Street Style Store — Return request not being processed

Address:	Mumbai City, Maharashtra, 400022
Website:	Its a website for clothing, accessories and shoes.

Hi,

I have been trying to return the chappals that i purchased on 08/07/2016 in your 3 for 999 offer. I received the product on 02/08/2016 and since 04/08/2016, I have been trying to generate a return request as the size of all the chappals is small and I wish to go for a bigger size. After a confirmation email from your team on 05/08/2016 confirming that the error is rectified, I I tried to return on 07/08/2016 & 08/08/2016 however the error ‘Thanks for your exchange request.. Completing your request. This may take some time... Please do not referesh the page... still persists.
Also make a note that as per your return policy, the return request has to be generated within 7 days of the receipt of the products and I have been trying to generate the request since day 3 of the receipt of the products. As I received the product on 02/08/2016, I complete 7 days on 09/08/2016. REQUEST YOU TO KINDLY MAKE A NOTE OF THIS ERROR AND ALSO THE TIME TAKEN & PROCEED WITH MY RETURN REQUEST AT THE EARLIEST.


Sneha Takbhate