Street Style Store Complaints & Reviews

Order no. 8063702
I placed an order of a 2 for 999 shoe. I had to opt for online order via CC Avenue because I was not getting the COD option. Money has been deducted from my bank account abd I have even got a confirmation email stating that my order has been placed and my money has been accepted. But when I open my SSS account "My orders" is still showing "no orders". I even tried tracking my order using the no. In the email but it's not showing anything. I even e-mailed on the Email ID provided on the email but didn't get a reply. My order no. Is 8063702. Kindly resolve my problem ASAP.

+1 photos

Mar 11, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 31, 2019

Street Style Store Customer Care's response Hi,

We would like to inform you that as per our telephonic conversation, we have initiate your refund and it will be reflect in your Bank account within 5-7 working days.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

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Address: 110037

Hi,
I also raised a complaint against my order #2594916. The exchange request was generated on 9th jan but no one came to pickup the order.
This seems you do not have enough manpower and you just making the fool of customers.
Because of you i am really depressed because i spent 1100 rs on you and 1100 means a lot for me.
I am waiting till tomorrow otherwise legal action will be taken by day after tomorrow.

Mar 4, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Feb 01, 2019

Street Style Store Customer Care's response Hi,

We are extremely sorry for the inconvenience caused. We re-arrange the pickup of the product the pick-up will take "2-3" working days once the pick up is done and we receive the products in our warehouse, the replacement order will be made as per your selection you made while you initiated the exchange.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

Feb 02, 2019

Updated by Srijana Bhujel What the hell !, For how many times you will use the same answer?
Really disgusting

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Address: Hyderabad, Andhra Pradesh, 500032

Hi, i ordered for 3 pairs of shoes and paid online 1992 rs, the order was supposed to get delivered within 21days but today 22nd day and it has not been delivered yet.
They are not reachable i have raised tickets, tried to call them back but nothing. No tracking id has been provided nothing has been provided for the ease o[censored]ser.
I can not track the package, i can not call them please reply asap with a solution

+1 photos

Mar 6, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2019

Street Style Store Customer Care's response Hi,

We would like to inform you that we trying to contact you but unable to reach you. We have already forwarded your issue to the concerned team. They are trying their level best to dispatch your order #2606870. Please be assured that once it is dispatched, you will receive a mail from our side.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

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Address: Bangalore, Karnataka, 560029

I have made a replacement order for my perfect match flats - shoe size : 35 because the item was faulty and returned the product while pickup.
While returning i have given 2 pairs of flats stated below
1. My perfect match flats and
2. Runaway girl flats
I received runaway girl flats today but i have not relieved the 2nd pair ". My perfect match flats". Since this one was faulty i also requested to provide different pair because the exchange option was not available for this product. Please send request to choose another pair of same range and send the order.

Mar 6, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2019

Street Style Store Customer Care's response Hi,

We would like to inform you that as per our telephonic conversation, we have made your exchange order #2636163. We request you to kindly provide us next 5-7 working days time more as your product is under production through our vendor will make it dispatch your order on high priority.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

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Address: Kurnool, Andhra Pradesh, 518002

Website: street style store

One month back i was ordered clothes western tops in the website street style store. It takes nearly one month to deliverd i received bad quality products they are not good enough so i returned i already paid for it the company has not been refunded, i submitted them so many times about this but they are not respond for my quireys the contact number also not working for this website so will you please help me the money which i paid for products u should get refunded to me
Thank you..

Feb 28, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2019

Street Style Store Customer Care's response Hi,

We would like to inform you that once we receive the products in our warehouse, you will receive the call from our end.

Thank you
SSS

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Address: Hyderabad, Andhra Pradesh, 500091

Website: Street style store

Order has been placed for replacement of size. It is taking too long for the delivery. And i am not able to track my order as well. It's a humble request to deliver it by 30th jan, 2019. I'm also worried that i already paid and there's no proper person to contact regarding the delivery status.
There's no email id provided.
No reply for the query.
Therefore consider my request and fix the issue asap.

Order no: 2628951
Reference no: ldfanqnof

Feb 28, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2019

Street Style Store Customer Care's response Hi,

We would like to inform you that as per our telephonic conversation, your order #2628951 is ready for dispatch. This means that we will ship your shipment in next 3-4 business days.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

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I placed an order on 1st january 2019 it was supposed to be deliver to me on 22nd jan. But till now i haven't received any update. I placed one more order on same day it is delivered to me but there is no update regarding this order. Please let me know when i will get my order as there is no tracking details updated on your site also not able to contact their customer care.

