Street Style Store Complaints & Reviews

Website: streetstylestore.com

It has been 2 months since i placed the order and it has not been dispatched as of now. The reply i keep receiving is that the complaint is been forwarded to relevant department but there has been no action taken on it.

I even asked them to revert the money if they are unable to provide delivery.

I want to file a police complaint against this company as it seems that it is a scam.

Sep 7, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2018

Street Style Store Customer Care's response Hi,

As per our records your #2326304 has been shipped and the tracking number is [protected].
You can track it at https://www.delhivery.com/. It will be delivered in 4-5 days maximum. We are sorry for the delay.
P.S. - Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thanks
SSS

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I had placed an order on 11th June and till date order not delivered and there is no one to contact and I am not able to get my money back as well. I have tried contacting them through email but no response and there is no contact no updated anywhere to reach out or them.. I have no clue if my order status.

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Address: New Delhi, Delhi, 400706

Website: streetstylestore.com

I placed an order with sss ten days ago. I have tried mailing them, commenting on their social media posts and direct messaging them since, but they have been blatantly ignoring all my attempts to contact them. The order is already paid for, and let alone getting the package delivered they are not even responding to messages or mails. This is the worst customer service I have ever seen in my life and I couldn't possibly be more disappointed. If I'm not contacted by their team regarding my order shortly, I WILL go to consumer forum with this. I am utterly disgusted with the service, or rather, lack there of. Customers shouldn't have struggle so much to contact the brand for an order that's already been paid for.

Sep 8, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2018

Street Style Store Customer Care's response Hi,

Please mention your order number so we can look into the matter and we are really sorry for the inconvenience caused to you.

Thanks
SSS

Aug 21, 2018

Updated by Akankshachoubey My order id is #2335813

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Address: New Delhi, Delhi, 110096

Website: streetstylestore.com

Hi Team,

Order number#2314301 a single order for two shoes was placed on 9th July till date delivery is not done and the delivery time period is also over. Till date there is no revert on my tickets and my order was split in two order on 30th July i.e. Order number#2314301 and #2350061. I also asked for refund and as usual there is no revert. please help me in getting the order delivered.

Regards,
Arpita Sarkar

Sep 23, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2018

Street Style Store Customer Care's response Hi,

We are initiating the refund of your order #2314301 of amount 724 Rs, it would take a week for the same to reflect in your bank account.

Thanks
SSS

Aug 06, 2018

Updated by Arpita009 Hi Team

The amount was of Rs 924. Why only Rs. 724 is being refunded

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A

Arpita009

from Gurgaon, Haryana

Aug 6, 2018

hi

the amount should be Rs 924 not 724

please find the screenshot

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Hello,

I received a revert that sss has received the shoes at their warehouse on 23/7 and in 24 hrs they'd process the replacement but it's been more than a week for that mail and no update on replacement dispatch.. I don't understand what's going on.. I wanna get the exact details of replacement and not std template replies. Hope i get to see my shoes soon. It's been almost a month now since i requested for replacement.

Sep 14, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2018

Street Style Store Customer Care's response Hi,

As per our records your replacement order #2341858 has been delivered by our side on[protected].

P.S. - Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thanks
SSS

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Website: streetstylestore.com

My order reference is dsdklalmt - placed on 07/26/2018 is shown to be delivered by onlinexpress. The tracking no is csss18c920554. The parcel was out for delivery today however i recieved no call or message for the same, moreover i was present at the address of delivery but nobody came. How can my parcel be marked as undelivered in such situation and sent back.. Please look into the matter asap
Thank you

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Address: 122001

I ordered from your store on 28june 2018
My order no2294214
I am eagerly waiting for my product
Bt I am very disappointed with you poor service
Provide my product asap
As I ordered it for some function and I already paid for this ur store seem so unprofessional i[censored]r store is not having available product so y u are advertising
Hope u will do the needful
Thanking you

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Address: Pune, Maharashtra

Website: streetstylestore.com

I didn't get my product yet.

