Street Style Store Complaints & Reviews

Address: Bangalore, Karnataka, 560100

Website: streetstylestore.com

I have ordered 2 shoes worth 1258/- on sept 07 2017. And there is no tracking details mentioned in the order history. There is no way i can get any info regarding the order status. Please let me know the status of my order and when i can receive my orders.

Order id 1 : #1767514
Order 2 : #1766661

Both of the product status in the website says payment accepted but i want to know when i can get them. Its very very disappointing that you have not provided any tracking details. Very bad customer support as well. Insane!!

+3 photos

Oct 18, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2017

Street Style Store Customer Care's response Dear Customer,

Just a quick update in regard to your query about the order #1767514 & #1766661

To be honest, we also don't like our customers to be waiting for the orders.

Your details have already been forwarded to the concerned department. on a priority basis and will be dispatched it very soon. We assure you that our products are worthy to wait and your cooperation and patience will be appreciated

Thanks for contacting SSS! I hope the information and assistance provided to you was helpful.

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently .

Thanks & Regards
SSS

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Website: streetstylestore.com

Dear sir
I ordered ladies footwear on dt.[protected] from www.streetstylestore.com i already paid 845- using online payment method to this company my order no: fvjbhwrva and invoice no: #1659797. Yet they didn’t delivered my product at my doorstep and they didn’t give me any single answer regarding refund or delivery i often done too many mail & phone calls and didn’t get single answer of my calls so i request you all never buy any single item from this company they are big cheaters and please grahak suraksha get me out of this cheaters.
Also they give me wrong status of my delivery wrong tracking number and wrong order reference too

Oct 21, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2017

Street Style Store Customer Care's response Dear Customer,

Just a quick update in regard to your query about the order # 1659797.

To be honest, we also don't like our customers to be waiting for the orders.. However, we have got our own manufacturing so, we are struggling in terms of production and delivery. We are working on this feedback already and hopefully, it will be sorted out soon.

Your details have already been forwarded to the concerned department. on a priority basis and will be dispatched it very soon. We assure you that our products are worthy to wait and your cooperation and patience will be appreciated

Thanks for contacting SSS! I hope the information and assistance provided to you was helpful.

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently .

Thanks & Regards
SSS

View replies

M

mimi37

from Kolkata, West Bengal

Sep 12, 2017

I have received an order of order id 1727839 today. But in your site its only showing that the order has been shipped. But i want to exchange part of my order. I have received an item naming "good as bold sneakers grey" of size 41. I want to exchange it for size 40. Please help As soonas possible. the exhange option is not showing in the site.

release my money or deliver my product on priority - Comment #2847943 - Image #0

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S

Samaira Chauhan

from Delhi, Delhi

Sep 12, 2017

I have received my order of order 1760587 !
On 3rd of Sep I gave order of boots and collectif cherished trousers, and I just have received the boots but not the trousers ! The order number is same! Payment is done if both!
Please, get me those trousers asap or tell me the current situation
I have been trying to contact you but then the number goes switch off.

release my money or deliver my product on priority - Comment #2848124 - Image #0

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T

Tina Samadder

from Faridkot, Punjab

Sep 12, 2017

My order dated on 16 Aug 2017 is not delivered. I called in the given number to enquire about my order but no one answered. Hopefully I get a reply in here. Please see to it that I receive a reply and my order as soon as possible.
Thank you

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Address: New Delhi, Delhi, 110091

Website: Streetstyle.com

Hi i bought a shoe from sss and the quality is really poor. Very bad. Looks different frm what i say n nw thy hv a new suppprt system in which we can only raise tickets and wait fr thm to rply for days. There is no specifiv time. They dont reply for so many days. Thr is no phone no. To contact thm. There is a phone no. Which i found from google it is never answered. There is no live assistance its a very poor working operation. Every website has very easy return policy and very approachable csutomer care but sss dnst

Oct 25, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2017

Street Style Store Customer Care's response Dear Customer,

Please accept my sincere apologies!

Kindly share the images of your product on my email ID i.e.sss.[protected]@gmail.com so that I can look into the matter and resolve the issue to your satisfaction.

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently .

