Street Style Store Complaints & Reviews

The shoe i ordered for was worn out and it was used, it’s so different from the picture. I tried to contact sss but they never pick up the phone or reply to the tickets. I want my refund back asap
Email id: [protected]@gmail.com
This is not fair because you send an used product which is different from the display picture and make no efforts to refund!! Please help me get a refund

Apr 4, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Feb 27, 2019

Updated by Tamanna Nanda SSS customer Care never picks up their phone or never replies to the ticket, please help me

Feb 27, 2019

Updated by Tamanna Nanda Worn item which is used and worn out

Verified Support

Mar 02, 2019

Street Style Store Customer Care's response Hi,

We would like to inform you that we tried to connect you for above mentioned query but unable to reach you. Please share the pictures of the product which you receive faulty on the email address sss.[protected]@gmail.com so that we can solve your query.

Thank you
SSS

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I had ordered a hoodie from street style store which then I returned back due to the bad quality of the product. Money has been returned back by the organisation but not into the bank account through which transaction is done by me, but into the sss wallet. So, My request is to please transfer that amount into my bank account from the wallet.

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T

Tanushree Dharpure

Jul 15, 2023

I had ordered a hoodie from street style store which was not delivered to me by SSS . Money has been returned back by the organisation but not into the bank account through which transaction is done by me, but into the sss wallet. So, My request is to please transfer that amount into my bank account from the wallet

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Tanushree Dharpure's reply, Jul 15, 2023

@street style store

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Address: 22 A, 3rd Floor (Lake Facing) Hauz khas village New Delhi 110016 Land Mark: Near Hauz Khas Social, 110016

The date i ordered was - 29th january, 2019
The order should have reached to me on - 19th february 2019
As that is the due date they have provided.
My order id: 2635143
Reference number: ahqsymgpj
I need a refund as soon as possible because you took my money as soon as possible but never delivered the sandals.
This is my first time experience and it is the worst one. None of the website/stores has ever behaved this way.
Useless customer service number they never try to contact us back even when we raise a query. No emails was sent appologizing!!
Nobody responded.
Waste of money and waste of time!
Please don't trust this website guys
Its a scam! I am going to tell all my friends not to order from this website in all stories and posts. Whoever is reading this beware of streetstylestore. They cheat you and never reply any answers. I was very excited that i am going to receive my products but all i got was cheated. Please resove my issue. Resend me the package or strictly refund me the full amount.

Mar 5, 2019

Complaint marked as Resolved

ordered sandals on 29th january items reached on 4th march. YES! I CANNOT BELIEVE! they sent me items for the money i paid! did not go in vain! very delayed process., sss customer care in consumercomplaints texted me in this site. Having said that they have also blocked me on their instagram page for asking about my order! How pathetic! So bad at customer retention. THANK YOU SO SO MUCH CONSUMER COMPLAINTS you are very important for us!! this generation is having so many fake/scam things going on! We need you. Kudos to your team, everyone behind this site! Love the good work! KEEP UP THE GOOD WORK of helping people who has got cheated! THANKS A LOT AGAIN .

Street Style Store customer support has been notified about the posted complaint.

Feb 26, 2019

Updated by Rhaksha when will i receive my order StreetStyleStore. Heard many good things about your store. Please send my sandals soon!!!

Feb 28, 2019

Updated by Rhaksha Please respond to my query sss.!! i need my sandals before march 15th . before my birthdayyy!! Take up a complaint and send my items asap.

Verified Support

Mar 02, 2019

Street Style Store Customer Care's response Hi,

We are extremely sorry ma'am for the inconvenience caused. This is to inform you that your order #2635143 has been shipped. It will take 2-3 working days to deliver the product to you.

Thank you
SSS

Mar 04, 2019

Updated by Rhaksha Dear sss,

i typed a brief paragraph message for you on instagram @officialstreetstylestore .
As a customer i was really worried about money(my fathers hard work earned money.)i barely shop online, amazon flipcart and few more send items within a week.

i knew you would take 21 days. So i was not bothered. But once it became more than one month i was very scared whether its a fake sss site or i have paid to someone who pretend to be sss.

I SENT A BIG PARAGRAPH ON YOUR INSTAGRAM WORRYING ABOUT MY ORDER.i don't know who handles official sss instagram account which is @streetstylestoreofficial with about 200k followers. THEY BLOCKED ME :'(

THIS IS NOT WHAT A REPUTED COMPANY MUST DO!!!

Please unblock me and i never spoke a bad word or cursed sss in that paragraph, nobody has ever blocked me before, that made my day very bad. i felt so bad! The one who handle your instagram is a GIRL i suppose and i heart-fully apologize if i have typed anything wrong! (i actually didn't) all i did was worry that my items were not delivered yet and to send it soon!!! Unblock me soon.

