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Street Style Store Complaints & Reviews

3.7
Updated: Jan 18, 2026
Complaints 6019
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4288
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Street Style Store reviews & complaints page 80

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M
Mac S Kamson
from Noida, Uttar Pradesh
Oct 18, 2018
Resolved
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Address: New Delhi, Delhi, 110005
Website: Street style store. Com

Please look into this matter. Its been more than 2 months i have returned my product for size exchange on 12/07/18 order no. 2275214 and awb-2275214rv, i have done the payment but i didn't receive the product i have try mailing and contacting each number, everything doesn't work. Sometimes i got text will look into the matter and sorry for the inconvenience but nothing work out still. I hope this complaint site will help me for further.
Dec 8, 2018
Complaint marked as Resolved 
Street Style Store customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2018
Street Style Store Customer Care's response
Hi,

We have issued you a credit note with the code JCTMATVH for the amount of your product, you can check that under my vouchers option in your SSS account.

Thanks
SSS
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    A
    Abhilasha Swami
    from Mumbai, Maharashtra
    Oct 17, 2018
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    Address: 411057
    Website: Streetstylestore

    I have placed an order on 25 Sept 2018 and till date haven't received any information regarding my order. I am unable to track the order, as i'm not provided with the tracking numer. And i have done the payment of Rs1, 364. I[censored] can not dispatch it, please refund the money as soon as possible.
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      Vidushi Bhatt
      from Saharanpur, Uttar Pradesh
      Oct 17, 2018
      Resolved
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      Resolved

      I had ordered a wallet/clutch on 23rd of last month but i havn' t received it yet. Forget the product, sss is not even responding to any queries. Please either deliver the product or refund the amount doon.
      Really not happy with sss
      Atleast they should respond.
      They dont even have any email through which we can reach them. Contact no is of no use too
      Dec 13, 2018
      Complaint marked as Resolved 
      Street Style Store customer support has been notified about the posted complaint.
      Verified Support
      Oct 18, 2018
      Street Style Store Customer Care's response
      Hi,

      We have canceled the order and initiated the refund, it would reflect in your bank account in 3-4 days.

      Thanks
      SSS
      Sss customer service replied but there is nothing in the mail which suggests that they are going to deliver the product in near future.
      They better take some action soon
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        A
        Anusha Krish
        from Bodinayakkanur, Tamil Nadu
        Oct 15, 2018
        Resolved
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        Address: 560042

        I haven't received my order yet. I have paid online and i have been waiting for my order please look into it. I never expected this from you. There are no proper contact numbers too. Is this the way you communicate with your customers. Fulfilling and making the customers happy should be your prior duty. I need a response. I am expecting a faster response from you.
        Nov 25, 2018
        Complaint marked as Resolved 
        Street Style Store customer support has been notified about the posted complaint.
        Verified Support
        Oct 18, 2018
        Street Style Store Customer Care's response
        Hi,

        We would like to inform you that we have already forwarded your issue to the concerned team. They are trying their level best to dispatch your order. Please be assured that once it is dispatched, you will receive a mail from our side.

        Thanks
        SSS
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          D
          Diksha Sachdeva
          from Bagalkot, Karnataka
          Oct 15, 2018
          Resolved
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          Resolved

          I made an order on 13th October, 2018 first i tried making payment from one card i got transaction not successful so i made payment from other card but money got debited from first card also.. Since then I m trying to reach customer care number but they are not even lifting the call.. Is this kind of service your company provides to the customer..
          ORDER NO:2467940
          Nov 19, 2018
          Complaint marked as Resolved 
          Street Style Store customer support has been notified about the posted complaint.
          Verified Support
          Oct 18, 2018
          Street Style Store Customer Care's response
          Hi,

          We have received only a single payment
          Please share the reference number of the payment you made in the 1st time so we can track down the payment and proceed further.

