Street Style Store Complaints & Reviews

Website: street stylestore.com

I have ordered 2 pair of shoes both of them were a size large to me! I asked for an exchange with a Smaller size of both! They scheduled a pickup but it’s almost a month nobody came to pick it up! No one responds to the emails! I have no idea what to do with those shoes. Order number: #2177277. Please get a customer care number or atleast respond to your customers! I am stuck badly with this site. I have been trying to order since the past 1 n half years! Yes!! N they make sure they do it wrong everytime! Please refund my money in my bank account and take your shoes back if you can’t exchange it for a Smaller size! Coz everytime what u do is u refund the money in you SSS account and I am forced to order again

Jul 9, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

May 21, 2018

Street Style Store Customer Care's response Hi,

Apologies for the inconvenience !!

We are again arranging your pick-up from some other courier company it will take around 4-5 working days of time. Kindly be available on your phone and your address. The pick-up will take "2-4" working days. Once product is picked up from your address, you may revert us on the same email confirming that the pick-up is done.

Once the package will be received by our warehouse, we’ll dispatch the replacement order quickly.

Please bear us for the last rime.

Thank You
SSS

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I've ordered 2 pair of shoes on 14 april 2018 and payment has been done already.
It's been more than a month now and the estimated delivery date was 3-21 days.
Also submitted query about the order about 4 days ago, but just received an email and no other further response (Case:298363). The order was shipped 2 weeks ago and now the status is debagged, what does that mean? Very disappointed by your service.

Jun 29, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

May 21, 2018

Street Style Store Customer Care's response Hi,

Apologies for the inconvenience !!

We have rearranged the delivery of the products. Please be rest assured, you will receive the products within next 2-4 working days.

Please bear us for some time.

Thank You
SSS

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110088

Website: www.streetstylestore.com

I ordered 3 pairs of footwears about a month ago and they were delivered to me on 1st may2018. Unfortunately one of the footwears was running out of size so i did a placed an exchange request on 2nd may 2018 and got a message that it has been initiated but still no one has come for the pickup. I kept on emailing but they did not provide me with any solution. My money has gone in wane. Such a poor, irresponsible site. Really dissapointed.

Jun 27, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

May 21, 2018

Street Style Store Customer Care's response Hi,

Apologies for the inconvenience!

We are again arranging your pick-up from some other courier company it will take around 4-5 working days of time. Kindly be available on your phone and your address.

Regards
SSS

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110088

Website: Www.streetstylestore.com

Order #2115364 for charming yellow flat shoes, size:37 has not been delivered yet.. The ord r was placed on[protected].. Its been over two months now wherease 3-5 days would be he delivery time as promised.. Its a prepaid order so please look into the matter urgently and if you are not able to deliver me the product please refund the money.. Have been trying to call and email you from very long mow ; but i didnot get any response from you guys.. Please look into the matter as its been very long now or else i need to think of a different way for handling this matter.

Jun 29, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

May 21, 2018

Street Style Store Customer Care's response Hi,

Apologies for the inconvenience !!

We have rearranged the delivery of the products. Please bear us the last time and we assure you to deliver the products within next 3-4 working days.

Thank You
SSS

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I had placed an order on 12th April 2018.The expected delivery date was 3rd May 2018.It's already 15th of May and I haven't received my shoes yet.
It's been more than a month.Even if I raise a query in the website, I receive the "Your complaint has been forwarded to the concerned department" mail or I don't receive any reply.

I had already paid for the order online.
This is really disappointing.
This was my first time and will definitely be my last.

Either deliver my order within a week at max or refund me the entire amount.
I won't spare you like this.

Don't open a store if you aren't capable of doing your work.

+1 photos

Jun 23, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

May 21, 2018

Street Style Store Customer Care's response Hi,

Apologies for the inconvenience !!

This cancellation was due to some operational problem on our end . We have initiated your refund request to the accounts department. It will take "5-7" days for the refund to complete.

Hope this will be not our last conversation and you will order with us once again.And we assure you, we will go extra mile to give you best of services. Its just that we got unlucky this time.

If there is anything else we can do, let us know.

