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Street Style Store Complaints & Reviews

3.7
Updated: Jan 18, 2026
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Street Style Store reviews & complaints page 87

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R
RRay
from Kolkata, West Bengal
Jul 23, 2018
Resolved
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Address: Kolkata, West Bengal, 700084
Website: www.streetstylestore.com

My order #2294500 was supposed to be delivered by 19th july, 2018. It was placed on 28th june, 2018. Its been more than 21 days (Which is your maximum time for delivery), and i still haven't received my order. It hasn't even been dispatched. Please stop harassing customers. I need the exact details of the dispatch date and my order to be delivered. Your customer care is of no use. No one responds properly to my tickets either. Look into this matter. Highly disappointed with this site.
Jul 27, 2018
Complaint marked as Resolved 
Product has been delivered.
Street Style Store customer support has been notified about the posted complaint.
Verified Support
Jul 26, 2018
Street Style Store Customer Care's response
Hi,

As per our records your order has been shipped and will be delivered in 2-3 working days.

P.S. - Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thanks
SSS
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    Yuktajain
    from Aluva, Kerala
    Jul 23, 2018
    Resolved
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    Resolved

    Website: Streetstylestore.com

    I ordered 3 pairs of footwear from street style store in the beginning of february, but have not yet received my order, despite promised delivery within a month. I have sent in multiple mails to the customer care team regarding this issue but each time they promised to deliver my order within next 2-3 working days. It has been 5 months and multiple complaints, with no effect. I have still not received my order which i have already prepaid for.
    Sep 7, 2018
    Complaint marked as Resolved 
    Street Style Store customer support has been notified about the posted complaint.
    Verified Support
    Jul 26, 2018
    Street Style Store Customer Care's response
    Hi,

    We have forwarded your query to the concerned department and we'd contact you in a while with the required information.

    Thanks
    SSS
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      R
      rykapoor
      from Gurgaon, Haryana
      Jul 21, 2018
      Resolved
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      Resolved

      Address: Jamnagar, Gujarat, 110075

      I placed an order on 8th July 2018 on street Style store online platform and my order was th n split into two. My first order #2312272 was delivered but then I had to give it for exchange. My second order #2313417 is still at priority dispatch.
      I request company to please deliver my order before 25th July because after that I won't be in Delhi to collect it. Also what is taking them so long to deliver the product within Delhi. It's so annoying to wait and can't even keep a track of it.

      It would be kind of you if you please deliver it before 25th of July otherwise I would like to have a refund. I can't waste my money like this. If I would have an idea about there irresponsible and pathetic then I would have never placed an order.

      Please consider this otherwise I would have to take some other action to have my money or my order back.
      Thank you.
      Aug 29, 2018
      Complaint marked as Resolved 
      Street Style Store customer support has been notified about the posted complaint.
      Jul 24, 2018
      Updated by rykapoor
      As, it is clearly seen that I have not been updated with my order delivery.
      It would be kind of you to please let me know when am I gonna receive the order or if you can't deliver it then please refund my money. Because I can't make a fool out of myself anymore.
      Verified Support
      Jul 26, 2018
      Street Style Store Customer Care's response
      Hi,

      We'd like to inform you that we are initiating the refund for both your orders and it will reflect in your bank account within a week time.
      P.S. - Please mark this case as "Resolved" if you find that the query is resolved from our end.

      Thanks
      SSS
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        S
        Sunitha Choudhary
        from Chennai, Tamil Nadu
        Jul 21, 2018
        Resolved
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        Resolved

        Website: www.streetstylestore.com

        I had made the payment of the order and as it said incomplete payment I had repeated the process once again wherein the amount has deducted twice from my account. This is causing a lot of issue as I haven’t received the order confirmation mail also. Please look into it and let me know when my amount will be refunded and when will I get the delivery of the order
        Sep 4, 2018
        Complaint marked as Resolved 
        Street Style Store customer support has been notified about the posted complaint.
        Verified Support
        Jul 26, 2018
        Street Style Store Customer Care's response
        Hi,

        Please mention your registered Email id/Phone number so we can look into the matter.