          Thanks
          SSS
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            N
            neha3456
            from Ludhiana, Punjab
            Oct 15, 2018
            Resolved
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            Resolved

            Address: Mohali, Punjab, 160055
            Website: streetstylestore.com

            I ordered a combo of three shoes worth Rs. 999/- on 20-Sep-2018 from http://streetstylestore.com/ paid through my Credit card. No tracking number or any other mail or message was sent to me except this one (see attachment). They didn't even provide me a tracking number and also have not delivered the product yet. Adding to the problems they have not provided any contact number or way except an email address: [protected]@streetstylestore.com

            Order Reference JALOXVQVY
            Nov 21, 2018
            Complaint marked as Resolved 
            Street Style Store customer support has been notified about the posted complaint.
            Verified Support
            Oct 18, 2018
            Street Style Store Customer Care's response
            Hi,

            This order has been delivered from our end and now en exchange pickup is initiated for this order.

            P.S. - Please mark this case as "Resolved" if you find that the query is resolved from our end.

            Thanks
            SSS
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              R
              Raya.banerjee
              from Chennai, Tamil Nadu
              Oct 15, 2018
              Resolved
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              Resolved

              Have mailed the company and aldo submitted complain in the consumer complaints but no contact was made from the company's side. How am i supposed to exchange the shoes.
              Is th3 company willing to take the responsibility responsibility if the exchange period (15days) gets over?
              The company has all it's customer service people busy. No mail id available that one can mail the issues. I fail to understand how a company has such poor communication with their customers. They are to charge extra, deliver late but not ready to resolve the problems of the customers
              Didn't expect it to be this bad an experience
              Nov 23, 2018
              Complaint marked as Resolved 
              Street Style Store customer support has been notified about the posted complaint.
              Verified Support
              Oct 18, 2018
              Street Style Store Customer Care's response
              Hi,

              Can you please share the order number regarding which you need an exchange

              Thanks
              SSS
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                T
                Tanya Raval
                from Rajkot, Gujarat
                Oct 14, 2018
                Resolved
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                Resolved

                Order no #2414739. I've placed order on : 09/9/2018 and expected delivery date was 30/9/2018 today is 14/10/2018 still i didn't receive the product. Also they didn't send any email or message regarding delay in delivery. Only way to contact them is to dm them on their instagram account. On website it is showing priority dispatch in order status. Still want to know when will my order arrive???
                Nov 24, 2018
                Complaint marked as Resolved 
                Street Style Store customer support has been notified about the posted complaint.
                Verified Support
                Oct 18, 2018
                Street Style Store Customer Care's response
                Hi,

                Your order is ready to dispatch and will be shipped soon.

                P.S. - Please mark this case as "Resolved" if you find that the query is resolved from our end.

                Thanks
                SSS
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                  B
                  BitchSak
                  from Noida, Uttar Pradesh
                  Oct 14, 2018
                  Resolved
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                  Resolved

                  Disguised in the beautiful looking products, Street Style Store is a terrible portal to place prepaid orders. Once these arrogant business losers receive the amount, they forget that they have a responsibility towards their customers.
                  My order ID is #2407963. The order was delivered at the wrong address, my signature forged and presented to me as proof. I tried calling their CUSTOMER CARE number 100s of times but there never seem to be any agent available. Sent several emails only to receive an uninvestigated response saying "From our end the order has been delivered and we don't give a ### about what you're saying as you have already made the payment". Such a pig move. I will make sure I share my experience with everyone accross platforms so that no one faces this kind of trouble. The money I lost is lost. I don't have the time to go and ransack their hauz khaz store to get my money back, but will definitely make sure they will pay for every penny of someone's hard earned money they have pocketed to run their scam.
                  Nov 23, 2018
                  Complaint marked as Resolved 
                  Street Style Store customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 18, 2018
                  Street Style Store Customer Care's response
                  Hi,

                  We have escalated the issue to the courier company and they have arranged a RTO for your order from the wrong address. You'll receive the order soon
                  Please have faith in us, we won't disappoint you this time.

