Street Style Store — I have not received the products i ordered

ChitraPrasad

Address:	560104
Website:	www.streetstylestore.com

This is so pathetic!!!

How could i miss not reading reviews about your store before placing an order, so dumb of me first !!!

I have placed an order for 3 shoes for 999 on 10th Feb 2016. Today i happened to think I haven't received any update on it. I sent an email to the customer care email id they have provided. Then when i checked in internet for reviews, oh man!! not even a single good review about your store.

1st complaint common to everyone: Delay in getting the products we have placed order and worst customer care ever!!! After repeated sending emails to know the update, there has been no response. I have also done online banking and already done the payment :(

2nd Complaint: After the products reaches the user, they are extremely of bad quality, they are doing fraud by showing good pictures in the website. Some have even mentioned that the shoes they received were torn.

I have not seen even a single good comment anywhere about this store and now I am not interested to buy any product from your store. I am now scared that will I be ever getting the products I ordered, will it be good, if i want an exchange will it be done, will I be ever able to cancel it, will i get refund if i cancel. These are the questions running in my mind. I did a big mistake not to see the reviews and placing orders in your site.

First thing, I want to hear from you ASAP.One of you guys should call me and tell me when I will be getting my order, If you don't please cancel my order and refund my amount immediately.

I need a reply from you guys IMMEDIATELY. Please find details below.

Order# CCAvenue Reference # Order Date

[protected]-1257451 [protected] 10/02/2016 15:55:3

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Comments

karen1

I faced a similar issue and in my case I placed an order on Jan 26, 2016 and have still not received it! They do not respond to emails either . I followed up on 16 Feb after which they changed the status of my order to Urgent dispatch on 17 feb . I haven't received my order after one week of their so called 'urgent dispatch' . They need to first understand the meaning o[censored]rgent I guess.

Imagine waiting for one month for an order of just 2 pair of shoes!!!

Street Style Store Customer Care

from Delhi, Delhi

Verified Support

Hi Chitra,

To be honest, we also don't like our customers to be waiting for the orders. We are a start up and have got our own manufacturing so, we are sort of struggling in terms of production and delivery. We are working on this feedback already and hopefully, it will be sorted out soon.

Customers do compare us with giants like amazon, flipkart and so but there is lot of inputs and labour to be done to become a full fledged one.

We state that we shall be producing best quality at a very cheap rate. Our designs are attractive and we are working on our grey parts to be a perfect e-commerce.

I assure you of good quality products and timely delivery.

Please accept my sincere apologies!

Thanks
Street Style Store Resolver

Street Style Store Customer Care

from Delhi, Delhi

Verified Support

This is a request to all the users that please do not share your personal/bank details/credit card details here or on calls as there have been a lot of cases of cyber crime recently.

Please do not entertain any calls by anyone claiming to be an SSS executive and asking for your bank details/ credit card details for refund as we do not ask for any bank details on calls.

Thank you
Street Style Store Resolver

PS:- If your issue has been resolved please mark the complaint as resolved.