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Street Style Store Complaints & Reviews

streetstylestore.com

3.7

Updated: Sep 2, 2025

Complaints 6015

Resolved

4288

Unresolved

1727

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Address: Faridabad, Haryana, 121001

Website: www.streetstylestore.com

I ordered shoe for my daughter but could not find good so wanted to exchange but i m not able to exchange through your website.as per your policy one can exchange in a week time but i m not finding exchange button on the site

This is my third mail to u people

call asap priya
[protected]

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Address: New Delhi, Delhi, 682025

Website: street style store.com

My pair of heel shoes was delivered .l paid rs 1000 as the size was not correct I asked sss for an exchange .the size delivered was 41 .the heels was taken away by the delivery man. my required size is 39 i contacted sss for a month there is no response till today this is my bitter experience with sss .I never had such an experience with other companies my contact no is[protected]

Street Style Store customer support has been notified about the posted complaint.

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D

Danny Dennis

from Ernakulam, Kerala

Feb 26, 2016

My contact numbet [protected] or my mother's is [protected] as I go to college please contact my mother for more informations

D

Danny Dennis

from Ernakulam, Kerala

Feb 26, 2016

My contact no is [protected].you can contact my mother [protected] for more informations on workingdays as I go to college and my mobile phone will be off during college hours.

Street Style Store Customer Care

from Delhi, Delhi

Feb 26, 2016

Verified Support

Hi Danny,

I would like to inform you that we are dispatching your order and it shall be delivered to you in 3-4 days.

Please accept my sincere apologies!

Thanks
Street Style Store Resolver

Street Style Store Customer Care

from Delhi, Delhi

May 11, 2016

Verified Support

This is a request to all the users that please do not share your personal/bank details/credit card details here or on calls as there have been a lot of cases of cyber crime recently.

Please do not entertain any calls by anyone claiming to be an SSS executive and asking for your bank details/ credit card details for refund as we do not ask for any bank details on calls.

Thank you
Street Style Store Resolver

PS:- If your issue has been resolved please mark the complaint as resolved.

N

niki2290

from Noida, Uttar Pradesh

May 23, 2016

non delivery - fraud site

I have placed my order on 3-March and till date i haven't receive my order. There is no contact number, tracking id on the site along with this their email is also invalid. Now, i want my money to be refunded. Can anyone help??

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Address: New Delhi, Delhi, 110088

Website: streetstylestore.com

Hi,
I exchanged some really bad quality stuff and got nothing in return!!! Does that make sense? I ordered some stuff and was really disappointed with the quality. So I asked for exchange as you don't refund. The exchange order was placed in October! Will you please either send the stuff, refund my money or send the **** clothes that I returned back to me so that I can give them away to those in need? The amount that is due me is 749/-

+1 photos

May 15, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Apr 13, 2017

Street Style Store Customer Care's response Hi Parimala Chodagam

As per our record your order #594785 has been delivered at given address on date 30 March 2016.

Thank you
SSS

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Address: New Delhi, Delhi

Website: Street style store

I had ordered a product from street style store. My order was split into two seperate orders. The amount for both the orders was same (999 each).
When I recieved the first order, I did not find it to my liking and returned it. The return was duly picked up. I spoke to the customer care representative through the e-mail since the once number they have provided on their site never seems to work. He assured me that since I had yet to receive the second order and seeing how the amounts were same for both, he would adjust the amount in the second order so that I would not have to pay anything at all. The second order arrived with the delivery person having no knowledge of the adjustment of amounts and he point blank refused to speak to his superiors or see the mail when it was clearly stated that I would not be needing to pay for this order. His response was " if you want this pay for it otherwise go back".
Since I was really in need I ended up paying another ₹999.
Since that day I must have placed over a 100 calls to the customer care they have with the number always being on wait or busy. ALWAYS!
And when I tried to get in touch with them through the mail, I have just recieved the auto generated mail telling me that my ticket id is so and so. There has been no contact from their side ever since and the customer care has been extremely ignorant. Please help me out with this situation as my money had been stuck there . I went to their reviews after all this had happened and found out I was not the only one facing this issue.

Street Style Store customer support has been notified about the posted complaint.

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Street Style Store Customer Care

from Delhi, Delhi

Feb 26, 2016

Verified Support

Hi Agriya,

Please accept my sincere apologies!

Kindly share your concerned order ID/registered email ID/registered phone number on my email ID i.e. sss.[protected]@gmail.com so that I can look into the matter and resolve the issue. I shall expedite the process.

Thank you
Street Style Store Resolver

Street Style Store Customer Care

from Delhi, Delhi

May 11, 2016

Verified Support

This is a request to all the users that please do not share your personal/bank details/credit card details here or on calls as there have been a lot of cases of cyber crime recently.

Please do not entertain any calls by anyone claiming to be an SSS executive and asking for your bank details/ credit card details for refund as we do not ask for any bank details on calls.

Thank you
Street Style Store Resolver

PS:- If your issue has been resolved please mark the complaint as resolved.

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Address: New Delhi, Delhi

Website: streetstylestore.com

Hi, I order two pairs of shoes on Street Style Store in Dec, and the products were delivered. Good job, then I realized after trying that the size was wrong, so I requested for exchange, as they dont give refund, at all.

Then the products got picked up, and I placed new orders. And it has been more than a month, I have not received my products. I have tried to contact the customer care team (online for which I have recieved ticket number, and their phone line never gets connected).