Thanks & Regards
SSS

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Address: New Delhi, Delhi

Website: streetstylestore.com

Hi have ordered three pairs of flats @ 999/- offer. On 21st august'17.in total i have paid 1049/-. The order id is 1733677. Order invoice no : 1700717. The payment method : mobikwikwallet. I was supposed to receive the product within 21 days, maximum. Till today i have not received the products. When i check in the website i see only the order number. No tracking number. There is no phone number as well.

These guys are cheats. They just flick money. I am taking this to all the public forums as well. Either return my money or send me my ordered products.

I am hereby attaching the invoice copy as well.

Oct 14, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2017

Street Style Store Customer Care's response Dear Customer,

Just a quick update in regard to your query about the order # 1733677.

To be honest, we also don't like our customers to be waiting for the orders.. However, we have got our own manufacturing so, we are struggling in terms of production and delivery. We are working on this feedback already and hopefully, it will be sorted out soon.

Your details have already been forwarded to the concerned department. on a priority basis and will be dispatched it very soon. We assure you that our products are worthy to wait and your cooperation and patience will be appreciated

Thanks for contacting SSS! I hope the information and assistance provided to you was helpful.

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently .

Thanks & Regards
SSS

View replies

T

thirumala kumar

from Mumbai, Maharashtra

Sep 14, 2017

The response with the reasons are unacceptable. If you cannot deliver the products on time after giving a range from 3 to 21 days, why do you update that in your website?
There is no phone number to contact in your website.
When a query is raised there is no response from your side. This is totally unprofessional, unethical and unacceptable.
If you cannot deliver within the mentioned time please refund my money.

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T

thirumala kumar

from Mumbai, Maharashtra

Sep 18, 2017

My I have any ETA of delivering the product or my refund?

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Address: Moga, Punjab, 142001

Dear sir/madam i bought a smartphone bracellet from you on the name of harshwinder sidhu house 267 road1 street 3 sardar nagar akalsar road moga punjab my order number is 808 but when i got my parcell i saw that my product is not matching with the product i bought online so i called the courior company to return the parcell and they i shall contact u so please get your parcell from me and return my money back thank you

Oct 23, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2017

Street Style Store Customer Care's response Hi Harshwinder,

Greeting of the Day,

Sorry for the inconvenience cause kindly share us the order details or the registered number email i.d on below mentioned email i.d to assist you further.

sss.[protected]@gmail.com

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: streetstylestore.com

Hi,

Order was placed on 17th aug 2017, but till date not received any response. They provided the coupon code yesterday, but it is also not working. There is not contact with any of the support team. And, got a number of the owner for some source, but no one is interested to hear the concern.

Order id: 1598103
Amt : 1000
Coupon amt received : 999

Please look into this as these are fraud and they are creating issues to others too.

Regards,
Chanchal prakash
+91-[protected]

Sep 17, 2017

Complaint marked as Resolved

SSS took the request on priority basis and resolved the same within 24hrs.

Street Style Store customer support has been notified about the posted complaint.

Sep 11, 2017

Updated by chanchal_1990 Received fake calls for providing the card details, Please look into this.

Sep 11, 2017

Updated by chanchal_1990 Received calls from:
[protected]
[protected]
[protected]

(Trucaller suggest its a Fraud Number)

Verified Support

Sep 13, 2017

Street Style Store Customer Care's response Dear Customer,

Just a quick update in regard to your query.

This is to inform you that you have to apply this coupon code at the checkout. You will get an option to enter the Voucher code at the left bottom of the window. Please enter the code there and press OK button or press the ENTER Key to avail the discount.

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently .

Thanks & Regards
SSS

Sep 16, 2017

Updated by chanchal_1990 Received the order, Issue resolved.

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H

Heena Sumit Khanna

from Chandigarh, Chandigarh

Sep 11, 2017

I raised request for size change...serviceman picked the parcel for return but still 6 days to go but there is no any reply regarding my exchange product

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I had placed an order for a pair of shoes on streetstylestore.com on aug 5th, and made payment via credit card. The payment was confirmed and i received order confirmation note. However, till date, the website does not even mention the tracking number of the order, nor do they answer my repeated queries on status. There is no link to refund the amount. My order noo: [protected]-4708879

Oct 21, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2017

Street Style Store Customer Care's response Hi Anoushka,

Greeting of the Day,

Sorry for the inconvenience cause and we lack in meeting your exception, kindly provide another chance to provide you better service.

