Street Style Store — Non refund/exchange of product | |||||
Date of incident : 05/01/2016 Order num : 438178 Full description : I have ordered 3 pair footwear and a dress as per the order no mentioned above from street style store website. On receiving the items i made my wife to try them. But on opening the parcel i found out that the items which i have ordered as they looked on website was not the same quality color shade when i recieved them .Moreover when my wife wore one of the footwear the soul of the shoe gave away the very same day. On this i requested for return/exchange. After this the delievery boy came and took away the parcel without giving receipt and mentioned your return request is the proof o[censored]r return. Since then i hve been mailing streetstylestore people but all in vain. It has caused lot of harassment and disappointment to me as it was the gift i ought it for my wife which has not met her satisfaction.The prblem today is that they doont even reply to my mails. Desirable solution : I want the company to give me explanation and compensation for the disappointment it has caused both me n my wife, especially me. And i want them to return my money with the delayed payment interest. Was this information helpful? | |||||
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Street Style Store customer support has been notified about the posted complaint. | |||||
 5 Comments | |||||
Comments
we had ordered a shoe . when we got it, it was not comfortable to wear due to size mistake. so requested for return of product and refund the money. The delivery person took the product back and gave a pickup slip and told that they will call tell tell about refund money. By then we were waiting for the refund of money...we dint get any email or message about refunding.. order no is 615121
reverse pickup date 14/4/16
we also called custamer care ...but no response... we want our money to be refunded as early as possible...
reverse pickup date 14/4/16
we also called custamer care ...but no response... we want our money to be refunded as early as possible...
Hi Jahnavi,
I would like to tell you that we have already credited the amount in your SSS account and a credit note with code CTE2XCQX has been issued which you can use for future shopping with us.
Also, I would like to tell you that we cannot refund your money as that is not in compliance with our company policies which is also mentioned on our website.
If there is anything else I can do please let me know oin my email id- sss.[protected]@gmail.com
Thank you
Street Style Store Resolver
I would like to tell you that we have already credited the amount in your SSS account and a credit note with code CTE2XCQX has been issued which you can use for future shopping with us.
Also, I would like to tell you that we cannot refund your money as that is not in compliance with our company policies which is also mentioned on our website.
If there is anything else I can do please let me know oin my email id- sss.[protected]@gmail.com
Thank you
Street Style Store Resolver
This is a request to all the users that please do not share your personal/bank details/credit card details here or on calls as there have been a lot of cases of cyber crime recently.
Please do not entertain any calls by anyone claiming to be an SSS executive and asking for your bank details/ credit card details for refund as we do not ask for any bank details on calls.
Thank you
Street Style Store Resolver
PS:- If your issue has been resolved please mark the complaint as resolved or else contact me on my Email ID-sss.[protected]@gmail.com
Please do not entertain any calls by anyone claiming to be an SSS executive and asking for your bank details/ credit card details for refund as we do not ask for any bank details on calls.
Thank you
Street Style Store Resolver
PS:- If your issue has been resolved please mark the complaint as resolved or else contact me on my Email ID-sss.[protected]@gmail.com
Non-delivery - Fake company and website
I had ordered three pairs of shoes from the website. They have not provided a tracking no. Nor do the reply to complaints.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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+91 11 4700 5870
206-Bhagwati Sadan Building, Plot No 8, BH Block Market, Shalimar Bagh, Delhi, Delhi, India - 110088
Please accept my sincere apologies!
I would like to tell you that we are going through automation of some processes and that is why there was a delay in your exchange process.
Also I would like to inform you that we have already issued you credit note with code WO7CR9C2 amounting to 1998/- on 22/04/2016 which you can apply to new order and avail the discount.
I know that we have caused you a lot of inconvenience and promise you to serve better in the future.
If there is anything else I an do please let me know on my email id- sss.[protected]@gmail.com
Thank you
Street Style Store Resolver