So I tried to do some online research, which I should have done before placing the order. Now I realize that there are many people who have not received their products or refund

Street Style Store customer support has been notified about the posted complaint.

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Street Style Store Customer Care

from Delhi, Delhi

Feb 25, 2016

Verified Support

Hi Niru,

Please accept my sincere apologies!

I have already reverted on your email from my ID.
Please check your inbox.

Thank you
Street Style Store Resolver

Street Style Store Customer Care

from Delhi, Delhi

May 11, 2016

Verified Support

This is a request to all the users that please do not share your personal/bank details/credit card details here or on calls as there have been a lot of cases of cyber crime recently.

Please do not entertain any calls by anyone claiming to be an SSS executive and asking for your bank details/ credit card details for refund as we do not ask for any bank details on calls.

Thank you
Street Style Store Resolver

PS:- If your issue has been resolved please mark the complaint as resolved.

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Address: New Delhi, Delhi, 110088

Website: streetstylestore.com

Hi,
I had ordered shoes from street style store on December 7 2015 after doing online full payment of Rs 5700 and they asked for 3-21 days time to deliver it, today is Feb 25 2016 and i have still not received any product from them nor any response in the delay in shipping. Every time i try they customer care number its busy or not valid. When we send email they don't response to it.
I am very much frustrated and now i dont even want those shoes, i just want me money back, please someone help me in taking some action against this kinda fraud company. I am registering complain here with high hope that who ever is taking care of this consumer forum will help me .

My order ID is FWVRWOQBU AND RAABRLXFI. PLEASE PLEASE PLEASE HELP ME .

+3 photos

Street Style Store customer support has been notified about the posted complaint.

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Street Style Store Customer Care

from Delhi, Delhi

Feb 25, 2016

Verified Support

Hi Pri,

Please accept my sincere apologies!

I am arranging a call for you. My executive will call you within 24 hours.

If you do not get the call within 24 hours, you may contact me on my email ID sss.[protected]@gmail.com

Thanks
SSS Resolver

Street Style Store Customer Care

from Delhi, Delhi

May 11, 2016

Verified Support

This is a request to all the users that please do not share your personal/bank details/credit card details here or on calls as there have been a lot of cases of cyber crime recently.

Please do not entertain any calls by anyone claiming to be an SSS executive and asking for your bank details/ credit card details for refund as we do not ask for any bank details on calls.

Thank you
Street Style Store Resolver

PS:- If your issue has been resolved please mark the complaint as resolved.

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Address: New Delhi, Delhi, 110088

Website: streetstylestore.com

Hi,
I made order of 1199 INR rupees for 3 pair of shoes using streetstylestore.com on 1 Feb, 2016. Today is the 25th day but they neither delivering my order nor replying me on emails. I have send number of emails to [protected]@streetstylestore.com but all efforts are in vain.
In addition to this i have tried to contact them[protected] but all times i found this number busy.
They have provided me Ticket ID - 201795 from their side but nothing action they took.
I have attached my transaction information provided by street style store and my email conversation with this complaint.

Here is the company information
Email : [protected]@streetstylestore.com
Phone:[protected] A.M to 6 PM),
Postal Address: Street Style Store, 206-Bhagwati Sadan Building, Plot No 8, BH Block Market, Near Nainital Bank, Shalimar Bagh Delhi - 110088, India.

I need both my order and my money i.e 1199 INR rupees back. They need to pay fine as they didn't deliver order within 21 days.

+5 photos

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Street Style Store Customer Care

from Delhi, Delhi

Feb 25, 2016

Verified Support

Hi Parvesh,

Please accept my sincere apologies!

Kindly share your concerned order ID/registered email ID/registered phone number on my email ID i.e. sss.[protected]@gmail.com so that I can look into the matter and resolve the issue. I shall expedite the process.

Thank you
Street Style Store Resolver

Street Style Store Customer Care

from Delhi, Delhi

Feb 26, 2016

Verified Support

Hey Pravesh,

I would like to inform you that your order was shipped yesterday.

You may log in to your account and see the order status in My Orders tab.

The tracking link is given there.

We wish to deliver it at the earliest.

Thanks
SSS Resolver

Street Style Store Customer Care

from Delhi, Delhi

May 11, 2016

Verified Support

This is a request to all the users that please do not share your personal/bank details/credit card details here or on calls as there have been a lot of cases of cyber crime recently.

Please do not entertain any calls by anyone claiming to be an SSS executive and asking for your bank details/ credit card details for refund as we do not ask for any bank details on calls.

Thank you
Street Style Store Resolver

PS:- If your issue has been resolved please mark the complaint as resolved.

I

ishita910

from Mumbai, Maharashtra

May 31, 2016

no delivery of product when is payment is already done

my order id is IVQGGEHUN i had given my order for exchange of size still my product is not delivered to me and the customer care service of the site are also not replying to my any mail.

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Address: New Delhi, Delhi, 110088

Website: streetstylestore.com

I booked for "Brown Sugar - Shoe Size : 37. The product was damaged, so I have asked for a replacement. I had already done the payment. The vendor came and pick the shoes on 9. 2. 2016.
I got message as below---
"As we have received your email we request you to send us the new product name and correct size which you want in exchange.So that we will dispatch your order on urgent basis."
Since then I have not got my shoes. I am following them requlary through mails but not getting any response. Plz, help me sorting out my issue.

