Street Style Store — Product whose payment already made not received

Website:

streetstylestore.com

I had placed an order for 3 pairs of shoes with your website, the order number being 494543. The order was placed 2nd February 2016. The invoice is attached with this Email.

I have just recieved an SMS on my cell phone stating that the delivery of the order was unscuccessful due to "NO SERVICE". I had not recieved any call for the collection fo such delivery.

I would request you to look into the matter as the payment fot the purchase has already been made and request that the delivery be made again. I would also like to get a contact number for your office, as the number mentioned on your website does not seem to be available.

Since the order is to be delivered to a University, and has already been paid for, i'd like for the order delivered to the mail office in the University if i'm not available for a personal collection.

Another query is regarding the contact number provided, is it possible for me to change the contact number that has been provided in the order for the collection?

The number mentioned on your website is NEVER available and no one has resonded to any of the emails i sent to your helpdesk.