Order id #2600653

Jan 28, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Jan 27, 2019

Updated by binupant22 Order id 2600653

Verified Support

Jan 28, 2019

Street Style Store Customer Care's response Hi,

We would like to inform you that as per our telephonic conversation for order #2600653, we have forwarded your issue to the concerned team. They are trying their level best to dispatch your order. Please be assured that once it is dispatched, you will receive a mail from our side.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

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Order id: 2595031 and 2600653

I ordered 3 footwears from your website on1st january 2019 but one of them turned out to be a relly very cheap and horrible product. I want to exchange it with different product.Here is the order number #2595031. Check the image attached. Also, your customer care number isn't working. What should a dissatisfied customer do now? Is this the way to deal with your customers??? I need immediate help with a proper solution. I want to replace the product. Also would like to know about delivery status of order #2600653

+2 photos

Jan 30, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Jan 26, 2019

Updated by binupant22 Please reply

Verified Support

Jan 28, 2019

Street Style Store Customer Care's response Hi,

We would like to inform you that as per our telephonic conversation, we arrange the pickup for order #2595031, once the pickup is done, please share the name and the size of the product in the same category which you want and once we receive the product in our warehouse, we will made your replacement order. And for order #259503, we have forwarded your issue to the concerned team. They are trying their level best to dispatch your order. Please be assured that once it is dispatched, you will receive a mail from our side.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

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Address: New Delhi, Delhi, 147001

The order number is 2629186. It has been a very disappointing experience with sss. They did not deliver the same product for over 2 months and i even tried calling them multiple times, but no response at all. They don’t even revert to the queries raised on portal. I request you to please have this order expedited and have it delivered before 31st jan’18.

Feb 25, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 25, 2019

Street Style Store Customer Care's response Hi,

We would like to inform you that as per our telephonic conversation, we have already forwarded your issue to the concerned team. They are trying their level best to dispatch your order. Please be assured that once it is dispatched, you will receive a mail from our side.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

Jan 28, 2019

Updated by KaranTeotia I’ll update it once I receive the product.

Feb 25, 2020

Updated by KaranTeotia We never had a telephonic conversation. My calls were never received or responded. Please have your facts right. And confirm the delivery date of the order.

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Order id: 2595031 and 2600653

I ordered 3 footwears from your website on1st january 2019 but one of them turned out to be a relly very cheap and horrible product. Here is the order number #2595031. Also, your customer care number isn't working. What should a dissatisfied customer do now? Is this the way to deal with your customers??? I need immediate help with a proper solution. I want to replace the product. Also would like to know about delivery status of order #2600653

Feb 24, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 24, 2019

Street Style Store Customer Care's response Hi,

We are extremely sorry for the inconvenience caused. We would like to inform you that please share the pictures of the product which you received faulty and share your query on email address sss.[protected]@gmail.com.

Thank you
SSS

Jan 26, 2019

Updated by binupant22 Please find the image attached

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I ordered 3 footwears from your website on1st january 2019 but one of them turned out to be a relly very cheap and horrible product. Here is the order number #2595031. Also, your customer care number isn't working. What should a dissatisfied customer do now? Is this the way to deal with your customers??? I need immediate help with a proper solution. I want to replace the product. Also would like to know about delivery status of order #2600653

Feb 25, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Jan 24, 2019

Updated by binupant22 Please resolve the issue asap..not able to contact your customer care number as well..

Verified Support

Jan 24, 2019

Street Style Store Customer Care's response Hi,

We are extremely sorry for the inconvenience caused. We would like to inform you that please share the pictures of the product which you received faulty and share your query on email address sss.[protected]@gmail.com.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

Jan 26, 2019

Updated by binupant22 Please find the image attached

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Website: streetstylestore.com

Hi,
I raised the return request on 9th Jan 2019, and than received the mail like the order will be pickup within 5-6 working days. but its really sad to inform that till now no one from your side came to pickup the order. If you guys are not capable to provide the good services than why you are promoting yourself too much.
your's contact no is not working and raised the request on your website but till now there is no response from your side.
Please tell how the hell customer can contact you?
and how many more days you will take to pickup the order and refund my money?

Feb 24, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 24, 2019

Street Style Store Customer Care's response Hi,

We would like to inform you that as per our telephonic conversation, we Re-arrange the pickup of the product the pick-up will take "2-3" working days once the pick up is done and we receive the products in our warehouse, the replacement order will be made as per your selection you made while you initiated the exchange.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

Jan 30, 2019

Updated by Srijana Bhujel Hi,
Can you please confirm in how many days your 2 days will be completed?
Or i can assume that you guys are not going to exchange the product?

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Address: Hyderabad, Andhra Pradesh, 500034

Thank you for responding to my previous complaint but i'd like to know the estimated date of delivery. The status still didn't change from "payment accepted" in my account level. This month end i'm planning a trip to north india. Can i receive my order by then? I ordered these winter wear to wear them when i #need them. Please let me know. I really need them asap.

Feb 26, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 25, 2019

Street Style Store Customer Care's response Hi,

We would like to inform you that your order #2578466 is ready for dispatch. This means that we will ship your shipment in next 3-4 business days.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

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R

rakshitha j

from Nipani, Maharashtra

Jan 24, 2019

Delete my account.

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Address: New Delhi, Delhi, 110007

Website: street style store

I applied for an exchange of my order no 2546748 and pick up has been done 13 days before i. E 8th jan, 2019.
4 days back i got an email saying that they will arrange a pick up for my order.
So, can you let me know till when my order will be arriving because i have already mailed sss several times and this shows your irresponsible and highly non cooperative behaviour.