This is my original Order Reference TUPEVSFAD

+1 photos

Street Style Store customer support has been notified about the posted complaint.

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Street Style Store Customer Care

from Delhi, Delhi

Feb 25, 2016

Verified Support

Hi Rita,

I am arranging a call for you and my exchange department will call you within 24 hours.

They shall resolve your case to your satisfaction.

Thanks
SSS Resolver

Street Style Store Customer Care

from Delhi, Delhi

May 11, 2016

Verified Support

This is a request to all the users that please do not share your personal/bank details/credit card details here or on calls as there have been a lot of cases of cyber crime recently.

Please do not entertain any calls by anyone claiming to be an SSS executive and asking for your bank details/ credit card details for refund as we do not ask for any bank details on calls.

Thank you
Street Style Store Resolver

PS:- If your issue has been resolved please mark the complaint as resolved.

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Address: New Delhi, Delhi, 110088

Website: Delhi

My Order Number : WIMRYRRJW ( SINGING IN THE RAIN ) PEACH COLOR 39 SIZE
I had order this product on Jan 17th 2016. Refused to receive this product this the delivery boy was very abusive and harsh. He wasn't able to figure out my address and screwing me in abusive language, hence rejected the parcel. I have been writing mails to the helpdesk for delivery of the product or helping me place a new order with the same amount which of 899INR. I have no response to my mails nor my calls. Team, its our hard earned money and hope you understand. Shall take this issue forward to media and sue the company for cheating the people.

Regards,
shruthi

Street Style Store customer support has been notified about the posted complaint.

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Street Style Store Customer Care

from Delhi, Delhi

Feb 24, 2016

Verified Support

Hi Shruthi,

We have shipped your order already but it was not delivered to you as you refused to accept the delivery.

We have informed the courier company and re-arranged the delivery of your order.

Thanks
SSS Resolver

Street Style Store Customer Care

from Delhi, Delhi

May 11, 2016

Verified Support

This is a request to all the users that please do not share your personal/bank details/credit card details here or on calls as there have been a lot of cases of cyber crime recently.

Please do not entertain any calls by anyone claiming to be an SSS executive and asking for your bank details/ credit card details for refund as we do not ask for any bank details on calls.

Thank you
Street Style Store Resolver

PS:- If your issue has been resolved please mark the complaint as resolved.

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Address: New Delhi, Delhi, 110088

Website: streetstylestore.com

Hi
I had made an order on line on this website called "Street style store" in September second week 2015 which was delivered to me in mid November that too with wrong products for which they refused to make a refund of and reverted back only in December against the request.
Finally the exchange procedure started in December end but I was granted with the credit note in January end after a series of emails of complain.
To en cash the credit I placed an order on the 3rd of Feb expecting the right stuff this time (on time). Now this time they surprised me again by splitting my order into five different orders and charging again for each one of them at the time of delivery in-spite of been provided with the credit note. After I refused to pay for what I have already paid for the delivery boy took back the stuff and has not updated yet. They do not take calls or revert on emails.
please help me get back my amount stuck with them since september

+3 photos

Street Style Store customer support has been notified about the posted complaint.

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Street Style Store Customer Care

from Delhi, Delhi

Feb 25, 2016

Verified Support

Hi Shifali,

I am arranging a callback for you from my exchange department. They'll resolve your case on priority. Y If you do not get the call within 24 hours, you may contact me on my email ID sss.[protected]@gmail.com

Thanks
Street Style Store Resolver

S

Surbee

from Mangalore, Karnataka

Mar 1, 2016

REfund
Inbox
x
surbhi kumar

Feb 25 (5 days ago)

to Street
Team,

This is heights, i have been chasing you guys since september and the issue has not yet been resolved.

I humbly request you to return my money.

I have cancelled all the outstanding orders on your site.

I no forward look to shop from your site
Karan Bhatia

Feb 26 (4 days ago)

to me
Hi surbhi kumar,

A quick update on your query, please confirm about which order you are asking.

Kindly confirm us, waiting for your revert.

If there is anything else we can do, let us know.

Helpdesk
Streetstylestore.com

212354
surbhi kumar

Feb 26 (4 days ago)

to Karan
I am talking about this order!
Voucher was given against this order and then i again placed order in september and used this voucher. But that order was never delivered and i finally had to cancel it.

Now can you please refund money in bank account because i am tired of explaining it again and again.

So i request you to please take action against this ASAP now.

Inline image 1
surbhi kumar

7:22 AM (9 minutes ago)

to Karan
Karan,

Can you please update me on this?

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S

Surbee

from Mangalore, Karnataka

Mar 1, 2016

i need my refund of 1499rs ASAP.

Regarding order status
I

12/11/15

to Himanshu, Street
Hi Team,

I placed an order on 1st june and since i was not satisfied with product quality, return request was raised and 1499 amount that i had paid was refunded as coupon.

I again placed order on 3rd of september for Graceful Carole-white - Shoe Size : 37 and Meet the countrygirl - Shoe Size : 3.

Total amount was 1499 and i had used my coupon that was provided to me as a refund of order placed on 1st june.

Firstly it's 11th december and if i am not wrong its more than 3 months that i have placed order.

No information on delivery of my order as of yet and on top of that it says tha i have to pay 1000rs on delivery.

hahahaha!

I know it will not be new for you to receive such mails from customers about flaw in your service.

I have been chasing for my order quite since long and request you to please correct delivery amount to 50 as i have already paid for the order . I have used the coupon that you guys have provided me.

