Street Style Store — Not getting my order, maximum delivery days limit has been passed

Parvesh Tandon

from New Delhi, Delhi

Address:	New Delhi, Delhi, 110088
Website:	streetstylestore.com

Hi,
I made order of 1199 INR rupees for 3 pair of shoes using streetstylestore.com on 1 Feb, 2016. Today is the 25th day but they neither delivering my order nor replying me on emails. I have send number of emails to [protected]@streetstylestore.com but all efforts are in vain.
In addition to this i have tried to contact them[protected] but all times i found this number busy.
They have provided me Ticket ID - 201795 from their side but nothing action they took.
I have attached my transaction information provided by street style store and my email conversation with this complaint.

Here is the company information
Email : [protected]@streetstylestore.com
Phone:[protected] A.M to 6 PM),
Postal Address: Street Style Store, 206-Bhagwati Sadan Building, Plot No 8, BH Block Market, Near Nainital Bank, Shalimar Bagh Delhi - 110088, India.

I need both my order and my money i.e 1199 INR rupees back. They need to pay fine as they didn't deliver order within 21 days.

+5 photos

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Comments

Street Style Store Customer Care

from Delhi, Delhi

Verified Support

Hi Parvesh,

Please accept my sincere apologies!

Kindly share your concerned order ID/registered email ID/registered phone number on my email ID i.e. sss.[protected]@gmail.com so that I can look into the matter and resolve the issue. I shall expedite the process.

Thank you
Street Style Store Resolver

Street Style Store Customer Care

from Delhi, Delhi

Verified Support

Hey Pravesh,

I would like to inform you that your order was shipped yesterday.

You may log in to your account and see the order status in My Orders tab.

The tracking link is given there.

We wish to deliver it at the earliest.

Thanks
SSS Resolver

Street Style Store Customer Care

from Delhi, Delhi

Verified Support

This is a request to all the users that please do not share your personal/bank details/credit card details here or on calls as there have been a lot of cases of cyber crime recently.

Please do not entertain any calls by anyone claiming to be an SSS executive and asking for your bank details/ credit card details for refund as we do not ask for any bank details on calls.

Thank you
Street Style Store Resolver

PS:- If your issue has been resolved please mark the complaint as resolved.

ishita910

from Mumbai, Maharashtra

no delivery of product when is payment is already done

my order id is IVQGGEHUN i had given my order for exchange of size still my product is not delivered to me and the customer care service of the site are also not replying to my any mail.