Street Style Store — Never received my order

Address:New Delhi, Delhi, 110006
Website:streetstylestore.com

I ordered two pair of shoes with the company three months back. DELSSSP132641 is the order ID. I never received the order. Finally I asked them to cancel my order and refund the amount. They told me refund is not possible. Now I have not received my order in 3 months, Im not getting a refund or credit. Nobody is replying to the complaint emails. Nobody is taking the calls. The most disappointing e commerce website I have ever come across. I have completely wasted my money and there is no one to give any information about it. I wonder who gives these websites the permission to gulp people's money like that.

A victim of the firm,
Kindly do the needful to get me my refund or credit.
Was this information helpful?
No (0)
Yes (0)
Street Style Store customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Sonika,

Please accept my sincere apologies!

I have transferred your case to the concerned department and I assure you that your issue will be resolved in the next 24-48 hours.

For any further assistance you can contact me on my E-mail id - sss.[protected]@gmail.com
Hi Sonika,

As per your request, we have generated a coupon code for order no.#473874. The code is #473874_998
(valid till 30th june 2016). If you face any issues in using it you can let us know.

You have to apply this in the first step of the checkout process. You will have an option to input the Voucher code. Please feed the code there and press OK button or press ENTER Key.

Thank you.
Street Style Store Resolver
I am using this voucher but to buy 3 for 999 but I am not able to use both the vouchers. Why is that ? If I'm not able to use the save498 voucher along with this, I am at a loss of 498 rs. I spent 1000 rs initially and I want to utilize the amount the best way I can. Help me with it.
Also, Why is your helpline number always busy. Why have you provided it at all if you don't want to take calls ever. Wish I could give rating in negative for that.
I want to buy a combo pack of 3 for 999. The voucher you have provided, I am not able to use it with SAVE498. Initially I paid 1000 bucks and now if I will not be able to use this voucher with the voucher that you have provided, its a loss of 498 rs for me. Also why have you provided a helpline number at all when nobody is getting any help from it and its always busy and you never want to take any calls.

I want a solution to my problem within 2 days or else I am coming with cops to the head office. You guys are doing a great job troubling innocent customers and assuming that we have all the time in the world to deal with this nonsense.

Wish I could give a rating in negative !
This is a request to all the users that please do not share your personal/bank details/credit card details here or on calls as there have been a lot of cases of cyber crime recently.

Please do not entertain any calls by anyone claiming to be an SSS executive and asking for your bank details/ credit card details for refund as we do not ask for any bank details on calls.

Thank you
Street Style Store Resolver

PS:- If your issue has been resolved please mark the complaint as resolved.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Street Style Store
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    75%
    Complaints
    5999
    Pending
    611
    Resolved
    4288
    Street Style Store Phone
    +91 11 4700 5870
    Street Style Store Address
    206-Bhagwati Sadan Building, Plot No 8, BH Block Market, Shalimar Bagh, Delhi, Delhi, India - 110088
    View all Street Style Store contact information