Request to please take action on it ASAP.

Regards,
Surbhi
Pooja Seth

12/11/15

to me
Hi surbhi kumar,

We would like to update you regarding your order query, we are really sorry for the delay in your shipment, but we will definitely do our level best to deliver your order as soon as we can.

To be honest, we also don't like our customers to be waiting for the orders. However, we are a start up and have got our own manufacturing so, we are struggling in terms of production and delivery. We are working on this feedback already and hopefully, it will be sorted out soon

We are equally disappointed here as you are. Accept our sincere apologies and we hope you will give us one more opportunity to serve you with best of products and at best possible time.

If there is anything else we can do, let us know.

Helpdesk
Streetstylestore.com
162658
surbhi kumar

12/14/15

to Pooja
Hi Pooja,

Thanks for your mail but i would like to bring to your knowledge that this is not the first time that i have received your apology mail.
I have received mails with same context as above from your counterparts before .
Also if you had time to read my mail that i had sent, could you please clear my query regarding the amount that i have to pay if at all the order gets delivered?

Many Thanks,
Surbhi
surbhi kumar

12/29/15

to Pooja
Hi Team,

I jus checked my street style account and found that i had cancel option, soi have canceled my order now.

Could you please confirm how are you going to refund the amount, the outstanding amount is 1499rs as mentioned in my previous mails,

Request you to please take action on this ASAP.
surbhi kumar

12/29/15

to Pooja
FYI, the voucher that i had used :

Inline image 1
surbhi kumar

12/29/15

to Street
Hi Team,

Could you please check below mail trail and respond?

I need my refund ASAP.
surbhi kumar

Jan 5

to Street
Hi Team,

I request you to reply to this mail now!
surbhi kumar

Jan 6

to Street
Hi Team,

I have been chasing you guys since a long time now. I request you to please respond back.
Don't force me to file a case against you!

Many Thanks,
Surbhi
surbhi kumar

Jan 7

to Himanshu, Street
Hi Team,

I request you to please reply to my mail.

Regards,
Surbhi
surbhi kumar

Jan 13

to Himanshu, Street
Hello Street Style Store Team,

This is the heights of your ridiculous services - no updates, no replies. Now you guys either send me the product OR refund the amount in my Bank Account Or you are gonna face some legal actions by next week.

Thanks,
Surbhi
surbhi kumar

Jan 14

to Himanshu, Street
Hi Team,

This is the last reminder from my end for you guys to respond.
I will take legal action now if today also i don't hear back from you guys.

Thanks,
Surbhi
Sagar Chaudhary

Jan 20

to me
Hi surbhi kumar,

This is to inform you that you can use the same credit note we extend the validity of the same till 29/2/2016.The credit note code is #178316_1499.You can use it as before.

Thanks

On Thu, 14 Jan at 2:25 PM, surbhi kumar wrote:
Hi Team,

Thanks,
Surbhi

162658
surbhi kumar

Jan 20

to Street
Hi Team,

I want refund back in my bank account now. sending a credit not won't suffice!

Regards,
Surbhi
Sagar Chaudhary

Jan 20

to me
Hi surbhi kumar,

This is to inform you that we do not refund policy.

Thanks

On Wed, 20 Jan at 6:43 PM, surbhi kumar wrote:
Hi Team,

Regards,
Surbhi

162658
surbhi kumar

Jan 20

to Sagar
oh well, then you should follow same policy for every customers. I know few customers who placed order with you guys and you have refunded back in their bank account!
surbhi kumar

Jan 21

to nancy
Hi Nancy,

Very Good morning!

Hope you can help me with below mail trail.

Regards,
Surbhi
surbhi kumar

Jan 21

to Nancy, Street, Himanshu
Hi Team,

Can anyone reply back? I need the refund in my bank account. It's been more than 4 months now that i had placed order.
I request you to please take action on this.

Regards,
Surbhi
surbhi kumar

Jan 22

to Nancy, Street, Himanshu
Team,

I request you to please initiate refund request for amount 1499 INR to my bank account.

Regards,
Surbhi
surbhi kumar

Jan 28

to Nancy, Street, Himanshu
Hi Team,

I request you all to please reply to my numerous mails that i have sent.

Thanks,
Surbhi
surbhi kumar

Feb 1

to Sagar
Hi Sagar,

Could you please help me with below?

Inline image 1
surbhi kumar

Feb 3

to Street, Himanshu, Nancy
Hi Team,

Can you please help me with below?

Regards,
Surbhi
Abhishek Nayar

Feb 5

to me
Hi surbhi kumar,

As per your request we have increased the validity of the credit note #178316_1499 upto 4 months!

In the meantime, visit our website to check what’s new. (http://www.streetstylestore.com)

If there is anything else we can do, let us know.

Helpdesk
Streetstylestore.com

162658
surbhi kumar

Feb 5

to Abhishek
Hi,

I am not able to use it?

Inline image 1

Regards,
Surbhi
Abhishek Nayar

Feb 5

to me
Hi surbhi kumar,

As per your request, this is to inform you that due to some technical error that haven't work. Please try after 24 hours.

In the meantime, visit our website to check what’s new. (http://www.streetstylestore.com)

If there is anything else we can do, let us know.

Helpdesk
Streetstylestore.com

162658
surbhi kumar

Feb 9

to Abhishek
Hi,

I tried again today and it's still not working. Firstly i had to wait 3 months for you guys to reply and now i think it will again take you guys few months to sort this issue?