        Thanks
        SSS
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          A
          anu dudeja
          from Allahabad, Uttar Pradesh
          Jul 21, 2018
          Resolved
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          Resolved

          I have an order 2290248 and i want to replace the size of the product from 39 to 38 but it doesn't give any option on the site for the replacement but it was in their policy that they cannot refund my money but they can replace the product. But now they are not looking into this issue as well as i am not getting any information regarding the replacement or exchange. So please help regarding the same.
          Aug 31, 2018
          Complaint marked as Resolved 
          Street Style Store customer support has been notified about the posted complaint.
          Jul 23, 2018
          Updated by anu dudeja
          I haven't received any mail from street style store yet
          Verified Support
          Jul 26, 2018
          Street Style Store Customer Care's response
          Hi,

          We'd like to inform you that an exchange pickup request is received from your end and we are arranging a pickup for your order, it'll be done in next 48 hours. Once the pickup is done an products are received in our warehouse, we'd place a replacement order for you with the required size.
          You'd receive a confirmation mail when the products are received in our warehouse.

          Thanks
          SSS
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            A
            anu dudeja
            from Allahabad, Uttar Pradesh
            Jul 19, 2018
            Resolved
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            Resolved

            Website: Streetstylestore.com

            Your query has been submitted in our system and your case id is [CASE 330662]
            I have raised this ticket for the replacement of the product but there is no response .Your order with the order ID #2290248 ordererd on[protected] has been shipped. I have placed this order but i received a big size . I want it to replaced from 39 size to 38 size. So please help in the replacement as i haven't received any information from street style store support.
            Aug 30, 2018
            Complaint marked as Resolved 
            Street Style Store customer support has been notified about the posted complaint.
            Verified Support
            Jul 26, 2018
            Street Style Store Customer Care's response
            Hi,

            We'd like to inform you that an exchange pickup request is received from your end and we are arranging a pickup for your order, it'll be done in next 48 hours. Once the pickup is done an products are received in our warehouse, we'd place a replacement order for you with the required size.
            You'd receive a confirmation mail when the products are received in our warehouse.

            Thanks
            SSS
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              A
              Ashima Tiwari
              from Dhamtari, Chhattisgarh
              Jul 19, 2018
              Resolved
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              Resolved

              Address: Indore, Madhya Pradesh, 452001

              Set of 3 dresses. Al 3 are not satisfying and 1 dress I want to replace with another of same price as it is cheep in quality and very poor and 1 is delivered in wrong color and 3rd dress i want to exchange in size...SSS is providing very poor customer service..place do the needful
              They have picked the one dress which I want to replace not exchange
              Aug 29, 2018
              Complaint marked as Resolved 
              Street Style Store customer support has been notified about the posted complaint.
              Verified Support
              Jul 26, 2018
              Street Style Store Customer Care's response
              Hi,

              We'd like to inform you that as exchange was initiated from your side so we won't be able to arrange another pickup for the rest of your dresses. You can either send us back the products yourself by courier or we would charge Rs 200 extra as the shipping charges for the 2nd pickup.

              Kindly guide us for the same.

              We tried to call you for above mentioned query too but call was not answered so kindly provide a suitable time to connect you.