                  Thanks
                  SSS
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                    S
                    Shivangi Ghosh
                    from Jorhat, Assam
                    Oct 13, 2018
                    Resolved
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                    Resolved

                    Dear sir/ mam
                    I have ordered from street style store few days back. I am happy with the products i received. Thank u so much for your affordable and amazing products.
                    But, recently about 20 days ago i ordered two shoes which has been split. That's not an issue but i am presently at a different place other than which i have mentioned in the delivery address. I want to change it. Infact i have tried doing it several times under add new address orders section but could not do it. My order i'd is 2439501 and 2469015. Please help me out.
                    Shibangee
                    Nov 23, 2018
                    Complaint marked as Resolved 
                    Street Style Store customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 17, 2018
                    Street Style Store Customer Care's response
                    Hi,

                    Please mention the address you want the orders to get delivered at so we can update it.

                    Thanks
                    SSS
                    Customer care does not pick up calls.. no matter what. I'm unable to reach to customer care and track my order. Order No. 2457897
                    I did order on 12 sep 18 n still I didn't receive my order.whenever I call to der executive, dey are always busy.I really get frustated n even they didn't give any reply.dat when will I get my order.I did online payment. Also.really waste my money by not getting d order also.
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                      S
                      Surabs
                      from Gurgaon, Haryana
                      Oct 13, 2018
                      Resolved
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                      Resolved

                      Address: New Delhi, Delhi, 110070
                      Website: Street Style Store

                      Order no: #2405805
                      I have still not received my order. Everytime i raise a query on the website it says it will be delivered within 2-3 days. It's been 45 days and no sight of my shoes.
                      Please send me my shoes or return my money. Worst experience ever. Will never order again. Your call centre number is also useless as no representative is ever available.
                      Nov 18, 2018
                      Complaint marked as Resolved 
                      Street Style Store customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 15, 2018
                      Street Style Store Customer Care's response
                      Hi,

                      We have rearranged the delivery of your order, it will be done in 2-3 days.

                      P.S. - Please mark this case as "Resolved" if you find that the query is resolved from our end.

                      Thanks
                      SSS
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                        T
                        Tanaya b
                        from Yaval, Maharashtra
                        Oct 13, 2018
                        Resolved
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                        Resolved

                        Address: 462016
                        Website: streetstylestore.com

                        I payed rs. 1099 for my order of 3 pairs of footwear, size 38 through my debit card on street style store on 13th october 2018. It showed payment failed.
                        I did not get any details on the confirmation of the order too so i made the same order with cash on delivery option in the 2nd attempt.
                        But later i recieved the message from the bank saying money got debited for my 1st attempt.
                        Nov 15, 2018
                        Complaint marked as Resolved 
                        Street Style Store customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 15, 2018
                        Street Style Store Customer Care's response
                        Hi,

                        Please mention your registered email id or phone number so we can check whether we have received the payment or not.

                        Thanks
                        SSS
                        Oct 15, 2018
                        Updated by Tanaya b
                        Hi,
                        This is my registered email id- tanaya.[protected]@gmail.com
                        As I mentioned before, first I tried to make the payment through my debit card which showed it failed, so I made the same order with cash on delivery option the second time, which was completed. This the Order Reference QADMVERBL and this is the order No. #2468142.

                        Is it possible to make this Cash on Delivery order into a paid one, as my money already got debited in the first attempt?
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                          S
                          Seena71
                          from Mumbai, Maharashtra
                          Oct 13, 2018
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra, 400706
                          Website: Streetstylestore.com

                          I purchased shoes worth 3000 rs from the streetstylestore website on sept 30th. I have yet to receive my shoes. The tracking system on the website does not give me any information. There is no customer care number to relay my complaint. And i have already paid up the amount.. I also have a holiday planned, but no shoes to travel in.. And no budget to buy more shoes either
                          Please look into this complaint. Thanks.
                          Dec 3, 2018
                          Complaint marked as Resolved 
                          Street Style Store customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 18, 2018
                          Street Style Store Customer Care's response
                          Hi,

                          We would like to inform you that we have already forwarded your issue to the concerned team. They are trying their level best to dispatch your order. Please be assured that once it is dispatched, you will receive a mail from our side.