Helpdesk
Streetstylestore.com

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110009

Website: streetstylestore.com

My order #2156330 is to be exchanged. I have received a large footwear size. It’s been 12 days since i’ve put up an exchange request, 2nd of may, 2018 to be precise. There has been no response from their side till date. No contact number has been provided by their website for an aggrieved customer. It is really irresponsible on their part. A contact number the least should have been provided. Their website says they will pick up the order within 3-5 business days. It’s been ages. I don’t even know the status of my order.

Jun 21, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

May 21, 2018

Street Style Store Customer Care's response Hi,

Apologies for the inconvenience !!

The pick-up will take "2-4" working days. Once product is picked up from your address, you may revert us on the same email confirming that the pick-up is done.

Once the package will be received by our warehouse, we’ll dispatch the replacement order quickly.

Thank You
SSS

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

Website: StreetStyleStore

My StreetStyleStore order no is 6257274.
It was prepaid and my balance was deducted from my bank account.
However, I didn’t get any email regarding confirmation. I paid through ccavenue With reference id[protected].
And when I open my SSS account also, there is no order update in my order history. I have not received any email from SSS except my money deduction from ccavenue.
Please look into the matter and kindly refund my money.

+1 photos

Jun 27, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

May 10, 2018

abhism79's response It's been more than 40 days and not yet dispatched.

Verified Support

May 21, 2018

Street Style Store Customer Care's response Hi,

As per our records your order is delivered from our end.

Thank You
SSS

View replies

A

abhism79

from Delhi, Delhi

May 15, 2018

I had ordered some product and it is still not dispacted yet leave alone delivery. No one is responding from the company side. I have a doubt whether they will deliver it or not. Raised several query still no response.

Reply

Street Style Store Customer Care's response, May 21, 2018

Verified Support

Hi,

We request you to please share your order details in the following email id "[email protected]". We will help you out on a priority basis.

Thank You
SSS

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi,
My name is abhinashi.
I have ordered 5 pair of shoes from street style store on 15th april 2018 and today is 14th may 2018 and the shoes are not delivered yet.
No contact information is provided so that i could not contact them.
When i open the site for my order status the only thing it shows is in preparation.
So i would like to file a complaint against them.
My order id is - 2182987

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Order not delivered yet, after exchage it tke so much time

#2194572 order reference
#2193658 order refernce

I placed order on 25th april bt still not reciced
2193685 order id and 2194572 order id not delivered yet i alraedy pay the amount but they are not responsing yet
I want tht u resolve my problem as soon as possible
Thanku

+1 photos

Jun 23, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

May 21, 2018

Street Style Store Customer Care's response Hi,

Apologies for the inconvenience !!

We have already you a credit note as your order went out of stock. The credit notes will be valid for one year. You can utilise the credit note to purchase some other product from our website.

The credit notes will be available under "MY VOUCHERS" section of your SSS account.

You have to apply this in the first step of the checkout process. You will have an option to input

the Voucher code. Please feed the code there and press OK button or press ENTER Key.

Thank you
SSS

View replies

A

AaRushi Thakur

from Una, Himachal Pradesh

May 15, 2018

I am trying to place my order from few days back on streetstylestore but I am not able to place my order. Fix your problem as soon as possible or tell me a way to place the order.

Reply

T

Tapaswani Nayak

from Burla, Odisha

May 15, 2018

Hi sir ...last 1month trying to get my order back but there is no confirmation from sss..after theye received money along wid products. .after that no reply ...

exchange order not delivered yet - Comment #3097474 - Image #0

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

I had ordered 3 dresses dated 05.05.18 but till now i haven't received any details about it. The payment is already made and now i am worried about it. The order number is 2219027 please tell me when will it be delivered and it's from delhi itself so it should not take more than 5 days but it has been almost a week. So please help me with it and deliver it as soon as possible.

Jun 23, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

May 17, 2018

Street Style Store Customer Care's response Hi Aishwarya,

We can see you have placed your order on 10th May. However, we take 3-21 days to deliver the products. If you want, you can mail us to confirm for the refund process in the following email id "sss.[protected]@gmail.com". We will initiate the refund from our end.

Thank You
SSS

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I ordered from this store on 18th april.. Order is not yet delivered.. I have mailed them like 100 times but no reply.. No response on phone no too.. I have paid for my order already. I want delievery within 2 days or i want my refund.. Worst experience ever this comany should be closed.. I am never going to order from here again if i dont get my order within 2 days with genuine reasons of late delievery
Email id [protected]@gmail.com
Order no #2187405

Jun 18, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

May 14, 2018

Updated by Ridhi Garg Why nobody is replyinggggg

Verified Support

May 17, 2018

Street Style Store Customer Care's response Hi Ridhi,

Apologies for the inconvenience !!