Order date: 07/4/2018
Order no. #2304951
Order reference hzkmbleql

I have already paid for this. The website mentiones that after order is placed within 3-21days they will dispatch the product. But i haven't received it still.
I have mailed them multiple times but they haven't responded back. I would request them to refund my money back. The management of the site is not at all good. Customer support is not answering to any of my queries

Sep 14, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2018

Street Style Store Customer Care's response Hi,

We have canceled your order and are initiating refund for the same, it will take a week time for that to reflect in your bank account.

Thanks
SSS

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M

Manpreet Bhagal

from Vasai-Virar, Maharashtra

Jul 31, 2018

I have ordered a product on 7/07/2018 till now they have not delivered the product and neither the order details shows the estimate date of the order. poor service

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Address: Dehradun, Uttarakhand, 248001

Website: Street style store

I m very upset with ur site... We have return two pair os shoes bcoz of size issue nd we didnt recieve yet.. Pls refund our money or provide ryt size of shoes... Nd do tht fast.. We r facing many ptoblems just bcoz o[censored]h... Its a product of cash on delivery nd u didnt make ur promise... I[censored]h didnt take any action then i have to do tht... Pls provide our products on correct time... I[censored]h not yhrn refund my money back... I didnt want my shoes refund my money back...

Sep 7, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2018

Street Style Store Customer Care's response Hi,

Please provide your order number so we can look into the matter.

Thanks
SSS

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I haven't received my order till date i have send them mails from time to time but at the end the only thing i receive is disappointment. When i last ordered my stuff's even then they took months. Then i came to know that my order was cancelled and it was ordered again. Every time i send them mails they only ask for patience they never tell me the relevant information regarding my stuff. I don't know if my parcel will be delivered to me this time as well i had more than worse experience with this company

Sep 12, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2018

Street Style Store Customer Care's response Hi,

We would like to inform you that we have already forwarded your issue to the concerned team. They are trying their level best to dispatch your order. Please be assured that once it is dispatched, you will receive a mail from our side.

Thanks
SSS

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S

Shrabani Sengupta

from Bengaluru, Karnataka

Jul 31, 2018

I have placed an order on 27th June 2018 and I am supposed to get my product within 21 days..still now it's not yet shipped.every time I am facing same issue regarding delivery.please deliver it asap.Please look into the attached screenshot.order I'd is 2292620.please look into this asap

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S

Sweetz

from Surat, Gujarat

Jul 31, 2018

I have not recieved my parcel yet when will i get it.I want it fast my birthday is coming and i want to wear it

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Address: Faridabad, Haryana, 121001

Where is my product. It been 2 months now i hv ordered 6-7 products. Everytime you send me automatically generated messages. This is how you treat your customers. I[censored] can't fulfill, refund my money. I need your status now. I will never recommend your site to any one as you don't have any direct relation with your customers. Such a poor complaint handling services. I want my money back.

Sep 6, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2018

Street Style Store Customer Care's response Hi,

To be honest, we also don't like our customers to be waiting for the orders. However, we are a start up and have got our own manufacturing so, we are struggling in terms of production and delivery. We are working on this feedback already and hopefully, it will be sorted out soon.

Your details have already been forwarded to the concerned department. on a priority basis and will be dispatched very soon. We assure you that our products are worthy to wait and your cooperation and patience will be appreciated.

Thanks

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R

Ritu Talesara

from Mumbai, Maharashtra

Jul 31, 2018

I want to exchange my size of shoes and m not able to login..my id password I forgot.. please help me to login and exchange my product.i have bought three pair of shoes but size is not proper ...I got 36 size and I wanted to exchange it as I need size 37 which would be perfect to me.kindly accept my request and exchange my product .

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M

Mouna Lakshmeesh

from Bengaluru, Karnataka

Jul 31, 2018

The products I received are old and dirty ..it is damaged ...and all the three products doesn't match the images I saw on thier website...I want a refund for these products no matter what .how can you cheat people with faulty products ...please refund our money

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Website: www.streetstyle.com

Hey its been 28 days now i haven't received my courier as I already paid by amount it's like hell now. I dnt eveb to whom I should complaint now. I have mailed you guys you are not even replying. My order is on priority dispatch from last one week when I am gona get it please send it as soon as possible

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Address: Jamnagar, Gujarat, 110075

Thank you for sending me the replacement order mail but there is still a bit confusion in my order.
I placed an order on 8th july 2018, my order had 4 items. They were further split into into two.

