Street Style Store Complaints & Reviews

My order ID is 2582052.
I ordered these bow rose gold flats from STREET STYLE STORE the quality of which was below low grade and was not the same as shown on the site.
When I tried exchanging it, the only option for exhange was in size wise and not for another product.
When I still did opt for an exchange the reason I mentioned was "not the same as shown " whereas on the pickup receipt the return reason was stated as " size issues" which is absolutely not true.
I highly demand an exhange for another product from the site and also there is no way to contact them.The number provided on the site is non contactable .
I hope this complaint will be looked upon as early as possible and tried to be resolved .

I have applied a sss product for exchange of size, and when it came i got the sms from sss stating i have to pay 200 rupees.
There is no charge for exchange, so 200 rupees for what?
Even i posted a complaint but i got no response.
Till now i haven't received my order. My patience is over now since it has been since a month. Do something fast or i will do some legal proceedings.

I ordered hoodies from street style store on 7.12.18 i.e about a month back and the payment was done online. It was supposed to be delivered in 21 days but has not been delivered till now. Customer care number isn't working and the mails just say that the product will take some time to be dispatched and there is no refund policy so I'm supposed to be patient.I 'll take strict action if my money isn't returned at the earliest.

My order # 2523947 which was placed on 11th november 2018 was expected to get delivered on 10th december 2018, still its being almost 2 month i didn't received my order. Everytime when i raised the query i get same answer that it will delivered shortly. I am seriously fed up of your service so now i just wana cancelled my order and want my money back. I have being waiting since very long now my patience level is no more so please i want my money back as soon as possible or else i would go to consumer forum.

I have done online payment for order number 2513603 of rs 1204 on 13th november, 2018. And it's not dispatched until today (4th january 2019).
I have tried to contact you on the website and your reply is exactly the same all the time and does not give any information about my order.
It's really funny how you keep replying but did not dispatch the order for which the payment was done but you did deliver products on cash on delivery. It's smart of taking advantage of your customers trust.
Anyways i'm done waiting for the products and not interested in them or your website.
So refund my money.
Asap

Hi

I order 3 dresses out of which one is very nice with a perfect fit and design is also the same, other two are just opposite. The design and the quality of the fabric is very bad and as they don't allow to initiate return on there site so i tried contacting there customer care, i failed. Please help me in returning these products. I know they don't offer refund in bank accounts so i'm ok with the sss coupon so that i can use it in my next order which of course i will order if i get satisfactory result with this order.

My tracking showed that the order has been return to origin rto. The problem was the phone number which i gave at the time of order was wrong by mistake and that's why i didn't get any call for the delivery. Now my order has been returned to the origin and i already paid for that. I raised queries so many times but no one is responding and the phone number which they provided is also not responding. It's been now 2 months i have been waiting for the orders. I had ordered two hoodies. The order is 2528238.

I have already raised a complaint and did not get the product yet there was no proper response from the team regarding the product delivery it's been more than a month from my order date can i cancel my order and get the cash back if the product is not delievered. There is no proper way to contact and check status of delivery produce aren't shipped even after complaining

I already placed a complaint and still the product has not been delivered. It has been more than 45 days since the order was placed. It was even a prepaid order. It was a pair of boots. The occasion for which i ordered it is kong gone. I never imagined sss was such a non-trustworthy website. I wouldn't have cared to this, extent if the order was not prepaid but i paid! Where is all my money???!! I paid 1000 rupees! It's a big deal! I want my money refunded if the product can't be delivered as soon as possible or i have to approach the consumer court for strict actions!
Order no. #2521452

I ordered 2 hoodies, and the it's deliverd tody, its really surprising to me when I saw the product, it's very cheap as per quality and size,

And also very surprising to me ..the return policy and refund policy is not available ..

I would like to request to plz refund my money other wise will post on Twitter as well as social media

I placed an order for 3 tops - (Order#: 2582478).
The color shown in the picture is grey and i ordered the top because of its colour. When i received the product, the quality is so cheap, it looks like you have just worn a satin dupatta and the color of the top you delivered that you gave is so different form the picture. It like white which has become old or spoil in mud. Please take it back and give me money.