Would like to inform that we are the self manufacturer and our
material used in product are import from other countries, sometimes
the order delay.

Would like to inform has been sent to the warehouse to know the order status if the product is available then the product will be dispatch.

if future kindly share your concern on below mention email id.

sss.[protected]@gmail.com

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Address: 500089

I have got my order with order id order id #1697039. But the size doesn't fit and i want to exchange it how do i do that, i don't find anything on the site.

How do i proceed with the return or exchange request, as there is no customer care phone number to contact.

There should be a feasibility, first i had to follow up for delivery and now for the return. Is this the way things work on your store.

Oct 24, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2017

Street Style Store Customer Care's response Dear Customer,

Thank you for shopping with StreetStyleStore. This email is regarding your exchange request. We would like to inform you that the whole exchange process has been automated to make it a better experience for our customers.
Now, you may initiate your exchange yourself. Here is the link to understand how it works.

http://streetstylestore.com/index.php?id_cms=7&controller=cms
When you follow the mentioned steps, your pick up will be arranged and it'll be attempted within 2 to 4 working days.

Once the pick up is done and we receive the products in our warehouse, the replacement order will be made as per your selection you made while you initiated the exchange.

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently .

Thanks & Regards
SSS

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Address: Gurgaon, Haryana, 122001

I have ordered a dress 2 month ago, and still its not delivered.
They dont have a single person who can reply my mails.
So many time i tried to call but your number but it was always busy.
Please tell me frankly that i will get my dress or not as it was a prepaid order

Request you to refund my money as soon as possible.

Please resolve this matter as soon as possible.

Oct 20, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2017

Street Style Store Customer Care's response Dear Customer,

To be honest, we also don't like our customers to be waiting for the orders.

Your details have already been forwarded to the concerned department. on a priority basis and will be dispatched it very soon. We assure you that our products are worthy to wait and your cooperation and patience will be appreciated

Thanks for contacting SSS! I hope the information and assistance provided to you was helpful.

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently .

Thanks & Regards
SSS

Sep 14, 2017

Updated by Mansi Singhal i am not satisfied with this response, i am getting same response again and again, i want solution. i cant wait.
if you are not able to maintain your business, its a request please shut down.

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A

Aanchal Agrawal

from Indore, Madhya Pradesh

Sep 13, 2017

I had ordered 3 tops from you and its been 2 months i didnt reveived yet. I had lodge complaint many times but i did not get any reply now i am going to take some action.

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Address: New Delhi, Delhi

1628024...
Shoes that i received were of small size. I placed an exchange request on 14.06.2017. But did not received my shoes of correct size yet. I've been asking for a refund since a month. No updates.
Return my money or deliver the product.
Please ensure i receive the products or just refund me the whole money. Otherwise i will have to forward my complaint to the consumer court.
It's been almost 2 months since i have placed the orders. Its really irritating.
None picks up the call. Horrible experience with sss...

Oct 14, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2017

Street Style Store Customer Care's response Dear Customer,

Just a quick update in regard to your query about the order # 1628024.

To be honest, we also don't like our customers to be waiting for the orders.However, we have got our own manufacturing so, we are struggling in terms of production and delivery. We are working on this feedback already and hopefully, it will be sorted out soon.

Your details have already been forwarded to the concerned department. on a priority basis and will be dispatched it very soon. We assure you that our products are worthy to wait and your cooperation and patience will be appreciated

Thanks for contacting SSS! I hope the information and assistance provided to you was helpful.

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently .

Thanks & Regards
SSS

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Address: New Delhi, Delhi, 110052

Website: Street Style Store

I ordered my shoes on 26august. Last time I ordered clothes there was a defected dress so they credited me a voucher worth of the dress.So I ordered the shoes just to redeem my voucher.At the time of checkout it showed the right amount that I had to pay deducting the credit voucher.But later when the delivery boy came he asked for the whole amount and did not deduct the amount of the credit voucher.I have been complaining like crazy but no one listens.Order no. #1743702

+2 photos

Oct 20, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2017

Street Style Store Customer Care's response Dear Customer,

Just a quick update in regard to your query about the order # 1743702.