              Thanks
              SSS
              Verified Support
              Jul 26, 2018
              Street Style Store Customer Care's response
              Also once we receive the product you sent we'd initiate the refund of the amount of your product in your bank account.
              I had ordered a product in june's first week got in mid July and the quality is worst now I want to return it I have submitted complains before three days but couldn't got any call please help me return it Nd give me my money back soon
              I got a product which is completely different from whats shown in the picture and have been trying to got them since the day I got it and havent received a reply yet!! PATHETIC customer care services and useless products!
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                M
                MansiMum
                from Mumbai, Maharashtra
                Jul 19, 2018
                Resolved
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                Resolved

                Address: New Delhi, Delhi
                Website: Streetstylestore.com

                I received the order and got replaced for size just within 4 days and now it's been almost 3 weeks and I have no update on replacement order status. I mailed them just to receive a standard template answer. I've bot from them before and never faced issues but first time I've replaced and I'm beginning to feel they are fraud as I've not received a single proper response to my query raised on the website and on email. I need to know when I'll receive my replacement order. I'm loosing my trust in SSS as it doesn't take 3 weeks for things to reach Delhi from Mumbai.. I hope my complaint is resolved. Please check the order number given and update on its status.
                Sep 2, 2018
                Complaint marked as Resolved 
                Street Style Store customer support has been notified about the posted complaint.
                Verified Support
                Jul 26, 2018
                Street Style Store Customer Care's response
                Hi,

                We would like to inform you that we have already forwarded your issue to the concerned department. We'd get back to you in a while with the required information.
                We are genuinely sorry for the delay.

                Thanks
                SSS
                Jul 31, 2018
                Updated by MansiMum
                Hello,

                I received a revert that SSS has received the shoes at their warehouse on 23/7 and in 24 hrs they'd process the replacement but it's been more than a week for that mail and no update on replacement dispatch.. I don't understand what's going on.. I wanna get the exact details of replacement and not std template replies. Hope I get to see my shoes soon. It's been almost a month now since I requested for replacement.
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                  K
                  Kitsmathur
                  from Gurgaon, Haryana
                  Jul 18, 2018
                  Resolved
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                  Resolved

                  Address: Faridabad, Haryana, 121001
                  Website: streetstylestore.com

                  Its been more than a month but I haven't received my order. Its in the priority dispatch but I don't think you guys really know what priority is . I have logged so many tickets, every time you say have patience we are into production. What does that mean??
                  I have already payed for the order and will you ever dispatch it and deliver the order ??Please deliver the order as soon as you can and have a sense of responsibility when you take someone's money . I have texted on Insta page as well but no response from there as well.
                  Deliver it soon. Else I ll give you bad feedback.
                  Sep 1, 2018
                  Complaint marked as Resolved 
                  Street Style Store customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 18, 2018
                  Street Style Store Customer Care's response
                  Hi,

                  We would like to inform you that we have already forwarded your issue to the concerned team. They are trying their level best to dispatch your order. Please be assured that once it is dispatched, you will receive a mail from our side.
                  We are really sorry for the delay.

                  Thanks
                  SSS
                  It has been 1 month since i have ordered so still i dint get it ?? i am confused wether will i get them r not ...so there us nonstatusr update ??
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                    A
                    aditiaseem
                    from Bengaluru, Karnataka
                    Jul 17, 2018
                    Resolved
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                    Resolved

                    Address: 560102
                    Website: streetstylestore.com

                    My Order Reference is UHHOXPVNP - placed on 07/9/2018.

                    My order no. is 2314798. I have ordered 3 products and paid Rs 1, 259 but have got no update on my order.

                    The website doesn't provide any contact details. I am unable to get any updates from the website. There is a very serious issue that they claim to deliver products within a week but no information has been shared.I raised a ticket ontheir site too but didnt recieve any update

                    I would like to get a refund or else, get my order at the earliest.
                    Aug 22, 2018
                    Complaint marked as Resolved 
                    Street Style Store customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 18, 2018
                    Street Style Store Customer Care's response
                    Hi,

                    We would like to inform you that we have already forwarded your issue to the concerned team. They are trying their level best to dispatch your order. Please be assured that once it is dispatched, you will receive a mail from our side.
                    Sorry for the delay.

                    Also we never claim to deliver the products within a week, it is clearly mentioned on our site that we take 3-21 days for the dispatch of products.