Inline image 1

Street Style Store Customer Care

from Delhi, Delhi

May 11, 2016

Verified Support

This is a request to all the users that please do not share your personal/bank details/credit card details here or on calls as there have been a lot of cases of cyber crime recently.

Please do not entertain any calls by anyone claiming to be an SSS executive and asking for your bank details/ credit card details for refund as we do not ask for any bank details on calls.

Thank you
Street Style Store Resolver

PS:- If your issue has been resolved please mark the complaint as resolved.

C

chinam bajaj

from Delhi, Delhi

May 26, 2016

order not placed after pre payment.

Very bad experience. Even after deduction of rs.999 from my account, the order was not placed.

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Website: streetstylestore.com

I had placed order for 2 shoes on Jan 19. I received 1 pair of shoes on Feb 15.
From then the order status for the second pair of shoes show PRIORITY DISPATCH. REference number - "BFOSWYMEI"

And here's the response from customer support -

Street Style Store Resolver
Feb 22 (2 days ago)

to me
Pallavi that product was given for production to the vendor as the specific size was not available in that product at that point of time.

It is under quality check now after production and will be dispatched at the earliest.

Pooja Seth
5:02 PM (16 hours ago)

to me
Hi Pallavi mirajkar,

This is regarding your email, as we can not commit you for an exact date of delivery, but we will do our level best to ship your order as soon as we can and we will give you the intimation on the same once it will get dispatched from our end.

They say they cannot commit on exact delivery date. Then why is it mentioned on website 3-21 days. I have paid the amount. I want to cancel the order and get my money refunded immediately. Can't wait any more and bear this cheaters.

Street Style Store customer support has been notified about the posted complaint.

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Street Style Store Customer Care

from Delhi, Delhi

May 11, 2016

Verified Support

This is a request to all the users that please do not share your personal/bank details/credit card details here or on calls as there have been a lot of cases of cyber crime recently.

Please do not entertain any calls by anyone claiming to be an SSS executive and asking for your bank details/ credit card details for refund as we do not ask for any bank details on calls.

Thank you
Street Style Store Resolver

PS:- If your issue has been resolved please mark the complaint as resolved.

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Address: New Delhi, Delhi, 110018

Website: www.streetstylestore.com

Street style store promise you that they wil reply to your complaints within 24hours and i have not recevied any reply for my complaint Ticket Received - [#210676] HFQCNUFBC. Its been a month m complaining sending emails but i never got a satisfactory answer. I am failed to understand on what basis they are running there business when their customers are not satisfy with their products and services.. 10days back i got an email confirmation that my products are ready and they will be dispatched to me within 7 days. Now they are saying that they are in huge demand so it is taking time. Firstly, they delivered me a bag which was in pathetic state then they promised me to exchange the product with the product i choose and they will deliver the products to me on high priority. I have also paid the money to them. They not even answer to these complaints.

Street Style Store customer support has been notified about the posted complaint.

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Street Style Store Customer Care

from Delhi, Delhi

Feb 24, 2016

Verified Support

HI SImran,

Please accept my sincere apologies!

I am arranging a callback for you and my executive will resolve your case on priority.

For further assistance contact me on my email ID sss.[protected]@gmail.com

Thanks
SSS Resolver

Street Style Store Customer Care

from Delhi, Delhi

May 11, 2016

Verified Support

This is a request to all the users that please do not share your personal/bank details/credit card details here or on calls as there have been a lot of cases of cyber crime recently.

Please do not entertain any calls by anyone claiming to be an SSS executive and asking for your bank details/ credit card details for refund as we do not ask for any bank details on calls.

Thank you
Street Style Store Resolver

PS:- If your issue has been resolved please mark the complaint as resolved.

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I had placed an order for 2 pair of shoes on January 26, 2016 . These people have a policy of dispatching in a period of 3-21 days ( which in itself is a very inefficient service, because all other online shopping website dispatch orders very efficiently in a period of 3-4 days) .
Anyways coming back, I patiently waited for the maximum number of days .i.e. 21 days. On 16 Feb 2016, I enquired about the status of my order places THREE weeks ago, which had NOT EVEN BEEN PROCESSED AS YET.

These liars then changed the status of my order to @URGENT DISPATCH' on 17 February 2016.

Today ONE MORE WEEK has passed since I enquired about my order .i.e. 4 WEEKS SINCE I PLACED MY ORDER AND I HAVE YET NOT RECEVIED MY ORDER OF PAIR OF SHOES.

This WEBSITE IS VERY INEFFICIENT in their services .It is not worth buying from this website because they take a month to deliver a simple order of 2 pair of shoes and in spite of their inefficient services they expect you to pay the entire money including cash on delivery charges.!!!

Further another example of their inefficiency is that no one responds on their customer services email id. So no point in raising an issue with them!!!

Think Twice before shopping with this website!

Aug 7, 2021

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

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Street Style Store Customer Care

from Delhi, Delhi

Feb 24, 2016

Verified Support

Hi Karen,

Please accept my sincere apologies!

Kindly share your concerned order ID/registered email ID/registered phone number on my email ID i.e. sss.[protected]@gmail.com so that I can look into the matter and resolve the issue. I shall expedite the process.