1st order (Reference: faqfihiet)
In this 3 of my items are there and they are still at priority dispatch. It would be really kind of you by telling me what does this priority dispatch means.

2nd order (Reference: urzzcrjty)
In this there is just one item and it was shipped to me and now a replacement order has also been done. New reference for this order is tjuqslfiq.

Thank you for considering my complaint. But i still have no update for my 1st order i. E (Reference: faqfihiet)

It would be really kind of you to please let me know its update as well.

Jul 26, 2018

Complaint marked as Resolved

They have contacted me and my order is cancelled now.

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2018

Street Style Store Customer Care's response Hi,

We contacted you and with your concern we are initiating the refund of both your orders.
Kindly confirm the same.

P.S. - Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thanks
SSS

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Address: Sonitpur, Assam, 784001

I ordered 3 pair of sandals worth rs 1099 and it was of low quality.. I even conplained on consumercomplaints, gov.in and my docket number is 837284
Kindly help me to get my refund back asap.. The quality of sandals which i thought it to be is totally different which i saw in the website... I am totally disapppinted wotg the quality of the sandals.. Please refund the money back

Sep 5, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2018

Street Style Store Customer Care's response Hi,

This is to inform you regarding your order, We can give you the credit note but we can not go for the refund as our company doesn't have the refund policy. You can take the credit note for the same amount which you may use for the further purchase and it will be valid for next one year.

Please get back to us on the same whether you need the credit note or not so that accordingly we shall proceed further to resolve your problem as soon as possible.

Thanks
SSS

Jul 26, 2018

Updated by Surbisurana Yes give me the credit note

Aug 01, 2018

Updated by Surbisurana Did u gave me the credit note??

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J

jeenal jain

from Mumbai, Maharashtra

Jul 25, 2018

I have send my product for exchange as it was smaller in size but haven't received my product since three months. I ordered it from Falguni Jain ID. Email ID is falgunijain.[protected]@gmail.com. Please give me my money back or deliver the product ASAP.

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S

shravani berad

from Bhusawal, Maharashtra

Aug 2, 2018

I ordered a pair of sandals worth rs 548 and the size is small I have ordered 41 size which is the last size in your chart
Kindly help me to get my refund back asap.. The quality of sandals which I thought it to be is totally different which I saw in the website... I am totally disapppointed with the quality of the sandals.. Please refund the money back
I even tried calling your customer care no but its always switched off
Reply to this asap

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Website: streetstylestore.com

I ordered on 26 june and the order has not been delivered yet. It's been more than a month. You guys are so irresponsible. There is no proper communication and no information is given regarding delivery or exchange. I tried contacting through email and there also no proper response is given. Either dispatch my orders asap or return my money back. I also have one exchange request pending. I gave the order back but got no information regarding the same. My orders are #2289499
#2290755

Sep 8, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2018

Street Style Store Customer Care's response Hi,

We are initiating the refund for your order #2290754 and we'd make your other exchange order dispatch on priority.

P.S. - Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thanks
SSS

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Address: 797115

I made an order on 3for999 shoes at 30th may 2018 which till date i haven't recieved. Reference is smzzaknfl and 2448458 is order id. It is alm0st 2m0nths since i placed order and till only on preparation the product n0t yet even dispatched. I will be very gratefull i[censored] check the same and send details asap. Eagerly waiting for deliveries of those beautifull shoes. Thank u

Sep 7, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Jul 24, 2018

Updated by Edennaro Longkumer 3for999 shoes at sss haven't recieved yet.order was placed on 30th of may. Order id is 2248458 and reference id is SMZZAKNFL .please try to deliver the same asap

Verified Support

Jul 26, 2018

Street Style Store Customer Care's response Hi,

We'd like to inform you that your order was returned back to us as COD was refused at the time of delivery. We won't be able to deliver that order now, you can place a new order for the same products if you want.