                          Thanks
                          SSS
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                            D
                            Deepa Gopan
                            from Idukki, Kerala
                            Oct 13, 2018
                            Resolved
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                            Resolved

                            Address: 380061

                            Hi.. I am diya pillai.
                            Set: crop top floral skirt
                            Rs 699. I want this dress.. But small size is not available.. Please make it available... Please.. It's a request from me... I tried to contact you several times but no reply from your side was there.. I tried to contact your customer care also. But did not pick up the phone.. Please make it available...
                            Nov 20, 2018
                            Complaint marked as Resolved 
                            Street Style Store customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 18, 2018
                            Street Style Store Customer Care's response
                            Hi,

                            We'd contact you whenever this product gets back in stock.

                            P.S. - Please mark this case as "Resolved" if you find that the query is resolved from our end.

                            Thanks
                            SSS
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                              D
                              Deepanshi Seth
                              from Delhi, Delhi
                              Oct 12, 2018
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi
                              Website: streetstylestore.com

                              I have placed a request of an exchanged order for my "good wishes flats brown" for size 38. I have received a parcel from their side of size 38 for "rome walk" on 3rd october '2018. The order delivered is incorrect. I want "good wishes flats brown" of size 38 not "rome walk. I have already raised this query thrice, there was no reply from sss side. Moreover thier customer care no is always busy, needed urgent attention.
                              Dec 3, 2018
                              Complaint marked as Resolved 
                              Street Style Store customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 18, 2018
                              Street Style Store Customer Care's response
                              Hi,

                              As per our records you initiated exchange "rome walk" but sent back another product at the time of pickup
                              Your pickup was done and replacement order was generated as per the data we received from you when you initiated pickup

                              So now if you want to exchange another product, we would charge 200 Rs extra as this would count as 2nd exchange

                              You initiated exchange pickup for wrong product
                              Do let us know if you want us to initiate pickup and if you're willing to pay 200 Rs

                              Thanks
                              SSS
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                                A
                                anu dudeja
                                from Allahabad, Uttar Pradesh
                                Oct 11, 2018
                                Resolved
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                                Resolved

                                Hi
                                I have placed a replacement order with this site and ita been over a month since i placed this request and i haven't received the product and there is also no way to track my courier. I also have send my query through customer support two times but they don't reply as well. Please help regarding the same there ia no tracking of the product and the customer support doesn't reply as well. Its impossible to contact.
                                Nov 15, 2018
                                Complaint marked as Resolved 
                                Street Style Store customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 15, 2018
                                Street Style Store Customer Care's response
                                Hi,

                                We would like to inform you that we have already forwarded your issue to the concerned team. They are trying their level best to dispatch your order. Please be assured that once it is dispatched, you will receive a mail from our side.

                                Thanks
                                SSS
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                                  N
                                  nupoora udas
                                  from Pune, Maharashtra
                                  Oct 11, 2018
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi, 110016
                                  Website: streetstylestore.com/index.php?controller=contact

                                  I ordered from sss for a pair of black shoes and oxfords (Even though the pair of white shoes i got in the last order was disastrous) i had specifically mentioned the problem with white shoes while ordering and hoped for better products but, wham!

                                  I placed the order on 21 sept and received it on 9th oct.
                                  Both the shoes were crammed in a single package and hence were distorted.

                                  The glue of the black shoes is already coming off so its life would be as good as the white ones i had ordered earlier. The oxfords finishing is pathetic. There are creases and the stitches are visible and the the design is lacy!!