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Address: Vana Enterprise limited,Mussororie Rajpur Road ,near max hospital, Dehradun, Uttarakhand, 248001

Website: street style store

My exchange product is not yet received for 2 month and i already paid for it. I am not satisfied and unhappy with the services. I need my money back. And the customer care are not ready for responding and i git tired of waiting for it. Ihad lost my huge amountfor the product and next time i woulnot buy from here. I have order 2 pir of nicola shoe and problem with a size so i asked for change.

Apr 7, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Feb 25, 2019

Updated by tenzin tsegyal if still it will took time than its better to return my money back

Verified Support

Mar 02, 2019

Street Style Store Customer Care's response Hi,

We would like to inform you that as per our records, your Replacement order order #2657555 and order #2643682 is delivered from our end.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

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I placed an order around february 7th on this website for footwear. The amount got deducted from my bank account, i have a mail as well confirming the payment. However, this does not reflect in my cart or profile nor has the delivery happened.
I gave written a lot of emails and there is no response to it as well.
This is looting and unfair. The customer care number does not connect. They are cheating us.

Apr 10, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Feb 26, 2019

Street Style Store Customer Care's response Hi,

We are extremely sorry for the inconvenience caused. We would like to inform you that please share your registered email id so that we can solve your query on email address sss.[protected]@gmail.com.

Thank you
SSS

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R

Rhaksha

from Chennai, Tamil Nadu

Feb 25, 2019

Hey friend, they take about 3 months to deliver your product. i ordered on January and i face the same problem. i hope they view our concern and reply as soon as possible also deliver our items on time. It been 32 days since i ordered but no response from them, no mail, no confirmation.

My Order ID is 2635143.

Online payment.
Very poor customer service sss . i bet if you have the same customer service you should close your store and leave anytime soon because there will be 0% profit and no CUSTOMER RETENTION.

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It's been more than a month and I didn't receive any response regarding my product. I had to wear shoes to a wedding but the product seems no where around. Called customer service but it's horrible, no response to mails. Horrible service and it's so pathetic that I'm never ordering from sss Again. Wish i could Sue you guys forever.

Apr 9, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Mar 04, 2019

Street Style Store Customer Care's response Hi,

We are extremely sorry for the inconvenience caused.This is to inform you that your order #2628255 has been shipped. It will take 2-3 working days to deliver the product to you.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

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R

Rhaksha

from Chennai, Tamil Nadu

Mar 4, 2019

hey,

trust me surely they will deliver your package :)

i ordered from them a month ago and i got a mail & message today that package will be delivered from DELHIVERY (their mode of courier.)

i also raised a complaint last week in worry, if my package is delivered by today i will mark my complaint as resolved and sure will notify you.

my friends have ordered from them and it reached them in 42 days . They are from the northern part of India so they take more time to manufacture and send items/goods to the southern part of India. And they themselves manufacture so they need time, i'm sure you'll receive your goods soon in a week or two . Goodluck!

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Address: Amreli, Gujarat, 365601

Hi,
I have placed 2 orders on 28th-January-2019 and paid it online (Debit card) of amount 2098 ₹ from which 1 order is considered as Duplicate. And as per SSS policies the duplicate orders amount is not taken. So the issue is the "The amount of the duplicate order is taken and order is not been placed"

I have emailed the issue several times and no reply is being received.

So, its a humble request to place an order or refund the money

Thanks,
Kakkad Janki
Email Id:[protected]@gmail.com

+9 photos

Mar 28, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Feb 25, 2019

Street Style Store Customer Care's response Hi,

We are extremely sorry for the inconvenience caused. We would like to inform you that we trying to call you but unable to connect you. We have initiated your refund for order #2634203 and it will reflect in your Bank account within 5-7 working days.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

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Address: Nagpur, Maharashtra

The order was placed and all the proceedings were done but this app iss still saying that there is no placement done and the money from the account was cut. If there is u say fraud in online payment y don't u just keep COD...this was so not professional...and the problem was told to be solved in 24 hrs and was said that call a day after as that time it was night ...but from the morning no body is picking up the phone.. amount is huge..if still u don't take any action...the further proceedings frm our side would not be good

+1 photos

Mar 26, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2019

Street Style Store Customer Care's response Hi,

We would like to inform you that please share the registered email id or registered contact number on email address sss.[protected]@gmail.com so that we can check it and solve your query.

Once you query will solve, please mark this case as "Resolved".