Thanks
SSS

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Website: Streetstylestore.com

I have posted a complaint on this website on 07 july 2018 of street style store as it's been more than 3 months and i didn't got my ordered deliver and i have already paid the money... I ordered 3 pairs of sandals from which i got one... First i got all of them butbas the size issue was there i replaced them... And then on replacement order i only got one back... After filing of complaint here, i got a message of priority dispatch but today it's showing that order is cancelled due to out of stock... If they cancelled my order then how am i getting my money back... They didn't even replied to my mail...
. Please look into the matter... My order id is #2209190
Website: streetstylestore.com

Jul 25, 2018

Complaint marked as Resolved

This is regarding my order number #2209190 on street style store...as i last updated that they cancelled my order and i want my money refunded...so i updated a complaint here and now i got my money refunded in the form of voucher...Thank you so much.

Street Style Store customer support has been notified about the posted complaint.

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Address: Pune, Maharashtra, 411057

I ordered 2 tops on 4th june. After that i had requested for size change. I have send them multiple emails but neither i have received my order nor the money.

It has been so long. And my money is also stuck. I am very unsatisfied by the services provided by the company. I am feeling robbed. They are not good people.

Could you please help me regarding this?

Sep 5, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2018

Street Style Store Customer Care's response Hi

This is to inform you that we have made your exchange Order #2344220. We request you to kindly provide us next 5-7 working days time more as your product is under production through our vendor. We will dispatch your order on high priority.

Thanks
SSS

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N

Nikita Nishant Gupta

from Bengaluru, Karnataka

Jul 25, 2018

Order no ZVVASTMUK was done on 12.06.2018. No delivery till date. No of complaints done-no use. No response-no revert-no delivery. On site can't see my latest orders. Am very disappointed with the no care attitude of your portal. I have been constantly asking and there is no update deom your...

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Address: Sonitpur, Assam, 784001

I ordered 3 sandals for 999 and paid 1099 including cod and shipping and the quality which i recieved is more than worst... I want to return these sandals amd want my refund back asap.. I thought it would be the best quality but the quality and material isnot at all good... I am not satisfied at all.. Please provide good products to your customers.. Thank you..

Sep 7, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2018

Street Style Store Customer Care's response Hi,

This is to inform you regarding your order, We can give you the credit note but we can not go for the refund as our company doesn't have the refund policy. You can take the credit note for the same amount which you may use for the further purchase and it will be valid for next one year.

Please get back to us on the same whether you need the credit note or not so that accordingly we shall proceed further to resolve your problem as soon as possible.

Thanks
SSS

Jul 26, 2018

Updated by Surbisurana Okay thanks... Give me the credit note.. I will purchase some other items from your website for sure... But please improve your quality of the products which you are providing to the customers so that it will be better for us to order

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Address: New Delhi, Delhi

Website: Streetstylestore.com

I waited for like 20days to receive the orders but in vain.. As soon as i opened the package i was disappointed i would like my money to be refunded... I'm complaining as soon as i received the order so there is no chances of me damaging the products... It's really unprofessional of you people for not even having a customer service representative to whom we can talk to... We have to wait for your emails like for too many days... Refund the money as soon as possible or else i'll go to the consumer court regarding this matter... The products are so old and dirty and even damaged... And on top of that wrong products have also been delivered... I'll wait for 2days before filing a complaint in the consumers court...

Aug 28, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2018

Street Style Store Customer Care's response Hi,

Can you please share the pictures of the products you received so we can proceed further.

Thanks
SSS

Jul 26, 2018

Updated by Mouna Lakshmeesh I want the refund as soon as possible...

Jul 27, 2018

Updated by Mouna Lakshmeesh Even after I complained that I received the orders dirtied. .you put the blame on me saying I dirtied it and have rejected the order pick up...I want the refund soon as possible. .it is really unprofessional of you people to do so ...

Street Style Store Complaints & Reviews

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Street Style Store reviews & complaints page 86

order placed but not delivered

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order not received in 2 months

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delayed order/ not able to contact the company

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non delivery of the product after making online complaint

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replacement order id #2299570 no update

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package was delivered and sent back without notification

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not received my order yet

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didn't get delivery.. already paid for the product

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2 pair shoes

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order reference stotzyynx - placed on 06/28/2018

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this is regarding your order id #2271072

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late delivery issue

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od confusion

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low quality of sandals

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complaint about my orders not being delivered

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order haven't received yet

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cancelled my order and I didn't get my money back

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not received my order 2 months

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worst quality of sandals

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refund for low quality shoes

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