Street Style Store — Street style store half product received - no refund for extra amount paid

Address:New Delhi, Delhi, 110088
Website:streetstylestore.com

I have placed one order on 04/23/2016. Details are as below:

Invoice #in643671
Order number: 653284
Tracking number: bmpp84037693
Order date:[protected]:53
Payment method: ccavenue rs 3, 395

Effortlessly chic - size : xs rs 699 — 1 rs 699
Perfect work dress (Red) - size : xs rs 699 — 1 rs 699
Set: a dream come true (Top + skirt) - size : xs rs 799 — 1 rs 799
Set: to my caffe (Top with skirt) - size : xs rs 699 — 1 rs 699
Product total rs 2, 896
Total rs 2, 896

By mistake i paid extra amount of money. Its been more than a month i have received only one item out of four and there is no update on pending items as well as no refund yet for the extra amount i paid by mistake.

This is absolutely ridiculous.

Also i have observed that everyday there are new dresses uploaded on the website which are not in stock from at the first place.

If the product is not in the stock what is the reason to upload it on the website? Earlier lot of time i had felt bad thinking i missed out on the dress so i started observing it and found this.

Please dont fool your loyal customers.

I want my products to be delivered asap.
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Comments

Hi Mugdha,

Please accept my sincere apologies for the delay!

I would like to tell you that I have transferred your case to the warehouse department and they will ensure an early dispatch of the order.

If there is anything else I can do please let me know in my Email ID-sss.[protected]@gmail.com

Thank you
Street Style Store Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently.
Dear SSS Team,

Please don't copy paste the response. Infact please accept the sincerer request from me and deliver the product and refund extra paid money asap.

I have been using your site since more than a year now and I love your products.

PS:- Please don't screw up and lose your loyal customer.

Thanks
Hi Mughda,

I would like to tell you that we have received payment of 3395/- from you and the order#653284 amounts to 2896/- and order#664110 amounts to 499/- which is already delivered to you.

Also I have transferred your order#653284 to the warehouse department and they will ensure an early dispatch of your order.

Thank you
Hi,

Apologies. I thought I have paid extra by mistake.

I have been getting the same reply from your team over email as well. Please deliver the pending products as early as possible.

Thank you
Hi,

When am I getting the pending order? Please deliver the pending products asap.

Thanks

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    206-Bhagwati Sadan Building, Plot No 8, BH Block Market, Shalimar Bagh, Delhi, Delhi, India - 110088
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