                    Thanks
                    SSS
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                      4
                      4488
                      from Gurgaon, Haryana
                      Jul 17, 2018
                      Resolved
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                      Resolved

                      Address: 122001
                      Website: streetstylestore.com

                      This is my second complaint regarding this store. This is the worst online store I have ever come across.
                      I had originally placed an order for 3 products from the company's website on May 25th. I had not received the products since 1.5 months, due to which I complained about them. After 2-3 days I received only 2 out of the 3 products and there was not whereabouts of the third product (Orange and green bead necklace is missing). The invoice and the order number mentioned about 3 products. Upon this, I posted an updated complaint to the previous one, however have not received any response from them till today. I have also uploaded the photo of products bill I received and the actual invoice copy (Order#2241379) generated at the time of payment (25th May).
                      Now they have added to the woes by sending an e-mail to me that the order has been cancelled since it is out of stock. Now where is my money?? They have not informed me anything about the refund either in the mail or the website. This is really really unprofessional behaviour. Earlier they had blocked me on FB for complaining against them (SSS- In your earlier reply you said that you had not blocked me on FB but your messages were disabled, in that case how did my complaint message reach you????), were not delivering the products. Now they they have extorted the money of my third product by cancelling it.
                      If the refund is not made in time to me, then I really will have to take a serious action against this company. Enough has been done! You guys are just defrauding the common public.
                      Sep 1, 2018
                      Complaint marked as Resolved 
                      Street Style Store customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 26, 2018
                      Street Style Store Customer Care's response
                      Hi,

                      We are initiating the refund of the amount of the 3rd product that was not delivered to you, it would take the time of 7-8 days to reflect in your bank account.

                      P.S. - Please mark this case as "Resolved" if you find that the query is resolved from our end.

                      Thanks
                      SSS
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                        S
                        Sultu
                        from Chennai, Tamil Nadu
                        Jul 17, 2018
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                        Website: streetstylestore.com

                        I ordered shoes under '3 for 999' category on 11th May 2018.The product was delivered on 28th May 2018. Two of the shoes were oversized, so I requested for the exchange of the product on 1st june 2018, but there was no response from the other end, so I raised the complaint. Soon after the complaint was made the product was picked. But still there seems to be no hint of delivery of the exchanged product. Again I made a complaint.After the complaint was made I've been asked to give the product for exchange which was already been collected. Its been 2 months since I have ordered the product and I've been waiting for the same. Are the customers expected to complain for each and every action to be taken from the other end ??? ( Order no..2220509)
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                          S
                          shsrsv
                          from Bengaluru, Karnataka
                          Jul 15, 2018
                          Resolved
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                          Resolved

                          Address: Bangalore, Karnataka, 560037

                          I ordered 3 dresses on 20th May 2018 from streetstylestore of order reference #2234395

                          And i didn't receive any order from them and i didn't get back any refund and they provided the credit slip which is unable to use and after trying to make use of that credit slip its asking for payment again.

                          After raising so many complaints they didnt respond properly and the slip they provided isnt working.

                          Plz either refund the amount or make sure to delivery the order asap

                          Atleast make sure whether you are providing the order or not or else refund the amount
                          Sep 3, 2018
                          Complaint marked as Resolved 
                          Street Style Store customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 26, 2018
                          Street Style Store Customer Care's response
                          Hi,

                          We would like to inform you that we have already forwarded your issue to the concerned team. They are trying their level best to dispatch your order. Please be assured that once it is dispatched, you will receive a mail from our side.

                          P.S. - Please mark this case as "Resolved" if you find that the query is resolved from our end.