Thank you
Street Style Store Resolver

K

karen1

Feb 28, 2016

You really think after being treated like this .i.e. you people never bothered to dispatch my order for 4 weeks, no one had the decency to respond to my emails or compensate me for your deficient services, you really think i'm going to be patient and kind and the time to email you all the requisite details !!!

do you really run a business of fooling customers?????

Unless you deliver my order for free, or compensate for you highly deficient and dis respectful services, don't bother !!

Please ensure I am NEVER shopping on your website again and i will ensure everyone gets to know about your rubbish services and that no one ever is fooled to shop on your website again!!!

Street Style Store Customer Care

from Delhi, Delhi

Feb 28, 2016

Verified Support

I apologize for all the delay Karen but I won't be bale to help you out without getting the order details from you.

I assure you your case will be resolved to your satisfaction!

K

karen1

Mar 1, 2016

Order Number:
476713

Order Reference
XDREYUIFJ

Street Style Store Customer Care

from Delhi, Delhi

Mar 1, 2016

Verified Support

Karen we shipped your order on 23rd Feb but as per courier company "Consignee refused to accept the delivery"

Please let us know the reason behind the refusal so that we can proceed further accordingly.

Thanks
SSS

K

karen1

Mar 1, 2016

I'm reiterating what I have already stated :

I placed the order on JANUARY 26, 2016

I followed up on FEBRUARY 16, 2016 for the status of my order which was still 'preparation in progress' on the said date.

I checked pursuant to my follow up, the status of my order was ONLY CHANGED from 'preparation in progress' to 'URGENT DISPATCH'

AND THIS 'URGENT DISPATCH' WAS ACTUALLY DISPATCHED AFTER ANOTHER WEEK .I.E. ON FEBRUARY 23, 2016.

and in this interim, NO ONE BOTHERED TO RESPOND TO MY EMAILS EXPLAINING WHY IT TOOK ONE MONTH TO DISPATCH A ORDER !!!

OVER AND ABOVE, YOU EXPECT ME TO QUIETLY ACCEPT SUCH A DEFICIENT ORDER AND PAY THE ENTIRE AMOUNT OF 1050 INCLUDING CASH ON DELIVERY !!!

Do you really think the customer is at your mercy and will quietly accept and pay full amount, to your delayed order and lack of response in spite of writing emails upon emails.

Also is it my problem that you people do not understand the meaning o[censored]rgent DISPATCH . you people change the status to URGENT DISPATCH on 17 Feb and then ship it after one week that is on 23 FEB !!!

PLEASE DONT MAKE THIS LOOK LIKE THIS IS MY FAULT!!! ACCEPT YOUR DEFICIENCY AND IMPROVE YOUR SERVICES!!!

K

karen1

Mar 1, 2016

Attached is a screen shot, to substantiate everything that I have stated above. Also, for reference of all future consumers, so that the same hassle is not faced by any of them

Very very deficient and inefficient services - Comment #2325146 - Image #0

Street Style Store Customer Care

from Delhi, Delhi

Mar 1, 2016

Verified Support

Thanks for the feedback and I assure of better services in the future!

I would like to inform you that your order was not confirmed and remained in preparation in progress as you did not confirm it by calling on our toll-free number while placing it or may be there was some technical glitch that resulted in non-confirmation of your order.

Please accept my sincere apologies!

Thanks
SSS Resolver

K

karen1

Mar 2, 2016

Hi,

You can check my call records on 26 January 2016, I immediately gave a missed call and confirmed my order!

If you want I can retrieve my call records of the said day and send it to you.

Please be rest assured that there will be NO FUTURE transactions from me on this absolutely rubbish website!

And thank you for your unsuccessful attempt to try and put the blame on the consumer instead of accepting the fact that you people are highly unprofessional and inefficient .

PLEASE BE REST ASSURED THAT YOU WILL NO LONGER RECEIVE ANY ORDER FROM ME AND WILL ENSURE I SPREAD THIS WORD AMONG MY FRIENDS AND FAMILY TO STOP SHOPPING ON THIS WEBSITE, JUST IN CASE THEY DO!!!

K

karen1

Mar 2, 2016

Also, you haven't given your 'excuse', of why an 'urgent dispatch' updated on your system on 17 Feb, instead of being dispatched ASAP ( which is the actual meaning o[censored]rgent dispatch)was STILL dispatched after a delay of another week!!!

Stop wasting your time in justifying what is clearly a fault on your part and start improving your services, if you do not want to waste any more customers!!!

Street Style Store Customer Care

from Delhi, Delhi

Mar 2, 2016

Verified Support

Hi Karen,

Thanks for your feedback.

Our sincere apologies for the past,

We are working on our grey parts to be a perfect e-commerce.

I assure you of good quality products and timely delivery in future.

Regards,
Street Style Resolver

Street Style Store Customer Care

from Delhi, Delhi

May 11, 2016

Verified Support

This is a request to all the users that please do not share your personal/bank details/credit card details here or on calls as there have been a lot of cases of cyber crime recently.

Please do not entertain any calls by anyone claiming to be an SSS executive and asking for your bank details/ credit card details for refund as we do not ask for any bank details on calls.

Thank you
Street Style Store Resolver

PS:- If your issue has been resolved please mark the complaint as resolved.

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Address: 560104

Website: www.streetstylestore.com

This is so pathetic!!!

How could i miss not reading reviews about your store before placing an order, so dumb of me first !!!

I have placed an order for 3 shoes for 999 on 10th Feb 2016. Today i happened to think I haven't received any update on it. I sent an email to the customer care email id they have provided. Then when i checked in internet for reviews, oh man!! not even a single good review about your store.

