support has been notified about the posted complaint.
                                      Hi,

                                      We would like to inform you that as per our telephonic conversation, we have 3 to 21 days of delivery time period. Please wait, once your order #4211807 will ship, you will receive tracking details from our end, and then it will be delivered to you within 2 to 3 workings days.

                                      Please mark this case as "Resolved" if you find that the query is resolved from our end.

                                      Thank you
                                      SSS
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                                        1
                                        1738 G.Shivani
                                        Feb 9, 2021
                                        Resolved
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                                        Resolved

                                        It's really too late to delivery the product. How a product can be so long in preparation of progress? Since ever I ordered the product it's still in preparation. Its nearly 20 days for today that I have been ordered. There is no other information of dispatch rather than only preparation in progress. Could you like to provide some information regarding the order that when its would be reaching to me.
                                        Aug 8, 2021
                                        Complaint marked as Resolved 
                                        Street Style Store customer support has been notified about the posted complaint.
                                        Hi,

                                        We are sorry for the inconvenience caused. We would like to inform you that kindly share the registered email id so that we can check it and proceed further.

                                        Thank you
                                        SSS
                                        Hi,

                                        We are sorry for the inconvenience caused. We would like to inform you that kindly share the registered email id so that we can check it and proceed further.

                                        Thank you
                                        SSS
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