Feb 25, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 21, 2019

Street Style Store Customer Care's response Hi,

We would like to inform you that once we receive the products in our warehouse, the replacement order will be made as per your selection you made while you initiated the exchange.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

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Address: New Delhi, Delhi, 110016

Website: www.streetstylestore.com

I ordered a rust red leggings from your website on 6th january 2019 but it turned out to be a relly very cheap and horrible product. Here is the order number please have a look #2603367. Also, your customer care number isn't working. What should a dissatisfied customer do now? Is this the way to deal with your customers??? I need immediate help with a proper solution or else i will have to file a complaint against your site in the all india customer care helpline.

Feb 22, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 21, 2019

Street Style Store Customer Care's response Hi,

We would like to inform you that as per our telephonic conversation, we arrange the pickup of the product the pick-up will take "2-3" working days once the pick up is done and we receive the products in our warehouse, we will issue you the credit voucher.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

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I got a text message saying my order is undelivered because the person was not available at the delivery address. This is completely incorrect because i was available at all points of time. The customer care contact number is of no use as it says the number you’re trying to reach is busy. I tried contacting the delivery website however no response from their side too. (Onlinexpress.com). Please resolve as soon as possible.

Feb 27, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 21, 2019

Street Style Store Customer Care's response Hi,

We would like to inform you that as per our telephonic conversation, your order #2617902 is delivered from our end.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

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Reshma_samee

from Mumbai, Maharashtra

Jan 21, 2019

Issue is pending for than a month now.. I need this dispatched in 2 days or need an immediate refund.. there is no response apart from automated responses
there are no tracking numbers also none of their contact nos are working

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Address: 110075

I had placed an order for black boots and the amount got deducted from my account but the order was not placed. I did not get any confirmation for my order and the boots still shows in the cart. I did not get the refund also.
There are no customer care number and no authentic email where anyone could contact these guys.

Worst and terrible this is. I have no order number to provide. Please help asap.

Feb 25, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 21, 2019

Street Style Store Customer Care's response Hi,

We would like to inform you that please share the registered email id on email address sss.[protected]@gmail.com so that we can check and solve your query.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

Jan 25, 2019

Updated by RAINA SHEKHAR No it it yet not resolved... I have mailed several times...

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I had raised an order for 2 pair of shoes on 12th december my order number is 2558782. Firstly my order was split after more than a month #2558782 and #2614459. Order 261449 randomly i got a confirmation mail at 2:30 am that my order was delivered. But no one has received any parcel at the mentioned address.! I did not get any confirmation call before handing over my order to anyone, secondly i have raised more than 10 tickets/complaints at their site and have got an automated reply every time. My order is pre paid and has been delivered to god knows who.! Forget about the second order 2558782.

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Jan 20, 2019

Complaint marked as Resolved

Order has been delivered. But please from next time inform/ message as who is the person receiving the order.

Street Style Store customer support has been notified about the posted complaint.

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Address: New Delhi, Delhi

Website: Streetstylestore.com

For past three months this company has been fooling me with the “priority dispatch” of my order that i had exchanged for the wrong size they delivered to me. They charge 150 bucks as their delivery charges plus the actual amount of the product. Now after three months of non stop questioning i have received an email telling me that my order has been cancelled. Not a single time have they mentioned about the money refund. I am hereby attaching the screenshot!

+1 photos

Feb 21, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 18, 2019

Street Style Store Customer Care's response Hi,

We would like to inform you that as per our telephonic conversation, we have issue you the credit voucher of Rs 629 and it will be reflect in your SSS wallet within 2-3 working days.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

Jan 19, 2019

Updated by H.arora 1. THE AMOUNT TO BE REFUNDED IS RS. 679 AND NOT RS. 629.
2. SINCE TILL NOW NO VOUCHER IS REFLECTED IN MY SSS ACCOUNT, I WILL NOT MARK THIS CASE AS RESOLVED!

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I had placed an order for four pairs of footwear and had paid rs 626 for the same. The order was cancelled by the company as the order was out of stock. The order was cancelled on 12th january 2019, but the refund was not received. Also i had raised the query which was left unanswered. Neither are they picking up the calls made on the contact number given on the website. This is not the way a responsible company has to act. I want the refund of my amount.

+1 photos

Feb 20, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Jan 17, 2019

Updated by Rishika A The ticket as well as the calls were left unanswered

Verified Support

Jan 18, 2019

Street Style Store Customer Care's response Hi,

We would like to inform you that as per our telephonic conversation, we have initiate your refund and it will be reflected in your Bank account within 5-7 working days.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

Street Style Store Complaints & Reviews

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Street Style Store reviews & complaints page 68

order not being show in my sss account

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no exchange till now

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3 pairs of footwear not received it's been 22 days

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replacement order - one item is not received

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products

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order status and delivery date

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what is the delivery status of my order

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I want to exchange the product with different one

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product not received on time

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I want replacement asap

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quality of product received is very cheap

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return of order #2594916

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want to know the expected date of delivery please

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my product has not arrived yet.

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return my product

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wrong tracking of order

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worst service fake

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order delivery email but not delivered

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order cancelled after 3 months

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order cancelled by the company but no refund received

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