                          Thanks
                          SSS
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                            J
                            Jasleen Bhamra
                            from New Delhi, Delhi
                            Jul 14, 2018
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi, 110018
                            Website: www.streetstylestore.com

                            It’s been a month now that i have placed my order with you! Are you people even feel the responsibility to satisfy your customer? I have ordered two t shirts! Are you going to deliever it after the summers are over? You don’t even have a customer service number where we can contact! And when we place a query you just reply with ‘order is being processed’! Please deliever my order as soon as possible!
                            Order reference- #2269075
                            Aug 19, 2018
                            Complaint marked as Resolved 
                            Street Style Store customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 18, 2018
                            Street Style Store Customer Care's response
                            Hi,

                            We would like to inform you that we have already forwarded your issue to the concerned team. They are trying their level best to dispatch your order. Please be assured that once it is dispatched, you will receive a mail from our side.
                            Genuine apologies from our side for the delay.

                            Thanks
                            SSS
                            Change my shoes pink one please kindly look into matter this is last warning now order is is 2214157... . ... ... ...
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                              D
                              Dolly Kalwani
                              from Madurai, Tamil Nadu
                              Jul 13, 2018
                              Resolved
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                              Resolved

                              Address: Kanchipuram, Tamil Nadu, 600097
                              Website: www.streetstylestore.com

                              My order ID is 2237490.
                              I ordered 2 pair of shoes on 23rd May 2018. It has been more than 45 days that I have not received the products. They claim that the order will be delivered within 20 days..
                              But it is such a fraud company, that do not even reply to their customer's queries.
                              They have accepted the payment and now there isn't any option for cancellation.
                              Aug 28, 2018
                              Complaint marked as Resolved 
                              Street Style Store customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 18, 2018
                              Street Style Store Customer Care's response
                              Hi,

                              As per our records your order has been delivered on 18-07-18.
                              P.S. - Please mark this case as "Resolved" if you find that the query is resolved from our end.

                              Thanks
                              SSS
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                                M
                                Mv. Sahithi Reddy
                                from Hyderabad, Telangana
                                Jul 13, 2018
                                Resolved
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                                Resolved

                                Website: streetstylestore.com

                                I have requested for exchange you picked up the product it has been a very long time I complained about this is already.now you are saying that out of 1000 rs you will refund 500 what about my other 500 rs I'm very much fed up with your service do you even concern about your customers? I want exact situation about my order when and where it is ?when will they reach? what you will do about the product which is not in stock and ?and are you sending one of the shoe and refunding the shoe cost which is not available answer these all otherwise I'm going to complaint serious action and complaint will be taken I have no more patience towards your worst service
                                Aug 28, 2018
                                Complaint marked as Resolved 
                                Street Style Store customer support has been notified about the posted complaint.
                                Jul 14, 2018
                                Updated by Mv. Sahithi Reddy
                                My order has been split this order is my exchange order out of three shoes one shoe is not in stock you have refunded through voucher tq for it two shoes which you are sending pls send as soon as possible and witch my voucher I ordered other shoe send my order as soon as possible it has been two months for this process pls concern this and deliver as soon as possible don't disappoint us plsz
                                Verified Support
                                Jul 18, 2018
                                Street Style Store Customer Care's response
                                Hi,

                                As per our records your order is ready to dispatch and will be shipped soon. It will be delivered to you in 7-8 working days time.
                                We're really sorry for the dealy.

                                Thanks
                                SSS
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                                  4
                                  4488
                                  from Gurgaon, Haryana
                                  Jul 12, 2018
                                  Resolved
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                                  Resolved

                                  Address: 122001
                                  Website: streetstylestore.com

                                  I placed an order from the company's website on May 25th. It is July 12th today (almost 2 months) and I still haven't received either the refund or the products till now. I was still hopeful till yesterday until I contacted them on their FB page. I told them this is unacceptable that they have just extorted the money and not delivering the products. I had warned them that I will take this complaint to the next level if I do not receive either the products or the refund by this week. Later on I was shocked to see that website admin had blocked me on FB!, so that I could not further message them/post on website page/tag them. Coming from a consumer retail store, this is totally unethical and unprofessional . Its like sheer deceit to the customers by extorting money from them. For reference I have also attached the invoice copy and order details here. Please help.
                                  Aug 14, 2018
                                  Complaint marked as Resolved 
                                  Street Style Store customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 13, 2018
                                  Street Style Store Customer Care's response
                                  Hi