This to inform you that we have adjusted your credit note amount at the time of delivery you have to pay rs 606 as follow.

Product Value -799
Credit note - 333
Remaining Product value = 466
Add shipping - 100
Add GST - 40
Total Amount- 606

Thanks for contacting SSS! I hope the information and assistance provided to you was helpful.

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently .

Thanks & Regards
SSS

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Address: 462001

Website: Www.streetstylestore.com

I ordered 3 pair of shoes from coupen code save498 but they send 1 pair of shoes wrong my order no is 1762891

+1 photos

Dec 7, 2017

Complaint marked as Resolved

Verified Support

Oct 31, 2017

Street Style Store Customer Care's response Hi Khushi,

We hope you already get the correct product with your replacement order.Kindly confirm us that your query is resolved or not so that we can help you out.

Please write us back if your query is still not resolved and mark your query as resolved if it is resolved.

Thank you.
SSS

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Address: Vadodara, Gujarat, 390002

Its on priority dispatch for more than 15days but still not received.
As payment done no option of return
No exchange option also i could see
There is no contact number or customer care
After registering complain so many times still no call backs

This is the last option i am trying else registering the complaint to consumer court...you are such worst people. Dont do like that with people. Because money matters for people. If you want earn money than dont use short cuts. Because it is not your money, people spent their time and enery to earn. My order id is #1750546 nd plz kindly take action and give my 2 pair of shoes. You people are realy worst and company is also fraud.

Oct 16, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2017

Street Style Store Customer Care's response Hi Minal

Greeting of the Day,

Sorry for the inconvenience cause and we lack in meeting your exception, kindly provide another chance to provide you better service.

Would like to inform that we are the self manufacturer and our
material used in product are import from other countries, sometimes
the order delay.

Would like to inform has been sent to the warehouse to know the order status if the product is available then the product will be dispatch.

if future kindly share your concern on below mention email id.

sss.[protected]@gmail.com

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Website: Street style store

I ordered my shoes on 21st july from street style store. It's been a very long time now i paid through paytm and there is no news for my shoes. Neither it has been despatched nor you have replied to my mails. Please give me an exact date for delivery and if you cannot deliver then just refund my money. My order number is 1669464.
Order reference yiidqwjyi - placed on 07/21/2017

Oct 14, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2017

Street Style Store Customer Care's response Hi sana,

Greeting of the Day,

Sorry for the inconvenience cause and we lack in meeting your exception, kindly provide another chance to provide you better service.

We regret to inform you that the order #1669464
has been cancelled as the products are not
under production due to unavoidable circumstances.
Therefore we will proceed for refund which will be refunded with in 7 working day.

Kindly share your bank details on below mentioned email i.d sss.[protected]@gmail.com to assist you further.

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V

Vinita Bhattacharya

from Kolkata, West Bengal

Sep 11, 2017

I have placed 3 orders.. Please kindly send them a bit fast. I need them urgently.

Order referrence :
#1749333

#1760229

#1760242
Please send them FAST.

no news for product - Comment #2846112 - Image #0

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Address: Kolkata, West Bengal, 700009

Website: www.streetstylestores.com

Hi,

Its been a month, my order number #144821; #143129, is placed and no one is bothered to reply to my query about where is my order, they are ready to take away the money from customer before the order is placed how ever after several queries there is no reponse from the team where is the order.
Pathetic part is there is no customer care number to call and check even, where you can only email and that is even not monitored.. Been a month where i have not got any replies to email!
Please help

Oct 26, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2017

Street Style Store Customer Care's response Hi BHAWANA

Greeting of the Day,

Sorry for the inconvenience cause and we lack in meeting your exception, kindly provide another chance to provide you better service.

Would like to inform that we are the self manufacturer and our
material used in product are import from other countries, sometimes
the order delay.