We understand we had really disappointed you a lot for not dispatching the products on time. We are facing some issues regarding the unavailability of raw materials. Hence, we have to cancel your order.

This cancellation was due to some operational problem on our end . We have initiated your refund request to the accounts department. It will take "5-7" days for the refund to complete.

Hope this will be not our last conversation and you will order with us once again.And we assure you, we will go extra mile to give you best of services. Its just that we got unlucky this time.

If there is anything else we can do, let us know.

Helpdesk
Streetstylestore.com

May 17, 2018

Updated by Ridhi Garg If i order now how much time will it take to deliever ..tell me honestly after confirming about your raw materials

View replies

A

AaRushi Thakur

from Una, Himachal Pradesh

May 15, 2018

I am trying to place my order from few days back on streetstylestore but I am not able to place my order. Fix your problem as soon as possible or tell me a way to place the order.

order not delivered even after 25 days of placing order - Comment #3097369 - Image #0

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Website: streetstylestore.com

Order reference:#2173615
Order picked up on :5 may, 2018
It has been over a week that one of the products ordered has been picked up for exchange.3 enquiries were sent over the period but not a single query was answered. It took a month already for the products to arrive and now this tedious process of exchange without any response from the sss is just not tolerable. I would either like to have a refund or would hope for the delivery of requested exchange product without further delay.

Jun 13, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

May 12, 2018

Street Style Store Customer Care's response Hi,

We have already generated your replacement order.

Your details have already been forwarded to the concerned department. on a priority basis and will be dispatched very soon. We assure you that our products are worthy to wait and your cooperation and patience will be appreciated.

Thanks
SSS

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110030

Hi its more than 15 days my product has been picked up for replacement but till now i m unable to receive any update on it. I had tried to contact your team many times but unfortunately there is no response.

Please return replacement product that has already been paid.

Product description:pink sneakers
Replacement reason: product was damaged

+1 photos

Jun 22, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

May 17, 2018

Street Style Store Customer Care's response Hi Pooja,

Apologies for replying late.

Your replacement order has already been shipped from our end. We believe you might have also receive the products. Please mark this case as "resolved" if you find your query is resolved from our end.

Thank You
SSS

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

Website: www.steetstylestore.com

Order no #32101530 which is a replacement order was placed on 27/02/2018. The order comprised of 2 pairs of heels one of which hasn't been delivered yet. The original order was placed on 19/02/2018. The product delivered were not of appropriate size. Hence a replacement order was made on 27/02/2018. For months there has been no communication with company. One pair of heels has not been delivered even after repeated queries.
Kindly hurry up your proceedings and deliver the item at the earliest.

Jun 21, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

May 12, 2018

Street Style Store Customer Care's response Hi,

Your details have already been forwarded to the concerned department. on a priority basis and will be dispatched very soon. We assure you that our products are worthy to wait and your cooperation and patience will be appreciated.

Thanks
SSS

View replies

S

Swatikushwaha

from Hyderabad, Telangana

May 11, 2018

Its been 21 days and i haven't received my order..also i have sent several emails and im not getting any response from sss team please check the concern

replacement order not delivered - Comment #3094509 - Image #0

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

Website: streetstylestore.com

298276 query no, i raised a size exchange request for one of the products out of 3 that were totally ordered on 5th may. The product was picked up on 6th may and since then no communication from the company's side - no mail, message or call. Have submitted a query online but no response. They do not have a customer care number on the website but found one through google which they do not receive calls on.
The status of my replacement request does not get updated on the website. Either they should deliver the product or return my money as there is no way we can communicate with them, it is just 1 sided communication.

Jun 22, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

May 12, 2018

Street Style Store Customer Care's response Hi,

We have generated your order from our end.

Your details have already been forwarded to the concerned department. on a priority basis and will be dispatched very soon. We assure you that our products are worthy to wait and your cooperation and patience will be appreciated.