Thank you
SSS

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Address: Pune, Maharashtra, 410401

I hv orderd 2 tops nd 2 hoodies from sss idk its almost been a month but i hvnt received my order u take payments nd dnt guve the service properpply, imean how much more time will it take i[censored] cant give my order plz help with cancelling it nd pay back my money.. Plz imorove ua service...!!! Plz letme knw how much more time will it take for my order no.#2634801

Apr 9, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Feb 20, 2019

Street Style Store Customer Care's response Hi,

We are extremely sorry for the inconvenience caused. We would like to inform you that we have already forwarded your order #2634801 to the concerned team. They are trying their level best to dispatch your order. Please be assured that once it is dispatched, you will receive a mail from our side.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

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Address: New Delhi, Delhi

I have paid for my order and i still didnt receive my order even after 1 month. I tried calling customer care number and they are not responding. i tried raising a query but they are not even bothered. i am writing emails everyday but no response. i am wasting my time everyday doing this. They are not responding to my query, customer care number, email anything and tracking is showing that my order is not registered when it is already paid. I had ordered 3 for 999 and paid 1050 through cc Avenue. I dont know what to do now. Please help. They are cheaters, traitors. Its a fake site. Please dont trust this website.

Apr 3, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Feb 19, 2019

Street Style Store Customer Care's response Hi,

We are extremely sorry for the inconvenience caused. We would like to inform you that as per our telephonic conversation, your order #2630953 has been shipped. It will take 2-3 working days to deliver the product to you.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

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Order #2600653
My pickup is done more than a week back and it is delivered back in warehouse as well. I got a mail stating "we have forwarded your request to issuing credit note, it will
Take 24-48 hours to be reflect in your account" but its been mire than 72 hours still no revert from your end neither i received the credit note. Kindly check as soon as possible as i want to place a new order.

Mar 23, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Feb 18, 2019

Street Style Store Customer Care's response Hi,

We would like to inform you that we have issue you the credit voucher and it is reflect in your SSS wallet.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

Feb 18, 2019

Updated by binupant22 But now I am not getting option for buy 2 @ 999

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Address: Mumbai City, Maharashtra, 410206

I shivani pandey ordered 3 pairs of shoe on 19th dec 2018 in which 1 pair doest not fit so i requested for exchange.
My shoe request for exchange order id #2628483 was pickedup on 13/01/2019 is been 1 month now, and have not received my exchanged order. Inspite of complainting on your site and asking for reply this is what i have observed
1. Your service is very poor long delivery days and no acknowledgement from your side.
2. The shoe quality is not up to the mark.
Its the worst online shopping site i have come acrossed.
3. Your customer care number is useless, every time i call i get a busy tone.

Mar 22, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Feb 18, 2019

Street Style Store Customer Care's response Hi,

We are extremely sorry for the inconvenience caused. This is to inform you that we have made your exchange order #2628483. We request you to kindly provide us next 5-7 working days time more as your product is under production through our vendor will make it dispatch your order on high priority.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

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Address: 411018

I, kajal, placed the order on 22nd jan 2018 but it hasn't been delivered yet. I also raised queries 4 times but there was no reply from the website. The contact number given on the official website doesn't work either. No tracking id is provided. The order status too is still showing 'preparation in progress'. I am seriously very disappointed by the service you guys provide and the by the fact that you do not care about your customers' issues. I want a reply asap because this has tested my patience.

Mar 22, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2019

Street Style Store Customer Care's response Hi,

We would like to inform you that we have already forwarded your issue to the concerned team. They are trying their level best to dispatch your order. Please be assured that once it is dispatched, you will receive a mail from our side.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

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J

janu245

from Ahmedabad, Gujarat

Feb 20, 2019

I have placed two different orders and the issue is one order is considered as an duplicate order and the cash is been withdrawn as i have paid it through debit card.. Even after sending mails the reply is not been received. And no support is been provided. So how can I get my order back.

order hasn't been received yet - Comment #3357640 - Image #0

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Address: New Delhi, Delhi

I had placed an order for 2 shoes, received wrong size, placed a request for exchange. The wrong order had been picked up the very next day by the delivery guy, but there has been no information regarding the replaced order items being dispatched. I have been calling the customer care since last 5 days but there has been no reply to my calls. It has been a tiresome task and i would like the order to be cancelled and get my money refunded back asap.

Mar 26, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2019

Street Style Store Customer Care's response Hi,

This is to inform you that we have made your exchange order #2652066. We request you to kindly provide us next 5-7 working days time more as your product is under production through our vendor will make it dispatch your order on high priority.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

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Address: Thane, Maharashtra, 400606/7

Hi team

This message is with regards to the order mentioned in the subject line. The order is expected to be delivered on 16th feb but i hasn't even dispatched. I have raised queries from your site but you replied that it's in high demand so it's taking time.. After waiting so long still expecting a delay due to demand is difficult. 3 dresses shouldn't take this much time to deliver.