Hi,

On 12th dec 2018, i placed an order of shoes. I'm very frustrated as i have done the online payment and they are not delivering the product. I wasted my money. How they people serve there customer? Really strange... I will not recommend anyone for buying with this company. Very cheap company.

Order no. 2562418 placed on 11/12/2018

Thanks!
Harpreet kaur

I ordered for 3 slippers and the size was big so returned them. I haven't got the product yet product has been split for shipment and only one item seems to be shipped however i did not receive that also other 2 item status is not there. Sent out lot of mails no respond pls provide a proper update and status of the items
Order number[protected]

Ive ordered 2535568 on december 24, 2018 and the customer care number is incorrect i want to know when will i receive my order, already waited for 40 days and ive raised a query so many time but didn’t get any response in return...
Please stop doing these kind of pranks to your trusted customers.
I will not refer your site to anyone, if i would have known that you would be taking sooo much time i would have ordered from some other site, or would have taken from somewhere else...

Ive Ordered 2535568 on december 24, 2018 and the customer care number is incorrect i want to know when will i receive my order, already waited for 40 days and ive raised a query so many time but didn’t get any response in return... Please stop doing these kind of pranks to your trusted customers. Please revert asap

Hi dear,

I had placed two order-2516659 & 2515223, 2 months before, and got a call that these products are not available, and you guys cancel my order. And till now i haven't received my money refund. Its all most 2 months i have my wedding this 15th jan, kindly give my money, else i had to raise complaint to consumer court.

Thanks
Kusum sharma

Hello team,

I have ordered two pair of shoe from sss.

Order reference krtqbvwts - placed on 12/18/2018
Order id: 2573088

Done right sneakers - shoe size : 38
Memorable moves heel in brown - shoe size : 38

I want to return the brown heel sandles as the heel is too high and i'm unable to wear it. I can purchase some other product instead of this heel.

I've tried to raise two complaints with no response from the sss team. Also there are no contact phone numbers on the site.

Details of two tickets raised:

Case #439731 - what can i do if i receive a faulty item in my order? Created:[protected]:40 pm updated:[protected]:40 pm

Case #437439 - how to initiate the exchange? Created:[protected]:57 pm updated:[protected]:13 pm

Looking forward to hear from you. You can call me on the registered mobile number for queries.

Regards,
Mounika

So here goes to nothing again. I placed an order on 26th november, it has been more than a month (Estimated delivery) but my order had "not even been shipped" yet. I have made several complaints by mailng the store but all i received was automated reply that my problem would soon be looked into. I ordered 4 things 2 t-shirt and 2 pair of heels as a gift for my sister. They sent me a mail stating they had split my order for "speedy delivery" i received the t - shirts within the 10-12 days. I thought something was off so i made a complaint at consumer complaint that's when they finally responded. I received a call almost immediately and the man on the phone assured me that and since it is was not 21 days since the order had been placed i was asked to mark the problem as resolved. But it is now more 35 days and i still haven't received my package. If priority dispatch takes more than the stated time then you can imagine how long the standard delivery would take. I have seen a lot of "scam videos" based in this store so i did not pay by card. My problem here is the fact that they do so much publicity which attracts a bunch of customers who spend so much money just to get disappointed. I have shopped from many sites both international and the ones based in india this was by far the worst shopping experience. I am very disappointed in your site and customer service. 12/10 would not recommend it to anyone if i don't receive my package soon enough. You have a great collection of clothes but if you keep treating your customers like this soon there will be none. Please look into this matter fix this as soon as possible.

Order no: #2538410

Hello

I placed an order on[protected] for 2 sweatshirts worth rs 999 and have already paid the amount online which was rs 1049 including the gst and whatever tax.
And today's date is 31/12/18 which means more than a month has passed and my product is not even dispached. No tracking no. Or id is available. They don't even provide a correct no of customer care contact no the website.

I request you to resolve this problem of mine as soon as possible. I have started to think that they might be cheeting on me.
Thank you.

I have ordered a pair of boots in october and now its januaury, its been more than 4 months and i didnt get my order yet. I have made complaint 6-7 times before also through mails and messages but no proper response was taken. I tried customer care calling number twice or thrice but again no response. Is this type of service you are providing to your customer. Such a bad experience, this was not expected. Want my money refund anyhow or else i am going to take some action regarding this. Resolve this as soon as poosible.