Thanks
SSS

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Order reference no. 2212287 is not delivered yet which was placed on 5 may 2018. Order tracking only shows preparation in progress and moreover no way to contact the company. I don't even know if its shipped or not. This is a very bad and inappropriate behaviour from company. If this issue does not get resolved than i would have to think for any further business with the company.

May 28, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

May 12, 2018

Street Style Store Customer Care's response Hi,

Apologies for the inconvenience !!

Your details have already been forwarded to the concerned department. on a priority basis and will be dispatched very soon. We assure you that our products are worthy to wait and your cooperation and patience will be appreciated.

Thanks
SSS

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Anand, Gujarat, 388001

Website: Streetstylestore

This is surely the first and the last order which you have placed with you guys.. The worst site and worst customer service.. I will post your feedback surely on the social media if i don't get my clothes within few days.. Its my first order and you guys have made me feel let down and i m not going to spare you guys because i have paid you in advance... Its better if you guys check my order and deliver it soon

+1 photos

Jun 24, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

May 12, 2018

Street Style Store Customer Care's response Hi,

Your details have already been forwarded to the concerned department. on a priority basis and will be dispatched very soon. We assure you that our products are worthy to wait and your cooperation and patience will be appreciated.

Thanks
SSS

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: streetstylestore.com

With reference to order no. #2184028 & #2184009 placed on 16 april 2018. I haven’t received my order yet. On tracking the order it only shows preparation in progress. You guys do not even reply. There is no contact details. This company has no system. Surely this is going to be my last order with you company. I wonder how are u still running your store. This is very exhausting. Ur team is highly irresponsible and of no use.

Jun 23, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

May 12, 2018

Street Style Store Customer Care's response Hi,

Apologies for the inconvenience !!

Your order #2184028 is ready for dispatch. This means that we will ship your shipment in next 3-4 business days. However, for order #2184009 have already been forwarded to the concerned department. on a priority basis and will be dispatched very soon. We assure you that our products are worthy to wait and your cooperation and patience will be appreciated.

Thanks
SSS

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Government should not give permission for this kind of stupid websites.. taking care of customers is your duty but your website failed in it. We are earning money with a lot of hard work so... You should exchange my product or refund me..and I suggest everyone don't buy anything from this website worst quality of products and worst customer service.. You should exchange my shoes with in 2-3 days 😡😡...and atleast give response towards your customers.. and I'm damn sure this website will be closed soon..

Jun 16, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

May 12, 2018

Street Style Store Customer Care's response Hi,

We really apologise for not able to reply since so many days.

We can see the products you have selected do not have a "Returns policy". We have already mentioned on the website of not having Returns and refund under the section of 4 foot wears for Rs 999.

Thank You
SSS

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I am Sowmya and I have received my shoes of size 34 few days back but they are too small to me and I want to exchange them and get in the size 36 but there is no option called 'replace' as you have mentioned I'm trying to contact you people from many days but you aren't responding.you have to exchange my product as soon as possible and my order I'd is #2207037.I want my product to arrive soon, and I need reply from your website..

Jun 27, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

May 12, 2018

Street Style Store Customer Care's response Hi,

We really apologise for not able to reply since so many days.

We can see the products you have selected do not have a "Returns policy". We have already mentioned on the website of not having Returns and refund under the section of 4 foot wears for Rs 999.

Thank You
SSS

Street Style Store Complaints & Reviews

File a complaint to Street Style Store

Street Style Store reviews & complaints page 97

product return/ exchange

Post your Comment

order not delivered, very disappointed.

Post your Comment

regarding replacement of footwears.

Post your Comment

order of shoes still not delivered

Post your Comment

more than a month long order not received

Post your Comment

street style store exchange

Post your Comment

no confirmation email

Post your Comment

product has not been delivered

Post your Comment

exchange order not delivered yet

Post your Comment

delivery of the products ordered

Post your Comment

order not delivered even after 25 days of placing order

Post your Comment

exchange yet not initiated

Post your Comment

replacement product not yet received

Post your Comment

replacement order not delivered

Post your Comment

product not yet delivered; no customer care number available; status not getting updated on website

Post your Comment

order not shipped yet

Post your Comment

haven't received my order it's been long

Post your Comment

haven't received my order yet

Post your Comment

exchange of my shoes as they are too small to me

Post your Comment

about exchanging my shoes

Post your Comment

Related businesses