Would like to inform you have ordered 3 foot wares with us and the order has split and two order has been shipped and deliver on 12th and the other order has been sent to warehouse for the production.

if future kindly share your concern on below mention email id.

sss.[protected]@gmail.com

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Website: Www.streetstylestore.com

At first they will attract you with low prices shoes and dresses and assure you with quality and after sale service thing and once you place the orderbaaamm you are no one to them.

I had placed an order for a shoe. I got the wrong size. I put an exchange request. They replied in 2 months saying the product is out of stock. They gave me a voucher. I ordered another shoe. They were damaged. I had to put a exchange request again. Again they gave me a voucher, this time after 3 months. So after all this drama, i thought i'll just call for mugs. The order was placed on 12/5/2017 and till date i haven't received the product. I have raised thousands of queries, theyjust dont bother.

Sss is fraud. Please do not order anything from them!

Oct 23, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2017

Street Style Store Customer Care's response Hi pareksha,

Greeting of the Day,

Sorry for the inconvenience cause and we lack in meeting your exception, kindly provide another chance to provide you better service.

Would like to inform that we are the self manufacturer and our
material used in product are import from other countries, sometimes
the order delay.

if future kindly share your concern on below mention email id.

sss.[protected]@gmail.com

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Address: Meerut, Uttar Pradesh, 250001

Website: street style store

Such a useless website yours is. you people are so careless regarding consumer services. you just take make by fraud and then you neither deliver the product nor you refund the money. i sent 25-30 complaints in this whole one month, still no action has been taken. now i am going to file a complaint in consumer forum for your negligence.

Oct 31, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2017

Street Style Store Customer Care's response Hi,

Greeting of the Day,

Sorry for the inconvenience cause and we lack in meeting your exception, kindly provide another chance to provide you better service.

Would like to inform that we are the self manufacturer and our
material used in product are import from other countries, sometimes
the order delay.

Would like to inform as per our record the order has been delivered 23 Aug 2017

in future kindly share your concern on below mention email id.

sss.[protected]@gmail.com

Thanks & regards
sss

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Address: 110016

Website: streetstylestore.com

#1670140
The cloths i received are horrible with no fittings. I've been asking for a refund since a month. No updates.
#1676826
Shoes was supposed to be revived on 15.08.2017 and it's 8.09.2017. Product not received after multiple complains. Return my money or deliver the product.
Please ensure i receive the products and refund or just refund me the whole money.
It's been almost 2 months i have placed the orders.
None picks up with customer care number
Horrible service.

Oct 19, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2017

Street Style Store Customer Care's response Hi Oindrila,

Apologies for the inconvenience caused to you.

We have already forwarded your case to the concerned department. Within next 24 hours you will either get a call or mail from our team which will help you out to resolve your case asap.

Thank You
SSS

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently .

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O

Oindrila Das

from Kolkata, West Bengal

Sep 13, 2017

#1670140
I want a refund on the product not exchange.
Please refund the money.

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O

Oindrila Das

from Kolkata, West Bengal

Sep 21, 2017

I would want a bank refund of the money.
I've been trying to contact through emails. But haven't received any reply.
Please transfer the money to my bank account. I don't want vouchers.

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Address: Aizawl, Mizoram, 796001

Website: www.streetstylestore.com

I ordered shoes (4 pairs) on date 4-7-2017
And my order id is -1634268. When i tracked the items it was shown as payment accepted and its been 2 months already, why do they take money and hold the product for this long!!
The ordered i made was total rs.4283, i want the product immediately or else they should send back my money. They are stealing peoples money. I am waiting for so long when in description delivery time seems to be jas 2-4 weeks. Now its 2 months already. They are cheaters

+2 photos

Oct 14, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2017

Street Style Store Customer Care's response Dear Customer,

Just a quick update in regard to your query about the order # 1634268.

To be honest, we also don't like our customers to be waiting for the orders.However, we have got our own manufacturing so, we are struggling in terms of production and delivery. We are working on this feedback already and hopefully, it will be sorted out soon.

Your details have already been forwarded to the concerned department. on a priority basis and will be dispatched it very soon. We assure you that our products are worthy to wait and your cooperation and patience will be appreciated

Thanks for contacting SSS! I hope the information and assistance provided to you was helpful.

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently .

