[Resolved]  Street Style Store — it's been over a month, no progress

Address:New Delhi, Delhi
Website:www.streetstylestore.com

Order #2246807. Placed on 29th May, it's 8th July today with the order status still showing "preparation in progress". I've emailed them twice, and the response I get is that 'we are out of stock and everything is made by hand' and 'we assure you product will be worth the wait'. What I don't understand is that if they don't have stock why do they put it in their inventory and even accept those orders??!
And your site says it will take 3-21 days to DISPATCH. It's been 40 days and my status is still the same! Their written English is also very unprofessional. Seems like they don't care. Zero ethics and customer satisfaction is definitely on the negative scale!
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Aug 18, 2018
Complaint marked as Resolved 
Street Style Store customer support has been notified about the posted complaint.
Verified Support
Jul 13, 2018
Street Style Store Customer Care's response
Hi,

As per our records your order is ready for dispatch and it will be delivered to you in 6-7 working days. We are really sorry for the delay and inconvenience caused.

P.S. - Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thanks
SSS
Complaint comments 

Comments

What you guys are doing i[censored] can't give a proper service than shut your website dont cheat customer my order still not received after paying with debit card I want my refund back or delivered my product in this week I can't wait anymore my order number is 2283074
From 2 days I am trying to create my account bt the am not receiving any OTP number is my message box because of which I am unable to create my account please help me regarding this.
I did trxn for my order bt two times amount got deducted bt order was not placed the site was showing pop up of processing for around 10min bt at last it got failed n amt got deducted. Plzzz check n let me know further procedure

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