[Resolved]  Street Style Store — Boot and sneaker

Address:603002
Website:streetstylestore.com

I ordered boot in march and from march 31st they r exchanging the product to me but till date i did not received any convincing response from them & after that when i ordered a sneaker which i snot exactly the same as it looks in the picture i told i want to return & want refund so they give me rubbish answers like they don'rt return money. my patience is badly tasted i m waiting for my boot form 4 months. Even i ask them to refund the money but they won't. i m badly frustated with this site. this site is a fraud. should be banned also.
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Oct 8, 2016
Complaint marked as Resolved 
Street Style Store customer support has been notified about the posted complaint.
Verified Support
Sep 06, 2016
Street Style Store Customer Care's response
Hi Anjali,

Please accept my sincere apologies!

Your order details have been transferred to the warehouse department and they will dispatch your order on priority basis.

Please have a little more patience and I rest assure you that you will receive your product soon.

Once the order will be shipped you will receive a mail from us.

Thank you
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently
Complaint comments 

Comments

Hi Anji,

I would like to offer my deepest apologies for the trouble you had to experience with us.

Please share your order details with me at my E-mail ID: sss.[protected]@gmail.com and I will resolve your issue to your satisfaction.

Thank you
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently
No credit note, i want money back in my account. who wants to buy from your site when we can't get the product itself on time. i don't want to do any transaction with your site so better refund me the money in my bank account.
Hi Anji,

I would like to apologise that I am unable to provide you a refund in your bank account as it is not in compliance with our company policies.

I can only issue you the credit note.

Thank you
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently
Anji2710's [Complaint's author] reply, Sep 6, 2016
Now after receiving the credit note which i have to lump it, i wanted to get rid of your site & just used the credit slips to order products. Now the order got split received one of the order but the other order #858894 is yet to ship & the products which i ordered are still available & as per Your site policy it takes 7-21 days to ship so as per your knowledge 21 days are also over now. At least you should revise your policy or just shut down your business. Even for the last transaction with your site i m having trouble. You are having the baddest service i have ever seen in my entire life. If u can't ship the product just return me the goddamn money in my account & this time no credit slip.

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