                                  Just a quick update in regard to your query about the delivery of your order#2241379. The shipment has been sent for delivery on "12-07-18" by the courier service "Online Express"

                                  We wish to deliver in next 2-3 working days. Here is your tracking number: csss17P04795

                                  Also we didn't block you on facebook, our facebook messages are disabled so if you have any query you can contact us on "sss.[protected]@gmail.com"

                                  Thanks
                                  SSS
                                  Jul 14, 2018
                                  Updated by 4488
                                  Hi,

                                  I had ordered 3 products in total. However I have received only 2 out of the 3 ordered products (Orange and green bead necklace is missing). When shall I expect the third order now?? For your reference I have uploaded the photo of product bill I received yesterday and the actual invoice copy (Order#2241379) generated at the time of payment (25th May).

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                                    A
                                    Ayushi_jain
                                    from Indore, Madhya Pradesh
                                    Jul 12, 2018
                                    Resolved
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                                    Resolved

                                    Address: Shajapur, Madhya Pradesh, 465001

                                    I already sent a exchange request to the sss for my shoes as its size is large for me . And the exchange request made on time which is according to the terms and regulations of sss. But now i can apply or check the same, they said " no exchange of this product " . Why so ?? I had proof with me that i made request on time .
                                    Its sss faults that they cant take action on time and now they act like its my fault .
                                    And one more thing, i mailed them twice about this whole condition but they cant reply even once. Whats this behavior, i cant get it .
                                    Aug 14, 2018
                                    Complaint marked as Resolved 
                                    Street Style Store customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 13, 2018
                                    Street Style Store Customer Care's response
                                    Hi,

                                    This is top inform you that we have initiated your exchange pickup request. The pick-up will take "2-3" working days once the pick up is done and we receive the products in our warehouse, the replacement order will be made as per your selection you made while you initiated the exchange.

                                    P.S. - Please mark this case as "Resolved" if you find that the query is resolved from our end.

                                    Thanks
                                    SSS
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                                      B
                                      Beyond the frindge
                                      from Mumbai, Maharashtra
                                      Jul 11, 2018
                                      Resolved
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                                      Address: Thane, Maharashtra, 400601
                                      Website: Streetstylestore

                                      My order no:#2285590
                                      I order product on Street Style Store on 23 june 2018 and I my product got delivered on 29 june 2018.

                                      Problem is I received wrong product.I order different product and I Received different product.And then is not even exchanging sandal nor refunding.As i paid amount, sandal is not comfortable for me which I have recieved.

                                      As product is totally different which I have order and recieved.

                                      Atleast its not refundable then u can extange with other stuff with any other, as its my hard earn money.I am really very disappointed.
                                      Aug 26, 2018
                                      Complaint marked as Resolved 
                                      Street Style Store customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 26, 2018
                                      Street Style Store Customer Care's response
                                      Hi,

                                      Can you please share the pictures of the product you received so we can proceed further?

                                      Thanks
                                      SSS
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                                        Pallavi Khandelwal Gupta
                                        from Mumbai, Maharashtra
                                        Jul 11, 2018
                                        Resolved
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                                        Resolved

                                        Address: New Delhi, Delhi
                                        Website: Streetstylestore.com

                                        I have placed an order today and paid the amount through paytm and now when i checked the tracking details it is showing payment error.. If i have already payed the amount it should not show payment error. Even when I checked my street style store account... no orders yet is showing.You please check into this matter.. I have sent the screenshot of the passbook of my paytm account which shows that the payment was successfully done.. Please help.
                                        Sep 10, 2018
                                        Complaint marked as Resolved 
                                        Street Style Store customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 26, 2018
                                        Street Style Store Customer Care's response
                                        Hi,

                                        As per our records we have not received any payment from your end, kindly contact your concerned bank if your amount got deducted.

                                        Thanks
                                        SSS
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