Thanks & Regards
SSS

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Address: 110075

Website: www.streetstylestore.com

Hi!
I placed an order (Vngkleggt) on 06/25/2027 from sss ie streetstylestore. I ordered three pairs of flats out of which one had a tattered lace. I immediately tried to contact them but there was no way that i can get in touch with them. They have the worst website i have ever seen in my life. They have given return button but when you click on that it tells you the steps and when you try to follow those steps you wont find that option on the website. Its actually not given on the website. Like they tell you to go to "order history and details" then they say you to click on "replace" but there is not replace button over there. It says "select you order" but there is no option.. To select.. Nothing to select and that wont even let you enter manually. I want to exchange that piece.

+1 photos

Oct 16, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2017

Street Style Store Customer Care's response Hi VINEETA,

Greeting of the Day,

Sorry for the inconvenience cause

This is to inform you that initiate your exchange yourself. Here is the link to understand how it works.

http://streetstylestore.com/index.php?id_cms=7&controller=cms

NOTE: Used and wearable products are not exchangeable.

If there is anything else we can do, let us know.

On sss.[protected]@gmail.com

Sep 18, 2017

Updated by vineeta.arora Sent you rmail at sss.[protected]@gmail.com but no response so far..I am pissed off now. Worst website on top of that ##### customer service!!! You people know how to take our hard earned money. I have contacted your Instagram page as well. they see the message but dont respond and when they do its of no good.

Sep 18, 2017

Updated by vineeta.arora another screenshot of email sent to u..

Sep 18, 2017

Updated by vineeta.arora You can just apologize here or can u do something?!!! I dont want to exchange that footwear now..i just want my money back to the debit card i used!!! Enough of follow up!!!

Sep 19, 2017

Updated by vineeta.arora Out of the 3, not just 1 but there is one more which doesn't fit..its defective too. So out of 3, 2 footwear is of no use. I want a different one instead of that one. i mean i want to exchange to a different one.

Oct 24, 2017

Updated by vineeta.arora who marked this as resolved? Without the consumer consent how can you mark it as resolved! I requested for an exchange, beacause one flat was broken..They did the exchange but that too with another broken pair! and guess what is changed this time, previously in an pair it was one flat, this time both the flats are tampered!!! i mean what a company! what a pathetic service and top of that cheap quality goods! i do not want to wait for another 30 days! i want my money back!!!

I ordered three pairs initially, out of which two pairs were defective, i got to know the other one later on. they exchanged only one! and the exchanged good they are sending that is defective too! whats the point of waiting that long!!

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V

vineeta.arora

from Delhi, Delhi

Sep 11, 2017

OMG!! Is that what my solution is? For your Information, I already know the steps to exchange if you read my complete message, i have mentioned that. The Problem is your website which doesn't work properly. They tell you to go through following steps:
1) My account
2) Order History & Details
3) Click on Replace.

So thats like, go to my account first.. You will first option there "order history & details" and then you are supposed to click on Return.

In my case, when i click on "order history & details" it says "you have not placed any orders" and it doesn't show any replace button!!!

So, i hope now you get what my concern is and wont send my such stupid link again!

You better send your courier person to collect that damaged product you have sent me and give me a new one!!

sent a tattered or broken sandal - Comment #2847603 - Image #0

Reply

Street Style Store Customer Care's response, Sep 13, 2017

Verified Support

Dear Customer,

Please accept my sincere apologies!

Kindly share your product images on my email ID [email protected] so that I can look into the matter and resolve the issue to your satisfaction.

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently .

Thanks & Resolved
SSS

V

vineeta.arora

from Delhi, Delhi

Oct 24, 2017

who marked this as resolved? Without the consumer consent how can you mark it as resolved! I requested for an exchange, beacause one flat was broken..They did the exchange but that too with another broken pair! and guess what is changed this time, previously in an pair it was one flat, this time both the flats are tampered!!! i mean what a company! what a pathetic service and top of that cheap quality goods! i do not want to wait for another 30 days! i want my money back!!!

I ordered three pairs initially, out of which two pairs were defective, i got to know the other one later on. they exchanged only one! and the exchanged good they are sending that is defective too! whats the point of waiting that long!!

Street Style Store Complaints & Reviews

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Street Style Store reviews & complaints page 144

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