                                  I do not want to exchange it for any smaller size. Would have loved the money back but i would have settled for a different product.
                                  Hence, i tried calling 5 times (No response). I raised a query with the problem in the "contact us section" and received a standard reply saying your order has been delivered and please contact us if there are any problem :|

                                  My order id is id #2436127 and i would really appreciate quick action/response on this.
                                  Nov 17, 2018
                                  Complaint marked as Resolved 
                                  Street Style Store customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 15, 2018
                                  Street Style Store Customer Care's response
                                  Hi,

                                  We have arranged a pickup for your order, it will be done in 4-5 days.
                                  Once the pickup is done and products are received in our warehouse, we'd initiate the refund for it.

                                  P.S. - Please mark this case as "Resolved" if you find that the query is resolved from our end.

                                  Thanks
                                  SSS
                                  After complaining too many times I still not received my order. The Street style store is fake, not a trust worthy site, and also consumer forum is also not helping.

                                  Revert me back when i will get my money back...
                                  Hi,

                                  It has been 7 days that the order was picked up, but I have not received any email or acknowledgement of the same.
                                  This is getting worse :(
                                  Received a mail today for exchange???
                                  I have never initiated exchange and it was confirmed on the phone that the refund will be provided??
                                  Not once have I been able to reach the customer care.
                                  nupoora udas's [Complaint's author] reply, Oct 23, 2018
                                  Could someone please reach out to me???
                                  I did not want a credit slip and this issue is not resolved!!!
                                  Will someone reach out to me please?
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                                    R
                                    Ramya Chittimalla
                                    from Hyderabad, Telangana
                                    Oct 11, 2018
                                    Resolved
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                                    Resolved

                                    Address: Rangareddy, Andhra Pradesh, 500035
                                    Website: Street style store

                                    I have ordered a pair of shoes from street style store and made my payment through debit card then i received a mail from ccavenue saying payment is successful and then immediately received another mail from street style store saying payment processing error is observed. Now the same 'payment error' is shown in my order status and my money is gone and no update of my order is shown in site.

                                    My order id id 2463631
                                    Nov 29, 2018
                                    Complaint marked as Resolved 
                                    Street Style Store customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 15, 2018
                                    Street Style Store Customer Care's response
                                    Hi,

                                    Due to some technical error your order was not confirmed before.
                                    Your order is confirmed now and it will be delivered soon.

                                    Thanks
                                    SSS
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                                      D
                                      Dhruthi Raj
                                      from Bengaluru, Karnataka
                                      Oct 10, 2018
                                      Resolved
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                                      Resolved

                                      Address: 560070

                                      I have ordered for 2 footwear and i received a confirmation email. That's is all. It's been a month and no customer care executive are picking up the call or replying to my message. I have already made the payment.

                                      Please let make sure my order will reach else refund my cash paid.

                                      My order number is 2433641

                                      Do not cheat. It's is not ethical. Highly dissatisfied with customer care service.
                                      Nov 17, 2018
                                      Complaint marked as Resolved 
                                      Street Style Store customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 15, 2018
                                      Street Style Store Customer Care's response
                                      Hi,

                                      We would like to inform you that we have already forwarded your issue to the concerned team. They are trying their level best to dispatch your order. Please be assured that once it is dispatched, you will receive a mail from our side.

                                      Thanks
                                      SSS
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                                        A
                                        Akanksha bajaj
                                        from Hyderabad, Telangana
                                        Oct 10, 2018
                                        Resolved
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                                        Resolved

                                        I have ordered a product long time back and now I got a mail regarding that my order has been shipped I don't want to receive that order as I have cancelled it already your website has some issues your customer care number doesn't work properly is this the way your company works? I won't be receiving that order neither am going to pay to that delivery guy when he comes over
                                        Nov 21, 2018
                                        Complaint marked as Resolved 
                                        Street Style Store customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 15, 2018
                                        Street Style Store Customer Care's response
                                        Hi,

                                        We are arranging the RTO for your order.
                                        Also there's an order cancel option for cancelling the orders if you're not willing to receive it.

                                        Thanks
                                        SSS
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