Please help me getting delivered as soon as possible and also mention the timelines how much time will it take

Mar 19, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2019

Street Style Store Customer Care's response Hi,

We would like to inform you that your order #2632106 has been shipped. It will take 2-3 working days to deliver the product to you.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

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L

Lamya Ahmed

from Gulbarga, Karnataka

Feb 19, 2019

I had ordered 3pair of shoes for 999rs on 14 of february 2019, including gst amount of rs 1049 was been deducted from my account but the order wasn't initiated and The order id through which money has been deducted is now showing as a invalid id

#2632106 order has not been delivered yet - Comment #3355548 - Image #0

#2632106 order has not been delivered yet - Comment #3355548 - Image #1

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Address: 110038

I placed order on 12 jan 2019 and till today (13 feb 2019) didn't received my order 2611142 and i already paid online but even they didn't notified me till when i can receive my order. Their phone number is fake, shopping website is fake, fraud promises given by websitr

This is a fraud website, kindly take some action against this fraud online shopping website

Mar 20, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Feb 13, 2019

Street Style Store Customer Care's response Hi,

We would like to inform you that as per our telephonic conversation, we have already forwarded your issue to the concerned team. They are trying their level best to dispatch your order. Please be assured that once it is dispatched, you will receive a mail from our side.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

Feb 22, 2019

Updated by Pihu Srivastav Hi team my complain is resolved but not getting option how to mark case as resolved, my order was 2611142 which I received after 35 days but
I'm so happy with the product which I received.
Thank you guys: -)

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Address: 411013

Dear sss,
I checked out after placing my order and made the payment using upi gateway and my account was debited with inr 1049 but no order was placed!
Either refund my money immediately or deliver my order...
I'm hereby attaching all the payment and order receipts and funnily i cannot even reach sss helpline because they want the order number to be submitted
Really disappointed!
Please reach me on my mail i'd [protected]@gmail.com

+6 photos

Mar 19, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Feb 13, 2019

Street Style Store Customer Care's response Hi,

We would like to inform you that please share the registered email id or registered mobile number on email address sss.[protected]@gmail.com so that we can find your account and solve your query.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

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Address: New Delhi, Delhi

Website: Street style store

Hi team,

Greetings for the day!

I have placed my order on 27th of january and i want to prepone my delivery date for the same. I want my order on or before 17th feb, please try to deliver it by then.
I have already highlighted this issue in internal site of street style store.

Kindlyy look into my request and try to deliver it as soon as possible

Thank you!

Regards,
Poonam trivedi

Mar 22, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2019

Street Style Store Customer Care's response Hi,

We would like to inform you that we have already forwarded your issue to the concerned team. They are trying their level best to dispatch your order. Please be assured that once it is dispatched, you will receive a mail from our side.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

Feb 20, 2019

Updated by Poonam1094 Hi Team,

I understand that you have raised this to concern team and they have marked my order as 'priority dispatch' however the same set of boots is ready to ship in 1-2 days on SSS site.

Kindly check if the shoes are available to ship then why my order is been delayed and not dispatch date.

You have already crossed expected delivery date. Expected date was 17-feb-2019

Thanks,
Poonam Trivedi

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Address: 500029

I have complained manyyyy times that the products which are sent are absolute [censored]...!! What are you guys doing??? U people took one product and didn't took the other product yet.!! It's been 3months... And are you guys sleeping?? U people will call and tell that they'll pickup and it's been 3 months that you people are saying the same..!!! I need resolution asap!! You people better shutdown your street style store website.! [censored] products and annoying service!
I will sue your website if it's not done quickly!!

Mar 22, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Feb 13, 2019

Street Style Store Customer Care's response Hi,

We would like to inform you that as per our telephonic conversation, we arrange the pickup of the product the pick-up will take "2-3" working days once the pick up is done and we receive the products in our warehouse, please share the pickup slip with us so that we can initiate your refund.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

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Address: 560099

Hi after my previous complain to you, received a call from customer care executive called himanshu, he said they will dispatch within 10 days, after that there is no news no feddback no mail no call. I think i have lost my money, please help me to get refund. They are really worst and unprofessional. I have lost the hope of getting my dresses or money.

Mar 21, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Feb 11, 2019

Street Style Store Customer Care's response Hi,

We would like to inform you that as per our telephonic conversation, we have canceled your order #2611492 and we have initiated your refund and it will reflect in your Bank account within 5-7 working days.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

Street Style Store Complaints & Reviews

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Street Style Store reviews & complaints page 66

used shoe delivered to me, I want refund

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complaint about the money transfer from. wallet to bank account

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products did not reach me. it has been a month. no reply from customer service.

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exchange product not yet received

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I placed the order on this website, payment is done, email is received however it does not reflect in my cart

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horrible delivery service

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money withdrawn and order isn't placed

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money debited but the order placement is not made

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tops and hoodies

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order not delivered even after 1 month

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when I will get the refund?

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order requested not received yet

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order hasn't been received yet

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order id 2652066

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#2632106 order has not been delivered yet

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fraud online shopping website

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my money has been debited but no order has been placed

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order enquiry for order no. #2633026

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faulty sandal

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street style

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