| Address: Gurgaon, Haryana, 122002 |
| Website: Streetstylestore |
Hello,
I am neelotpala sahu and my sss id is [protected]@gmail.com. I have ordered 3 pair of shoes from sss i. E. Street style store twice. The 1st payment on 9th of june through mobikwik wallet, amount of 1049rs. Trans id is 6674445. The payment method was proceed but at the mid of trans it was failed due to poor internet connection, and i have not received any order from merchant side but my amount was deducted. So i want my money back for my 1st payment which i have not received any order but my trans gone through. I have contacted to mobikwik but they stated they have already sent to merchant for review and it take 7 days. But its been already 12 days, still i have not received any money.
You guys atleast provide your customer number or mail id so that if in case we have some issue and want to raise any claim so you can help us. Also when i place an order for 2nd time it was showing error that your order has not been loaded, otherwise you have already paid for your order. But in sss account there is no order but my money was deducted for my 1st payment. No doubt your products qualities are good but not satisfied with your sevices.
Aug 2, 2018
Complaint marked as Resolved
Street Style Store customer support has been notified about the posted complaint.
Verified Support
Jun 27, 2018
Street Style Store Customer Care's response Hi
We have initiated your refund request to the accounts department. It will take "5-7 " days for the refund to complete.
Hope this will be not our last conversation and you will order with us once again.And we assure you, we will go extra mile to give you best of services. Its just that we got unlucky this time.
If there is anything else we can do, let us know.
Helpdesk
Streetstylestore.com
The payment is accepted But not yet shipped.i have emailed several times. Please do the needful