1st complaint common to everyone: Delay in getting the products we have placed order and worst customer care ever!!! After repeated sending emails to know the update, there has been no response. I have also done online banking and already done the payment :(

2nd Complaint: After the products reaches the user, they are extremely of bad quality, they are doing fraud by showing good pictures in the website. Some have even mentioned that the shoes they received were torn.

I have not seen even a single good comment anywhere about this store and now I am not interested to buy any product from your store. I am now scared that will I be ever getting the products I ordered, will it be good, if i want an exchange will it be done, will I be ever able to cancel it, will i get refund if i cancel. These are the questions running in my mind. I did a big mistake not to see the reviews and placing orders in your site.

First thing, I want to hear from you ASAP.One of you guys should call me and tell me when I will be getting my order, If you don't please cancel my order and refund my amount immediately.

I need a reply from you guys IMMEDIATELY. Please find details below.

Order# CCAvenue Reference # Order Date

[protected]-1257451 [protected] 10/02/2016 15:55:3

Street Style Store customer support has been notified about the posted complaint.

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K

karen1

Feb 23, 2016

I faced a similar issue and in my case I placed an order on Jan 26, 2016 and have still not received it! They do not respond to emails either . I followed up on 16 Feb after which they changed the status of my order to Urgent dispatch on 17 feb . I haven't received my order after one week of their so called 'urgent dispatch' . They need to first understand the meaning o[censored]rgent I guess.

Imagine waiting for one month for an order of just 2 pair of shoes!!!

Street Style Store Customer Care

from Delhi, Delhi

Feb 23, 2016

Verified Support

Hi Chitra,

To be honest, we also don't like our customers to be waiting for the orders. We are a start up and have got our own manufacturing so, we are sort of struggling in terms of production and delivery. We are working on this feedback already and hopefully, it will be sorted out soon.

Customers do compare us with giants like amazon, flipkart and so but there is lot of inputs and labour to be done to become a full fledged one.

We state that we shall be producing best quality at a very cheap rate. Our designs are attractive and we are working on our grey parts to be a perfect e-commerce.

I assure you of good quality products and timely delivery.

Please accept my sincere apologies!

Thanks
Street Style Store Resolver

Street Style Store Customer Care

from Delhi, Delhi

May 11, 2016

Verified Support

This is a request to all the users that please do not share your personal/bank details/credit card details here or on calls as there have been a lot of cases of cyber crime recently.

Please do not entertain any calls by anyone claiming to be an SSS executive and asking for your bank details/ credit card details for refund as we do not ask for any bank details on calls.

Thank you
Street Style Store Resolver

PS:- If your issue has been resolved please mark the complaint as resolved.

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Address: +91

My item i orded last month 20th january has been delayed, they only sent me a msg that they have received but till now i have not gottn any msg nor my item, i really need it ..its urgent please

Street Style Store customer support has been notified about the posted complaint.

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Street Style Store Customer Care

from Delhi, Delhi

Feb 23, 2016

Verified Support

Hi Doris,

Please accept my sincere apologies!

Kindly share your concerned order ID/registered email ID/registered phone number on my email ID i.e. sss.[protected]@gmail.com so that I can look into the matter and resolve the issue. I shall expedite the process.

Thank you
Street Style Store Resolver

Street Style Store Customer Care

from Delhi, Delhi

May 11, 2016

Verified Support

This is a request to all the users that please do not share your personal/bank details/credit card details here or on calls as there have been a lot of cases of cyber crime recently.

Please do not entertain any calls by anyone claiming to be an SSS executive and asking for your bank details/ credit card details for refund as we do not ask for any bank details on calls.

Thank you
Street Style Store Resolver

PS:- If your issue has been resolved please mark the complaint as resolved.

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I have returned the product from street style store as the fit was not proper - order id #355001. i still haven't got my refund of 699 rs. the customer service number also is not working either their phone lines are busy or no one picks up and there has been no response to my mails as well. They have blocked their fb page so i can't even message them there

Street Style Store customer support has been notified about the posted complaint.

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Street Style Store Customer Care

from Delhi, Delhi

Feb 23, 2016

Verified Support

Hi Nithya,

I am arranging a callback for you from my exchange department. They'll resolve your case on priority. Your product will be exchanged if you do not like the fit, size or quality. If you do not get the call within 24 hours, you may contact me on my email ID sss.[protected]@gmail.com

Thanks
Street Style Store Resolver

Street Style Store Customer Care

from Delhi, Delhi

May 11, 2016

Verified Support

This is a request to all the users that please do not share your personal/bank details/credit card details here or on calls as there have been a lot of cases of cyber crime recently.

Please do not entertain any calls by anyone claiming to be an SSS executive and asking for your bank details/ credit card details for refund as we do not ask for any bank details on calls.

Thank you
Street Style Store Resolver

PS:- If your issue has been resolved please mark the complaint as resolved.

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Address: 655667

Website: SSS

Hopeless online store ever seen!!!bunch of fraudsters looting public money online.
After ordering and receiveing my money 1000rs they said produc tis not available.i ordered on sep 24 2015 im still damn yet to get my product.
This bloody online store does not even have a customer care who speaks to its customers for the orders etc.worst part about SS is they dont have refund policy
based on the multiple complaints court case has to filed against this fraud store.

Street Style Store customer support has been notified about the posted complaint.

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K

keets1984

from Bengaluru, Karnataka

Feb 23, 2016

Fraud store

Street Style Store Customer Care

from Delhi, Delhi

Feb 23, 2016

Verified Support

Hi Keets,

Please accept my sincere apologies!

Kindly share your concerned order ID/registered email ID/registered phone number on my email ID i.e. sss.[protected]@gmail.com so that I can look into the matter and resolve the issue. I shall expedite the process.

Thank you
Street Style Store Resolver

Street Style Store Customer Care

from Delhi, Delhi

May 11, 2016

Verified Support

This is a request to all the users that please do not share your personal/bank details/credit card details here or on calls as there have been a lot of cases of cyber crime recently.

Please do not entertain any calls by anyone claiming to be an SSS executive and asking for your bank details/ credit card details for refund as we do not ask for any bank details on calls.

Thank you
Street Style Store Resolver

PS:- If your issue has been resolved please mark the complaint as resolved.

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Address: New Delhi, Delhi, 110088

Website: Www.Streetstylestore.com

Order #409344 (ZUQWCMNJN)... Placed on 20.12.2015 and shipped on 21.01.2016 and status as on 23.02.2016 is still not received and they say that it was deliver long ago...for which I demanded the proof stating its status delivered and since that time they are not replying and don't know how will I get back the amount I paid...
They actually seem to be a fake site...but have no clue why there is no action even after so many consumer complaints...and why everyday a new bunch of people is getting cheated...

May 15, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Apr 13, 2017

Street Style Store Customer Care's response Hi Deepti Ahuja

As per our record your order #409344 has been delivered at given address on date 23 Jan 2016.

Thank you
SSS

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Address: New Delhi, Delhi, 110018

Website: sss

I placed the above order #483206 on 01/30/2016 and its been more than 21days i have not received my order. I dont understand what is the problem. This is my last order from your site . I am pissed off with your service. You promised me again n again that you'll deliver the products on high priority. Is this your high priority.

I want my above orders n the order which i placed against HFQCNUFBC
Order. I received this product in very bad condition .they agreed that i can select the products of same cost and they will deliver it in high priority and they made confirmation 10days back that the products are ready n they are shipped and it will be deliver within 7-8 days. I dont knw when there 7 -8 days are goin to come.
if i dont get my both the orders within 2days. I will file the RTI against your site. One should not make promises when they dont have the caliber of fulfillling it. I have also made the payments still no response to my emails.

Street Style Store customer support has been notified about the posted complaint.

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Street Style Store Customer Care

from Delhi, Delhi

Feb 23, 2016

Verified Support

Hi Simran,

Please accept my sincere apologies!

I would like to inform you that we are dispatching your order #483206 today itself. It'll be delivered to you in next 3-4 days.

Your other order with ID #504214 is still pending ad shall be shipped within a week.

Thanks
Street Style Store Resolver

Street Style Store Customer Care

from Delhi, Delhi

Feb 23, 2016

Verified Support

For further assistance contact me on my email ID sss.[protected]@gmail.com

Street Style Store Customer Care

from Delhi, Delhi

May 11, 2016

Verified Support

This is a request to all the users that please do not share your personal/bank details/credit card details here or on calls as there have been a lot of cases of cyber crime recently.

Please do not entertain any calls by anyone claiming to be an SSS executive and asking for your bank details/ credit card details for refund as we do not ask for any bank details on calls.

Thank you
Street Style Store Resolver

PS:- If your issue has been resolved please mark the complaint as resolved.

A

ashwina

from Bengaluru, Karnataka

May 31, 2016

no reply from the store

i ordered a shoe from this site the shoe which i ordered is not the same i got and when i sent email to exchange its now more than 2 weeks they are not replying

P

priianca

from Ajmer, Rajasthan

Jun 16, 2016

Exchanged order not received

I ordered two pairs of footwears than i sent them back bcz i was wanting one bigger size.i have received one exchanged pair but still waiting for another pair.call is not connecting.plz reply

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Address: New Delhi, Delhi, 110018

Website: street style store

Hi,

I placed the above order on 01/30/2016 and its been more than 21days i have not received my order. I dont have what is the problem. This is my last order from your site . I am pissed off with your serivice. You promised me again n again that you will send my orders on high priority . Is this your high priority?time period for both the orders are finished. It is high time you send the products .

I want my above orders and the order which i placed against this HFQCNUFBC order.

I want all my 4 sandals within 1-2 days. All this issue have gone above my head. Mind you By doing such things you are reverting your customers . If the customers are paying you the amount they expect you to give the best service.

Street Style Store customer support has been notified about the posted complaint.

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Street Style Store Customer Care

from Delhi, Delhi

Feb 23, 2016

Verified Support

Hi Simran,

I have informed you over your email ID that your order will be dispatched today in the evening.

In case you do not receive it in 3-4 days you may contact me again on my email ID: sss.[protected]@gmail.com

Thanks
SSS Resolver

Street Style Store Customer Care

from Delhi, Delhi

May 11, 2016

Verified Support

This is a request to all the users that please do not share your personal/bank details/credit card details here or on calls as there have been a lot of cases of cyber crime recently.

Please do not entertain any calls by anyone claiming to be an SSS executive and asking for your bank details/ credit card details for refund as we do not ask for any bank details on calls.

Thank you
Street Style Store Resolver

PS:- If your issue has been resolved please mark the complaint as resolved.

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